Cyprus Immigration Police - Effectual Training Approach - Dissertation Example

Download file to see previous pages The main research question of the study is “What are the factors that contribute to the effective training and development of Cyprus Immigration Police?” In order to clarify further the issue, the following sub-questions will also be addressed.
What are the current approaches adopted in training and development?
Which of the T&D approaches are perceived to be effective?
What aspects of the current T&D approaches are deemed less ineffectual?
How can the current T&D approaches be improved further?

In order to attain the aims and answer the questions of the research, a qualitative case study was adopted as the research methodology. Documentary search, survey questionnaire, interview, and personal reflection journal were the methods used in the collection of data.

Some of the findings of the study are: (1) Use of technology is not integrated into Immigration Police’s training. (2) Training is not given priority by the Institution. (3) Cyprus Immigration Police has to transform its organizational culture and learning to achieve effective training and development.
 
Chapter 1 Introduction
1.1. Introduction
Employees’ participation is crucial for the growth and success of the organization (Armstrong, 2006; Ramllal, 2007; Woods and De Meneses, 2009). This notion is applicable not only to employees connected with the private sector but is also true to employees of the public sector. In this regard, an increase and better organizational performance mandates better performance of employees. As such, organizations are looking not only at the quality of products produced or the ease in the delivery of services, but they are also giving much importance to the human factors vis-a-vis organizational goals and performance (Becker and Gerhart, 1996; Denhardt and Denhardt, 2003). In other words, efficient and effective people management leads to a high-performing organization (Cooper, 2011).

Boyne and Gould-Williams (2003) argue public service improvement depends on the following; employee empowerment, creating an effective work environment, and leadership. However, public service improvements have been stifled due to rigid organizational structure and regulations (Boyne, 2003; Boyne and Gould-Williams, 2003). Thornhill (2006) maintains there are three crucial reasons why public service should be at the helm in terms of productivity. First, with millions of people working for the public sector, it is undeniable that the public sector is a major employer. Second, the public sector provides major services to the country. This covers economic activities, as well as, social programs of the country. Third, people’s taxes are being used to pay for their services. In this regard, it is essential that the training and development of employees in the public sector are given primary significance as a change in the productivity of the public sector influences the economic and social activities of the country (Linna et al., 2010).

In this context, the research will focus on the use of training and development for the improvement of the delivery of services provided by the Cyprus Immigration Police. Likewise, it will also delve into the connection between training and development and increasing the efficiency and effectiveness of the Police Force in the discharge of their critical functions (Chen 2004; Sopow 2007)

1.2. Background of the Study: An Overview of Cyprus Immigration Police
The era of globalization has paved for “free movement across national boundaries” (Shamir 2005, p. 198). ...Download file to see next pages Read More