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The paper "Organizational Behaviour in Red Line Hospital" considers ideas conflict, language barrier, and inadequate communication as the critical consequences of workplace diversity.... It is highly important to manage the diverse workforce by implementing effective leadership, reward and appraisal....
This enhances performance to the satisfaction of the public and stakeholders.
... he 2010economic crisis that affected Europe and the political conflicts in Arabian countries led to increased unemploymentthat led to high number of job seekers in developed nations using LinkedIn.
... ither job seeker can only substitute firms in the industry with direct applications to recruiters manually or electronically that is time consuming, tiresome, and outdated....
4: My job requires for me to be... It has been finally understood by managements that the human capital is of equal importance as the monetary capital and deserves exceptional attention to.... ... ... In fact this human capital is now considered as the competitive advantage factor....
However, it has often been viewed that the aim of expanding is considered to be one of the major tasks which at times results in negligence in the way customer satisfaction should be taken care of.... To measure the amount of customer satisfaction level before and after employing an overseas representative in an organisation.... In this regard, organisations or people who mainly aim to study the role of overseas representatives in tourism industry and their role in maintaining good customer care level would be attracted towards this research as it would aid them to understand the various factors associated with the job role and the importance of overseas representatives in tourism industry (Dale & Oliver, 2005)....
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Emphasis on the satisfaction of employees was as important as customer satisfaction.... Several changes have evolved in the business model as well as the employee model, however, one thing that has remained constant is connection between employee satisfaction that drives customer satisfaction.... The most important factor has been the early realization of the company that employee satisfaction drives customer satisfaction and their devotion towards the realization has played the most important role in driving the success of SAS....
There are three basic elements of NSIs which include Nurse satisfaction, Patient satisfaction and Clinical Quality.... There are three basic elements of NSIs which include Nurse satisfaction, Patient satisfaction and Clinical Quality.... On the other hand, perception in regard to patients included family/patient satisfaction with pain management and family/patient satisfaction with nursing care....
The analysis shows there is a direct correlation between the right amount of communication and the employees' satisfaction with the communication.... In all the areas assessed, for example the intranet portal, efficiency of the way information is provided, the satisfaction with the present communication and having a clear sense of company's direction; the sales managers topped as illustrated in the following table.
... he level of satisfaction of employees with the communication function of the company is also worrying....
Self satisfaction is achieved knowing that they are a part of a good cause, not only for their present generation but for generations to come as well.... For instance, a poor man who is not able to go to school can not have a good job because he would be unqualified in most of the high paying jobs, thus leaves him to choose difficult and usually low paying jobs.
... In our modern world, gender and race are slowly being accepted in the labor market so that anyone, male or female, white or black, has all the chances of getting an education which is the key to competitively get a job especially to the women....
As such, the warm and prompt greeting would indicate high quality of service that could provide customer satisfaction through the provision on immediate response on various inquiries and concerns.... Likewise, through customer satisfaction surveys and feedback, management could gauge the ability of the doorman to effectively comply with these standards of greeting guests in the warm, cordial, courteous and prompt manner; of assisting the guests in the proper handling of their luggage; as well as in responding appropriately to customer concerns regarding accommodations and amenities in the hotel....
echnical manager: Since this job involves a specialized knowledge and experience, advertising in Industrial magazines, or contracting specialized recruiting agencies can be a better choice.... ccountant: classified advertisements are suitable sourcing channels for this job, as it comes in a general category which is common to most of the organizations irrespective of their area of operations
... Each individual, therefore has a 'level playing field' and a fair share in the job opportunity.
...
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This research paper "Employment Challenges of Qatari Women" explores the opinions of 20 Qatari women within Doha, State of Qatar who occupy executive leadership positions in the public health sector and examines their diverse views regarding Qatari working women.... ... ... ... The objective is to interview 20 women, to understand the employment challenges and social attitudes of Qatari women towards working outside the home, and the attitudes which may limit the presence of women in the workforce, especially at the executive level....
ased on job analysis, the key aspects of the role include managing a portfolio of client accounts, interacting directly with the clients to understand their business, driving revenue and improving customer satisfaction.... Through this round, the candidate has to show how good they are at client communication, how they work towards improving client satisfaction and how they are able to educate the customers.... The second question brings out the skills that they have in improving the customer satisfaction of the company, as the PPC Manager should be able to strike a balance in the way they deal with clients who have different levels of investment commitments....
Since competencies, behaviors and motivations of employees make a considerable impact on business profitability, customer satisfaction and other important measures of organizational effectiveness, managing human resources is a key strategic challenge for each organization.... Recruitment efforts, however, will be most effective if the company emphasizes fit information, gives details about the job and organization and selects and trains HR managers.... It is also essential to treat applicants with fairness and respect and use job-related procedures to explain the purpose of the selection process....
From the point of view of Herzberg's two factor theory, employee's satisfaction at work can significantly provide them with substantially high energy in order to do what they are expected of (French et al.... In other words, employers are expected to evaluate the prevailing needs of their employees and it is important that a two-communication process should be instituted by the human resource department just for the sake of understanding the level of employee satisfaction in the workplace....
Second majority are the people who are neither completely satisfied nor dissatisfied, but can be considered to be inclined towards satisfaction.... 70 of the respondents answered in satisfaction while the 31 did not give any opinion on this part of the question (Williams, 1994).... Caretaker's job Description After gathering responses on cleaning practices in different localities of the selected estates, a question was put forwarded on defining the responsibility of bulk rubbish removal, to be a part of caretaker's job....
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The satisfaction of both parties depends on role congruence, or the extent to which each person acts out his or her prescribed role during the service encounter.... After scanned through all the service encounters we can conclude that in the service marketing, customer satisfaction has to be put at the top.... Frederick Reich (2001) said, “The result should be a win-win situation where profits are earned through the success and satisfaction of customers and not at their expenses”....
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HRM is also important in improving the satisfaction of both the employees and the clients.... In the aviation industry, HRM improves customer satisfaction and minimizes the risk of human errors that could be fatal and cause accidents.... These personnel are important in ensuring the safety of the flights as well as enhancing customer satisfaction.... Flight safety and customer satisfaction are very important in ensuring the success of an airline company....
Thus, the major concern of quality management was estimation and evaluation of consumer expectations formation as well analysis of the quality and satisfaction as perceived by customers.
... ustomer Expectations, satisfaction, and Loyalty
... Whereas, if the expectations were smaller then the quality of the services received, the outcome is positive disconfirmation or product satisfaction.... The higher customer satisfaction is, the greater is the possibility of customer loyalty in the post consumption stage....
They mentioned that they have seen a direct impact of talented individuals on customer satisfaction.... This condition is beneficial for employers but not for employees as they do not get any added value and struggle to find a suitable job (Ruth, 2012).
... he most important labour market trend that creates trouble for two largest online gambling sites to recruit and retain employees is the nature of job.... The job requirements of online gambling industry are very different from any other business because it requires high skilled labour....
Holmes got chances to kill a lot of women just for money and his inner satisfaction.... Daniel Burnham, a man of principle characters, was a skilled architect of Chicago who, with his companion John Root, had given the job of building the 1893 Chicago World's fair, called the World's Columbian Exposition.... Holton, his master, who gave him job when he came to Chicago.... Holmes mostly selected female as his employees whom he had given the job on the condition of life insurance policies....
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Most of the studies found workers perceptions of discrimination as to be positively associated with increased stress, de-motivation, intentions to seek new employment positions, and decreased satisfaction, commitment and citizenship behaviors.... hen a woman applies for a job as an executive consultant.... It is observed that men, working in the same job and with less seniority, keep their jobs.... Their responsibilities are increased over time, but the job classification and pay is kept stagnant....
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The feeling of satisfaction and comfortableness are directly linked to interactions of both workers and the superiors (Ostroff & Rothausen 2011).... These people could be accountants, managers, salespeople, drivers, janitorial workers, cashiers, stockers, maintenance workers, distributors, designers, waitresses, nurses, editors, chefs and almost every other related job title.... The people may assume small or insignificant duties, job and responsibilities but play an important role, as without them most likely the organization could not run effectively....
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In this manner the overall satisfaction of the customers would also increase and the organization would grow even more.... For information regarding the efficiency of workforce, the human resource department would consider the quantum of work performed as compared to the number of employees assigned on the job.... The job positions are advertised through different sources such as newspapers and the website of the company.... After the initial orientation, the new associates go through an advanced that is specialized in accordance with their job descriptions....
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Taking up civil engineering as a profession offers unlimited creativity, a good career growth and mental satisfaction because of the opportunity to serve the people (Institution of Civil Engineers).... When engineers are following a certain code of ethics they are bound to follow a marked path of public welfare, employer and personal satisfaction and they can fulfill their responsibilities in the best possible manner.... Starting from studying the feasibility of a project the next job of the civil engineer is to plan the execution of the project....
Without the satisfaction on the part of the employees with regard to their health would hold back or obstruct employee's performance that would hinder them submitting their best in the company.
... Most of the managers forget that sincere appreciation for the job well done can be a better motivator compared to financial matter.
... nsure the updating of job description
...
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Many firms operating in the same industry are increasingly coming together to improve their supply chains by drawing their supply strategies together that focus on quality and customer satisfaction.... Many firms operating in the same industry are increasingly coming together to improve their supply chains by drawing their supply strategies together that focuses on quality and customer satisfaction.... Indeed, the three biggest automotive makers in the world, the General Motors, the Chrysler and the Ford came together to develop a supply network that would ensure customer satisfaction and process control in the automobile industry referred to as the QS-9000....
Hard approach has been replaced by the soft approach to human resource management, where employees are viewed as an integral part of the company and employee satisfaction appears at the top in the list of objectives.... In fact, there are many industries where these unions are so strong that it is impossible to get a job without having their affiliation.... In fact, there are many industries where these unions are so strong that it is impossible to get a job without having their affiliation (Howell, pp....
Some women tend to leave the workforce when promotional opportunities and work satisfaction become a challenge (Harrington-Snell, 2013).... If you think engineering a man's job, think again.... e/news/uae-news/if-you-think-engineering-is-a-mans-job-think-again [Accessed 20 February 2014]...
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In her article, Bardot lists the provision of salary ranges, allowances, incentives and KPIs as ways of improving employee satisfaction.... One of its findings is that the host citizens feel that they have been denied many job opportunities because of the presence of expatriates.... It also aims at increasing job opportunities and training for UAE nationals especially for women....
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"Comparing the Patient satisfaction Survey Results on Care Provision in the NHS Hospitals" paper compares the level of care that is administered in national hospitals and that of privately and community-run care comparing the level of satisfaction that the patients accrue from the two forms of care.... Comparing the Patient satisfaction Survey Results on Care Provision in the National Health Service Hospitals to Private and Community Care satisfaction Outcomes from Patients a Literature Review
...
The management divisions see to it that they are able to provide their people with the satisfaction and the motivation that they ought to receive from the higher management of the organization.... T systems provide them with the satisfaction that they need form work.... Moreover, as research procedures aim to increase the knowledge of the people or the managers at that with regards the situation, the more they become competent in doing the job that they are supposed to complete....
The relatedness needs will come into picture when there's a criteria to assess the levels of satisfaction or some means to figure out the communication gaps.... Adequate working ambience and other motivators then act towards maximizing the productivity and satisfaction.... Though, it's purely a private affair of Tom and it may not be a perfectly fit case for applying the professional approaches and systematic functional behavior at display in full-fledged organizations, but a job well done certainly helps the motive with which it is being undertaken....
Bitner, Booms and Tetreault on the “Diagnosing favorable and unfavorable incidents of with service encounters” observe that unexpected employee actions have an adverse effect on the overall customer satisfaction (Bitner, et.... Because of customer satisfaction, word of mouth will almost be inevitable.... Instead, she took over and proved to me that my satisfaction was second to hers.... In the Role and Script theories, Mohr and Bitner explain that there are common roles of both the customer and the employee that cause satisfaction/dissatisfaction when met/unmet respectively (Mohr and Bitner, 1994 p....
Physiological needs, according to Maslow, are those which offer an employee happiness and satisfaction.... Dissatisfaction, according to the theory, is the outcome of hygienic factor, while satisfaction and development are the result of motivation factor.... It provides the employees with happiness and satisfaction and physiological benefits in words of Maslow's Need Hierarchy Theory.... Motivational factors are extremely significant not only for the employees during their job in a corporate firm, so that they can be proved more and more productive for the organization and work place, but also it is important for the companies and organizations for the enhancement of their sales volume and creativity as well....
Here, the growth in satisfaction of the human resources is reflected in an improvement in productivity where high productivity is directly associated with growth and profitability of the overall organization.... Another highly reliable method is the recruitment of graduates through college job posting websites that result in highly motivated employees fresh from college and willing to learn.... job description is one of the most crucial documents that an employer needs to have because it determines productivity and prevents lawsuits....
The paper identifies drivers that account for satisfaction or dissatisfaction with services; and loyalty and repeat purchases.... Identify drivers that account for i) satisfaction or dissatisfaction with services; and ii) loyalty and repeat purchase.... Assaf and Magnini (2012) have conducted statistical analysis of customer satisfaction in hotel efficiency, which indicates that if customer satisfaction is not given due importance, it can lead to huge difference in the mean and ranking of hotel efficiency scores....
This implies that the prospective employee has a responsibility of ensuring that the branch achieves maximum customer satisfaction.... o achieve maximum customer satisfaction, the employee has a duty of identifying client's needs to enable him or her know what to offer.... The role relates directly with sales as well as creating amicable environment for customer satisfaction.... According to the job description, Customer Relationship Specialist is a key position in bridging the gap between the clients and the institution....
Enterprise Rent-A-Car strives to maintain the satisfaction of customers at a high level which in turn ensures its growth.... Customer service is essentially the focus of Enterprise Rent-A-Car as the services are tailored towards their satisfaction.... Recent human resource practices in successful companies show that products and services are tailored towards the satisfaction of the customer.... The changing global arena has had employees directing their focus towards growing their profession instead of simply settling for a job with an adequate salary....
However, employee satisfaction is the key to achieve the goals of any business in an effective and efficient manner.... This in turn helps in achieving customer satisfaction.... It is very important to maintain employee satisfaction because if employees are not comfortable in the workplace and they don't find the space that they need to work effectively, they might not be motivated adequately to work in the cause of the organization....
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his research is aimed at evaluating customer experience for an online store and extensive understanding of the various factors of online presence and ensures customer satisfaction and retaining.... he primary research is for the design of website for job search which would facilitate the better searching of data and information for users and vendors.... fficient job searches would be facilitated so that they are able to maximize the use of the website with large users become visitors and finally job takers.
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In business studies, workforce diversity is a term coined for highlighting the presence of heterogeneous workforce in the organisation (Schermerhorn, 26), who.... ... ... The advantages of diversity are manifold.... At organisational level, it gives the organisation an edge to explore and serve multiple markets....
This will not only provide a source of income to an individual, but also bring about a sense of satisfaction.... My dream job is to be a marketing Executive and this essay will illustrate the steps that I will be undertaking to actualize this dream, the challenges that I will likely face, means of mitigating such setbacks.... My dream job is to be a marketing Executive and this essay will illustrate the steps that I will be undertaking to actualize this dream, the challenges that I will likely face, and means of mitigating such setbacks....
They focused on customer service and satisfaction since the founder was not pleased with the help offered to his mother during her treatment (Sheahan, Simpson & Rayens, 2001).
... Other than this, items such as documentation conformity, faults, staff and patient satisfaction, and nurse retention may be expected to improve as well as a result of the peer review.
... Unlike other networks where the channels are open to manipulation as one desires, here one has to pass through the editors before they can achieve the satisfaction of reaching members of the public and fellow colleagues in the same fields....
According to Oregon.... ov (2008), an airport Master Plan depicts an outline, which illustrates the long-term development, which is undertaken in an airport.... London City Airport (LCA) Master Plan outlines the anticipated growth and development plans of the airport all the way to.... ... ... LCA Master Plan was prepared in response to “Government's Aviation White Paper, The Future of Air Transport” (London City Airport 2011)....
It is worth mentioning that customer satisfaction has gained considerable importance in the service industries and has been recorded to enhance the overall sustainable growth of the organization (Cronin, Jr.... In this case, Janice Wellington can be termed as a vital resource for the organization to derive greater customer satisfaction in the child and family counseling segment.... Assessing the Effects of Quality, Value, and Customer satisfaction on Consumer Behavioral Intentions in Service Environments....
Working students are likely to be more competitive upon graduation and better understand the satisfaction of having pride in their work and the value of money.... Two-thirds of college students that held either a part or full-time job said the situation was stressful (Ross, Niebling, and Heckert, 1999).... Leaving home for the first time, entering a new environment with new challenges is a major life change that, added to working a full-time job for the first time, causes enormous amounts of stress....
The outcomes of the model implementation are clear: improved customer satisfaction, record-breaking financial results, UK business excellence award... HR managers work to maintain a close association between employee skills and their job obligations.... HUMAN RESOURCE LINE MANAGER by [Author's Name] Human Resource Line Manager Introduction Line managers have always been part of the human resources, and their involvement has been placed centre stage and a core element of human resources (Marchington, 2005)....
This unfair compensation has affected the fraud department most as many of those newly employed help do find satisfaction with pay and they leave the bank for other avenues which pay better.... There is need for adopting evaluation systems which can bring out employee satisfaction reports as per department so that issues which are raised are addressed for each department.... Sometimes the complaints would not cost the bank too much to implement compared to the loss of business and demoralization which comes from a blanket satisfaction assessment....
Grimsby Institute of Further and Higher Education is one of the organizations that have adopted flexible working practices that enhance satisfaction among the workers.... Grimsby Institute of Further and Higher Education is one of the organizations that have adopted flexible working practices that enhance satisfaction among the workers.... Flexibility in firms is significant in the maintenance of competence especially through maintaining employee satisfaction....