Plan for Human Resource Transformation
7 pages
(1919 words)
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, Case Study
enior leaders must formally set, communicate and deploy organizational values, performance expectations and focusing of value creation for customer and stakeholders through the annual strategic planning process and translate these into actionable objectives in the company's day-to-day operations.
... On the whole, the expected outcome is a value-driven, value-creating, customer-focused and performance-based culture.... he Balanced Scorecard, at the corporate level, will be a very effective indicator of organizational performance, comprehensively assessed along the areas of financials, customer, business development, best business practice and learning and growth....