Nobody downloaded yet

Improving Patient Services Intitiative & Standards in a Community Services Program - Article Example

Comments (0) Cite this document
to aid in performance evaluation. The BSC integrates a set of realistic goals and objectives for an organization, thereby serving as a guide in implementing, evaluating, assessing and reporting areas…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER95.1% of users find it useful
Improving Patient Services Intitiative & Standards in a Community Services Program
Read TextPreview

Extract of sample "Improving Patient Services Intitiative & Standards in a Community Services Program"

Download file to see previous pages ll not only force an organization to develop and define its quality mission, but also ensure that the processes can be understood and actualized by all involved (Santiago, 1999; Hall et al, 2003).
Several studies have shown intervention models that have improved the quality of health care and reduced the health care costs. One is the Total Quality Management (TQM) described as the “development of an organizational culture which is defined by, and supports, the constant attainment of customer satisfaction through an integrated system of tools, techniques and training” (Sashkin and Kiser, 1993 as mentioned in Walsh, Hughes & Maddox, 2002, p. 299). Since customer satisfaction is the goal of TQM, it should have an in-built culture of continuous improvement by focusing on an organisation’s activities on eradicating the causes of defective products and services which should never reach the customer.
Blades (1995) discussed the Baxter Health Care Ltd. model for promoting quality improvement. The model involves coming up with pictorial signs to educate or remind staff of the high quality they need to render. These were initially used as slides for training and then turned to posters. It provides a framework for both analysis and education on quality issues, focusing on the elements of total quality management namely communication; commitment; customer focus and continuous improvement.
Piette, Ellis, et al (2002) conducted a study with the purpose of determining the most effective quality of care using the facility’s ethical practices. In the study, constant monitoring and investigation ensure quality outcomes. A leadership council was formed, meeting monthly to discuss and communicate regarding corporate compliance and personnel programs, clinical outcomes reviews, and clinical issues. All committees and councils reported to the Board of Directors on the progress of their project. The study design utilized a clinical practice committee breakdown of the ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Improving Patient Services Intitiative & Standards in a Community Article”, n.d.)
Retrieved from
(Improving Patient Services Intitiative & Standards in a Community Article)
“Improving Patient Services Intitiative & Standards in a Community Article”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Improving Patient Services Intitiative & Standards in a Community Services Program

MCCS ( Marine Corps Community Services )

...synergies. They put more efforts on the organizational strong points by bringing in designed polices and resources. This improves the Corps services and delivery programs. They capitalize on human organization dimension. This improves management quality services. They train their workforce to get the skills to deliver quality services (Corps, 2000, p. 5). The Corps have principles that define their beliefs. The Corps derive their mission and their instincts of operation from their beliefs. Different principles, philosophy and the previously mentioned values, define the cultural identity of the Corps. They express what the Corps believe...
10 Pages(2500 words)Research Paper

Nursing Utilization Project-Improving Quality Initiatives & Standard in the Community Services Program

...government expenditures and policymaking. In light of the challenges, the elderly population is in dire need of the services offered by Walton Community Services Inc. Project Objectives The proposed objective is to increase patient (customer) satisfaction to a minimum of 90% compliance with CARF standards. The project’s method is to implement an information-driven decision-making cycle on measurements of quality within the programs of care offered by Walton Community Services, Inc. The main goal will be to hold the company to a new standard of a minimum of 90% quality compliance using a...
20 Pages(5000 words)Essay

International standards on customs services

..., the customs offices that are not working in collaboration with the international community can create chaos in issues like intellectual property and patenting. Thus, the need to have international standards in customs services has been well understood by people. As a result, a large number of international regulatory bodies have taken birth. The very first one is World customs Organisation which represents more than 166 members. On 23 June 2005, all the members of WCO accepted the SAFE Framework of Standards to Secure and Facilitate Global Trade. The Framework intends to provide supply chain security and facilitation at a global level in order to enhance certainty and...
5 Pages(1250 words)Essay

Improving UNBSJ services and facilities

...Improving of New Brunswick Saint John Services and Facilities Executive Summary The number of people having access to the university is continuously increasing and the number of universities is also increasing. The competition among the universities as the best institution in offering the degree courses and serene approach to education is also increasing. Canada possesses the number of universities offering wide variety of courses for the locals and international students. University of Toronto is considered the best one being the first in rank among the other universities. The University of Columbia takes the second place after the University of Toronto. In the third place is the University of Waterloo...
8 Pages(2000 words)Statistics Project

Community health services this facility is by the use of personal cheques while payment through insurance agencies can be arranged. In case of any emergencies, the facility has working relationships with nearby hospitals and patients can be transferred at no extra cost although it operates as a stand-alone facility. StatenIsland Community Clinic 1150 South Avenue, 3rd Floor, Suite 301 Staten Island, NY 10314 718-761-2973 This facility caters for war veterans. These are individuals who served in the military, air service or the naval forces. These people have the right to access these services as long as they were not discharged dishonorably from the force. As such, this clinic comprises of...
3 Pages(750 words)Assignment

Improving Pharmacy Services

...Unit 4 Improving Pharmacy Services Introduction The quality of pharmacy services is directly proportional to the quality of the people’s health. This means that if the quality of the services offered by a pharmacy is not up to standard, then the patients served by such a pharmacy are bound to be of not-so-good health. Deterioration of services, products, and infrastructure are normal in any entity. The important thing is to have mitigation measures to counter such issues once they emerge, or where possible, keep them from occurring overall. It is therefore important that the pharmacy sector has such measures so that...
2 Pages(500 words)Essay

Obtaining services within community

...for such individuals into the community (Vohra, Madhavan, Sambamoorthi & St Peter, 2014). All these programs, resources, and support services are effective in improving the lives of the individuals with Autism. The importance of the services to the family as a whole and the services aid with care for the individuals The support programs for individuals with developmental disabilities in most communities tend to focus entirely on the individual patient and to forget the family entity behind this individual. Thus, in facilitating access to care services and resources for...
5 Pages(1250 words)Essay

Statements on Standards for Tax Services

... on the other hand, is not obliged to pay more taxes that exceed those legally owed and the member has the duty to assist the taxpayer. As for SST number 14, the member has the duty of determining if the information disclosed by the taxpayer is appropriate and factual. Moreover, the taxpayer has the responsibility of providing the tax system with authentic information to avoid the likelihood of penalties (AICPA 12). Work Cited: AICPA. Statements on Standards for Tax Services. 2009. Print.... Response to Question One if the applicable SSTS number is 4 where members not only determine the standards but also comply with them. The standards are enforced by taxing authorizes for the recommendation of the position...
2 Pages(500 words)Assignment

Community Health Needs and Services substance abuse. The lack of proper education renders a majority of the native population unable to secure well-paying job hence they have to either make do with low wage work or no job at all. Most of the native families live in abject poverty at a 40 percent rate that is twice that of the rest of the population according to the Census Bureau (Sarche & Spicer, 2008). Many natives almost 42 percent live in rural areas that make provision of care and outreach programs a daunting task hence many opt to stay at home and consult the Shaman (King, 2005). In response to the unique state of conditions in the Native American community, the federal government has instituted several services to...
5 Pages(1250 words)Essay

Educational Services in Community Colleges

...Organizational Studies LITERATURE REVIEW The major underlying principle for growing public private partnership (PPP) in community colleges or any other educational foundations is to exploit the strength and potential for growing evenhanded access to academies and for enhancing the level of education outcomes, particularly for marginalized clusters. Contracting between public and private is a process and it can be classified as a procedure where the process of governmental educational related services can be provided with a specified quantity and quality at an decided prices by authorized service provider. The contract linking the funder and the services donor is evidenced...
4 Pages(1000 words)Coursework
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Article on topic Improving Patient Services Intitiative & Standards in a Community Services Program for FREE!

Contact Us