We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Nobody downloaded yet

Conflict resolution - Case Study Example

Comments (0)
In a working environment, the presence of a conflict significantly influences the nature and manner with which services can be delivered or the attitude with which services could be delivered. In most…
Download full paper
Conflict resolution
Read TextPreview

Extract of sample
Conflict resolution

Download file to see previous pages... The second case of the conflict may be difficult to resolve owing to the fact that a change in cultural norm is a gradual affair and would in cooperate systematic agreement and understanding of each other’s situation to resolve the conflict (Hansen, 2008).
In an attempt to analyses and understand the nature of conflict and conflict resolution, this paper will draw from a conflict whereby an old fashioned, old school white woman from the southern states of US and in her late 70’s arrives as a new patient in a facility where a young black CAN-T (Nurse) works. As a result of the socio-cultural way of life in the southern states of America, black members of the society are called “colored." The new patient persistently calls the CAN-T colored despite pleas from the nurse to be referred to by the title or by name. The CAN-T feels offended by the persistence in the naming and perceives this to be racially instigated thus reports the matter to the director of nursing in the facility. Nevertheless, the new patient does not feel offensive and affirms that she has a right and freedom to speak. The situation thus results in a conflict as much as the new patient does not want a change of the nurse, as the CAN-T has been so good in delivering her services.
Descriptively, this nature of a conflict falls under the category of a health worker to patient conflict. This kind of a conflict can in most cases interfere with the quality of services the nurse would offer the patient, thus instead of providing a primary nursing services, the nurse may only manage the conditions and procedures of the patient and not the patient (Nan, 2011).
The conflict under study has more implications for the nurse as the patient feels she is right to call the nurse in the way she deems right. Psychologically, the conflict has a tremendous impact on the nurse in terms of stress, anger and sadness. The ...Download file to see next pagesRead More
Comments (0)
Click to create a comment
Conflict Resolution at General Hospital
Conflict Resolution at General Hospital. The case study is related to the General Hospital that has been at a declining stage because of the increasing costs. The aim of the case study has been to identify the conflict management style as practiced by Mike Hammer and to identify the leadership style that he used in order to deal with the problem.
7 Pages(1750 words)Case Study
Communication in Conflict
Humans experience conflict everyday in their personal lives and in the organizational culture. Communication is the best way to resolve a conflict (Cahn and Abigail) at all levels: personal, cultural, political, organizational or international. Proper communication is necessary to resolve conflicts that may happen among employees when job satisfaction decreases (Masters and Albright).
1 Pages(250 words)Case Study
Northern Ireland Political Conflict
The Good Friday Agreement of April 10, 1998, in Northern Ireland has been considered as a landmark settlement that was achieved after months of intensive negotiations and ended three decades of England's rule. The accord allowed Protestants to share political power with the minority Catholics, and it gave the Republic of Ireland a stronghold in the political and social affairs of Northern Ireland.
6 Pages(1500 words)Case Study
Northern Ireland Conflict
The stagier barriers including unanimous political consensus could be considered as major barrier although associated social and religious orientations would be important factors. This study presents an analysis of the major obstacles to peace in Northern Ireland.
4 Pages(1000 words)Case Study
Conflict resolution
A Catholic bishop is summoned as a mediator when Cuban-American prisoners begin to riot. Neutral third parties are called in to help resolve community housing disputes in the Midwest. Thousands of couples, instead of retaining a divorce lawyer, seek out mediators who help facilitate the process whereby the couples work out the conditions of the divorce on their own.
10 Pages(2500 words)Case Study
Conflict in Macedonia
This government managed to rule Macedonia successful for seven straight years. Their success can be attributed to their socialist attributes. The same thing was not happening in other new republics that had been part of Yugoslavia. (Wood, 2001a, news.bbc.co.uk)
8 Pages(2000 words)Case Study
Communication and Conflict Case Study: A Proposal of Resolution for the Workplace during Negotiations
A case in issue is the current conflict between the flight attendants of the newly merged United Airlines and Continental Airlines belonging to two
7 Pages(1750 words)Case Study
Writing a proposal for case study in conflict management design system
A conflict management system provides a company with expertise, support and guidance when approaching a conflict. The company needs to involve conflict management system consultants in developing an effective conflict management system. The conflict management
2 Pages(500 words)Case Study
Describing resolution of a recent business conflict
Conflicts between management and their employees cause blocking of activities and often contribute to the organization performance failures. It is, therefore, essential to find the appropriate typology of the conflict
3 Pages(750 words)Case Study
Conflict Management
conflicts ranging from discrimination issues to leadership issues, customer-related conflicts to those arising from performance reviews, to name but a few. Having been an employee previously, I was entangled in a form of discrimination conflict whereby a compatriot felt that he
4 Pages(1000 words)Case Study
Let us find you another Case Study on topic Conflict resolution for FREE!
Contact us:
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us