Essays on Job Satisfaction

In the same way, having voice recognition software conceivably performing a majority of customer care/relations jobs will doubtless have a negative effect on consumer satisfaction as the consumer feels as if their business is unworthy of the time it would take a “real human” to answer their questions.... ne particular aspect that it is likely to replace is the job of the drive thru order taker....

This has prompted companies to redouble efforts aimed at hiring the best candidates for the job at whatever cost.... Question 2: Incentives (apart from salary) that a Company may use to Encourage a Prospective Employee to Accept a job Offer With the changes taking place in the workplace, companies appreciate the fact that better or higher remuneration is no longer sufficient when looking to hire employees.... If a sales representative rises to be my deputy and I am still holding the same position I have had for the last 10 years then I am not growing on my job....

Promotions, employee performance recognition, and benefits play an influencing role in raising the level of employee satisfaction which is of critical importance for improving the levels of job productivity and efficiency.... Promotions, employee performance recognition, and benefits play an influencing role in raising the level of employee satisfaction which is of critical importance for improving the levels of job productivity and efficiency.... Te basic concept provided by the author is that when public sector organizations introduce and implement employee-oriented practices, such as, merit-based recruitment and selection, learning opportunities, formal training systems, performance appraisal systems, compensation plans, internal career ladders, job security, and employee involvement in decision making, employees become more motivated which consequently helps organizations in meeting their goals and objectives....

Other early motivation theories include the satisfaction Theory, the Incentive Theory and the Intrinsic Theory.... The satisfaction theory posits that a satisfied worker works even harder and proves his loyalty to the organization he belongs to by staying longer there.... Who would want to leave a work environment that provides satisfaction?... Being so, they provide better service, gaining higher customer satisfaction.... This now begs the question of how employers can find employees who fall under the Theory Y category, those who are motivated enough to give their best to the job. ...

However I was working in the customer services department and therefore the main issues that I have identified in this department include: Proactive customer services Poor presentations Ensuring customer satisfaction level Offering more products to customers or increasing sales per customer As a customer sales representative, I along with my team mates was assigned different tasks to solve the abovementioned issues.... The overall management had formulated broader strategies whereas each of the retail outlets had formed more specific strategies in order to achieve the objectives of improving the customer loyalty and customer satisfaction....

The paper "Hotel Industry - Hotel America" states that is highly recommended that non-financial indicators are taken care of in any service industry first; as they affect customer satisfaction, and as such have a high impact upon the profitability of service industries.... Customer satisfaction is the biggest non-financial factor that affects the running of hotel and long term profitability.... Hotel America charges the customers extra for phone calls and this has a negative impact on customer satisfaction....

ustomer satisfaction is the biggest non-financial factor that affects the running of hotel and long term profitability.... Hotel America charges the customers extra for phone calls and this has a negative impact on customer satisfaction.... The careless attitude of the management towards the staff and the maintenance of the hotel made customer satisfaction decline day by day.... As a consequence, the facilities and services were decreased, in turn causing a further decrease in customer satisfaction and a decline in hotel revenue....

‘The Physical Genius' by Gladwell drives home the point that work is not always about earning money, but by helping others with great compassion and dedication it provides us with satisfaction in life. ... elping others with great compassion and dedication we can gain a lot of satisfaction in life. ... (Sedaris, 17) In like manner, in ‘Work Makes Life Sweet' Hooks stresses the fact that work has nothing to do with one's colour of their skin, but it should be a person's true calling that not only involves improving their skills and earning money, but it should also include charitable acts or community service that helps to give us a lot of satisfaction in life....

Some of the factors that play their role in the evaluation of organizational success include market position, market share, level of productivity, level of profitability, and level of customer satisfaction, and the image of the company in the minds of customers and competitors.... Although money and benefits are not the only ways to make employees work hard to achieve organizational goals, but they can definitely be some of the most important factors that drive employee performance and increase the level of employee satisfaction....

There is no doubt that women are beneficial for companies.... Saxena et al.... (2009) found that having mixed gender boards is beneficial, as companies who have women on their board of directors have a much higher return on equity, sales and invested capital.... ... ... ... There is no doubt that women are beneficial for companies, therefore the issue of the glass ceiling is an important one....

As a person, I have always sought immense pleasure and satisfaction in helping the sick in any way possible.... However, the experience that I gained by interacting with the young kids was invaluable and could not be compared to any other job in the world.... The author in his/her essay explains why he/she wants to volunteer in a hospital setting....

Firms are under pressure to cut costs and ensure greater customer satisfaction, making technology a necessity.... Firms are under pressure to cut costs and ensure greater customer satisfaction, making technology a necessity, for instance through embracing computerization and automation within their operational systems (Van der Wagen & Goonetilleke 2011).... Effective adoption of information systems will help in developing concepts, targeting better locations, identification of possible franchisees, the location of new sources of labour, the tracking of employee performance and much more significantly tracking of customer satisfaction....

However, such companies fail to take into account satisfaction and staff morale.... To avoid the above consequences, organizations should abolish discriminatory policies and develop compensation policies that promote equal pay for equal job.... Either they lack appropriate job pricing policies or they just wanted to amass more wealth by exploiting the employees.... Caruth and Handlogten (123-142), job pricing is an essential task that consolidates all activities associated with employee compensation....

While concluding, Glenn, Barbara, outlined that the proposal for outsourcing is not only against the interests of the current employees, but it is also against the State and shall be abandoned in order to save the jobs of many who may be rendered jobless due to relocation of their jobs as well as of their job skills may become obsolete.... The proposed outsourcing of the job therefore would result into the job losses for many of the employees as it has historically been witnessed that management hardly keep its promises....

part from the issues mentioned earlier, the three biggest problems with internet staffing are less in-person interaction, less candidate satisfaction and less retention of candidates.... Though agency hiring is costlier than that of internet staffing but the satisfaction of the employer is assured by the agency therefore giving a sense of security and being able to hold someone liable.... Every job opened receives a large number of job applications which makes it difficult to go through all the resumes and find the right candidate out of all the applicants....

Dealing with intricate challenges successfully lends a sense of satisfaction and achievement which is fundamental to growing in one's profession.... I believe that psychological satisfaction, love and belongingness play a very important role in helping one achieve one's academic and professional goals.... Being equipped with these skills creates a large job market for an individual.... Being equipped with these skills creates a large job market for an individual....

This is because there are changing demands in the global market which require that appropriate adjustments should be taken to improve the satisfaction of the employees.... As a result, there is no discrimination among the employees hence they are satisfied with their work and this improves their satisfaction.... In particular, the essay will discuss the wage levels, work hours, job security and job autonomy.... However, due to job autonomy, the employees are allowed to make their opinions and their opinions are evaluated before they are considered effective for the organisation....

The self management of tasks as well as responsibility allows the driver some autonomy within the job while the driver may also seek satisfaction from the fact that LGV driving requires skills and the vehicle cannot be driven by anyone.... However, one process that is closely related to all these key elements is the process of job/Work design.... Work Design can be defined as the process of specification of the responsibilities, methods as well as relationships of jobs in order to meet the technological and organization requirements of a business organization as well as the personal requirement of job holders....

These factors decrease our quality of life by lowering our job and life satisfaction and our commitment to organizations, while creating high levels of conflict and stress.... Hundreds of studies show that leadership makes a difference in followers satisfaction and performance.... Over nearly 20 years, those leaders rated higher on these transformational leadership components by their followers have been associated with generating higher levels of effort, commitment, satisfaction, and work performance both at individual and collective levels....

Third, the application can contribute to increase in client satisfaction levels considering that the staff can be in a position to gain instant access to information to provide answers to enquiries.... play photos relating to the inventory items, job costing tools that allow for management of every task and setting each of the tasks as active and inactive.... Examples of the components of this solution that are related to the manufacturing sector include inventory tools that allow a firm to manage inventory or display photos relating to the inventory items, job costing tools that allow for management of every task and setting each of the tasks as active and inactive....

He is a hard taskmaster and lays a lot of emphasis on customer satisfaction.... Amazon thrives on customer satisfaction.... The second on my priority list would be a job in the transportation and supply chain department.... The internship can thus result in a full-time job for me....

HRM Portfolio Student ID: Executive Summary: Development of a detailed job description for a position as store manager at Tesco is accomplished in the present context.... This process involved a detailed job analysis of the position based on information obtained from the company's sources such as websites, reports, fact sheets and previous job descriptions.... The present job description is different from earlier or previous ones because this position is for a new Tesco store in Vietnam where Tesco has just entered....

Effective explanation of the real value of benefits will lead to higher levels of employee satisfaction.... Effective communication of the benefit package to employees helps them have higher employment satisfaction.... This will also reduce the instances of talented employees being lured by seemingly higher salaries, since the awareness of the real value of their benefits would help them make realistic calculations, which will convince them why it is better to stick on to their current job....

The goal illustrates satisfaction levels of the need.... The goal illustrates satisfaction levels of the need.... Realizing the need results into feelings of satisfaction and achievement hence motivation (Farrell, Geoffrey & Linda 27).... At the workplace, economic stability is provided in form of job security and also pension plans....

For example, underpayment and other perceived inequities have been related to lower satisfaction, lower productivity, illegal behavior, lower production quality, and increased turnover.... For example, satisfaction with a salary increase is greatly affected by satisfaction with the process through which the increase was effected.... where employees' satisfaction with promotion opportunities was found to be lower in an organization where there where more promotional opportunities compared to satisfaction of those in an organization with less opportunity....

“Every employee who is in contact with external customers affects customer satisfaction” (Hennig-Thurau and Hansen, 2000, p.... For example, the operant conditioning learning theory that emphasizes on the learning based on the consequences of people's actions is suitable for Joe to apply since there are certain employees that are able to form good relationships with the customers and thus enhance their sales volumes whereas there are other employees that are not able to deal with the self-starting selling intensity and accordingly do not continue the job for more than a month usually....

Organizational behavior is a study devised totally on the works of organizations and for establishing ways to achieve set standards with the introduction of management techniques put forth by the previous research of the theorists such as McGregor, Mary parker Follet and many more. ... ... ... ... ...

As suggested by Turban (12), customer service is an intricate system of services developed with the aim of enhancing the customers' level of satisfaction when engaged in transactions and communication.... In considering what the concept of customer service, customer satisfaction must be incorporated in the assessment.... Customer satisfaction is the impression that a consumer is left within any engagement with a service or produce agent with respect to the degree to which expectations about quality, service, efficiency, and interaction are met. ...

The objectives of organizations include provision of excellence in customer service and achieving customer satisfaction at its best.... Having been made aware of the roles and responsibilities of the community pharmacist at Boots, one can therefore deduce that they play a significant and pivotal role in customer service through provision of customer care and satisfaction.... According to Turban, Lee, King, & Chung (2002), “customer service is a series of activities designed to enhance the level of customer satisfaction - that is, the feeling that a product or service has met the customer expectation” (p....

Hence, it is necessary to create adequate job opportunities in a country so as to effectively employ the maximum potentials of available human resources.... Management and Business Q1.... Future work is a hot topic for debate in modern days as numerous perspectives prevail among experts....

With those things in mind, the management structure must change, the senior team needs updated management style, external processes need to be looked at closer, management policy must change, employee satisfaction must be improved to reclaim retention and accountability must become an everyday word.... Employee satisfaction can be done by moving forward with many of the newer retention methods and it might be a good idea to appoint a retention specialist at this point in time....

However, those who are willing to give their best and utmost, it does promise ample satisfaction and rewards.... The job of Homeland Security is to prevent terrorist attacks on the US soil and to minimize the damage inflicted by such attacks.... The aim of this assignment is to write a letter to one's parents, providing a rationale for choosing the homeland security field as a choice of future profession....

For instance, the customer perspective measurements of performance will identity the level of customer satisfaction, the market share in the market and customer loyalty.... Performance management systems should provide the job description of individual employees and ensure set goals are realistic and attainable with the available resources in the organization.... Taylor's second scientific management principle is geared at matching workers to their jobs depending on the job description, skills and capabilities of each individual inn the organisation....

Such an approach is aimed at attaining four key objectives: satisfaction of the users, organisational efficiency, success in implementing systems and effectiveness in change management.... Successful use of the socio-technical system in the workplace is important in attaining results in human-related areas such as job enrichment, satisfaction and team management in the work place (Stranks 2007, p.... Organisations with a large number of personnel tend to have a stronger degree of rules, job specialisations, decentralisation and a general breakdown of the use of technology....

The use of strategic human resource management helps companies to successfully deal with contemporary as well as future challenges presented by globalization, economic developments, technological changes, workforce diversity, organizational cost pressures and restructuring.... ... ... ... mporary challenges faced by the human resource management (HRM) in organizations is to integrate programs involving human resources with strategic organizational objectives....

Consumers are the ones that say whether these services are to satisfaction and always taken to be right.... If work meets those needs, one is more motivated to work but if it fails to meet these needs, a worker will seek this satisfaction elsewhere.... To maintain these workers, the organization should ensure that these workers meet maximum satisfaction from their jobs.... Patient centered approach lead to improvement in quality, safety and cost effectiveness and improvement in staff and patient satisfaction....

According to Roehling, Roehling and Moen (2001), work/life policies, such as the flexible working hours and informal support, are directly linked to employee satisfaction and loyalty which get translated in the form of a positive psychological contract.... Work Life Balance, as Clutterback (2004) states, is also referred to as corporate bigomy- or being married to the job and the spouse at the same time.... Such that, a disappointment at the job may translate in to a disappointment at the family level, and vice versa....

Equal opportunities will be given to employees and promotions will be based on exceptionally good performance that leads to the production of high quality products, increased customer satisfaction and high profit realization.... Efforts will be made to record the customer satisfaction level achieved by making customized products.... Answer: The working conditions and job descriptions will be fixed and rigid.... The job descriptions will cover clearly defined tasks and responsibilities with no room for flexibility....

The entire factors sums up to job low work satisfaction among women, which contradicts the high work satisfaction among counterpart men.... These differences range from job preferences, stereotypes, gender discrimination, understanding of self worth, self esteem and show of ability to do certain jobs....

This is due to the money involved, work satisfaction and a relative level of independence of the practice.... However, their actual job description includes several medical and non-medically related duties which Strand (1990) explains.... However, their actual job description includes several medical and non-medically related duties which Strand (1990) explains.... Although the government does not offer good packages as compared to the private practitioners, the aspect of job security and access to loaning facilities makes the deal worth catching....

The entailing excitement to partake on this kind of internship can help nurture openness to variegated experiences; inspire motivation; and, certain degree of agreeableness to meet the required performance standards for both self, for the served company and for customer satisfaction.... Every year, thousands of youths and fresh graduates flock to companies in search for opportunities to hone their knowledge and to gain competitive leverage in the market with limited opportunities for millions of job seekers....

Only these individuals know the extent to which the trouble spots affect their personal satisfaction in life (Raz 6). ... sales job and a service sector job require the salesperson to be emotionally connected with the customer to impact on the feelings and close a sale.... They are important in putting pressure on sales people to adhere to job requirements. ... Therefore, the level of success of service sector job/business is directly related to the positive levels of emotions generated by the employees of clients (Raz 6)....

he satisfaction and participation reactions of the trainees: this is a vital method of evaluating the successfulness of training service.... The satisfaction level one should look at would be: ... ask study will begin with a comparison of employees' knowledge and skills to the job descriptions in an effort to establish training needs (Noe, 2010).... An examination of job specifications and descriptions will provide information required to ascertain their performance and the skills that they require to accomplish their duties/tasks....

2), there are three components of employee engagement for the federal government, namely employees' discretionary effort to give goal-directed performance, commitment to the organization, and employees' satisfaction with the organization.... This can be stated without doubt that employees' satisfaction has been and continues to be one of the biggest challenges in front of the management in any organization.... Concluding, employee engagement is generally desirable for all organizations, though employees may or may not have the desirability for engagement depending upon their individualistic preferences, choices, organizational culture, their level of satisfaction, and opportunities of development for them in the organization....

From the paper "Working Effectively in Diverse Workplaces" it is clear that the important of technology self-efficacy is underscored by McDonald and Siegall (465), in a research that found out that TSE had a positive correlation with enhanced work quality, performance, satisfaction, and commitment.... The important of technology self-efficacy (TSE) is underscored by McDonald and Siegall (465), in a research that found out that TSE had a positive correlation with enhanced work quality, performance, satisfaction and commitment....

The results indicate that for those employees experiencing a decline in trust, morale, satisfaction and commitment, newspapers are creating production-line journalism that is seen as void of purpose and function ... The loss of friends weakened survivors network centrality, but the loss of structural equivalents benefited network position and increased satisfaction with promotion opportunities. ... Perceived Control as an Antidote to the Negative Effects of Layoffs on Survivors Organizational Commitment and job Performance....

Employing the best team will produce a positive impact on the HR outcomes, an especially attraction of job applicants, retention, job performance, attendance and satisfaction. ... Conversely, job descriptions are a tool that helps to recruit, determine ranges of salaries, create job goals and objectives for employees, meet legal requirements for purposes of compliance, and conduct performance reviews.... Employers should, therefore, audit their job descriptions every few years as well as compensation studies....

The paper 'Human Resource Management in Faraj Consulting Engineer ' is a motivating variant of coursework on human resources.... Faraj Consulting Engineer is a company found in Al-Madinah Al-Munawarah.... It was established in the year 1991 by Engineer Faraj Alofi.... In the beginning, the company started an office meant for consultation and planning of construction....

These are: first belief (B1) signifies the relationship between effort and performance; the second deals with the relationship between performance and outcomes (B2); and third (B3) with the relationship between outcomes and satisfaction.... B3 is the employee's belief as to the satisfaction of his outcomes, and how favorably the outcomes will be.... Finally, employees should be made to believe that their overall outcomes will be satisfying, no matter what the situation will be through Outcome-satisfaction method (like praising them for a job done)....

The author of the essay makes a detailed analysis of such controversial themes as discrimination in employment, recognition of maternity leave as a temporary disability, egalitarianism, racial equality and poverty alleviation as well as the satisfaction of the wants or desires of an individual through the selling of their skills and expertise.... A worker's salary is of considerable importance in their level of satisfaction with their position in an organization and hence their quality of work output....