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For airlines, it is necessary to have a strong team of professional enthusiastic individuals to make the business a success. Like every business in the service sector, airlines too require their workforce to be internally satisfied so that this behavior of theirs is reflected in their behavior with the customers.
If one looks up ‘HR challenges faced by United Airlines’ online, every search engine gives an array of links that discuss the failing, almost embarrassing, situation of the airlines. Since its merger, it has faced a number of problems that range from operational inefficiency to lack of HR training. In the world of today, where options at hand are plenty and the organizations need to stand out through effective strategies and customer orientation, this is not a good business scenario.
For every service business, the customer touch point is an essential deal maker or breaker. The moment a customer interacts with an employee representing the service organization, he gets a taste of the organizational culture and sets a service expectation standard. Customer satisfaction is the ultimate goal of such organizations. The major HR problems faced by United Airlines are as follows:
-Lack of a strong organizational culture after the merger: After United Airlines made the acquisition of Continental Airlines, there was a lack of effort on the management’s side to unify the workforce so that there is a uniform sense of dedication towards the ‘United’ brand (Busmanagement.com). Even though efforts were made to gather the best talents from both the sides of the merger, the company still faces issues with bringing all its employees to term with their merger.
-Lack of employee training programs: the employees are not trained to be customer oriented which reflects in their service levels. Their focus is on getting their work done and not making sure that the customers are made to feel genuinely valued and cared for. This is
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The paper in this connection endeavors to highlight on such organizational development models that would help address the issues emerging from incorporating diverse individuals or groups in the concern. It would present a thesis on the literatures pertaining to the same and reflect on some practical situations pertaining to business organizations.
According to the report the progression seeks to meet goals like congruence, accuracy, and many more. There are general steps that apply to all techniques research. The findings’ implications appear via techniques like graphs. Another crucial step is the report writing. The steps follow each other in an explicit sequence.
The agency reports to the government of Canada via the International cooperation ministry. It is mandated to help in giving support to developing countries in sustainable development for the reduction of poverty and contribution to a world that is more prosperous, equitable, and secure.
The reports we have received shows coherence that the gang realized that their tattooed body makes their recognition simple by the law enforcement authorities and has since dropped the “trademark” identity formerly associated only with the group (Logan, 2009).
Several aspects of organization have been assessed and analyzed, putting more focus on the environmental matters. First, an introduction will be made to show the background and history of UNEP and the achievements so far. Since it is an organization like any other, UNEP has a structure of its own, and some of the managerial and administrative factors have been highlighted to show how effective they are.
The global size of the hotel industry is very difficult to imagine. The global hotel industry ranges from small family owned private business to leading international group with more than 6, 00,000 rooms. It is evidenced from the global map that the industry covers the globe from the US to several small islands.
The diversity in terms of gender, race, ethnicity and sexual orientation is being maintained by almost all the Fortune 500 organizations as well as those which follow the same path as the former. As a result of this diversity, most of the organizations benefit as it helps them to make a holistic approach to the business problems and enables them provide with solutions that look after the needs of the people from different walks of life (Hook, 1940).
After successful analysis of the challenges that blockbuster-driven business model faces. Assessment of how effective is GlaxoSmithKline’s strategies for meeting these challenges. The pharmaceutical industry is a key global industry with numerous multinationals operating all over the world.
The company considers innovating on its services and technology to the highest excellence, competence and effectiveness (Investor Relations, n.d.). The vision is simply presented without any pretension. It is
Inevitably, the main perspective of every organization is to increase the shareholder’s equity (Aqib & Javaid, 2010). In a broad nutshell, there are different kinds of organizations, which predominantly
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