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... Self Reflection SELF REFLECTION Ability to Listen Effectively Recently, I was involved in a dispute between two groups s at my local high school where I work as a counselor. The two groups were rivals and had been participated in a heated argument at the school dance after one group had started a fight over who would get the lounge seats to themselves, causing the dance to be abandoned and destroying property. The school principal was aware of my skills as a youth counselor and invited me to mediate after she had given them their punishments. On meeting the group, I realized that they were not interested in talking to each other, which threatened to make my work impossible. However, I was successful ...