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Application of CRM in the life insurance Company in China and in a company of Ping An Life Insurance of China
8 pages (2000 words) , Download 2 , Dissertation
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The main reason for doing this is that empathy enhances customer satisfaction and increases the likelihood of receiving payment and increasing his loyalty in the business.... Another strategy of the CMR used by this insurance company is to control customer service quality and performance.... Comparing the performances of applying CRM in Ping An Life Insurance Company in China The performance of the systems of operations has increased in Ping An life insurance since the initiation of CRM strategies....
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Organizational Change Management within the Workplace
10 pages (2895 words) , Download 0 , Coursework
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Two hundred and forty-five responses from the staff of a large British university were randomly selected and surveyed on their perceptions of job satisfaction, workload, participant decision management, and attitudes after a large change to the structure of teaching.... Two hundred and forty five responses from the staff of a large British university were randomly selected and surveyed on their perceptions of job satisfaction, workload, participant decision management, and attitudes after a large change to the structure of teaching....
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Energy drink marketing
21 pages (5250 words) , Download 3 , Essay
A significant proportion of the workers admitted that if their bosses had been cordial, they could have shown better performance in assignments and professional responsibilities.... If everyone obtains proper education and gets office job, no one would be there to become cobbler and hair dresser to mend the shoes and cut the hair of the people respectively....
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The Realities of Internal and External Culture: Air France KLM
10 pages (2500 words) , Download 3 , Case Study
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Under Hofstede's Cultural Dimensions Model, power distance represents the level to which superiors hold a professional or social distance with employees in matters of governance and job role status.... So far, this has served the merger and its goals well in holding employee satisfaction and management perception of merger quality toward meeting their cultural needs.... Blending their existing loyalty programmes acted as a common cultural symbol to further discuss building better customer satisfaction and to have a means to show the benefit of the merger to all of their new and existing customers (slideshare....
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Employee Mentoring, Development, Performance, and Health Concerns
10 pages (2843 words) , Download 1 , Literature review
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The paper "Employee Mentoring, Development, performance, and Health Concerns" present a discussion about the factors affecting effective personnel management to achieve maximum business results and indirectly contribute to the growth of the company's profits.... or management, the evaluation of organizational and employee performance allows them to check that strategic business objectives are valid, being successfully communicated throughout the organisation and being achieved....
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Human Resource Management in International Settings
18 pages (4500 words) , Download 3 , Dissertation
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ll these efforts are to be kept in mind while devising strategies/ policies for HRM, with the prime objective of HRM being 'developing congruence between individual goals and organizational objectives while striving for realizing higher standards of performance, satisfaction and quality of working life'.... The paper 'Human Resource Management in International Settings' seeks to evaluate the true importance of the human resource of any enterprise, which lies in its ability to respond favorably and willingly to performance objectives and opportunities....
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Learning and Development in the Workplace
12 pages (3000 words) , Download 4 , Essay
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In doing this firms need to understand the roles of job satisfaction and job motivation.... Reflection is an important element for workers to attain high productivity and job satisfaction.... It is job satisfaction that is the fruits enjoyed after completion of a task.... Researches have attributed high performance, job satisfaction, career advancement and reduced turnover to mentoring (Caldwell & Carter 1993).... Personal development plans are actually the efforts that one put in place aiming at tracking their education and performance paths....
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The Issue of Employee Motivation
18 pages (4500 words) , Download 2 , Research Paper
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otivators are those factors that lead to motivation and influence job satisfaction.... Employers need to remember that in this age of job cuts and pays, employees are the biggest contributors to the business, both in terms of success and failure.... The problems such as employees being late to work, performance below the potential, poor quality work and not fulfilling the tasks as required are getting too common in the workplace (Wubbolding, 2002)....
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Employee Engagement On The Scope Of Future Career Growth Of Employees
39 pages (9750 words) , Download 3 , Dissertation
Carrying forward a similar concern Bakker & Leiter mentioned that employee engagement and job satisfaction does not go hand-in-hand.... Most of the firms are trying to measure their employee engagement and relate the same to job satisfaction for identifying the efficacy of their human resource management.... Considering the current business environment, the internal management process of firms is being aligned with the strategic mission and vision of the firms for ensuring an appropriately directed performance....
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Employee Retention in the Civil Service Ministry of Saudi Arabia
56 pages (9604 words) , Download 3 , Dissertation
It was thought that it would be an easy job because the researcher would only have to focus on a particular department or bureaucracy of Saudi Arabia.... The paper "Employee Retention in the Civil Service Ministry of Saudi Arabia" discusses that there is the transfer of management practices and expertise from the Western and Eastern countries....
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Total Quality Management as a Key Route to Business Success
36 pages (9861 words) , Download 2 , Dissertation
The paper "Total Quality Management as a Key Route to Business Success" states that considering how international trade has become more commonplace, quality management practices such as performance measurement have correspondingly become more important to a company's day-to-day affairs.... Thus, emphasis on customers' needs can help enhance quality and improve organizational performance based on quality factors, such as customer satisfaction or financial performance....
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Cooperate recruitment and selection policies
16 pages (4000 words) , Download 2 , Essay
This will require proper outlined job description and person specification.... Thirdly, the employee is sourced using various ways which include, advertising the job position, using consultants and even online through the internet.... Fifthly, the selected candidates meet the organization manager who is responsible for that particular job....
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Learning and Development in the Workplace
12 pages (3000 words) , Download 2 , Essay
Free
In doing this firms need to understand the roles of job satisfaction and job motivation.... Reflection is an important element for workers to attain high productivity and job satisfaction.... It is job satisfaction that is the fruits enjoyed after completion of a task.... Researches have attributed high performance, job satisfaction, career advancement and reduced turnover to mentoring (Caldwell & Carter 1993).... Personal development plans are actually the efforts that one put in place aiming at tracking their education and performance paths....
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Reward And Motivation As Factors For The Productivity
31 pages (7750 words) , Download 4 , Dissertation
The objectives of the study "Reward And Motivation As Factors For The Productivity" are to examine the motivational reactions of individuals towards incentives, rewards, and recognition and to analyze the relationship between rewards, motivation, and performance of individuals.... Since both parties are attaining what they desire, ultimately the company's performance will boost up.... This study is conducted to understand those needs and their patterns which in turn motivate workers for best performance....
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Training The Front-Line Employment
16 pages (4485 words) , Download 0 , Assignment
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Recognition of job content and relations with the immediate supervisor is a good indicator of this vision of recognizing front-line roles (Korczynski et al.... he main objective of training the front-line employees is to eliminate or improve performance problems.... Not all performance problems require training however.... performance deficiencies can have many causes, and there are many factors that the employees cannot control, therefore, they lie outside the scope of training....
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Recruiting and Maintaining Staff
12 pages (3345 words) , Download 4 , Essay
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These are through having proper procedures for recruiting, communications, training, job satisfaction, pay, and benefits.... The literature clearly indicates while still factors, money and benefits are not as important as job satisfaction in terms of employee retention.... That's why this is the most important part of job interviews.... Management by objectives and providing valuable feedback and guidance during interim and annual performance reviews can help the willing and able employee succeed and earn the respect of his peers as well as his superiors (Crosby, 1992)....
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Effective Retention Strategy: a Vital Component of Resourcing Strategy
8 pages (2786 words) , Download 2 , Case Study
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he type of company rewards offered by any business organization contributes a lot in the quality of work performance and job satisfaction of its employees.... 57; Cecil Hill, Spring 1989) This is the main reason why ‘pay-for-performance' concept fails to work is because in exchange with the money, the pride and job satisfaction of employees suffer.... Related to this issue, several studies show that the use of ‘pay-for-performance' strategy does not guarantee the improvement in employees' work performance, retention rate, and job satisfaction (Bowley & Link, 2005; Sherwood & Wechsler, 1986; Lawler, 1971: 151)....
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Concept of Leadership as Organizational Behavior Tenet
9 pages (2828 words) , Download 0 , Essay
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Technical skills are acquired through formal education, through training and job experience. ... ne approach to managing people and increasing performance has been management by objective.... One way to improve performance of an individual or a department is through performance management.... performance management is the creation of collaborative effort between the supervisors and employees by aligning them with the firm's strategic management plan....
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Classical and Human Relations Theories
6 pages (1637 words) , Download 0 , Coursework
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Employees tend not to be satisfied working under conditions that are impersonal and this makes many of them want to leave for more employee-friendly companies where they can find more job satisfaction.... Furthermore, this approach makes it difficult for supervisors to reprimand workers in case of poor performance and this creates a situation where there is a risk of the company ending up increasing employee retention rates not because they are needed but because the company is managed on the basis of emotion....
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HRM Practices at SPARQ
14 pages (3500 words) , Download 5 , Admission/Application Essay
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aldman (1994) has designed a performance evaluation model that covers both person and system factors on job performance.... Both person and system factors directly influence job performance.... The role of job control and job social support.... The paper states that performance has to be viewed as an overall organizational concept and not limited to personal evaluation as a measure of success or failure.... It then goes on to make a comprehensive literature review on various aspects of employee motivation and performance measurements. ...
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Corporate Social Responsibility and Business Ethics in Barclays Bank
74 pages (9973 words) , Download 5 , Capstone Project
The project "Corporate Social Responsibility and Business Ethics in Barclays Bank" seeks to examine corporate social responsibility policies, including business ethics and its impact on bank practice and key stakeholders.... It shall lay the foundations by describing Barclay's history and environment....
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Staff Retention Strategy
20 pages (5000 words) , Download 2 , Term Paper
Free
As managers prepare for selection, they need to determine the skills which are most important to successful job performance.... ike Motorola and Corning, London Housing Association retains employees, as well as improves their skills, by making sure its employees receive proper training in job performance skills.... The effective manager was defined as (Boyle 75) getting the job done through high quality standards and (Campbell, Campbell, Chia 142) getting the job done through people, requiring their satisfaction and commitment....
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The Trend towards Labour Market Flexibility
13 pages (3555 words) , Download 2 , Essay
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Other than this, due to implementation of varied types of LMF, the rate of job satisfaction increases that enhance the retention ratio, which is extremely essential for the employee as well as the employer.... Labour Market and job insecurity.... This essay mainly tries to highlight, the fact that due to various labour market flexibilities, the rate of job insecurity is increasing and may lead into serious consequences in the labor market.... In addition to this, specific employment protection measures need to be taken by the organization so as to protect the employees from any sort of job insecurity or mental disturbances....
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Measurement Of Flexible Employment in the UK
12 pages (3299 words) , Download 2 , Research Paper
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(1999b), 'Explaining and forecasting job satisfaction: The contribution of occupational profiling', Working Paper 3: ESRC Future of Work Programme, Swindon: ESRC, ISSN 1469-1531. ... Workplace performance ... ontrary to the common approach of using data from a single entity, firm or any narrowly-defined population, the 19198 WERS come in handy in face of the fact that the literature on the effects of teams on organisational performance is naturally mixed, and apparently there is need for approaches employing large nationally-representative samples to identify the effects for the typical organisation....
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Staff Retention Strategy
18 pages (4937 words) , Download 3 , Assignment
Free
As managers prepare for selection, they need to determine the skills which are most important to successful job performance.... ike Motorola and Corning, London Housing Association retains employees, as well as improves their skills, by making sure its employees receive proper training in job performance skills.... The effective manager was defined as (Boyle 75) getting the job done through high quality standards and (Campbell, Campbell, Chia 142) getting the job done through people, requiring their satisfaction and commitment....
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Organizational development
11 pages (2750 words) , Download 10 , Assignment
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XYZ also require using intrinsic rewards, which will act as job satisfaction to its employees.... At the top, of the priority list of job seekers is the ability of the job they aspire to get to competitively reward their skills.... The main objective of this study is to use a reward systems intervention to help XYZ improve its performance; to propose appropriate re-structuring of the XYZ organization and to propose reward systems to XYZ that would help retain and motivate its employees....
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Peoples Management and Human Resource
7 pages (2032 words) , Download 2 , Essay
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He identifies five important determinants of job satisfaction and dissatisfaction.... Determinants of job dissatisfaction as identified in the theory are Company policy and administration Supervision Salary Interpersonal relations Working conditions What I as manager intent to do is to promote and ensure determinants of job satisfaction and try to eliminate or change or minimize determinants of job dissatisfaction.... Determinants of job satisfaction are Achievement Recognition The attraction of work itself Responsibility Advancement As a line manager of sports complex I will try to identify what is the basic reason of the great job dissatisfaction in our company through observation, interviews and if possible questionnaire so that relevant measures can be taken to diffuse this prevalent job dissatisfaction....
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Clarification of Human Resource Management Challenges
15 pages (3750 words) , Download 2 , Article
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ccording to Brown et al (1999), a strong correlation exists between organizational performance, the attitudes of the employees, organizational culture and prevailing human resource management practices within the company.... rganizations everywhere could improve their performance, the consequences of ineffectiveness, undeniably are generally greater in the third world simply by virtue of the larger numbers of people affected and, owing to their often precarious existence, their vulnerability to organizational mismanagement....
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What Has Happened to White-Collar Careers in Large US Corporations in the Past Thirty Years
12 pages (3115 words) , Download 0 , Coursework
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The factor can therefore be the cause to increased white-collar jobs because human performance will always become better, meaning more experts sprout every day. ... Economic evolution is all around and that is why new trends in the job market rock the world every new dawn.... Economic evolution is all round and that is why new trends in the job market rock the world every new dawn.... The few white-collar jobs from that time became competitive because most of the people evicted from their jobs strived to secure a job....
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Whose Responsibility Is to Make Sure the Contract Is Being Adhered to
7 pages (1995 words) , Download 1 , Case Study
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The primary concern of organisations is to ensure effective performance through employees, normally done through the Human Resource Management (HRM) function of the organisation, where it becomes the responsibility of HRM to introduce effective policies and methods to achieve goals, and also carry out employee performance appraisals for further improvement (McKenna and Beech, 2008).... asserts that the proposition 'management of the psychological contract is a core task of management' is true to a large extent, but is dependent upon employee perception and contribution to this task of management....
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The Success and Growth of Microsoft Corporation
9 pages (1897 words) , Download 0 , Case Study
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Bill Gates is the overall controlling body in employee performance appraisal and determining their promotions, raises, and other rewards. ... These leaders are of the notion that healthy interpersonal relations are necessary requirements for work performance. ... This means that Bill Gates is more probably a task- oriented leader that values high employee performance.... Thus, a considerable part of the rewards should be pegged on the overall performance of the company and not divisions. ...
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Method of Leadership or Organizational Behaviour: A Case Study of Microsoft Corporation
9 pages (2250 words) , Download 5 , Research Paper
Legitimate power is appropriately utilized when requesting an employee to perform a task that is within their job description.... Method of Leadership or Organizational Behavior A Case Study of Microsoft Corporation Name University Course Tutor Date Introduction Microsoft Corporation became a company in 1981 despite being founded in 1975 by Bill Gates in collaboration with his childhood pal, Paul Allen....
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Leadership Styles in Organisations
16 pages (4000 words) , Download 9 , Essay
How the leader behaves influences employees' satisfaction and affects the quality and quantity of output.... Leadership is the ability to get work done with and through others, while at the same time winning their confidence, respect, loyalty and willing co-operation.... The first part of this definition is the same as for management....
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HR Resit Assignment Fashion Fads
9 pages (2250 words) , Download 3 , Essay
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needs to have a productive and customer-centered internal HRM response in the company, to enhance the long-term performance of Fashion Fads.... needs to have a productive and centered internal HRM response in the company, to enhance the long-term performance of Fashion Fads.... Unlike the personnel management approach, HRM means looking at each employee as an investment in the future of the company's performance, and seeing their role as a stakeholder in this performance....
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What are the key strategic decisions for keeping staff motivated and to increase the productivity
42 pages (10500 words) , Download 5 , Dissertation
The employees need to be proactive at the workplace to show better performance.... The results based on the study of statistical data reveal that there is relation between management and employee motivation and how it helps to increase the productivity.... This study uses a questionnaire which includes questions which are based on motivational factors....
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HR Policies on Recruitment and Selection
12 pages (3737 words) , Download 4 , Essay
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Aside from this however, the following are the benefits that an organization may receive from its adoption of effective HR strategies across the phases of recruitment and selection; training and development; and retention: (1) reduced absenteeism; (2) reduced employee turnover; (3) increased job satisfaction; and (4) increased organizational commitment.... The paper "HR Policies on Recruitment and Selection" discusses that such policies may help build a performance-based culture, internal equity, and advocacy of individual expression, innovation, and continuous learning, which all make a company more competitive, and thus worth emulating....
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Peoples Management in the Sports Complex
6 pages (1500 words) , Download 1 , Coursework
Free
He identifies five important determinants of job satisfaction and dissatisfaction.... hat I as manager intent to do is to promote and ensure determinants of job satisfaction and try to eliminate or change or minimize determinants of job dissatisfaction.... Determinants of job satisfaction are ... Only satisfied and motivated employees can provide customer satisfaction and hence strategic organisational goals in term of increased revenues and profitability. ...
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Employee Training And Development
6 pages (1500 words) , Download 3 , Case Study
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This paper presents a brief report about the strategic human resource practices, especially related to job design and job description in Etisalat.... Most successful firms are those that spend much on selective hiring, strategic job designing, and innovative training and development as these firms are found to achieve high performance working (Noe, 2002)....
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Financial Crisis Impacts on the Employees' Motivational Aspects
33 pages (8250 words) , Download 3 , Research Paper
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While there were very drastic implications for all, like job losses, pay cuts and loss of benefits and incentives, there were also several lessons that were learned about people management and work culture.... The research 'Financial Crisis Impacts on the Employees' Motivational Aspects' adequately answers the two questions....
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Cyprus Immigration Police - Effectual Training Approach
68 pages (10055 words) , Download 2 , Dissertation
In this regard, an increase and better organizational performance mandates better performance of employees.... As such, organizations are looking not only at the quality of products produced or the ease in the delivery of services, but they are also giving much importance to the human factors vis-a-vis organizational goals and performance (Becker and Gerhart, 1996; Denhardt and Denhardt, 2003).... This notion is applicable not only to employees connected with the private sector but is also true to employees of the public sector....
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Change and Continuity in European Airlines
10 pages (2500 words) , Download 2 , Case Study
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he HR planners of the BA recognized the fact that without the satisfaction and comfort of the workers, the quality of the services that were to be provided could not be improved.... ccording to Barsoux and Manzoni (1997), the BA has also focused on the area of job analysis so as to improve performance.... Despite the realization of this fact, there has been little in the companies past that could add to the function of job design.... The eleven functions, namely the HR planning, Job Analysis, Job design, Recruitment, Selection and Induction, performance Appraisal, Training and Development, Motivation, Career Planning and Development, Payment and Development, Payment and Reward and Employee Welfare, constitutes the Human Resource Management Program of the BA and this is what is shown in the paper....
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Fair Damage on Various Economies
7 pages (1868 words) , Download 3 , Case Study
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It shows that the entire process starts from the time the employee is recruited, though it is a long procedure and the organization tries to be as fair as they can in selecting employees, but there is no guarantee that the employee would keep the job, so from this view the redundancy threat starts taking place in the mind of the employee.... It shows that the entire process starts from the time the employee is recruited, though it is a long procedure and the organization tries to be as fair as they can in selecting employees, but there is no guarantee that the employee would keep the job, so from this view the redundancy threat starts taking place in the mind of the employee, only a strong bond with the organization can keep this fear out of employee's mind. ...
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How Business Environmental Changes over the Past Two Years
9 pages (2433 words) , Download 0 , Report
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The high levels of unemployment and job redundancies at the workplace are some of the factors which have brought about job insecurities in the labour markets (Overell, et al.... olitical and economic changes have played the most prominent role in terms of job insecurities on the UK labour market.... It is true that political imbalances and economic turmoil has de-stabilized the position of job securities in the markets; however, the situation is much better when compared to the previous years....
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Management Approach to HRM
10 pages (2500 words) , Download 2 , Essay
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These included the job satisfaction, support and help from the peers etc.... They must be able to turn chaos into strategy, and strategy into performance.... ) Pay for performance: Incentive pay or pay for performance is one of the reward management systems within the organizations which is working on the basis of the fact those employees get higher incentives who perform in better way than the other employees.... Benchmarking against already set criteria, pay for performance reward those who perform better than the benchmarking criterion....
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Performance Based Pay as a Motivational Tool
8 pages (2000 words) , Download 4 , Essay
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"Performance-based Pay as a Determinant of job satisfaction: A Study in Malaysia Giatmara Centres.... erformance-based compensation, if well implemented, may lead to increased job satisfaction among the employees of an organization(Ismail, Raffiuddin and Mohamad 83).... The study concluded that a well-executed performance-based pay system leads to job satisfaction.... There is some evidence, albeit less compelling, that performance-based compensation could lead to higher employee retention(Dee and Wyckoff 26), presumably because of the job satisfaction that employees derive from these schemes....
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Difficulties of Implementing Motivation to Modern Work Place
5 pages (1250 words) , Download 2 , Essay
A person joins an organisation and brings with him certain needs that affect his job performance.... Motivation is a general inspiration process which gets the members of the team to pull their weight effectively, to give their loyalty to the group, to carry out properly the tasks they have developed and generally to play an effective part in the job that the group has undertaken.... successful manager knows that simply issuing the directions to the people, will not work because there are some persons who will not carry them out in their true spirits....
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Employee-Organisation Relationship in Working Performance
80 pages (18250 words) , Download 4 , Essay
Organisational trust is also responsible for job satisfaction that employees feel thereby enhancing performance.... This paper 'Employee-organisation relationship in working performance' through the inducement and contribution perspective evaluates the influences of employee-organisational relationship on grass-roots employees' working performance.... Key Words: employee-organisational relationship, organisational justice, equity, organisational trust, employee working performance....
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Organizational Behavior
8 pages (2293 words) , Download 6 , Essay
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Criteria: The most fundamental criterion for success of a manager in the Tech Depot is enhancement of job satisfaction of the employees so that they may improve their productivity and reduce the employee turnover rate.... All of these factors mutually function to develop job satisfaction in the employees.... Taking into consideration the number of employees and managers who have criticized her, it can be estimated that her decision is going to create more tension than ease, though the true picture can only be defined with time....
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One Contemporary Nursing Issue Impacting On the Profession
6 pages (1822 words) , Download 0 , Term Paper
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The increase in the nursing workload is associated with the increase in burnout cases and job dissatisfaction among the nurses.... urnout and stress are direct consequences s of job dissatisfaction, and a better thoughtful of the causes and prevalence of job dissatisfaction among nurses can help in the definition of stress and burnout.... Studies have shown that factors in the work environment are great predictors of job dissatisfaction and stress among nurses and other professions in the healthcare environment....
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Motivating Employees in Fast Food Industry
8 pages (2000 words) , Download 2 , Dissertation
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Thinking made Easy: Research paper on effect of job satisfaction and Motivation on Organisational Commitment.... Fast-Food Nation: the true Cost of American's Diet.... This research problem is important since there is a lack of research work carried out in the context of exploring motivation among employees working in fast food industry in the UK and also the research problem undertakes the issue of identifying strategies which may prove helpful in improving the existing level of motivation among employees and result in a better overall organizational performance....
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