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14 pages (3500 words)
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ompanies and organizations are made for people and by the people, and obviously their effectiveness depends on the behavior and performance of the people running these companies.... The actual suitability of a person depends on a lot of factors like the work climate in the company, the nature and behavior of bosses, colleagues and subordinates, job satisfaction, status and remuneration package, knowledge, skills attitude and capability.... Core areas of HRM include the individual, the organization and the social context of work and how all of these factors shape relations at work and result in organizational performance....
The study is trying the find out whether there exists a correlation between customer satisfaction and institutions performance.
... This paper ''The Motivation of Customers'' tells us that research findings have potent that customer motivation is an essential ingredient in the performance of a financial institution all over the world.... esearch findings have potent that customer motivation is an essential ingredient in the performance of a financial institution all over the world....
The multiple feedback session of employee performance and performance reviews are cumbersome processes that require considerable time.... International Journal of Productivity and performance Management, 58(4), 391-399.
... International Journal of Productivity and performance Management, 56(5/6), 384-396.
... Involvement of employees in the career development process is one of the most useful ways to promote their job satisfaction....
Staw (1986, p No 41) concluded that: “Though psychologists have acknowledged the fact that satisfaction and performance are not tightly linked, this has not stopped them from pursuing the happy/productive workers.... A variety of researches in the past prove that happy and productive workers are an outcome of a positive relationship between satisfaction and productivity.... In fact, over the last thirty years, an enormous variety of theories have attempted to show that managers can reach the promised land of high satisfaction and productivity....
It is the relationship of the salaries versus the performance which can demoralize employees who is performing well in their jobs but the payment is not according to the seventy-four percent of the survey.... Without the satisfaction on the part of the employees with regard to their health would hold back or obstruct employee's performance that would hinder them submitting their best in the company.
... An employee who sets their own performance usually tries to meet their own expectations....
The purpose of the report is to identity the problem concerning organisation of people and resources within the department and implement recommendations that will ensure high performance.... The last function is controlling the organisation through establishment of performance standards, performance measurement and taking corrective action in order for the organisation to attain its mission.... The high turnover of line managers is evidence that the leadership style has not influenced and motivated them towards high performance in the company (Daft & Marcic, 2013).
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Encouraging Staff Appraisals act as the starting blocks for managing a worker's motivation and performance (Williams, 2012).... Employees will gain satisfaction and enjoy their jobs if they are aware that they are achieving results (Williams, 2012).... First, a manager will need to recruit suitable employees, and then define their responsibilities and roles clearly before finally enabling them to do their job well.... Additionally, there should be suitable equipments for the job, which will require regular maintenance maintained to avoid interference and frustrating breakdowns with the job schedule....
In case of a breach, the party that is affected might end up responding negatively, a situation that can result to reduced commitment, loyalty, morale, and performance.... It is then obvious that in case a psychological contract is affirmative, then there is enhanced employee satisfaction and commitment; hence, increased output of the business.... In that case, an employer who fulfils the stipulated terms of the agreement ensures psychological empowerment among employees, job satisfaction, and high commitment to work....
Even with high PDI, it is important also for empowerment to be used to enhance employee motivation and performance.... (2007) Empowerment, motivation, and performance: examining the impact of feedback and incentives on nonmanagement employees.... Findings showed that differences in valuation of job facets affected job satisfaction more than differences in national and organisational cultures.... In particular, good supervision and learning and development opportunities improved job satisfaction....
5 pages (1250 words)
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verall, stress results into reduced job performance and actualization, decreased creativity, and enhanced chances of crises and friction.... There is also the assertion that chronic related Moreover, studies reveal that when two different people are exposed to the same job situation, the one who is overwhelmed suffers physiological consequences more than the one who is not overwhelmed (Fried et al, 2009: 3-4).... ndeed, job related stress is affecting many workers across the globe, and America is no exception - several research findings attest to this....
The relevance of the theory to the case scenario is that it states that an action is morally right if it gives the satisfaction and pleasure to the recipient.... The economy was at its worst performance; companies went on a downsizing trend that rendered so many people jobless.... In fact, the economy was at its worst performance; companies went on a downsizing trend that rendered so many people jobless.... The main aim of the UK corporate code was to investigate and monitor the performance of the listed companies and banks....
Cohesiveness enters into a group development if the standards of performance are set high during the norming stage.... Revamping the human resources management function became the first priority where person-performance relationship gained prominence.... ) conclude that at individual level, group cohesiveness has a negative or adverse effect on competency-performance relationship.... owever, at the group level, it has a positive or favourable effect due to the fact that people tend to monitor the performance of other members along with their own....
If a manager provides or deals with team adequately increasing loyalty, satisfaction and output the team members would put extra effort to satisfy the demands of the manager in an effective and efficient manner.
... Choosing the right person is so essential that if this decision is made wrong the overall performance of the company can get affected.
... eam members should have competition but it should be healthy competition with the help of which the standard of work increases and the overall performance of the member improves....
9 pages (2250 words)
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Customer experience, customer expectation level and customer satisfaction level are the three major aspects in service excellence.... This report has effectively described about the various aspects of customer service excellence and effective customer service management process.... Several organizations in....
Employees may refuse empowerment if they fear arbitrary evaluation and performance appraisal standards (Berman et al 2005).... Employee motivation is inducement or incentive which may be self-generated or from external forces, that promotes satisfaction and an urge towards improvement in performance.... Thus, the work of the theorists Maslow, Herzberg and others underlined managerial concern for employee satisfaction and motivation for improvement in performance and productivity, thereby raising the company's bottomline and competitive edge (Lashley 2001)....
Balanced Scorecard The balanced scorecard is a tactical arrangement and management system that is extensively used in industry, government, business and non-profit organization all over the world in order to align the activities of the business to the strategy and vision of the of the organization, enhance the external and internal communication and monitor the performance of the organization against the predetermined strategic goals.... This has been created by Professors David Norton and Robert Kaplan as a framework for performance measurement that adds traditional financial metrics with the non-financial performance measures that provides the executives and the managers with a balanced view of the performance of the organization....
Empowered employees in an organization report a high rate of job satisfaction and this has been consistent across a large number of global markets.... The strategic goals and objectives of the employer and the employees should be frequent and there should be an effective communication that informs and reaches the employee at his or her rank and performance in his or her job.... Employee engagement in decision making is a significant initiative, which drives the employee performance in the work place, accomplishment and continuous improvement always (Conway & Monks 2009, p....
?Since discrepancies within an organization's performance management system cast a negative impact on employee job satisfaction therefore HR and organization's managers and senior management must work hand in glove to effectively increase communication among them so that the organization is successfully able to maintain a consistent approach to performance management (Kabene, Orchard, Howard, Soriano, & Leduc, 2006).
... ?However, the level of performance achieved and the amount of benefits which the system can deliver efficiently is dependent greatly upon the skills, knowledge and motivation of those professionals who are responsible for efficient delivery of health services (Bach, 2000).
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Opposition In our case, we can treat opposition as the resulting forces that affect the business or work environment in relation to the individual's work and non- work related activities, that is, how they affect performance of an individual at that particular time and in the future and individual reaction to these forces in relation to work and family life.... These benefits can be pegged on to the autonomy by the employees in making their decisions driven by the affective commitment which guarantees satisfaction expectations based on the basic needs and organizational dependability (Jabeen, 2011), the extent to which employees can count on the firm to look after their needs with regard to participation....
It is important to measure the effectiveness of leadership and its influence in driving the performance of employees and the organisations.... It is also important to assess the short term as well the long term impacts of these programs to find out the extent to which the organisations provide support or behave as barriers for transferring the leanings to performance (Martineau, 2006, p.... It has an impact on the performance measures, on the followers, and finally at the bottom line of the organisation....
At the same time organizations succeed in fostering a desired level of motivation, commitment and performance from their employees, by providing them the opportunities to realize their personal ambitions and expectations.... Godshalk and Sosik (2003) found that learning-goal orientation, that is, the tendency of individuals to strive for development and learning, is positively related to career satisfaction and development.... Assessment tools such as assessment centers, tests, interviews and a performance appraisal process allow on organization to development an accurate career development and management policies....
7 pages (1750 words)
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Aim of the research Herzberg's theory of motivation emphasizes upon the need to take separate measures to improve the satisfaction and reduce the dissatisfaction of workers.... This research aims at identifying methods to improve satisfaction and reduce dissatisfaction of workers simultaneously so that their productivity can be enhanced and the quality of their work can be improved.... There is dire need to study the relationship between the potential satisfying and dissatisfying factors so that measures taken by employers can be made effective in drawing the desired results by simultaneously addressing both satisfaction and dissatisfaction....
People, young and old all are looking for companies that can give them high job satisfaction whether that is with or without a suitable financial compensation package.... to gauge the performance of managers and all the employees, these may not necessarily hold for a charity organization where the maximum weight may be given to overall welfare created by the company....
The Role of Research and Statistics in Organizational Psychology The complex nature of the workplace environment is governed by the presence of several variables that are responsible for defining the performance, commitment and productivity of a company's employees.... As stated previously the role of research in the field of organizational psychology enables I-O psychologists to develop effective frameworks and models to enhance organizational performance and address various issues within a company....
Although it is difficult for organisations to change their convectional beliefs based on motivation and leadership, it is essential for them to incorporate more realistic and accurate concepts in their administration as it enhances productivity, satisfaction and creativity among the employees.... Managers should not limit their way of thinking as this would limit productivity, efficiency, satisfaction and creativity of employees.
... It is clear that the relationship between the management and the employees has a significant effect on job performance....
Expectancy is very important as far as motivation is concerned given that healthcare workers also expect to get a reward for their outstanding performance in their work.... he quality of our work is determined by the level of satisfaction shown by the patients who in turn will treat us as important.... However, though the workers may be motivated to get a job done to get an incentive, it will not always change the way that they perceive the job, their attitude, their work ethic, or the other internal factors that motivate them....
Herzberg (1959) argued that factors causing satisfaction differ from those causing dissatisfaction, but however, are not contradictory, since the opposite of satisfaction is not dissatisfaction but rather no satisfaction and vice versa.... study by the University of Pretoria (2008) on expatriate turnovers in foreign postings, principally on their attitude to the jobs revealed that ‘organisational commitment and job satisfaction are inversely related to turnover intentions' (Pg....
t acts as a motivator and leads to job satisfaction whereby employees have a reason of working hard as they know what they are targeting and the time frame for them to achieve the purpose.
... Emerging practices and trends impacting human resource management include factors within and without the business organization that happen to influence the performance and productivity of the current business organizations, which earlier on had no influence on them.... This can be done by specialists who can handle these systems as they track the performance of the organization
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In order to ensure this perspective, the ministry has developed an attitude under the banner, ‘compensation, performance management, communication, and career advancement.... Social insurance In its efforts to enhance its employees' satisfaction in jobs and their future welfare, the ministry pays for its employees' social security subscriptions, and payments are effective from an employee's employment date.... Salaries scale Employees' job grades determine their salaries and other rewards....
rovides frequent and measureable results to company members on their output and performance.... elch (2005) insists that this step is a very critical part of the overall reward management and performance management system.... Organisational performance could be measured in several ways including financial performance, worker productivity, product and service quality, level of customer satisfaction, and employee job satisfaction.... The paper 'The Goals of performance Management' discusses the breakthrough success of GE and other companies of Fortune 500 which applied this motivation system to reward the best human resource....
6 pages (2027 words)
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Similarly, compensation schemes that are distribute fair or just, meaning that the perceived inputs-to-outcomes ratio is equal to a person's referent other, have a direct, positive effect on job satisfaction and pay satisfaction (attitudes), assuming the person is "equity sensitive" (Miles, Hatfield, & Huseman, 1989).... An HRM system increases organisational performance, develops and maximizes an organisation's abilities (Huselid, 1995) and contributes to its continuous competitive advantage....
is that they center exclusively on the submission of outcomes and overlook the three beliefs that are the key to making the motivation solution work: Can one do itWill outcomes be tied to one's performanceWill outcomes be satisfying to one (White, 67-68)The first conviction compacts with the relationship between employee effort and performance.... These three beliefs form the basis of the belief system of motivation and performance.... The concern is that pay undermines employee's motivation and performance....
Sahin (2011) relates self-leadership with higher self-esteem, communication effectiveness, job satisfaction and better management through a positive psychological climate.... Another perspective of relation between self-leadership and individual values is that presented by Judge and Locke (1993), in relation to job satisfaction, in which they support the argument presented by Hulin et al (1985) and Smith et al (1969) that individuals tend to relate their past experiences with relevant or experienced outcomes, which in turn decide their future course of action....
15 pages (4151 words)
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ransformational leadership has a powerful influence on job satisfaction both directly and indirectly through its influence on a persons intrinsic task motivation (empowerment).... An effective performance management system recognizes these changes and provides a framework for meeting the leadership challenges of a changing workforce and customer needs.... The technological thrust will also empower business organisations to focus on customer needs and thus improve service and enhance customer satisfaction....
ach and every activity has to be collaborated so that their combined effect is evident in the organisation's performance (Chen & Huang, 2007; Nyabadza, 2010).... mpact of organisational structure and culture on organisation's performance
... The organisational structure affects the organisation's performance in two ways; firstly, it lays the foundation for determining the company's operating policies and procedures and secondly, the extent to which the organisation's actions will enhance the organisational performance.
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8 pages (2369 words)
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Analysis of a job position is the mainstay of the human resource department in any organization as it covers all aspects; from the job description which is important in recruiting the best possible employee to fill a position; evaluation of employee performance; salaries to be paid according to employment position; and finally the employee training and development plan.... unning head: JOB ANALYSIS Job Analysis Job Analysis Analysis of a job position is the mainstay of the human resource department in any organization as it covers all aspects; from the job description which is important in recruiting the best possible employee to filling a position; evaluation of employee performance; salaries to be paid according to employment position; and finally the employee training and development plan....
It helps to determine the attitudes and performance of individual workers.... Employees were seeking job satisfaction.... A human being can act in ways not covered by job description and job satisfaction increases productivity.... They should be motivated to improve their own performance.... The Hawthorne effect holds that the introduction of anything new improves workers performance (Hardingham, 1997).... Anything new motivates and improves performance....
Talent development leads to efficient systems that result in job satisfaction, effective career growth, increased motivation, and organizational commitment of the employees.... Good leadership results in an efficient system that leads to job satisfaction, effective career growth, increased motivation, and organizational commitment among the followers.... Talent development and knowledge management are geared towards improving the performance of both the employees and organization....
17 pages (5046 words)
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he independence with respect to job satisfaction and dissatisfaction is something that Lieberman (2002) also considered that more results are expected of people it depends on motivation amount, quality work environment and training supportive, which on other word satisfaction quantity.... If these are met, the individuals' satisfaction and needs the process has being successful.
... In trying to measure the overall factors that cause these respective satisfaction levels, stakeholders can in turn seek to interpret a quantifiable analysis of whether or not satisfaction outweigh dissatisfaction; work whether or not certain individual mechanisms can utilise/employed as a means of decreasing the satisfaction and in turn maximising dissatisfaction....
He presented that work satisfaction and dissatisfaction appear to be the effect of different factors (Miner, 2007, p.... The workers were provided scope to grow in their position by better performance.... Maslow identified that a worker's performance is motivated mostly by several need levels, but attitude is motivated majorly by the lowest unsatisfied need.... The certainty of the individual that he/she will obtain a reward (R) if the performance (P) expectation is achieved....
“Salary strategies and job enrichment strategies were positively related to job satisfaction.... Based on the employees' performance and importantly on the basis of HRP, job promotions are given.... If the managers with their effective HRP skills, efficiently handles the crisis scenarios, performance of the organization can be optimized manifold.
... rocas, R & Camps, J, 2008, ‘A model of high performance work practices and
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Apart from job security being guaranteed, there is also job satisfaction to both the owners of the Baseball League and the players.... It looks at the performance of organizations with reference from past experiences on strikes.... The major question that the article covers is the deteriorating nature in terms of performance of the Major League Baseball.... The revenue of the league in comparison with early years is covered in the analysis as well, Case Analysis The central case in the analysis is the performance of the Baseball League and its economic performance....
Studies have revealed that there is a direct correlation between employees having a positive relationship with their frontline managers and them having higher levels of job satisfaction, loyalty and commitment towards their post and responsibilities they are entrusted with.... nother pivotal role of the HRM is to maintain good relations with the managers and train them to be the bearer of a variety of employment policies that are supposed to heighten the performance of the employees....
11 pages (2750 words)
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RM is the organizational function that deals with issues related to people such as compensation, hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, administration, and training.... mong the most important process of human resource management the following ones may be pointed out: recruitment, education, performance management, promotion, etc....
confidence, trust and satisfaction and also create an environment that reinforces or encourages these factors.... Human resource management is based on organizational behavior and it includes several issues including Safe, Healthy and Happy Workplace, management style, performance reward and bonuses, evaluation or appraisal system, feedback system, knowledge sharing and exchanging of ideas and taking the opinion of the employees and so on.... It is based on organizational behavior and it includes several issues including Safe, Healthy and Happy Workplace, management style, performance reward and bonuses, evaluation or appraisal system, feedback system, knowledge sharing and exchanging of ideas and taking opinion of the employees and so on.
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The study of Tziner, Meir, and Segal (2002) found that higher levels of performance had a strong correlation with extroverted personality style and congruence which was in accordance with the predictions of TWA.... However, general ability failed to be an accurate predictor of performance ratings which was contrary to the postulates of the theory.... The goal of CPE is to promote the development of personal skills and superior performance which inevitably promotes career progression....
Once they enjoy the autonomy, satisfaction and happiness are achieved thereby increasing their productivity.... Managers should therefore take precise measures to improve satisfaction and happiness in employees, their performance and customer contentment.... High productivity in employees is attributed to job satisfaction.... performance is lowered since the workers can not be certain about their output.... Workers' performance can be taken up and reinforced in order to instill positive thoughts in them regarding the managers as well as the customers....
The destination competitiveness of Kinmen's tourism industry: Exploring the interrelationships between tourist perceptions, service performance, customer satisfaction and sustainable tourism.... he application of the learning theory by Joe, to improve employees' performance
... Social learning is a unique way to enhance the performance of the employees in Great Northern American.... Employees can enhance their performance by keeping a t5rack of the prior cues....
It has already been discussed that the employee in the company is very less and reason is attributed to job satisfaction and contentment with the organization.... In the firm, the empathetic nature of managers helps in building trust and confidence among employees and between employees and management resulting to high degree of job satisfaction and productivity.... The management of the company is not partial and ensures that organizational benefits are delivered on the basis of employees' merit and performance....
Of course, in large organizations the resources available for the development of advanced management and performance measurement plans are significant; thus, in organizations of such size the effectiveness of performance measurement methods is expected to be high, a fact that will be taken into consideration further on where the effectiveness of the performance measurement systems used in NHS will be discussed.... The need for appropriate performance measures and management has been a recurring theme in management and accounting over the last 20 years....