Managing, Evaluating and Developing Human Resources - Essay Example

Download file to see previous pages It has ensured that employees, no matter their level of experience, gain the necessary skills and get better opportunities for training. For improved employee performance, all employees should be computer literate and proper courses should be designed to enable them encounter technology as it evolves.
Training and development is a strategy aimed at developing and improving the skills of an employee. According to Pride, Hughes and Kapoor, “employee training is the process of teaching operations and technical employees how to do their present jobs more effectively and efficiently” (2011, p. 264). Companies which want to stand still in competition opt to provide constant training to their employees on any technical occurrence. Employee training has been eased with the introduction of internet based training, because it saves cost and time. Williams says that “during the late 1990s, the learning support organisation at Telcordia technologies... began to actively pursue online delivery of performance support materials for the software applications that they supported” (2004, p. 8). This shows that technological training has been a long time training strategy, but has been growing steadily and also evolving with the changes in technology.
When analysing what to offer in training, employers have to consider what is needed for the training. What appears to be most essential in training is motivation. Training also varies depending on what the management considers most crucial. Some employees have to be trained on technological skills, but since training may be expensive, its advisable that the company classify what is most essential.
Training is important for employees so that they can be equipped with skills, attitude and knowledge required to do their job well. They are taught on how to interact with the customers and managers use this opportunity to motivate them.
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