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Thus the strategic process of organizational performance is characterized by such dimensions as productivity or efficiency, customer satisfaction, customers' brand loyalty, employee satisfaction, quality management, supply chain management, value chain, VRIO applications and domain control (Alexander, 2006).... In fact it could earn this recognition basically due to innovation benefits, flexibility, employee satisfaction and also the opportunity to pursue ideas in the working environment....
It emphasized on the importance of employee satisfaction in the pursuit of attaining organizational objectives.... The managers should give attention to employees' personal and emotional objectives, satisfaction and a secured workplace environment for better employee efficiency.... However, these theories treated the matter with two alternative aspects, one relating to regulation and control, while the other concerned with employee satisfaction for the same purpose....
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Employee motivation has been established to have a positive impact on employees' satisfaction as well as improving the quality of performance in an organization.... Motivator factors such as responsible work, satisfaction arising from the performance of various tasks and work independence help employees to complete challenging tasks successfully.... 9), further postulates that managers and employers should adopt small but daily actions that raises employee satisfaction in the workplace....
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rafting and implementation of time management proggrammes which could lead to improved worker satisfaction and productivity.
... "How Stress Leads to Injuries on the job" paper argues that the impact of stress in the field of occupational safety engineering is tied to the fact that exposure to stressful working conditions can have a direct influence on a worker's safety or the risk of illness and injury.... However, that there are just a few current studies that document, compare and analyze these occupational stress interventions including their successes and failures How stress leads to injuries on the job....
Some people derive satisfaction from relationships at work rather than rewards while for others, work is a vocation therefore it all depends on personal beliefs and values as well as societal conditioning.... There is a lot of advertising by companies on the media thereby forcing individuals to buy items they do not require for immediate need satisfaction which Du Gay refers as false needs.... Employees form identities as they engage in their job and as they interact with their colleagues and customers giving them a source of commitment, motivation and effective job performance (217)....
he payment of work is mainly monetary, butpeople may be assigned a job and get rewarded by receiving material gifts.... urthermore, the full-time worker should be granted sick and individual excuse from the job.... Part-time workers are found working for few hours a day but they have the specific time to attend job.... oreover, casual workers attend job at regular hours and they do not have to work every day.... n the other hand, Contract workers are employees who make some agreement with business organizations or individuals to do some job for the organization setting particular remunerations....
By doing all this, Google has just one thing in mind, employee satisfaction.... Google's HR people seem to understand and have full faith on the fact that “employee satisfaction is the pre requisite of customers satisfaction”.
... Increased customer awareness, technological advances, globalization, ethical concerns, new competitors, and many other factors made life a tough job for many firms.... Aspects like challenging jobs, work teams, hygiene, work place, job security, performance appraisal, feedback, authority, job significance, task significance, say in decision-making, recognition, self-efficacy, effective leadership, affiliation and others are some of the motivational tools that are worth considering (Mathis & Jackson, pp....
Intrinsic motivations are those activities that give rise to inner satisfaction and are not based on expectations of some extrinsic gains such as monetary compensation.... When they derive inner satisfaction from such recognition of their efforts, they would be motivated to exert extra effort at their job.... Porter's (1961, 1962) studies also confirm that people in low level jobs are first concerned with the satisfaction of the lower needs such as job security (cited in Latham and Ernst, 2006)....
Pay increases are powerful contributors to employee satisfaction and motivation and ensuring that increases reflect market trends is important in retaining worthwhile employees.... The goal of this paper "Designing Compensation Systems and Employee Benefits" is to shed light on the job evaluation process in terms of contemporary employment realities.... job analysis describes the major responsibilities associated with any job title and is the actual reason the specific job exists....
By making the job interesting through job rotation, employees will find challenge and satisfaction with their job that also benefits the management because it makes its employees more well rounded.... The survey that Paul conducted reported that; Most employees view their job at Utilitiscan as career dead end.... The survey that Paul conducted reported that; Most employees view their job at Utilitiscan as career dead end.... In sum, the problem of the employees at Utilitiscan was that they felt that their job is a career dead end without any prospect for advancement and non-challenging where there are no incentives to do a good job....
Most highlighted factors include job stress, work load, de-motivation and low satisfaction.... Literature Review: job stress is a term used to define the stress related to work that is the outcome of the struggle made by an employee in order to yield high efficiency and performance by accomplishing its tasks, assignments and targets within the due time.... It has been noted that job stress is becoming a growing concern for majority of organizations and particularly, for the human resource management (Dewe, Driscroll, & Cooper, 2010)....
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Employees who are looking out for a sense of satisfaction will do a good job only if an employer is fair and wants them succeed.... This study, Adopting Acceptable Personal Traits Assist an Employee to Maintain His or Her job, outlines that the best time for individuals to show their own employers that they have proper personal traits which are valued among employees is during internships.... It is important to be aware of the values and attributes which an employer wants in an individual, especially in the current job market where downsizing is very common....
This paper critically evaluates gender differences in the division of labour with a keen focus on the aspects of marital and family satisfaction and psychological wellbeing of both genders.... This paper critically evaluates gender differences in the division of labour with a keen focus on the aspects of marital and family satisfaction and psychological wellbeing of both genders.... One of the major areas studied is family harmony and satisfaction which is found to be affected most of the time due to uneven work distribution and other aspects of differences in the workplaces and family lives....
The level of employee motivation is related directly with the level of satisfaction employees feel in doing their jobs.... Therefore, increasing employee satisfaction results in increasing employee motivation.... rganizational strategy is mainly concerned with the future aspects of the business, increasing the customer satisfaction, increasing the productivity through a well trained and efficient workforce, and achieving market domination in a competitive market....
Moreover, harnassing worker creativity is also likely to provide the intrinsic rewards that help to achieve a high motivation and satisfaction quotient on the job according to Vroom's theory.... This helps to enhance worker satisfaction on the job.... Therefore, the independence and flexibility in time allocation and calculation is likely to have enhanced employee satisfaction and performance.... Moreover, factoring in worker input into Company decisions further aids in enhancing employee motivation and satisfaction....
Taking all these into account, it appears that it is in buying non-local that consumers' satisfaction can be achieved and that buying local is more a patriotic act and a sacrifice on the part of consumers to help improve local economy.... A good case in point is the Wal-Mart – America's biggest company, biggest retailer, and largest employer (Dēmos 1) – How it has wielded its tremendous market power at the expense of labor that ultimately is hurting the economy and putting at risk consumers' satisfaction....
The benefits of such diversity in work place includes increased employee motivation, improved customer satisfaction, competitive and world class management practices, as well as increased productivity.... In such a case, a culturally diverse work place environment could lead to better employee satisfaction.... Also the employee satisfaction results in a better work environment and increased productivity for the business and also retaining employees becomes relatively easier, as the growing dissatisfaction among the minorities could be curbed by taking necessary preventive measures....
The motivator factors if present will lead to satisfaction and motivation.... These include, whether the remuneration will be job or Person Based; the degree of importance placed on performance and how its linked to remuneration; organisation's position in the labour market (i.... Pay Master or Low Payer) how important will internal and external equity be; degree of importance of hierarchy in pay; how flexible will the remuneration mix be, and what level of significance does seniority and job security holds (Lawler 2000)....
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These factors give them a sense of satisfaction that enables them work towards organizational goals.... According to Human Capital Theory, the two most important forms of human capital employees are likely to acquire are education and job experience.... In an organization, an employee with greater fluid and crystallized is able to understand information related to his or her job and the related duties (Cattell, 1987).... ducation promotes the ability of an individual to perform tasks as it enables them to acquire expertise related to their job, as well as application of knowledge in their job practice....
Relationship marketing, on the other hand, involves campaigns by aimed at customer satisfaction and retention The sales promotion program is developed through a number of steps.... Thirdly, there is sales force compensation which is achieved through salaries, commissions, vacations, pensions and even repays for well job-related expenses....
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Both pay and benefits motivate employees, but there are debates regarding what has a greater impact on employees' satisfaction.... Both pay and benefits motivate employees, but there are debates regarding what has greater impact on employees' satisfaction.... 487) concluded in their study that public service motivated employees are attracted to public sector jobs for a higher level of satisfaction with the nature of their work itself since public sector provides greater opportunities for pro-social behaviors....
It is the job of HR management to recognize that decreased turnover, higher employee morale, and involved employees in the decision-making process are all optimal in providing key leverage in Ford's strategic plan.... It is the job of hr management in to recognize that decreased turnover, higher employee morale, and involved employees in the decision making process are all optimal in providing key leverage in Ford's strategic plan....
The case of the Greek Microsoft sub is going to be examined and more specifically the job of the Antipiracy Manager.... The motivational theories as well as quality systems like benchmarking and knowledge management will be analyzed.
... ... One of the major challenges that we've had in making a significant impact on the piracy rate in our country has been to effectively orchestrate all efforts that various groups do across the whole spectrum of "building the value of genuine": from what Marketing, Product groups, Channel and Customer Segment teams do market education and relationship building supporting the "value of genuine" (value) to what Law Corporate Affairs team (LCA) does in the policy & enfor....
The staff in the department are keenly alive to the importance of customer satisfaction, respond quickly to calls for customer services and on their own volition and initiative were able to bring in new business.... Managing performance: While exploring the links between satisfaction with HRM practices and commitment to the organisation Kinnie et al.... observe that satisfaction with some practices is associated with the commitment of all employees while for other practices commitment varies between the three employee groups, viz....
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The idea of an all-expense paid trip to an exotic location has proved to be an effective strategy towards increasing employee satisfaction and boosting performance levels (Pennington, 1991).... It has been said that good leaders are those who constantly involve themselves in the lives of their employees in order to ensure maximum employee satisfaction and well-being.... ccording to a 2002 research performed by Gallup, it was found that successful businesses owed a large deal of their success to employee satisfaction and employee commitment....
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This basic approach in microeconomics argues that people tend to spend their money and make choices in such a way, which maximizes their satisfaction.... Many unions have repeatedly tried to make the firms and their CEOs to recall the basic concept of employee satisfaction and its relations to job performance.... Nonetheless, it causes layoffs and job cuts, which has made people to criticize it; however, at the same time, many economists have regarded this as temporary and they claim that it will ultimately strengthen the US economy....
Although many people believe that money is a key to being happy, we need to realize that money merely provides temporary satisfaction to people.... Even if people know this, it is hard to resist that It is undeniable that money is necessary, and it brings momentary satisfaction, but sooner or later, the content feelings fade away and it amplifies people's desire to buy something else.... In other words, since we can only have instant satisfaction feelings from money, we will never be able to feel happiness from it, because real happiness isn't just a feeling of satisfaction but it is a feeling of fulfillment that we can accomplish only after overcoming many obstacles on the way to our goals....
Tools such as telecommuting, a compressed work week, job sharing and other practices that come under flexible working patterns are also discussed and it is shown that as a long term investment in human capital, the idea of job enrichment through the One of the most popularly advocated structural technique for increasing an employee's motivational potential is job Enrichment.... While there are several options to enrich the job being done by an employee, a common method is to allow the worker to assume some of the tasks executed by his or her supervisor....
The essence of our lives lies with how effectively we play our part in the community; and the complete satisfaction of making life admirable can be attained through the profession of flight nurse.... As far as I am concerned, the job of flight nurse is exciting and challenging and hence it requires utmost genuineness and loyalty.... The job of flight nurse though stressful, is one of the most gratifying professions as the care and assistance rendered often save individuals from death....
This kind of work gives a satisfaction to the person and at the same time adds a value to the society.... A survey at a university revealed that professor's chose to continue work even after the mandatory age of retirement because they actually gained satisfaction from the work and hence enjoyed their professional involvement.... Along with that perfect working capabilities moves these people to find another job after retirement.... Getting a job helps these people to get rid of their boredom and make an income at the same time....
Psychological satisfaction of the employee to keep them focused and connected to work is the main problem.... It develops proximity between employees and the organization providing them mental satisfaction.... Besides of this, material satisfaction of the employee is also an essential to keep employees motivated to their work.... It states that the employee should be kept motivated towards their work through providing them psychological, financial and material satisfaction....
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Improving customer satisfaction in banks
... The quality of service is an integral part of customer satisfaction.... According to Lewis (209), the level of service provided at branches and the satisfaction derived is highly dependent on the banks' employees.... With this solution, retail banks will be able to improve employee productivity, customer satisfaction and most importantly the revenues.... The paper also highlights certain trends in banking and the various options that banks can use to improve customer satisfaction....
Becoming an entrepreneur is a wonderful opportunity because it allows a person to achieve self-employment, flexible working hours, unlimited income potential, and the satisfaction of knowing that you are helping the national economy by creating jobs.... The paper "The Unemployment Rate in the United States" suggests that the job market has become more competitive than ever.... The job market has become more competitive than ever.... In order to compete in the new job marketplace it is imperative to obtain a formal education at an accredited college or university....
The other advantage is that employees feel empowered, hence yielding satisfaction in their work and eventually, they are motivated to even work harder.... An employee relation consists of the task involved in maintaining employer-employee relationship, which yields satisfaction, motivation, and morale.... A total reward strategy should yield to the commitment, engagement, and satisfaction of employees.... This problem may be due to lack of effective training or the inability to perform his work to the satisfaction of the employer....
Results-driven Customer Services Representative with proven ability to establish rapport with clients.
... ... reeting customers entering the store to describe our products.... ... ... ... Help conduct weekly and monthly sales report and care of merchandise.
... ... rganized weekly sales reports for the sales department to track product success....
The performance and satisfaction of a group is determined by several factors, including group member resources, external conditions, the structure of the group, the tasks and the processes involved in the group (Singh, 2007).... Group tasks, their delegation and effective communication can also affect the performance and satisfaction of the entire group.... he satisfaction of a group can best be measured through surveys that are anonymous and open....
I realized that satisfaction of basic needs has an important role in other overall satisfaction level regarding work.... Where motivators are the intrinsic factors like achievement, recognition etc providing us satisfaction hygiene factors like work conditions, salary and benefits etc can be the cause of our dissatisfaction.... Without having a reasonable contribution and value addition in department's or organization's development and progress, it is not only difficult to convince one's supervisors to provide the opportunities that one may need as a source of satisfaction but also it will be difficult to have self-recognition....
2000, ‘Consequences of satisfaction with pay systems: two fields studies', Journal of Industrial relations, Vol.... It also aims at describing how job analysis can be applied to design the specific jobs.... ppendix 1; Sample job Description for a teacher 13
... enny can use job analysis while designing the new jobs at Twinkle two by dividing the jobs into components “organizational structure, work activities, and informational content” by doing the job analysis Jenny can acquire the following information about the design of the new jobs at Twinkle Two: the actions and methods associated with achieving each task and the employee position who is responsible (Hunt and Morgan, 1994, pp....
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The ability to place the right employees in the precise positions and enable them attain maximum productivity and satisfaction remains the core of motivational practices in organizational settings (Podmoroff, 2005).... From this analysis, it would be evident that employees must have a passion for their work and derive satisfaction from it.... This would in turn lead to higher productivity, customer satisfaction, and profitability.... This consequently makes organizations to recognize that engaged employees add value to productivity, profitability, customer satisfaction, long-term value for stakeholder and retention....
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This has been done through an assessment of the following work-related factors, as follows: corporate pride and commitment; job fulfillment; training and growth; management and supervision; leadership; tangible rewards and benefits; work life balance; teamwork and collaboration; work place and resources; and overall satisfaction.... mpowering employees should result to excellent customer relations, employee satisfaction, and organizational success.... People indirectly influence the success of the organization, which for businesses that rely on profits from the consumer, customer satisfaction is key....
To take employee satisfaction surveys and monitor employee morale.... In the paper 'job Analysis & Design in the Organization' the author reviews and updates the present policies, procedures, and practices for recruitment, placement, transfer, retirement, resignation or other exit circumstances.... job DESCRIPTION FOR THE POSITION OF THE HUMAN RESOURCES
... he position is normally a 9 to 5 job; however being a management position, the working hours can be extended from time to time as necessary in order to perform the requirements of the job....
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It certainly gives her satisfaction to offer hope to someone who was in despair due to their HIV status.... The author of this research paper focuses on the analysis of the healthcare job opportunities and modern career trends in the healthcare field, that recently became interesting for many Americans and people around the world, owing to the global economic crisis and housing crisis.... Healthcare job Opportunities and Career Trends Healthcare job Opportunities and Career Trends Recent years have not been rosy for many Americans and people around the world owing to the global economic crisis, housing crisis, escalating cost of living and the looming Europe debt crisis....
They are responsible persons, who listen well to others and get great satisfaction from guiding and teaching others by communicating directly with them.... A good congruence between a person's personality and his or her environment is expected to be associated with such outcomes such as satisfaction, stability, achievement and personal adjustment (Bath, 2002).... His work will get the person involved in activities that he values, thus the end result is a work environment which brings the person satisfaction, happiness, and professional success....
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The paper "The Customer satisfaction Study" presents that The University of Middlesex wants to know how the participants, about 100 attendees, in the annual forum for market research professionals which it hosts, feel about the forum and whether it serves their needs.... The primary reason for this research is that Lin Ye Daxue wishes to understand exactly what the level of satisfaction is among the attendees at the conference.... he university wants to know the level of satisfaction on the part of the attendees....
very significant proportion of the respondents included in the survey did not answer the questions about their area of expertise, job title and department worked at in Rhythm, and this was probably because of a fear of recognition in a company, which is not a firm with a very large number of employees....
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The paper therefore points out that to motivate the use of the system, both satisfaction of the user and usefulness of the system are important aspects that need to be addressed and attained by the employees (Hsiu-ju & Chia-Hung 2012, pp.... ue to the independence the e-learning system affords the employees, they tend to take responsibility for their learning experience hence what they make out about the e-learning system usefulness and satisfaction of the user increase and motivate their use of the system....
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The outcome of various processes, both internal and external, for the individuals or employees that create passion and diligence among the employees to follow a meticulous course of action is called motivation.... It is also referred as the driving force which induces the employees.... ... ... This phenomenon has connotation in every business, the ‘bottom – line' profit of a business organization is seriously affected by the feelings and general perception of the employees about their jobs (Perry, Mesch and Paarlberg, The human resource managers at the business organizations are in charge for motivating the employees in order to keep them content with their jobs and to achieve maximum output from their skills and abilities....
They would have helped in correlating it with the manager and motivation, retention and satisfaction with the job.... The relationship identified between leadership and staff retention and satisfaction can be used and applied by nurse managers to ensure that their staff remains loyal and happy in job.... urse Turnover and Patient satisfaction in Academic Health Center Hospitals.
... n this article, Glenn Raup has tried to shed light on the impact of nurse manager leaderships style on staff nurse turnover and patient satisfaction....
The success in retaining employees will add to customer satisfaction, will mitigate dissent amidst the staff, will allow for the achievement of a pool of experienced and skilled employees who could act as mentors or could be eventually absorbed in the management, and assure that the knowledge and experience that the employees have gained over time remains embedded within the company's resource base (Frank, 2004, p.... 5 To begin with, Alan can initiate an employee satisfaction survey....
etter income and employment positively influence life satisfaction due to the fact that people realize their potential and enjoy what they do in life.... According to their research, college education influences «job prestige, job autonomy, nonroutine work and earnings» which impact the individual perception of work (Pascarella and Terenzini 535)....