Our website is a unique platform where students can share their papers in a matter of giving an example of the work to be done. If you find papers
matching your topic, you may use them only as an example of work. This is 100% legal. You may not submit downloaded papers as your own, that is cheating. Also you
should remember, that this work was alredy submitted once by a student who originally wrote it.
The paper "McClellands Achievement Motivation Theory" highlights that the team leader can focus on using the incentive technique to boost team productivity.... It can be said that this strategy is based on the hygiene factor of the Hertzberg motivation theory.... .... ... ... The eradication of geographical boundaries as well as easy access to vital consumer and market information, due to the presence of high-speed communication technology in today's date has led to the opening of markets around the world....
11 pages (3000 words)
, Download 2
, Research Paper
Free
It is now evident that compensation packages are directly linked to business structures, workers recruitment and retentions, motivation at work, better performance, effective feedback and job satisfaction.... The first step towards making an effective employee suggestion program for an organization is to evaluate whether the program itself is of importance to the organsation.... lternatively, there are other organizations that have devised strategies aimed at projecting the work environment as a place of recreation besides normal routine job....
That is when they receive sustained positive attention when their satisfaction and motivation is modified, and the patterns of supervision are altered.... The Hawthorne studies established that psychological and social factors play a key role in determining worker's productivity and satisfaction (Sims, 2002).... That is, human beings will act to satisfy deprived needs – need for which satisfaction deficit exists (Maslow, 1954).... After the satisfaction of the needs in the first level in Maslow's, people join organization with need for belongingness....
11 pages (3181 words)
, Download 0
, Literature review
Free
ow job satisfaction- due to the presentation of improper jobs, the satisfaction rate of the employees reduced to a significant extent as compared to others.... ow compensation- due to lower compensation rate, the level of satisfaction of the employees reduces considerably.... Not only this, retention of the best employees within the organization might not only enhance the organizational income but also amplify the satisfaction ratio of the customers thereby increasing its reliability and trust within their minds....
(1976): The nature and causes of job satisfaction.... (1993): Another look at the job satisfaction-life satisfaction relationship; Journal of Applied Psychology, 78
... Such employees will ensure that their clients' needs are met through discussions with them and will therefore contribute towards their satisfaction.... On the other hand, others may prefer seeing the satisfaction on clients' faces.... Organisations where employees are; confused about their enumeration systems or those ones where employees' job description contracts always come in late or those ones where new employees are never recruited on time, may have problems with employee behaviour hence service delivery....
9 pages (2250 words)
, Download 2
, Research Paper
Free
Customer satisfaction can only be achieved if the abilities and attitudes of the McDonald's workforce are characterized by a committed effort toward the attainment of the organizational goals.... job DESCRIPTION
... It has also been established that for most of the under 20 applicants, the job at McDonald's is often their first working experience.... It is also common for organizations to use internal recruitment strategies such as employee referrals of their friends and internal job postings....
Employee development will result in higher job satisfaction, as will an elaborate motivation system; both of these will ensure that employees are motivated for the job despite hard economic times.... Lewin stated that the satisfaction or otherwise of needs of one party is the main contributing factors to conflicts at the workplace.... educing stress: employees work in an unfavorable working environment at the call center as most of them seem demotivated and hate their job....
“Employees who were sexually harassed experience lower levels of job satisfaction, organizational commitment, and job performance, according to a new study.... ?? (Sexual harassment at workplace affects job performance, 2008).
... “Under the quid pro quo form of harassment, a person in authority, usually a supervisor, demands sexual favors of a subordinate as a condition of getting or keeping a job benefit.... exual harassment at workplace affects job performance....
8 pages (2000 words)
, Download 2
, Research Paper
Free
One of the questionnaires sought to get answers from customers of the hotels and the other questionnaire was used to get answers from employees of the same hotels in relation to their job satisfaction.... ustomer satisfaction through Employment Empowerment in Hospitality Industry
... ow Does Employee Motivation Affect Customer satisfaction?
... odern research has concentrated more on how human resource management practices can increase retention of employees and satisfaction....
17 pages (4646 words)
, Download 1
, Literature review
Free
In fact, Schmidt (2010) asserts that there is a direct correlation between job training and employee job satisfaction.... These advantages include improving the quality of work output, increasing productivity, reducing turnover ratios, and improving job satisfaction.... With the knowledge that training and job satisfaction are directly correlated, HRM might potentially save a larger organisation, literally, millions of dollars in recruitment, selection and training activities....
It is highly important to manage the diverse workforce by implementing effective leadership, reward and appraisal.... The paper "Organizational Behaviour in Red Line Hospital" considers ideas conflict, language barrier, and inadequate communication as the critical consequences of workplace diversity....
The employees are also given opportunity to learn and develop hence job satisfaction and motivation leading to high performance.... This enables the employees to acquire knowledge and skills in different fields thus job satisfaction, motivation and commitment.... Watson employees are thus denied skill development thus lack job satisfaction, produce low quality products and increased absenteeism due to lack of motivation.... Team work if taken seriously brings a lot of advantages to the organization; it leads to career and skill advancement hence job enrichment and satisfaction and consequently improved performance....
s observed by the fact, information from different sources on diversity in the United States' firms indicate that aggravation over lack of career growth and cultural conflict with the dominant White-male culture are foremost factors behind less positive outcomes, absenteeism and satisfaction levels for women and non-White men (Cox, 1994).... The need for change and development among the organizational structure is mostly identified when the job performances of employees are not meeting the standards of the organization....
??develop, produce and sell hydrocarbaons from the world's largest non-associated gas field in a safe and environmentally responsible manner for the welfare of the State of Qatar and the satisfaction of our customers while maximizing shareholder value (RasGas, 2001-2013A).
... RasGas also emphasizes efficiency and excellence in customer service, profit maximization for shareholders and satisfaction for a wider class of stakeholders.
... RasGas maintains an employee training and development policy which dictates that 80% of training and development occurs on-the-job, 10% occurs through ‘mentoring' and 10% occurs through ‘classroom training' (RasGas, 2001-2013)....
Reward systems are of two types, one is monetary component of reward management which tends to fulfil the needs of employees such as hygiene factors, security and physiological needs and second factor is recognition and job satisfaction (Kandula, 2006, p.... Some of the employees get motivated by monetary benefits while other seeks for qualities, job satisfaction, and good relationship with colleagues.... But analysing the whole concept of PRP scheme it can be said that the proposition that the disadvantage of performance related pay system outweighs the advantage of PRP schemes is true as it do not tends to satisfy employees who are just not looking for monetary benefits but job satisfaction, mental satisfaction and other related factors....
‘healthy' psychological contract is linked to outcomes such as positive employment relations, employee commitment, motivation and job satisfaction.... Some of these clients would be aggressive or impatient and the management of these clients by the newly appointed volunteers as receptionists can be evaluated by the organization to measure the job potentials of these volunteers.... hese people were not motivated towards my organization because of their service mentality; they were in search of some kind of work experience and that was their primary need which forced them to opt for the job....
In addition, emotion is directly relevant to understanding specific topics central to I/O psychology, such as job satisfaction, worker motivation, and understanding how job characteristics (such as personal control) contribute to important outcomes, such as productivity (Paynee & Cooper 2007).
... In this case, stress management and control of emotions are the most important techniques which help employees to overcome negative feelings and increase customer satisfaction....
The author takes into account the relation between job satisfaction and attitude, some problems that can occur against customer's beliefs.... Discuss the relation between the job satisfaction and attitude
... job satisfaction is dependent on all these aspects, or the attitude objects, which include career progress, supervisor and management, co-workers, working conditions, and pay and benefits.... job satisfaction has a direct impact on employee behavior and organisational outcomes....
Business Psychology – job satisfaction Introduction: Human beings are known to be social animals, as we tend to live in groups.... While efficient business organizations have looked at finding both the right person for a job function and the right job function for an individual, making them satisfied at work or providing job satisfaction is a factor that has increased in importance with the enhanced requirement for business organizations to become more competitive for survival in the modern era....
hus the paper partially focuses on the general trends related to HRM practices and policies in the freight forwarding industry in Hong Kong with a view to developing a competency model for client/customer satisfaction.... RM policies and initiatives have received greater attention in the current period due to highly articulate employee skills training and development strategies at the individual firm level....
onsumer satisfaction: Sales manager should be able to provide goods or services according to the tastes and preferences of the consumer.... Identification of customer tastes and preferences is essential to ensure customer satisfaction.... Sales Managers objective can be easily achieved through customer satisfaction.
... Reward, if properly implemented, will increase employee satisfaction, morale, productivity.... ales manager's job allows self management....
15 pages (4594 words)
, Download 0
, Research Paper
Free
Finally, as a result of workplace commitment, the desired outcomes of engagement should be discernible, namely emotional attachment, team performance, group cohesiveness, better individual performance, higher satisfaction, and intrinsic motivation.... Although volunteers are drawn to the job because of the psychic income, such may not be sufficient to sustain the commitment of these volunteers in the long term, without the necessary and appropriate support and action by the human resources manager....
This is important since it helps in determining the migration levels and the employees' satisfaction with the company.... A good analysis of job description, transfers and promotions should be well secured in a good place in a long term strategy.... A transparent payroll and job group should be maintained by a HR department.... n any organization movement can be vertical; promotion/demotion or horizontal; transfer/job rotation....
They must guide the work force, influence their behaviour and motivate them to contribute maximum towards achieving the organisational goals or corporate objectives.... Huge.... ... ... ital invested is in the textile sector with new scientific practices ‘but technology alone will not bring the desired result if the human resources are not utilized properly” (Dr....
The purpose of this paper is to probe into how training and development can assist new staff adaptions to the organization.... Furthermore, the author provides an analysis of the significance of training in order to bring out awareness that these methods can have an effect on organization development ....
10 pages (2500 words)
, Download 4
, Research Paper
Free
The project would bring forth the various problems that aroused out of the compensation restructuring plans in the company, in terms of productivity, job satisfaction, employees attrition, etc, and the ways in which AA dealt with the problems to restore stability and commitment from the employees.... A substantial amount of job satisfaction of employees depends on the amount of compensation that he receives as well as the benefits he derives from the organizations....
5 pages (1250 words)
, Download 2
, Research Paper
Hospitality Careers 1.... Describe the various types of management careers that can be offered within each industry (lodging and food and beverage).... In this study, two industries, i.... .... the American Hotel and Lodging Industry and the National Restaurant Association (representing the American Food and Beverage Industry) have been taken into consideration....
17 pages (4250 words)
, Download 2
, Research Paper
Free
Customer satisfaction increases as the quality of goods remains up to required standard.... This research paper examines many organizations that are facing major problems due to high employee turnover.... This leads to low employee morale and other major challenges in the working environment.... Many organizations are however facing major problems due to high employee turnover and decreased production.... This leads to low employee morale and other major challenges in the working environment....
For example, an assessment that shows an improvement in employee engagement is likely to forecast improvement in several key indicators including customer satisfaction, innovation and overall participation in operation of a business (Parmenter, 2015).... This term paper "The Key Point Indicators of Professional" identifies key points indicators for vital areas affecting business operations including professional, collaboration, assertive, respectful, empathetic, trustworthy, bully, gossip, show bias and discouragement....
It is also apparent that effective employee ownership initiatives result in employees feeling as if they are the owners of the business, an experience that has been termed as psychological ownership, which is quite crucial for sustaining the employees' attitudes towards various aspects if organizational effectiveness.... They posit that the first way entails intrinsic satisfaction where the sense of ownership presented by such opportunities is sufficient enough to trigger some behavioral and attitudinal change within an individual....
Organizational effectiveness would be evident from increased resourcefulness, customer satisfaction and internal process improvement.... Training and development includes skills which are job-related and also that are not related.... At the task level need analysis is essential to assess the demands of the respective job roles and the manner in which they may be enhanced.... job specification would help identify the skills and attributes essential to accomplish these tasks....
4 pages (1000 words)
, Download 1
, Research Paper
Free
t the same time, Yue, Ooi, and Keong (2011) presented in their research article that organizations can improve the job satisfaction and in turn the performance by implanting the people related total quality management.... Organizations are facing problems in retaining the employees, increasing the job satisfaction, and thus improving the overall performance at the workplace.... According to this study, with the help of total quality management healthcare organization was able to improve the job satisfaction, group climate, organizational commitment, and several other workplace related attitudes of the employees....
Therefore, it was crucial for the contact centre to provide them with a wide range of options to match their requirements, with the major aim being to enhance customer satisfaction.... This would enable professional interaction with the clients and offer customer satisfaction.... Lastly, the evaluation of ROI is used to establish the consequences of the training system on the business productivity, the strategic business plan and the advancement of customer satisfaction level (Taylor & Bain, 1999, p....
igh performance in management refers to success in achieving financial results, having employees who are motivated, achieving optimum customer satisfaction and offering customer service in order to learn the consumer, know there problems and understand their tastes and preferences thus being able to effectively and efficiently serve them well (Glaister et al.... Although it has seen improved employee and customer satisfaction, it has not reached the anticipated financial performance and has not fully aligned itself against competition.
...
Prediction of individual performance, longevity of residency in the company, potential in holding a managerial position, and satisfaction in the position they have will also be detected in using the personnel assessment tool.... They are not much involved in employee satisfaction but are more inclined to perform activities that will satisfy the consumers and stakeholders of their company.... It can also be used to measure the job knowledge of an applicant and what is the edge they have that other applicants do not have....
More levels of employee satisfaction as they witness the change in modes of operation since their health situations and safe lifting methods are catered for by the company administration.... One way to put a stop to workplace injuries is to set up appropriate work measures and train all staff in safe and professional job methods.... Initiating appropriate work safety measures is one of the benefits of this project as it tries to initiate and discover on hand or probable job hazards and coming up with the best way to achieve the work and to decrease or eradicate these hazards....
This paper "Strategic Human Resource Management" presents Total Quality management, as the way of managing people and business processes to ensure complete customer satisfaction at every stage.... The Effects of TQM on Human Resource Management Introduction Total Quality Management, one of its many definitions goes, is a way of managing people and business processes to ensure complete customer satisfaction at every stage, within and outside an organization.... In the past, human resource management went no farther than classifying job positions, recruitment and hiring as well as ensuring proper employee benefits, discipline and seeing to the organization's compliance with employment laws....
Total Quality Management, one of its many definitions goes, is a way of managing people and business processes to ensure complete customer satisfaction at every stage, within and outside an organization.... The Effects of TQM on Human Resource Management Introduction Total Quality Management, one of its many definitions goes, is a way of managing peopleand business processes to ensure complete customer satisfaction at every stage, within and outside an organization....
5 pages (1598 words)
, Download 0
, Research Paper
Free
Employee satisfaction: The causes of employee turnover can be many in type, exemplified by pay and conditions, lack of job satisfaction, lack of commitment, lack of training and career development, work related stress and the plain inevitability of high turnover due to the transient nature of many hospitality workers.... The impact of career motivation and polychronicity on job satisfaction and turnover intention among hotel industry employees (Thesis prepared for the Degree of Master of Science, University of North Texas, United States)....
Title: Course Number: Date Submitted: Introduction The success of an organization significantly depends on the capacity of its management to develop appropriate strategies for the accomplishment of its goals.... ... ... ... This paper explains how the management practices of planning, leading, organizing, staffing, and controlling are implemented in SKA-ARABIA Oil Company....
16 pages (4000 words)
, Download 2
, Research Paper
Free
Management can encourage development of their employs by increasing their skill level through training, creating motivation and job satisfaction, linking employees for problem sharing and support, creating effective communication channels throughout the organization.... Tata motors is an example of a company that has applied these techniques to ensure their culture is consistent with quality innovation, production and customer satisfaction.... It helps in creating customer satisfaction, as it is focused in meeting the customer's needs....
20 pages (5000 words)
, Download 4
, Research Proposal
Although volunteers are drawn to the job because of the psychic income, such may not be sufficient to sustain the commitment of these volunteers in the long term, without the necessary and appropriate support and action by the human resources manager.... Title Management of the non-profit organizations: What are some of the greatest challenges facing human resources managers in the realm of employee engagement?... Abstract The proposed dissertation intends to determine how employee engagement is being undertaken among non-profit organisations, and the challenges faced by human resources managers in NPOs....
Herzberg two factor theory identified motivators as falling in the area of satisfaction while hygiene factors denote the areas of dissatisfaction.... Yet, motivators are required t influence the level of satisfaction.... However, to improve on the area of satisfaction, the CEO can take up the following measures;
... Corporate plans can be customer satisfaction, profits and revenue but functional levels are involved in improving customer experience, saving money and making money....
This is done so that customers get maximum satisfaction for a reasonable price, which in turn benefits the organization through sustained profitability and stability.... Thus, emphasis on customers' needs can help enhance quality and improve organizational performance based on quality factors, such as customer satisfaction or financial performance.... Similarly, the findings of Saizarbitoria (2005) indicated that high quality of products and services can lead to an increase in customer satisfaction, profitability, and market share....
8 pages (2000 words)
, Download 2
, Research Paper
Free
Engaged employees tend to willfully highly recommend their workplace, have higher overall job satisfaction, and favorably rate their pride in their workplace.... It is instrumental on gaining the confidence of employees thereby increasing their satisfaction levels (Hackman & Johnson 2009, p.... mployees who are more engaged are more likely to improve customer satisfaction, productivity and performance of an organization.... The 2010 Work Trends survey by KRI on Employee Engagement Index (EEI) that sought to know whether employees are proud of their work and the organization they work for; whether they are satisfied at the workplace; whether they would recommend others to work in the organization; and whether they rarely think about searching for a new job in different organization showed that leadership communication is central to EEI (Eisenberg, Goodall and Tretheway 2009, p....
Apart from monitoring each individual employee's productivity and characteristics to manage them efficiently, HR managers also need to take into account various aspects such as the legal influences, employees' requirements, their satisfaction, their development as well as similar other factors which tend to impose a direct impact on employees' performances and thus, cause an effect on the overall organizational competencies (Vijayaragavan & Singh, n.... Contextually, the HR planning that I have learnt would help me in recruiting and selecting employees as well as providing precise job description....
Compensation and Benefit Philosophy Employees are the most valuable assets in every organization and, therefore, their satisfaction and well being are very important.... Fair and effective compensation system is an integral component in achieving employee satisfaction to help the company retain them for a longer period.... On analyzing the human resource activities in the organization, it was transpired that the main reason why the employees quit their job is that the compensation and benefit packages paid to them are below average as compared to other organizations....
mployees are the most valuable assets in every organization and, therefore, their satisfaction and well being are very important.... Fair and effective compensation system is an integral component in achieving employee satisfaction to help the company retain them for a longer period.... On analyzing the human resource activities in the organization, it was transpired that the main reason why the employees quit their job is that the compensation and benefit packages paid to them are below average as compared to other organizations....
Several organisations today prefer a decentralised structure because it provides added autonomy to employees, motivates them and provides them job satisfaction.... If an employee gets a job that suits his disposition then he is bound to perform well and this in turn leads to job satisfaction.... Employee Attitudes and job satisfaction.... Employee attitude surveys are of two types – Job Descriptive Index and Minnesota satisfaction Questionnaire....
According to Fisher & Ashkanasy ((2000), “Receptivity to change, job satisfaction, stress, and health were studied as possible consequences of emotional experiences in the work- place.... Emotional intelligence is a cluster of abilities which pilot and manage ones emotions towards job and performance at workplace.... Affective events theory suggested that moods and emotions are measured to be an intervening mechanism by which constant characteristics of the working atmosphere impact job attitudes and performance....