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20 pages (5000 words)
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, Literature review
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The link between job satisfaction and firm calue, with implications fr corporate social responsiblity.... Heckman two-step regression was adopted to understand multinomial logit model and performance equation.... International Journal of Productivity and performance Management, 59(3), pp.... The relationship between pollution control record and performance.... Relation between social-environmental responsibility and performance in hotel firms....
The survey will also give insights into the level of satisfaction the training meets the needs raised by the employees.... The job to be analyzed is the customer service representative.... The procedure to be used in collecting job data is questionnaire survey.... Some of the questions to be asked during analysis include:• What are the formal qualifications of this job combined with the relevant field experience needed in this job?...
With the delicacy involved the focus on quality has to be higher and performance appraisal would not only be monitoring the volume of output but also the quality that is being provided.... Utilization is the primary method by which the asset performance is measured and success of business determined it highlights the optimum use of the resources and is a direct scale or measure it can be shown in percentage.... t is the level of performance that describes a process that uses the lowest amount of inputs to create the greatest or it can be defined as the ability to produce the output without wastage of material or time (Sarba, 2011 )....
11 pages (3436 words)
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, Research Proposal
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Other benefits which have been cited include; enhanced team-spirit; consistency in work performance; instilled a confidence in the reliability and dependability of co-workers, increased employee satisfaction and decreased perceptions of stress; an d improved employee moral and training programs (Saarelainen, 1997 as cited in Schlickman, 2003).
... job satisfaction has become the work attitude to be investigated by a majority of researchers seeking to establish a relationship between employee attitudes and workplace efficiency (Wright, 2006)....
Hertzberg found that there are "two dimensions to job satisfaction: motivation and hygiene.... anlan Marc, (2004), High performance Teams: How to Make Them Work, Praeger.
... (Hanlan, 2004) Fredrick asserted that if managers satisfactorily address hygiene issues, there is greater employee satisfaction.... (Butkus, 1999) Intrinsic motivation relates to the degree to which an employee desires to work well in one's job in order to achieve internal satisfaction, where as external motivation refers to external, material rewards that affect to the working atmosphere....
The absence of employee work-life balance generates work-life conflict which is directly associated to decreased job satisfaction, reduced organizational commitment, lower organizational performance and productivity, minimal levels of career satisfaction and success, as well as rising levels of employee absenteeism and intentions to quit.... Good work-life balance initiatives are directly associated with employee job satisfaction, organizational citizenship and commitment, increased equity and diversity, increased organizational performance and productivity, as well as lower turnover intention....
he components of the human capital management program include organisational design, workforce planning and development, recruitment, development, and performance.... Employees can be evaluated and performance determined by multitude of factors.... nformation should be put to work on multiple fronts from organisational design to planning and recruitment of workforce, and subsequent employee development and performance measurement.... Specific firm actions and behaviour patterns cause higher levels of employee satisfaction and productivity with lower levels of employee turnover....
performance appraisals are designed to facilitate cooperation rather than competition, thus encouraging team work.... performance appraisal focuses on a day-to-day feedback and rarely incorporates formal measures.... Employees should be well trained on their tasks as they are the main drivers of customer satisfaction in the organization.... The strategy also ensures that employees have the training and freedom to pursue important job tasks....
It is proved that competent employee performance, when added improved morale and personal job satisfaction are actual bonuses that drive organization to a more effective and efficient performance.... Achieving employee development improves the chances of organization benefits from the process as employee capabilities, work load planning and resume needs all work to reward an increased performance.... xcellent performance in the area mention results in improving my ability in assessing the gap between my current and future state of procedures and creating a structured roles in my duties....
74) Quality measurement consists of evaluating three interrelated components: structure (philosophy, guidelines, facilities, financial resources, policies, procedures, and job descriptions); process (nursing care and standards of care); and finally, outcome (client's health status, self-care abilities, acquisition of knowledge, and higher level of wellness)....
dward Locke introduces the third theory: the goal setting theory, which enhances satisfaction and work performance[Rei111].... The reporter states that motivation as a leading aspect is important in the essence that it enables the employees to improve their level, direction, performance and persistence of efforts expended at work.... It has been proved that motivated employees work harder and gives the best delivery of performance while unmotivated employees have poor performance at workplaces and form a lazy culture in the job....
olicies, management culture and practices common in the health care system are some of the key factors that influence the level of participation from the nurses in their work activities and have an impact on their job satisfaction.... or us nurses, burnout has been a tough issue that has affected performance.... As one of the victims of burnout, I can attest for sure that burnout negatively affects the performance of the work force.... They have low levels of influence when it comes to the decisions made by the management in relation to the satisfaction levels, remuneration and working conditions....
43 pages (9702 words)
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, Research Paper
Because of these concerns, organizations have identified the need to effectively implement leadership, especially as it has been frequently linked to favorable outcomes such as an increase in performance, effectiveness, and commitment as well as improved organizational success.... Leaders who take the transformational approach are generally capable of motivating their followers to embrace such changes, improve their performance, and be prepared to open up to new practices, all for the better of the organization (Avolio, Zhu, Kho, and Bhatia, 2004)....
Unfortunately, in the merger of Cost Wise and Ortons, the management was unable to execute the change quite effective within the newly formed organisational structure, due to which the satisfaction and morale of the employees shattered and job dissatisfaction rose to a large extent.... This paper "Organisational Behaviour and Its Influences on the Employees" is a study to gaze into certain aspects of the organization such as attitudes, interpersonal relationships, performance, productivity, job satisfaction, the commitment of employees along management....
Huselid (1995) provided the springboard for the relationship between HR and performance in his seminal article, “The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance,” where he showed that for publicly-traded companies in the United States, the degree of sophistication of HR systems positively affected the market value of employees.... Several scholars, however, questioned the nature of relationship between HR and performance....
This program seeks to equip new staff with essential customer care skills that will help in retaining customers while increasing job satisfaction for employees.
... The purpose of this training needs assessment is to identify the desired performance and the necessary knowledge and skills to realize that performance(Van Eerde, Tang, & Talbot, 2008).... In the case of Taylor & Marks, the assessment identifies the resources needed to equip new employees with the necessary skills to bring about customer satisfaction....
First was that of a merchandiser at a leading fashion house in New York and the second one is the present job which I have in Esprit Holdings Ltd.... The wide vision, knowledge, soft-skills, and hard-skills about business and communication with others which I obtained during my MBA and experience at first job would come in handy....
Studies on the banking sector in Ethiopia reveal consistent findings that service expectations of customers do not match perceived performance.... The aim of the paper 'The benefits of training bank officials in Ethiopia' is to recommend a suitable strategy for an effective training program for bank employees in Ethiopia, three objectives were set and achieved through qualitative secondary analysis of data....
ntrinsic rewards: These are employee's self-granted rewards such as job satisfaction and learning.... anager can create a balance by providing a salary structure that reflects the perception of worth in the employee's mind such as performance related pay, recognition for additional responsibilities handled etc.... rom an employee view-point salary should compensate for skill sets, previous experience, job responsibilities and be comparable with best in the industry....
However the study of the role and benefits of trade unions reflect that the formation of trade unions by the organizational members would prove to assist the human resources management team of the company in the determination of the ways in which the issues of different employees can be resolved leading to greater satisfaction and increasing motivation of them for the fulfillment of organizational goals and objectives.... Based on the performances of the organizational employees, different measures of investigations and corrections of disciplines are also involved in the system that are focused on the resolutions of any kind of problems or disputes that might arise among the employees or in the performance of different activities....
job satisfaction has to be created, by communication, less visible supervision, and by improving physical working conditions and safety levels.... Motivating the workforce to the level of collectivity would influence the work performance.... Social scientists feel that specific charismatic leadership origins and performances and should be linked with conceptual models and connection between leadership components and job performance should be established....
2013, "job satisfaction and Job Performance: A Case Study of Five-Star Hotels in Riyadh, Saudi Arabia," World Journal of Social Sciences, Vol.... uliman, A & Al-Hosani, A 2014, "job satisfaction and knowledge sharing: The case of the UAE," Issues in Business Management and Economics Vol.... By implementing rewards and incentives schemes, employees will be more motivated resulting in increased productivity and performance.... orthern Beaches Credit Union (NBCU) is confronted with several issues that affect its overall productivity and performance....
The paper "Careers in Lodging and Food and Beverage Industries" discusses that for talent management and retention programs to be workable, it is imperative that both the affiliation on the entirety and the acting managers comprehend that conversations regarding performance are not a single event.... For talent management and retention programs to be workable, it is imperative that both the affiliation on the entirety, and the acting managers, comprehend that conversation regarding performance are not a single event in an entire year....
A good working environment increases job satisfaction and is one of the benefits that employees can get from a functional human resource department.... Efficient service is results in high levels of customer satisfaction and also has low levels of complains from the customers.... The main HRM functions are recruiting, selection, training of employees, performance appraisal, and compensation and employee development.... The firm is effective as well as efficient in the delivery of its services and the general performance in the industry....
As a leader, his aspiration is to improve performance and to always focus on how to attain goals in an ethical manner.... As a leader, my aspiration is to improve performance and to always focus on how to attain goals in an ethical manner.... Transformational Leader Behaviours And Their Effects On Followers' Trust In Leader, satisfaction, And Organizational Citizenship Behaviours 1(2), pp.... This job might be as a sales executive manager in an organization where I would be able to advise my team members regarding sales and marketing activities....
Five-factor model of personality and job satisfaction: A meta-analysis.... Many of the success stories link performance with culture of the organization.... Guiding, sustaining and changing are various aspects of organizational culture which contribute to its high performance.... Critical Analysis Employee performance depends on various factors like organizational culture, employee motivation, performance appraisals, employee satisfaction, training and development as well as compensation....
16 pages (4000 words)
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, Research Paper
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Thus, reward, to be more specific, financial reward should be utilized in achieving job satisfaction and reducing job stress.... Factors influencing job satisfaction and
... “job satisfaction among nurses: A predictor of burnout level”, JONA, Vol.... ??Job stress and job satisfaction of physiscians, nurses, physicists working in radio theraphy: A multicenter analysis by the DEGRO quality of Life Work Group”, Radiation Oncology, 4 (6), p 1 – 9.
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Organizational effectiveness would be evident from increased resourcefulness, customer satisfaction and internal process improvement.... n the past, performance appraisal has been extensively used as a parameter to determine the training needs (Leat & Lovell, 1997).... Each participant undergoes a rating process which helps to contrast his or her task role with various performance or behavioral ideas.... The individual performance is then ranked against those of other employees and then linked to some form of reward....
This report discusses about the internship experience that I have experienced during my internship duration at the organization, Captain Bruce's Private Kaneohe Bay Sandbar Charter.... The report further sheds light upon the departments worked in and the skills and knowledge.... ... ... By doing an internship, the internees gain the knowledge about the professional way of working in the industry.
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"How Learning and Employee Development Contributes to the Success of Loretto Care Organisation" paper researches the central hypothesis that learning and employee development contribute to organizational success and performance.... The main conclusion is therefore that development and learning programs for employees can effectively enhance organizational performance if there is robust planning to meet the needs and requirements of the organization and are culturally embedded via appropriately qualified line managers in undertaking their role....
Hilton Hotel has a culture for rewarding employees like retention bonus, performance award, etc (Nickson, 2007).... Hilton should perform this action based on periodic appraisal of the employees but the core of process is to encourage employees even if they lag in performance.... With the help of performance appraisal, training needs can be assessed and programs are then designed accordingly (Hiltonworldwide, 2014).... The company should apply contemporary tools like including role profile and key accountabilities that measure the job performance....
Consumer satisfaction and orientation: Internal marketing to be a successful tool needs to emphasize on consumer satisfaction and consumer orientation.
... Involvement of the employee in decision making will enhance their job satisfaction.... Services can be called an act, also an effort or even a performance.... It is often noted that company's poor performance is directly related to the employees of the organization....
The paper "Benefits of a Customer Centered Organization" states that in the contemporary world, wide varieties of businesses have continuously adopted innovative ways to increase their competitive advantage.... To this end, the essence of customer care service has become increasingly acknowledged....
Contextually, the HR strategies implemented within the consumer goods organizations to enhance the competencies of the employees to meet up the business goals such as continuous training and performance appraisal systems have been quite beneficial to develop attractiveness in the prospective job market (Kaye, 1999).... Strategic human resource management and performance.... According to Nankervis, Compton and Baird (2005), it has been the communication strategies, work cultures, transparency in the performance appraisal system and diversity are the main elements to assist organizations in developi9ng itself as an ‘employer of choice'....
12 pages (4016 words)
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, Literature review
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If these expectations are not met by either of the parties, conflicts and dissatisfaction arises disrupting the organizational operations and performance (Morgan, 2012).
... Manetje and Martins (2009) reveal that the cultural paradigms of an organization lead to higher employee commitment and performance.... ?The relationship among learning organization culture, job satisfaction, and organizational commitment in the Lebanese banking sector and the effect of social patterns as moderator variables....
On the other hand, Steve was very particular about the performance of his organisation and he personally involved in each and every product of the business to review its development and performance.... The author compares the organizational structures and organizational cultures, describes the organizational structure of Apple, effect of the relationship between organization's structure and culture on the performance of the business, and factors which influence individual behavior at work....
71 pages (9448 words)
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, Research Paper
This research paper "The Effects of Citizen Involvement on performance-Based Organizations" aims to identify and determine the effects of civic engagement on the performance appraisal of public personnel.... In general, performance appraisal is important in terms of improving the quality of service given by public personnel to the public.... For this reason, this study will explore and identify strategic ways of how we could effectively motivate each member of a community to become actively engaged in appraising the performance of our public personnel....
However, in reality you may experience difficulties if you are looking for motivation and job satisfaction on account of poor management decisions, lack of training, organizational politics, organizational culture, and employee relationship.... Everybody often thinks that government organizations are the best place to work; you may be right in terms of financial benefit and job security....
The management of objective program used in my organization helps in determining whether the employees work with an objective of meeting performance Evaluation System performance Evaluation System The system which will be promoting organization's behavior, work outcome and roles in order to achieve strategic objectives should be organized in respect to the organization's structure.... The management by objective (MBO) program is a system which monitors and evaluates the performance of individual within an organization while promoting behaviors, work outcome and roles....
Hence the central idea behind the task performance is emotional labour.... At the same time the agents had to meet the qualitative and quantitative performance and any failure to do so was met with punishment by the employers.... It is seen that though on one hand the task of participants lack variety, autonomy, complexity which results in routinized monotony, but on the other hand the quantity performance parameters, stringent quality which the agents have to meet causes more strain....
job satisfaction and employee performance of Lebanese banking staff.... The effects of selected individual characteristics on frontline employee performance and job satisfaction.... ince skill development is an important issue for being a part of the organization I feel that through this I would be able to enhance my job performance.... The organizational culture also plays a key role in improving the level of performance of the organization in the international market....
In teamwork kind of service delivery, the healthcare professionals are able to achieve job satisfaction and the institution for which they work can be able to retain them.... Participation and influence in interdisciplinary treatment teams: Effects on job satisfaction and intention to quit.... The satisfaction and retention happens because professionals specialise in different areas of duty, which they like and for which they have good knowledge....
Companies using differentiated approach categorize employees based on their potential and performance and deal with them according to their categories.... Organizational behavior focuses on improving organizational productivity, increasing organizational effectiveness, reducing employee absenteeism, and increasing job satisfaction among the employees of a company.... Organizational behavior focuses on improving organizational productivity, increasing organizational effectiveness, reducing employee absenteeism, and increasing job satisfaction among the employees of a company....
The effects of job autonomy, customer demandingness, and trait competitiveness on salesperson learning, self-efficacy, and performance.... Discuss ways that Joe could apply the learning theory you selected to improve employees performance Because an alignment of values supports internal motivation through self-regulation, it would be good to have a sense of how well employment candidates' values are initially aligned with those of the company.... Research in the application of Social Cognitive Theory also indicates that self-efficacy boosts salesperson performance, and is directly affected by the salesperson's learning efforts and, through those efforts, is affected by perceived job autonomy and by how demanding the customer is (Wang & Netemeyer, 2002)....
usiness process reengineering has been proven to be effective, at least in part, in improving organizational performance (Altinkemer, et al.... This realization played a great role in improving organizational performance through business process reengineering.... Similarly there are also some implementation issues when it comes to BPR and this is why BPR has failed to improve performance in many companies.... Business Process Reengineering and Organizational performance: An exploration of issues, International Journal of Information Management, Vo....
However the study of the role and benefits of trade unions reflect that the formation of trade unions by the organizational members would prove to assist the human resources management team of the company in the determination of the ways in which the issues of different employees can be resolved leading to greater satisfaction and increasing motivation of them for the fulfillment of organizational goals and objectives.... With its vision to lead the industry the company's management and particularly the human resources team has been efficiently undertaking measures for the betterment and improved performance of the organizational employees....
These in turn affect affective outcomes, which are how individuals feel and think about their work or jobs and their relationship with employers, or have the effect of influencing achievement outcomes, which are the tangible measures that show the contribution of the workforce to an organization such as the rate of promotions and performance.... This can be achieved through the bringing of all stakeholders in the organization that is the employer and the employee that has an impact of improving employee satisfaction and motivation, satisfaction of customer needs and improving brand image of the organization....
To prove the argument, Zacharatos, Barling and Iverson (2005) contrasted leadership style effectiveness in high-performance work systems as against organizations where performance measurement is comparatively flexible.... 3- Systems Approach: Bertalanffy (1968) gave this concept and according to the concept, organizations are being divided into different divisions (sub-systems) in accordance with their job responsibilities and functionalities....
He studied presidential character and personalities to predict the performance of a president.... He rarely received satisfaction with the work he did.... His main reason for becoming a president is that he thinks he should, out of a sense to give service to the country and derive a certain level of satisfaction in doing his duty.... They spend a lot of energy on their job and enjoy doing the job.... This group expends a lot of energy on the job but derives little joy in the process....