Job Satisfaction Essay Samples and Topics Online

Wal-mart Final paper on Political/Legal forces

2 pages (500 words) , Download 2 , Essay

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In effect, the Living Wage Strategy is a core part of the equity theory, which seeks to outline factors that bring about rational satisfaction in the wake of fair or unfair distribution of resources at an interpersonal level (Nielsen, Nykodym & Brown, 2011).... What employees value such as job security, satisfaction, and the relationship they have with supervisors and leaders need to be accounted for.... Companies are interested in customer satisfaction and service but many times in theory and not in practice....

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Small Business in Nigeria

16 pages (4000 words) , Download 2 , Essay

In order to understand the complexity of how small business in Nigeria interacts with its competitors, alliances and the government(s), it is very important that an awareness of the Nigerian culture and tradition be taken into consideration.... This paper focues on the impact of globalization on the changing configuration and dynamics of small business in Nigeria, the factors responsible for foreign businesses to hesitate when entering long term commitments with Nigerian businesses, the impact of culture on leadership practices, more so leadership styles, and the factors that influence the growth, performance and development of small business enterprises in Nigeria. ...

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Role of HRM in Selection Process

16 pages (4000 words) , Download 4 , Essay

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This is a twofold approach through which the organisation benefits in two ways where it seeks to increase its effectiveness as well as increasing the satisfaction of the workers.... Selection involves choosing the best applicant from a pool of candidates who have applied for a position in the organisation taking into consideration the requirements of the job and that of the organisation (Armstrong 1999).... Therefore, this selection process involves making a judgement not mainly about the applicant but about a good fit between this person and the job offered....

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Training and Development in the Banking and Finance Industry

20 pages (5000 words) , Download 4 , Term Paper

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High service quality leads to customer satisfaction, loyalty, recommendation to others, reduction in complaints and retention of customers.... study of the German banking industry revealed a close relation between the service quality of the employees and the satisfaction and behavioral outcomes of the customers (Yavas et al.... About 82 percent of executives felt training positively influenced customer satisfaction, 75 percent agreed that it affected overall quality and 63 percent said it spurred revenue growth....

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Managing People and Organisations - UMG Company

25 pages (7373 words) , Research Paper

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The paper "Managing People and Organisations - UMG Company" is a perfect example of a management research paper.... The world economy has become global and driven by technology and innovations and, therefore organizations must transform themselves to serve new customer expectations to the uttermost....

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Small business interview

25 pages (6250 words) , Download 3 , Book Report/Review

Focusing on customer satisfaction has also played an important role in improving the general performance of small businesses.... He also added that, “one of my greatest motivations in starting and operating my business is being able to find satisfaction in what I do.... He stated that when one is employed, getting satisfaction in what one does is not possible.... Mark indicated asserted that there was need to have a job that makes one more flexible....

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Outsourcing of Services in India

25 pages (7419 words) , Download 4 , Coursework

The author of the present paper "Outsourcing of Services in India" is of the view that what started off as the shifting of manufacturing to countries providing cheap labor during the Industrial Revolution, has taken on a new implication in today's world.... ... ... ... The outsourcing history of India is one of the extraordinary stories of growth in a very short span of time....

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Management and Decision Making at Cadbury

12 pages (3409 words) , Download 4 , Essay

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Cadbury adds its logo to the package, and adds a certain quality to the chocolate that the other competitors dont (recipe) sometimes, this brings satisfaction to the customers. ... concern for the satisfaction οf staff and users οf health services ... This will help Cadbury to achieve their objective to give satisfaction to customers through selling them a certain product for certain price, will also help them operate in a wide range οf markets and Help Cadbury to be noticed through Promotion. ...

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Problems and Solutions for the Chinese Restaurants around State College

9 pages (3225 words) , Download 2 , Essay

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Table of Contents Executive Summary 4 Introduction 6 Proposed Solutions to the Problem 7 Improve the Level of Customer satisfaction 7 Enhancing Marketing Efforts 8 Conclusions and Recommendations 10 References 11 Appendix II……………………………………………………………….... The first solution is to increase the level of customer satisfaction for the people visiting Chinese restaurants by improving the general atmosphere and environment of the restaurants....

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Innovation - Steve Jobs & Apple Computer

10 pages (2500 words) , Download 2 , Research Paper

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This paper focuses on the examination of the role of Steve Jobs, a technology entrepreneur in the establishment and the development of Apple Computer; the significant role of Steve Jobs in the development of Apple can be identified by two facts.... .... ... ... The survival and development of firms in the modern market is a challenging task....

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Service Operating Strategy in Italian Restaurant Outlets

9 pages (2250 words) , Download 2 , Case Study

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From the paper "Service Operating Strategy in Italian Restaurant Outlets" it is clear that generating profits and achieving customer satisfaction is the main aim of any business.... When employees are well trained, they are in a position of understanding and serving customers better, hence achieving customer satisfaction.... Needless to say, a service operation strategy should be well managed for it to succeed in improving customers' satisfaction, and as a result, achieving competitive advantage....

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Publicly Traded Corporation: Woolworths

10 pages (2500 words) , Download 2 , Case Study

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Its survival depends on the growth of the company, the growth of its employees, satisfaction of its customer base, quality and durable products, affordable and competitive prices, innovation, creativity and better customer service.... All these stakeholders have to be satisfied by the company, thus Woolworth as an organization with stakeholders has to work hard towards the satisfaction of its stakeholders, and when they are satisfied, it means that the business is successful....

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Issues of The Demographics of Homelessness

12 pages (3745 words) , Download 7 , Research Paper

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(1998), service user involvement, referred to as "co-production" is an optimal approach to the assurance of service user satisfaction, as determined by better outcomes.... ocial work researchers have emphasised the imperatives of managing the risks associated with a particular social problem for the purpose of achieving better outcomes, hence, service user satisfaction (Parton, 1998).... rom a personal point of view, and as based on the literature read, the implementation of either of these two recommendations, preferably both, can aid in the resolution of the youth homelessness problem and can contribute to greater levels of service satisfaction amongst service users....

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Home Depot's Strategic HRM

14 pages (3707 words) , Download 3 , Case Study

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The customer satisfaction is achieved by changing operations model concerning flexible level of prices and time.... Also, it allowed Home Deport to react faster delivering customer satisfaction.... ccording to Reed (2001) the “best practice” approach helps to achieve effectiveness of performance and specific goals including maintenance of high standards in order to deliver customer satisfaction.... In Honm Deport, management development requires a combination of on-the-job-training, through, for example, delegation, project work, coaching and guided self-analysis, trial periods and simulation; and off-the-job-learning, through, for example, external short courses (Home Deport, Inc....

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Decision Making with Managerial Accounting

12 pages (3000 words) , Download 3 , Case Study

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By maintaining total quality management programs, the business experiences higher levels of satisfaction by its customer reduced quality control costs and increased sales revenues.... However, all manufacturing businesses require total quality management in order to increase customer satisfaction and relatively higher sales. ... Quality control is therefore applied as a mechanism of ensuring that the final product meets the customer's expectations for optimal customer satisfaction (Mrugalska, and Tytyk, 2015)....

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Planning and Implementing a Downsizing Exercise

10 pages (2912 words) , Download 0 , Essay

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This would help air carrier's prices to be transparent whereby the travel industry it is important that the cost and satisfaction is very serious.... Worker's commitment is very important for customer satisfaction in the company.... Ensuring satisfaction of employees ensure high commitment by employees in their work.... Downsizing can affect people psychologically and in the way they do their job (Baumol, et al 2003).... The organization need to assure the remaining employees of job security because they have fear of losing their job in the next exercise of downsizing....

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The Recruitment Method and Selection Procedures Applied at the McDonalds Corporation

9 pages (2250 words) , Download 2 , Research Paper

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Customer satisfaction can only be achieved if the abilities and attitudes of the McDonald's workforce are characterized by a committed effort toward the attainment of the organizational goals.... job DESCRIPTION ... It has also been established that for most of the under 20 applicants, the job at McDonald's is often their first working experience.... It is also common for organizations to use internal recruitment strategies such as employee referrals of their friends and internal job postings....

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Assessing Career Options: An Evaluation of Two Proposed Career Opportunities

7 pages (1750 words) , Download 2 , Coursework

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Unless the individual maintains a strong sense of self-discipline and self-drive and can manage effectively in dynamic organizational systems with complicated political structures, they will not achieve success and satisfaction in such a complex management role.... job Role Descriptions per Career Option………………………………….... 1 Purpose, Scope and Limitations The purpose of this research project was to uncover the diverse dimensions of IT management, both theoretical and practice, to assist in supporting decision-making for the individual regarding which career maintains the best characteristics for proper job fit....

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Please choose the relevant title for my report

21 pages (5250 words) , Download 2 , Essay

This paper 'Service Quality Management in Hospitality Industry' reflects upon various dimensions of service quality.... The case study highlights multiple issues observed within hotel industry.... These issues will be analyzed with the support of theoretical frameworks.... ... ... ... The case study refers to Sunderland International Hotel which was witnessing serious challenges in terms of retaining customers, satisfying customer demand, lack of motivated employees, etc....

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Business Operations to Enhance Performance

10 pages (2756 words) , Download 3 , Essay

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The degree of match between the true and substitute characteristics ultimately determines customer satisfaction.... The focus of developing statistical design of experiments was to ensure conformance and customer satisfaction, Conclusions and Recommendations Companies dedicated to customer satisfaction and continuous improvement should adopt the strategies of total quality management as an aspect of enhancing efficiency and effectiveness of business operations....

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The Importance of the Marketing Portfolio

7 pages (2765 words) , Download 2 , Essay

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omplete customer satisfaction, and achievement of sales targets.... Whether it is production, processing or servicing, changes in design are important aimed at improving products' utility and achieve customer satisfaction.... fter the customer places the order, the process of the order reaches its logical end when delivery of the product is made to the customer to her complete satisfaction.... Our job is to assist the existing sales force for the company's sales scheme of their products during the summer holidays....

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The Mental Impact of Transitioning from Working to Retirement

13 pages (4023 words) , Download 1 , Research Proposal

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Furthermore, retirement does not also lead to a declined life satisfaction, though in some way it leads to reduced social activity for most people.... 49), and loss of job stress, drastically ‘affect[ing] daily activities and social relationships' (Vahtera, et al.... 127) Similar findings on this matter were noted in much earlier studies (Richardson, 1956; Ministry of Pensions and National Insurance, 1954; Corson & McConnell, 1956; Parker, 1978) showing that ill health rather than caused by retirement, primarily determined worker's quitting from job, as well as preventing many from being employed (cited in Phillipson, 1993, p....

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Extended Marketing Mix

7 pages (1912 words) , Download 4 , Essay

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They not only increase sales but also increase customer convenience, thus creating customer satisfaction and improving customer retention capacity of an organization.... It relates to maintenance of employee satisfaction and retention, workplace environment, suppliers' satisfaction and retention and finally, customer satisfaction and retention.... Physical Evidence: It involves the tangible appearance, presentation, atmosphere and environment of the premises, as well as the intangible ambience experienced by the customer and the value perceived in form of customer satisfaction....

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Obstacles May Affect the 2-Party Communication B2C and Their Solutions over World Wide Web: Ebay.Com

7 pages (2490 words) , Download 2 , Research Paper

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"Obstacles May Affect the 2-Party Communication B2C and Their Solutions over World Wide Web: Ebay.... om" paper is aimed at creating a case study for an E-commerce business that is experiencing obstacles in its communication processes with its customers.... .... ... ... The exposure to the real business world would help the researcher to polish his skills and implicate his ideas into reality....

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Importance of Service Encounter in the Service Sector

12 pages (3626 words) , Download 0 , Term Paper

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ccording to the science of service, customer satisfaction is predominantly treated as an engineering function measuring the output quality.... As a result, if level of customer satisfaction is high and variability in process output is low, scholars assume that service process is optimized (Winsted, 2000).... Higher satisfaction among consumers results in positive word-of-mouth communication as well as repeat purchase.... The level of customer satisfaction generated during this encounter is also termed as transaction satisfaction, which is the sum total of satisfaction with delivery process as well as with outcome of the service....

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The Discipline of Quality Planning

8 pages (2286 words) , Download 0 , Term Paper

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Empirical data he has collected shows that employee-satisfaction and customer-satisfaction metrics are leading indicators of profit and shareholder return.... There is more than just a strong correlation; company profits start with employee satisfaction (Mullich). ...

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Improving Patient Services Intitiative & Standards in a Community Services Program

5 pages (1250 words) , Download 2 , Article

One is the Total Quality Management (TQM) described as the “development of an organizational culture which is defined by, and supports, the constant attainment of customer satisfaction through an integrated system of tools, techniques and training” (Sashkin and Kiser, 1993 as mentioned in Walsh, Hughes & Maddox, 2002, p.... Since customer satisfaction is the goal of TQM, it should have an in-built culture of continuous improvement by focusing on an organisation's activities on eradicating the causes of defective products and services which should never reach the customer....

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Importance of Business Service Management

8 pages (2000 words) , Download 3 , Assignment

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The main purpose of this management concept is to attain a higher level of customer satisfaction and to reward the competitive advantages to the organization.... The main purpose of this management concept is to attain higher level of customer satisfaction and to reward the competitive advantages to the organisation.... Now-a-days, with the purpose to meet the changing needs of the customers and to provide them with higher satisfaction, organisations are incorporating advanced business service technologies....

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Customer Service and Various Aspects of Recognizing and Dealing With Customers

7 pages (1996 words) , Download 3 , Essay

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The three most common means of assessing customer satisfaction conducted by the majority of the businesses are (Clow and Baack, 2007): On-line Surveys: Using this for assessing customer satisfaction is at times effective and other times misleading.... SERVICE Grade Instuctor's Table of Contents ASSESSING satisfaction 3 SERVICES ASSESSMENT 4 TYPES OF LANGUAGES 7 ... SSESSING CUSTOMER satisfaction ... he three most common means of assessing customer satisfaction conducted by majority of the businesses are (Clow and Baack, 2007): ...

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Dan Bricklin and Visicalc

2 pages (500 words) , Download 4 , Case Study

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His satisfaction rather than monetary benefits mattered to him the most (Belis par.... This study discusses invention VisiCalc, as Dan Bricklin was not satisfied with the progress of the computer-related innovations.... His invention of the VisiCalc spreadsheet brought recognition not only to his name but the company he worked for – Apple Computer....

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Military Technology

13 pages (3629 words) , Download 4 , Essay

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he military technology has stressed over the implementation of the Total Quality Missile Technology Program, which is an initiative towards the adoption of the 'Missile Technology Program-driven philosophy', as per which every member of the military technology is liable and encouraged to understand and review the military technological mission, which will eventually result in the improvement of the work conducted within the military technology, and will result in the customer satisfaction....

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Prisons and the Causes of Recidivism of Inmates

14 pages (3931 words) , Download 2 , Research Paper

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Inmates or people who demonstrate recidivism gain satisfaction through antisocial behavior as well as lack of remorse from the actions.... There are different punitive situations and conditions such as health services, overcrowding, and social activities which influence inmates to seek satisfaction through crime (Kelly, 1990).... The harsher sentencing and un-welcoming nature of the society hardens the offenders to seek satisfaction in antisocial behavior, thus increasing recidivism (Blackburn & Houston, 2006)....

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Leadership Style Evaluation

9 pages (2715 words) , Download 4 , Term Paper

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The change in leadership style has been reflected in terms of the leader's vision, planning, and effective application of resources in order to ensure a smooth and friendly operating environment whereby high level of productivity and personnel satisfaction can be achieved.... This term paper "Leadership Style Evaluation" focuses on different theories of leadership and will evaluate the leadership style of three leaders, Brain, Larry, and Tom, who work for Kay and Associates Inc, based on the leadership theories studied within the report....

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Implementation of Strong Ethical Standards

10 pages (2642 words) , Download 0 , Report

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Good ethical culture in an organization lead to employee satisfaction and employees feel motivated towards their work.... For example, it has been observed that employee satisfaction during high-pressure and hazardous work can reduce the chances of mishaps during productions.... Thus ethical practices emphasize on employee satisfaction and it fuels profitability of the organizations. ... In case of employees the benefits can be performance bonuses and frequent Internal job Postings....

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Business Functions and Processes

10 pages (2672 words) , Download 0 , Coursework

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These measures should reflect the satisfaction of the services or products provided to its clients as well as inform the concerned parties in the organization about how well the organization's products and/or services are provided.... This ultimately increases employee's morale and satisfaction resulting in improved productivity in his area of operation.... This is aimed at ensuring customers' (both internal and external) satisfaction and/or exceeding their expectations....

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Debate on Health Care Management

10 pages (2500 words) , Download 2 , Term Paper

Running head: DEBATE ON HEALTH CARE MANAGEMENT Debate on Health Care Management Abstract The paper discusses the increasing dominance of market-based health care services in America against the setting and environment of the present problems with health care quality, increasing health cost, declining physician-patient relations because of ethical concerns, and the continual inequalities of health care access and outcomes....

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Transaction Facilities for the Customers Particularly Through ING Direct

12 pages (3000 words) , Download 2 , Research Paper

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Usage, service Delivery and Customer satisfaction”, International Trade & Academic ... Thus unemployment and job losses will not augur well for ING.... However this is not sufficient growth to allow job creation…” (BBC 2010).... Thus unemployment and job losses will not augur well for ING.... That is, when job losses occurs, the affected people including the customers of ING banking had to break into their savings account to sail over the tough economic times....

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Employee Appraisal System

15 pages (4236 words) , Download 5 , Book Report/Review

The process elements include factors such as job descriptions, rating criteria, time period of appraisal discussions together with reward and recognition systems.... This is because, good criticism or constructive criticism, helps the company not only to improve its performance in its objectives but also in making decisions about skills that are needed for development in the job scenario, in order to achieve the company's ambitions and employee's future career (HENDERSON,1984:235)....

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Managing Organizational Design and Change

8 pages (2000 words) , Download 2 , Essay

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Customer satisfaction can be achieved by providing extreme quality to the customers.... x) state, “Delivering satisfaction and service quality provides a conceptual framework that should prove useful in understanding, thinking, and talking about service quality and customer satisfaction”.... Defected products result in decreasing customer satisfaction, which also decreases the level of profitability of the company.... Hernon, P & Whitman, J 2001, Delivering satisfaction and Service Quality: A Customer Based Approach for Libraries, American Library Association, U....

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Application of Jean Watsons Theory of Human Caring

7 pages (1997 words) , Download 2 , Essay

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Low nurse staff and lack of compassion towards the nurses is shown as a factor that negatively affects customer satisfaction and outcomes (Douglas, 2010).... On the other hand, unselfish tenets emanate from commitments to and satisfaction from attaining through giving.... Though there is much that has been done on managing work flow, optimizing working hours and improving work efficiency, there is still much on caring in nursing and its effects in retention and patient satisfaction that is to be learned....

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The Tourism, Hospitality and Event Industries

8 pages (2525 words) , Download 0 , Literature review

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High quality customer service leads to high customer satisfaction which is essential in organisational success.... Application of the host-guest concept in the three sectors helps in achievement of high degree of customer satisfaction, which in turn helps in retaining customers.... Low satisfaction of customers may result to lack of business which can further lead to collapse of a company due to lack of market for its products or services. ... Quality together with customer satisfaction enhances customer retention as well as profitability....

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Balanced Scorecard in Travel Trade

8 pages (2328 words) , Download 1 , Essay

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It is not only the sales figure which matters in this case as if the customer satisfaction level falls it will definitely affect the future sales revenue in a negative way.... ustomer Services and satisfaction Perspective ... Continues focus on delivering perfect customer satisfaction will definitely lead to the financial growth.... (Mukherjee, 2003) This is also very crucial element as one of the major factors of enhancing customer satisfaction is timely delivery of the services and products related to travel....

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Managers Role in the Entire Process of Customer Relationship Management

9 pages (2250 words) , Download 2 , Research Paper

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According to him “the CRM process in hotels is governed by the basic principle that good service does not guarantee customer satisfaction and satisfaction does not guarantee loyalty.... ?? (Buttle, 2008) Gartner said that CRM is a “business strategy designed to optimize profitability, revenue and customer satisfaction.... According to Annekie Brink and Adele Berndt, after having a new customer, “relationship with the company can develop in two fundamentally different directions, depending on the level of customer satisfaction....

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The Reality in Rumor and its Effect in the Coming Future

10 pages (2500 words) , Download 2 , Term Paper

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One person's satisfaction cannot be considered another person's satisfaction.... This is because different people have different standard of satisfaction.... satisfaction is considered one of the key for happiness.... They are all mixed up because of different level of satisfaction.... Many institutions are sending its employees for on job training so that to enable them catch up with the changes....

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The Interest of the Various UNUM Stakeholders

9 pages (2279 words) , Download 0 , Case Study

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The balanced score card had four perspectives which included UNUM people, operating effectiveness, customer satisfaction and shareholder value.... Motivated workers on the other hand offer quality service to the customers leading to improved customer satisfaction (Balancedscorecard.... ustomer satisfaction ... Hence by ensuring maximum return to shareholders, the company will ensure its continued survival and the shareholders will support programs aimed at ensuring operating effectiveness, customer satisfaction as well as a motivated team of employees. ...

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Satisfactory and Dissatisfactory Experiences of Service Encounters

11 pages (3138 words) , Download 4 , Essay

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This essay "Satisfactory and Dissatisfactory Experiences of Service Encounters" analyzing experiences or the service encounters from various managerial frameworks as well as makes comments on the degree of satisfaction or dissatisfaction it caused to the customers availing the service.... The aspects of satisfaction as well as dissatisfaction are such that it varies from time to time and from person to person.... The aspect of degree of satisfaction as well as dissatisfaction is yet another problem that crops us in this regard....

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The Market for Luxury Sporting Motorbikes in America

13 pages (3995 words) , Download 3 , Research Paper

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Customer satisfaction 5.... The paper "The Market for Luxury Sporting Motorbikes in America" states that Harley-Davidson has been in the industry of motorbike manufacturing and sale for the last a hundred and ten years.... Over the years, the firm has met numerous challenges as well as successes....

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Business strategy report on Ford Company

15 pages (3500 words) , Download 5 , Essay

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eople working together as a lean, global enterprise for automotive leadership, as measured by: Customer, Employee, Dealer, Investor, Supplier, Union/Council, and Community satisfaction.... In this way, the firm will not have to face job slashing simultaneously it will be able to cater to the market demand.... The firm will only end up functioning at a capacity more than demand and thus will have to keep shutting down its plants and face job slashing....

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The Consequence of the Transition to Retirement

13 pages (4023 words) , Download 3 , Research Proposal

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Furthermore, retirement does not also lead to a declined life satisfaction, though in some way it leads to reduced social activity for most people.... 49), and loss of job stress, drastically ‘affect[ing] daily activities and social relationships' (Vahtera, et al.... 127) Similar findings on this matter were noted in much earlier studies (Richardson, 1956; Ministry of Pensions and National Insurance, 1954; Corson & McConnell, 1956; Parker, 1978) showing that ill health rather than caused by retirement, primarily determined worker's quitting from job, as well as preventing many from being employed (cited in Phillipson, 1993, p....

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The Importance of Valuing Customers

8 pages (2450 words) , Download 2 , Essay

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Furthermore, the paper outlines the measures that could be taken to improve the satisfaction of members in a sports club.... The customer care issues addressed in the paper include market research and feedback, the customers' expectations and experiences, the staffing issues, customer satisfaction, and retention.... When the expectations of the customers fail to meet the experiences they receive at the facility, then their satisfaction level on the service offered declines (Kessler 1996)....

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Essays on Job Satisfaction