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18 pages (5152 words)
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In view of the increasing conflicts, declining productivity and increasing customer dissatisfaction at Ovine Medical Centre, this study was designed to investigate conflict and its effects at the medical facility.... Establish the effect of cross-cultural communication on the customer satisfaction and retention in the medical facility.... Is declining client satisfaction and retention caused by the conflict between the employees?... Three months ago, the company hired Peaks Performance Consultants in order to investigate the working conditions of the employees at the facility, identify the possible causes of the conflict and make valuable recommendation of reversing the trend in order to improve their performance and job satisfaction....
The global financial crisis and its impact on the hospitality industry.... Inclusivity in the French hotel industry is the key to building sustainable employee-employer relationship in line with trust, accountability and motivation.... Wages and salaries are a major determinant of the employee retention program as depicted in the French hospitality industry.... Despite the fact that the Chinese government welcomes foreign investments, it is not keen to monitor the operations of these hotels in relation to employee standards.
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This would primarily be done to provide job security to employees in order to counter the threats they would face from the prevailing rise in unemployment that might bring down their efficiency and productivity.... The major employer in town has just announced relocation, and we, Fortune Mart (chain of stores), being a company of 100 employees, would naturally find ourselves in a decisive position with regards to the future economic prospect of the community....
process of product development is essential for the modification of current processes to meet the customer satisfaction and to cater new opportunities Crotts, Mason, & Davis, (2009).... Product and service development helps the company to evaluate its current processes and improve them with respect to customers' requirements....
6 pages (1705 words)
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, Literature review
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A study was recently conducted that showed over 60% respondents stating that Facebook has a major impact on the productivity of employees.... he impact on Productivity – a positive aspect
... ick O'Neill (2008) Facebook's impact on the Widget Economy [Internet] Available from [Accessed 19 November 2008]
... Along similar lines, the impact of internet and its relevant applications is discussed in the following section.
... Thus, lacking security features in the internet management and unlimited access to such websites posses a huge threat to the organization and its reputation on the whole....
Four most important paradigms are considered for this paper—which includes cost, quality, accessibility and continuity—and their impact on major healthcare system's stakeholders.... The key problem that this paper would address through the comparison between the US and the Oman health care delivery system is the issue of job satisfaction in medical professionals.... However, as compared to the US, Oman has lesser job satisfaction rate among its medical professionals....
123) propose that the importance and the impact of teams at work is dependent on how much they are not a simple new label attached by senior managers to old ways of working; they are not to be equated with well-intentioned teambuilding events proposed by management consultants and they are not the same as recipes presented in the popular management books making the best sellers list.... its aim is to avoid waste, slack and redundancies.... Toyota management practiced independence to its employees and managers....
A leader who preaches water but stuffs himself up with god wine will not be taken seriously by those under his leadership; in fact, his followers find him disgusting and they abhor even his mere presence, leave alone his leadership and authority.... Most bad leaders are known for lack of detail that will go a long way in helping the employee give the best in minimal time and energy, and they only believe in the employee getting to the desired end without bothering themselves with the means (Brain, 2002).
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s controlling is one of the major functions of managers, Foucault's ideas on power-knowledge relationship has direct impact on modern control functions (Raelin, 2011).... Slef-disciplined behaviour should have direct impact on the quality of service provided.... In addition to trust issues, significant number of employees also claim that corporate surveillance practices have negative impact on the workplace and violate employees' privacy rights (Lee and Kleiner, 2003)....
A second theory on management is Human Relation Theory which was concerned with human factors and its epicenter lied on motivation, group motivation, leadership and relationship between employers and employees (Barney, 1986).
... he neighboring hotel experience higher rate of employee turnover due to their poor working conditions.
... n employee is motivated to perform well if individual goals and priorities are set and are aligned to organizational goals in order to achieve a business performance target....
With the purpose of being covered, the employee must verify that the employer was neglectful (Matkin, 1985).... An employee might have gotten a much larger quantity of compensation for a severe in-jury under the old technique.... With the purpose of being covered, the employee must verify that the employer was neglectful (Matkin, 1985).... A covered employer is legally responsible to pay a covered employee (or survivors) statutory benefits on account of bodily injury or death by accident occurring out of and in the route of employment or by disease contracted due to the nature of the employment, in either case devoid of the regard to fault....
Grocery loyalty: Tesco Clubcard and its impact on loyalty.... As a result, MacDonald handles issues in a faster way than Tesco, and this has an impact on customer loyalty.
... As of year 2014, Apple offered permanent jobs to over 72,000 people, and its profit for same year stood at a whopping $182 billion (Chen and Ann, 2014).... In a recent study, it has been confirmed that employee satisfaction is vitally important in gaining customer loyalty (Meyer-Waarden, 2015)....
2 pages (503 words)
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Being a volunteer meant I now had an opportunity to assist people by providing therapeutic and preventive services no matter how minimal an impact I made.... The satisfaction from seeing the smile on people's faces who had been suffering health-wise before made me go to bed happy and satisfied which was a rare occurrence for me.... The author of the paper "Why I Want to Get the job of a Medical Assistant" tells that he/she wants to focus on urgent care as he/she will be handling people without primary care physicians or those who are too scared to visit emergency rooms but they would still like remedies for their injuries....
1 pages (250 words)
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In other words, such leaders possess the highest commitment, resolve and will to take the corporation to new heights.... Level 5 leaders, therefore, would.... ... ... Even though these leaders possess a great degree of humility, they must not be confused with self-sacrificing leaders.... Such individuals, in fact, are intrinsically driven to produce results for inserts his/her Level 5 leader A Level 5 leader goes beyond the realm of individual ego and individual ambition for the larger benefit of the corporation....
11 pages (3634 words)
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(2004) “Bullying in the workplace: its impact and management.... This will also be essential in understanding the origin of the problem and come up with new ways of dealing with the problem and its root just to save the employees from continued distress (Salin 2003: 1220).
... Bullying is a repeated act or acts against an employee or a recipient that creates an on-going pattern of behaviour.... When the pattern persists for a long time, the effects could be detrimental to the employee....
Even though, migration has always remained one of the critical factors to influence the formulation of UK employment and labor statistics, its impact has grown drastically over the course of the past ten years.... billion passengers on an annual basis and provides employee to over 120,000 workers, the UK bus division of the organization amasses a fleet of 7,400 buses and caters to 2.... he cultural issues at the company can be addressed from the perspective of linguistic differences, racism and the cultural implications of employee training....
5 pages (1250 words)
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, Research Paper
The moment a customer interacts with an employee representing the service organization, he gets a taste of the organizational culture and sets a service expectation standard.... Lack of employee training programs: the employees are not trained to be customer oriented which reflects in their service levels.... its headquarters are situated in Chicago,.... its major competitors in the home country are Delta airlines and American airlines....
The topic in this case is a metaphor that needs to be analyzed to get to understand its meaning and make people understand that they have to work and should not see work as a burden but as a means to their living.... The author of the paper "job as a Muddy Path to Green Meadows" argues in a well-organized manner that a job means many things to each individual; for some, it is a means to an end while for others it is a journey to success, enjoyment, and passion....
employee Development 6
... Grievances Handling and employee Relations 14
... This platform can even be helpful with the aspect of employee development since employees will learn from each other and try to remove their flaws.... employee Development
... employee development has many advantages;
... The process of employee's development begins from his first day in the organization when the new recruit goes through an eight-hour long orientation session regarding the vision of Marriott as well as his individual role....
This was ample proof that the minimum wage rate was still incapable of creating an impact on the economy.... Not only are ideas like overtime and unsocial work hours omitted from the rates paid but it also allows the employee's total earnings to fall while their basic pay increases.... This was proven in research carried out by the Low Pay Commission who discovered that a rise in wage rates in 2003 and 2006 were reduced in their impact because of the adjustments made by industries to lower their effect: changing pay structures and non-wage costs (2009)....
n the year of 1910, Korean workers were attacked by American counterparts and were told to leave or they would be killed.... major disadvantage of affirmative action in the workplace is the affect it has on the organisation and its employees.... Sometimes they forget to put the cap on the toothpaste or they might leave the toilet seat up.... They are unaware that Title VII includes anti-retaliation provisions that make it illegal to treat an employee adversely because the employee pursued his or her rights under Title VII (Bennett-Alexander & Hartman, p....
Hence, Virgin Group pays higher importance to customer satisfaction and innovation oriented lessons while training its employees, relative to the Tata Group.... In turn, behaviour of the workers in a firm indicates their level of job satisfaction.... Tata Group realizes that working proficiency of employees greatly depend on their job satisfaction level.... These trainings help to enhance existing skills and knowledge base of the workers in fields of performance management, employee relations, interest and capabilities and community development....
For example, an employee attending an interview may be asked discriminatory questions, or an employer wrongfully terminated or did not promote an employee based on their sexual affiliations, an employer failing to hire an employee, or an employer pays unequal remunerations based on gender.... The commission recommended affirmative action in their report which considers employee's race and gender.... Other ways in which gender discrimination may reveal itself is through an employee claims that a manager or another individual in power makes statements or jokes that are insulting, demeaning, or offensive to women (McLean, Sheila, and Noreen, p68)....
t is a solution to problems related to a manager's inflated rating of an employee which results when a manager feels that a lower rating would be unkind or de-motivational.... Siebel's forced ranking system like any other has its pros and cons.
... rganiz Organizations implementing forced-ranking may be attractive to high-quality job applicants who would see such a system as one where their contributions would be recognized and rewarded and would therefore be eager to work for the organization, thereby improving the overall quality of the applicant pool....
14 pages (3789 words)
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The study also suggests that finding the best match between compensation and employee type would allow for better job satisfaction and therefore better retention of employees.... The paper "Compensation Strategy in HR" presented varying viewpoints on compensation strategy - varying from executive compensation, high tech firms, professional football players, salespeople, and states that compensation strategies may lead to job satisfaction but may also lead to employee alienation....
On the whole the significance of this method is high in the overall process of learning and development and can have a profound impact on the overall performance of the individuals in the live processes.... earning and development strategies if well prepared and executed can have a major impact on the business and can also assist in bettered overall success of the company.... Learning and development strategies are developed to provide continuous improvements to the company and its people....
The second area necessary for improvement is to equip knowledge on the organisation and its context including the structure, culture, operations, goals, targets, financial structure, policies, procedures, and team building to achieve business goals.... Moreover, HR must foster intellectual, social, and emotional attachment to create employer brand and job satisfaction (CIPD, 2009b).... They should act as coaches or mentor to enhance employee's performance, and design programs for knowledge management and evaluating learning outcomes (Armstrong, 2009)....
13 pages (3000 words)
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However, it has been identified that these specific policies have both positive and negative impact on the business environment and society.... However, it has been identified that these specific policies have both positive and negative impact on the business environment and society.... This has provided protection to the society and its people who are engaged in federal work.... According to this act, each and every mentally or physically affected employee in a workplace can get significant compensation or service benefits (Ullmann, 2003)....
Analyzing the Effectiveness of Reward Management System on employee Performance through the Mediating Role of Employee Motivation Case Study: Isfahan Regional Electric Company.... The rewards should give both the company and its employees' maximum gain.... n conclusion, this paper has discussed the Toyota Motor Corporation and its reward management systems.... The rewards should give both the company and its employees' maximum gain....
It was particularly because of the rising demand for skilled labour force in the IT department in the Chinese labour market, which created a negative impact on the retention of trained employees in Gearbox.... With a similar intention, Gearbox had implemented the ERP system for strengthening its business position to overcome the challenges raised due to its ever-increasing market demand in Asia.... Additionally, as a relatively young company in China, Gearbox also had to suffer weak employee loyalty, which added to its challenges in retaining trained employees (Reimers, 2004)....
Though, by the finale of that decade, owing chiefly to remarkable progress in its corpse of experimental information, entrepreneurship might assert to be a rightful ground of educational inquisition in every compliment apart from one: it requires a considerable hypothetical basis.... It is a creation of the newness, a satisfaction or a change in consumer demand that brings the term entrepreneur into focus.
... The jobs increased not only in number but also in diversity - supermarkets have created the job of trolley collector; technology support desks are a by-product of computer technology; medical innovations have resulted in increased layers of new job classifications and descriptions....
The companies have demonstrated increase in their corporate social responsibility by adopting self-booking travel systems, by being directly involved in the selection process and selecting travel options according to its impact on the environment.... Companies exhibit a growing sense of environmental awareness into traveling smarter, more productively and with less impact on the environment.... The "Global Warming and its Effect on Business" paper focuses on emission-reduction legislation and backlash from environmentally concerned consumers....
Health care was still sporadic and the quality of service varied extremely from location to location, but its popularity was growing as was society's reliance on it.... Since its inception, the NHS has been continually changing and adapting to meet ever-increasing challenges in the changing world (NICE, 2005)....
6 pages (1614 words)
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Diversity can affect a workplace in positive as well as in negative ways; positive effects include flexibility and innovation and decreased job satisfaction can be categorized as negative effect.... For example, if one of the employees in workplace lacks a particular set of skill, then it can be compensated by hiring an employee who possesses that missing skill.... Human resource managers have to think twice before recruiting any employee of varying culture and geographical location....
Providing job security, work and life balance, social benefits and packages, job and positional promotions, and keeping clear employees expectation despite the slow economic growth would increase employees' morale, job satisfaction, secure their future, eliminate fear of job misplacement, and create more opportunities to learn, develop, and maximally utilize their talents (Scott, McMullen and Royal , 2012).... Most companies reduce their talent management budget and employee rewards among other approaches, which may negatively affect their efforts to recruit and retain employees (Chartered Institute of Personnel and Development, 2009)....
The systems of CRM can also provide customer-facing employee detailed data, buying preferences, and purchase history.... It is also regarded as a marketing mechanism, an insight and research platform as well as act as a secret weapon for the businesses.... Small firms always try to....
tep-5: Verifying job description and job satisfaction
... These needs are aroused in the employee of an organization to increase the output, provide quality, increase efficiency, maintain industrial peace etc.... (1994) 'The business case for women's equality: is the carrot better than the stick'' employee Relations 16(8).
... This case study "Managing People at Coca-Cola" will analyze Coca-Cola for the manner in which it manages its workforce....
Managing the process and its interrelations as a system is the next step, and it is done to achieve the organization's quality objective (International Organization for Standardization, 2015).... The approach is strict and majorly helps in restructuring all sections of a business and helps in providing real-time solutions by at times using technology to advance customer satisfaction and minimize risks.... Such methods leave no chance for errors because of strict logics on control and advancing quality customer satisfaction cultureWhen putting together Six Sigma and Total quality management practices a company like U....
(1999), Customer satisfaction and its measurement in hospitality enterprises,
... Culture has a significant impact on perception, problem-solving and cognition and often leads to differences in satisfaction levels on the same product between global customers.... As of March 2006, the company and its subsidiaries had operating loss carry forwards of ¥373,151 million which it can offset against future taxable income (AR, 2006).... It has applications at the airports in tracking luggage and is used by retail giants like Wal-Mart to track the goods from the moment they leave the stores....
elationship between organizational leadership and OCB can further be expressed through job satisfaction and the ability of employees to adapt to leadership policies.... While evaluating the relationship between the OCB and leadership in an organization, it is crucial to avoid confounding by looking at all the other factors, other than leadership, that influence OCB and their impact on it as well.... When the employees respect the leadership and its policies, the level of commitment towards the organization increases and, as a result, the level of OCB is affected towards the positive side of the scale....
Relationship between organizational leadership and OCB can further be expressed through job satisfaction and the ability of employees to adapt to leadership policies.... While evaluating the relationship between the OCB and leadership in an organization, it is crucial to avoid confounding by looking at all the other factors, other than leadership, that influence OCB and their impact on it as well.... When the employees respect the leadership and its policies, the level of commitment towards the organization increases and, as a result, the level of OCB is affected towards the positive side of the scale....
oney and its Utilization
... Research has shown that for an organization to remain profitable in the long term, it is crucial that it takes care of the employee welfare by spending on decent wages and employee comfort.... When an organization pays its workers well it enjoys optimal profits due employee loyalty and high labour turnover (Morris and Morris, 2004).
... The way an employee or employer behaves in business determines their contribution to the organization....
His professor just asked him to leave the class.... When I cough and sneeze, sometimes my other classmates and my professors give me a sign to leave.... My professor just asked me to leave the class.... The noise of allergies disturbed other classmates, but the reason my professor asked me to leave was because my professor and my classmates were worried about the infection of allergies, because the symptoms of allergies, coughing, seems the same as a cold....
By doing so, the employees might get highly motivated towards the organization and its assigned tasks.... It acts as a stimulus that improves the inner satisfaction and devotion of the employees towards their functions that amplified their level of performance and productivity.... Implementation of such type of policies helps an employee to reduce his or her dissatisfaction or mental frustration thereby motivating him towards the assigned tasks....
It includes determination on when heavy vehicles enter the project site and also the impact on the public roads (Goetsch, 2013).... The committee is made of employee and management representatives (Shapira and Lyachin, 2009).... The employee safety inspections would enable preventing complications, which may arise; therefore, it is a preventative strategy.
... he employee participation and suggestion system are aimed at fulfilling the requirement of an employee in improving their respective workplaces (Podgórski, 2010)....
n order to understand the functions of management and leadership and their impact on issues of organisational effectiveness with regards to employee performance, it is imperative to begin by explaining the meaning of the two terms as they are often confused though they are interrelated.... The report recommended that there is a need for employee involvement in decision making to create a sense of belonging.... The report recommended that there is need for employee involvement in decision making to create a sense of belonging....
Strategic thinking will be defined and the addition of CSR to strategic thinking and its effects on business and community will be explored.... Strategic thinking will be defined and the addition of CSR to strategic thinking and its affects on business and community will be explored.... What next Most would try to recoup costs and leave the community with 3000 unemployed people.... As businesses grew larger the personal touches that the 'boss' added to the employee's benefits went away....
6 pages (1629 words)
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arious kinds of government regulations have had a negative impact on the operations of most restaurants in the U.... According to Dan Roehl, the NRA's Public Affairs Specialist, this issue will have a great impact on a big segment of the restaurant industry.... This literature review "The Negative impact of Government Regulations on Restaurants" discusses the negative impact that has been created as a result of the smoking ban regulations on restaurant businesses....
ext we need to look at liabilities which also impact the profit margin of the business.... By analyzing the Burger King franchise in Maine to establish key organizational objectives, it will be possible to determine the possibility of improving its annual income and overall performance by introducing management by objectives or MBO system into the business.... Food cost including packaging, is the stock that has to be bought and maintained to ensure the ability of the business to deliver a product to its customers continuously....