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Human resource management - Assignment Example

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Human resource management of hospitality industry holds high significance for business development and optimal operation of the organisation by freeing the management from conflicts, employee grievances and other related issues. The report discusses HR strategies, issues and…
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Human resource management
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Download file to see previous pages The employees are rewarded and reinforced against their performances. The labour market of hospitality industry comes with greater supply than the demand while there is high rate of turnover. Hilton Hotel needs HR plan that is strategically fit with the needs of organisation so it may overcome the potential issues and enhance its services. HR management needs to forecast the internal and external supply and demand of the labour to design the recruitment process accordingly. It needs to increase employee engagement in all the processes and provide them career path to self actualise and grow. Comparing recruitment process of Marriot Hotel, Hilton Hotel and Holiday Inn, it is found that there is no significant difference in the process while the key focus is to hire people with right skill and for the long term; hence line managers are also indulged in the process.
The hospitality industry comprises of hotels and restaurants mostly that serve public and keep staff to efficiently perform diverse tasks. Human resource is the most valuable asset of an organisation which is managed by a distinct entity called human resource management. HRM of a hotel or restaurant endeavours to free the organisation from conflicts and administers the tasks to optimally run organisation so it may expand and compete in the market (Boella et al. 2013). However it is found that there is lack of research in the service sector especially in hospitality industry which is the fourth largest industry of UK.
This study attempts to provide detailed analysis of role of human resource management for entire industry in the UK in context with the laws and recommendations are provided to strategically manage the human resource in improved way. This study focuses on HR practices, roles and processes of Hilton Hotel as an example of hospitality industry of the country.
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