quora
Nobody downloaded yet

The benefits of training bank officials in Ethiopia - Dissertation Example

Comments (0) Cite this document
Summary
The aim of the paper “The benefits of training bank officials in Ethiopia” is to recommend a suitable strategy for an effective training program for bank employees in Ethiopia, three objectives were set and achieved through qualitative secondary analysis of data…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER97.2% of users find it useful
The benefits of training bank officials in Ethiopia
Read TextPreview

Extract of sample
"The benefits of training bank officials in Ethiopia"

Download file to see previous pages Studies on the banking sector in Ethiopia reveal consistent findings that service expectations of customers do not match perceived performance. Thus, with the aim to recommend a suitable strategy for an effective training program for bank employees in Ethiopia, three objectives were set in Chapter I. All three objectives have been achieved through qualitative secondary analysis of data. Several benefits of training have been identified which include enhancement of knowledge and skills, motivation and retention of employees, open and honest communication and promotion of the interpersonal relationship. Training can improve service quality, spur growth and impact productivity. Shortcomings among bank staff have been identified through studies conducted by other researchers in Ethiopian banks. These include lack of soft skills among employees, lack of product-specific knowledge and skills. The level of education of employees is also not known which could impact the outcome. Based on the short comings and the literature and theories on training, factors that could contribute towards an effective training program on Ethiopia have been evaluated. These include evaluation of training needs which would have to be based on organizational mission and goals. In addition, training should be an ongoing process and should be kept in-house, while continuous monitoring and evaluation of the training interventions have also been found to be necessary. (Donovan, Hannigan & Crowe, 2001). ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“The benefits of training bank officials in Ethiopia Dissertation”, n.d.)
Retrieved from https://studentshare.org/human-resources/1483865-the-effectiveness-of-training-the-benefits-of
(The Benefits of Training Bank Officials in Ethiopia Dissertation)
https://studentshare.org/human-resources/1483865-the-effectiveness-of-training-the-benefits-of.
“The Benefits of Training Bank Officials in Ethiopia Dissertation”, n.d. https://studentshare.org/human-resources/1483865-the-effectiveness-of-training-the-benefits-of.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
CHECK THESE SAMPLES - THEY ALSO FIT YOUR TOPIC
Factors contributing to Greece Financial crisis
This dissertation discovered substantial funds poured into Greece through the banks. But there has been no apparent transparency on the part of banks. Where the banks have been channelling the loans -- whether in the banks’ Investment Banking, or for private entrepreneurs—cannot be identified..
35 Pages(8750 words)Dissertation
The Influence of Loyalty Programs on Customer Loyalty in Banking Sector in Saudi Arabia
The research objectives are as follow:  To analyse the role of loyalty programs in customer loyalty in HSBC, Barclays and Royal Bank of Scotland  To investigate the impact of customer loyalty on customer retention  To assess the loyalty patterns of customers  To understand the importance of loyalty programs in attracting, retaining and empowering customers
69 Pages(17250 words)Dissertation
Credit risk management in commercial banks (First Bank Nigeria Plc)
One of the major reasons behind the global meltdown was the lack of proper finance management practices including a poor credit risk management system by many of the top global financial corporations
26 Pages(6500 words)Dissertation
The relationship between the foreign direct investment and the growth and development of the underdeveloped and developing countries
This paper purports to understand the relationship between the foreign direct investment and the growth and development of the underdeveloped and developing countries. The aim of the research project is to identify and explore the trends and patterns of Chinese foreign direct investment in Africa, with special focus on Nigeria and Ethiopia.
22 Pages(5500 words)Dissertation
How can retail banks in UK restore customer confidence and improve customer satisfaction after the financial cri
ut UK Retail Banking 4.2 Roles and Impact of the Financial Services Authority (FSA) 4.3 Results of 2010 UK Retail Banking Satisfaction Survey 4.4 Results of 2010 UK and Europe Retail Banking Market Survey 4.5 Results of Web Survey of 1,000 Bank Customers 4.6 Results of Telephone Survey of Barclay Life Customers in the Past 4.7 Results of an Industry Study of Internal Marketing of UK Retail Banks Chapter 5 - Conclusions Chapter 6 - Recommendations 6.1 Limitations of Recommendations 6.2 Room for Further Research References Appendix Abstract This project unveils the global economic situation as well as the UK economic conditions behind the UK Retail Banking industry problems with customer satisf
20 Pages(5000 words)Dissertation
Political Corruption in Africa
According to the paper political corruption is a malaise that has infected governments since the Roman Empire as power corrupts. The damage inflicted by corrupt officials reflects on the believability of government, and impacts the populace, with the degree of the foregoing dependent upon the extent of corruption ingrained in its leadership and institutions.
40 Pages(10000 words)Dissertation
RHB Credit Card Marketing
RHB Capital Berhad is one of the largest fully integrated financial services groups in Malaysia. With its core business centered in the RHB Head Office in Kuala Lumpur, Malaysia, RHB Bank has built an extensive financial network throughout the country. RHB Bank is the third largest bank in Malaysia with over 200 offices around the nation and the region.
39 Pages(9750 words)Dissertation
MICROFINANCE IN DEVELOPING ECONOMIES
31 4.1 Short-Term Solvency 31 4.2 Activity 33 4.3 Financial Leverage 36 4.4 Profitability 40 4.5 Market Value Ratios 43 4.6 Summary 47 Chapter 5 – Discussion and Analysis 47 5.1 Performance of Saudi Arabian Financial Sector 47 5.2 Possibilities of successfully establishing a microfinance segment 49 5.3 Summary 51 Chapter 6 – Conclusion and Recommendations 51 6.1 Recommendations 53 References 54 Abstract Microfinance units are aimed at bailing out the poorer sections of a nation’s society from an impending crisis and pushing the nation concerned onto a path of economic growth by boosting its investment potential.
77 Pages(19250 words)Dissertation
REGIONAL DEVELOPMENT AND GOVERNANCE: LOCALISED AID AND INTERVENTION TO WHAT EXTEND DOES DECENTRALISATION PROVIDE A SOLUTION T
Introduction The exact meaning of decentralization is transferring or ceding of powers, originally held by the Central Government, to the sub-national entities such as Regional and Local authorities having a more widespread jurisdiction, both spatially as well as geographically.
23 Pages(5750 words)Dissertation
China increasing presence in sub-saharan africa
This is regardless of numerous African states being Western states’ former colonies, whereby afterwards they continued to finance them to improve their economies although this is incomparable to China’s recent heavy investing in the region (Taylor 2006).
8 Pages(2000 words)Dissertation
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Let us find you another Dissertation on topic The benefits of training bank officials in Ethiopia for FREE!
logo footer
Contact us:
+16312120006
Contact Us Now
FREE Mobile Apps:
  • StudentShare App Store
  • StudentShare Google play
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • Miscellaneous
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us