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Change Management Strategies for coping with Customer Contact Centre dynamics in CLP.... Abstract This research aims to develop change management strategies for coping with customer contact centre at CLP, Hong Kong.... The research uses literature review to establish how job satisfaction impacts on performance, productivity and retention and hence places the problem at CLP as that of low job satisfaction resulting from the restructuring of the organization....
This academic proposal is being carried out to lead to the preparation of a thesis on how new media can impact customer relationship management system.... This is the general aim of the research but in order to achieve the aim, specific research objectives have been set.... ... ... ... This research aims to suggest new and innovative ways of maximizing the changing face of the media; expose business owners, employers and managers to the basic needs and expectations of the customer in the running of businesses; enhance communication in the organization; maximize the influence of new media on customer relationship management system....
24 pages (6000 words)
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, Literature review
Cloud computing has emerged as a prominent computing paradigm, that promises to provide a cost and worry free solutions to consumer problems so that they can consume the services provided by the cloud without worrying about the maintenance and updating of the services they are consuming.... ... ...
The writer of this thesis "Policing and Terrorism: Muslims in the United Kingdom" explores the issues related to terrorism in the UK.... In the modern socio-political and socio-cultural existence, counter-terrorism policies implemented by states are impacting the lives of common people.... ... ... ...
26 pages (6500 words)
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, Research Paper
The current research paper "Is the Success Rate higher of In Vitro Fertilisation When Accompanied With Acupuncture" outlines that various academic-related studies concerning the success rate of in vitro fertilisation with acupuncture were investigated through academic journals and texts.... ... ... ...
45 pages (9744 words)
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, Research Paper
"Promoting Energy Efficiency Buildings: To Build or To Retrofit" paper investigates whether it would be more economically beneficial to encourage more professional house developers to preserve the existing homes through renovation or simply encourage them to start building new homes.... .... ... ...
The paper "Vocational Education Training in Australia" is a narrative of the revolutions that took place from 1995 to 2005 to enable Australia to have remarkable success with the VET program.... For the past years, there has been a transformation in all aspects of life; education is one of them.... ...
This essay "Strategic Planning Practice on a Micro Activities Level" seeks to delineate the outcomes at the micro-functional level of the modern business organization as an inevitable result of the process.... The essay analyses initiatives such as design, planning, and implementation strategies....
"Madonna and Postmodernism with Exploitation of Sexuality to Meet a Bottom Line" paper states that Madonna's history is one of continual recreation and reproduction of her image.... But that image has always been a mere surface glean on top of a deep-seated money-making machine.... ... ... ... Some term Madonna as a postmodernist icon in the way she has been able to consistently reinvent herself to meet the changing modes of music styles over the years....
The paper "Condition of Informal Caregiving in Contemporary Times" states that mental health social workers and allied professionals cannot afford, ethically, politically, or economically to design and deliver services for service users without the proactive involvement of informal carers.... ... ...
The paper "Language and Cultural Barriers in Project Management Effectiveness in UAE" focuses on the critical analysis of the influence of cultural and language barriers on project management effectiveness among Southeast Asian migrant workers in the UAE.... ... ... ... 126 migrant workers were purposively sampled for the study....
This project "Contextualised Analysis of Associated British Foods PLC" presents the financial evaluation of the company and for this particular purpose, the most effective tool of ratio analysis has been utilized.... For the purpose of the operational capability of the company, its corporate strategy....
This paper ''Employee Satisfaction and Motivation in London Retail Stores'' tells us that it has been widely spread on news reports that Apple's sales in London have significantly gone down due to its poor customer service.... A research survey study was conducted for this purpose.... ... ... ... Based on research findings, among the few motivational factors that work work for Apple's employees include the need to satisfy their physiological needs, and practice fair treatment to all employees....
This paper "Eliminating Job Stress" will study job stress in organizations and how it impacts employee performance.... It will take on a qualitative approach to research by conducting interviews/ focus group discussions with employees with varying positions in a selected company.... ... ... ... The author of the paper argues in a well-organized manner that the growing complexity of living in contemporary times is brought about by several factors related to progress....
24 pages (6000 words)
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, Research Paper
The paper 'Behavioral and Cognitive Effects of Advertisement on Children' seeks to evaluate advertisement as one of communication that emanates from the producer targeted at the consumer.... The aim is to prevail over the consumer so that he can consume or purchase the specific product.... ... ... ...
The researcher of this following paper aims at identifying the perception of Ducati customers through questionnaires in order to understand their views and opinions highlighting their loyalty and trust factor for the motorcycle brand.... ... ... ... The assignment presents a thorough analysis of Ducati customer perception and brand loyalty....
40 pages (10000 words)
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, Research Paper
From the paper "Importance of Reflective Journal" it is clear that such journal is used for holistic training as experiences, emotions, mind and body are joined in one and the learner can understand the connections whether the training is for Christians and other religious people.... ... ... ... From a social standpoint, Intel would be analyzed based on the impacts of population, social values, traditions, social behaviours and business practices (Jain, Trehan and Trehan, 2009, p....
This paper ''Gender-Specific Disease Campaigns'' tells us that approaches to promote awareness of health issues, which burden society differ in intensity and magnitude.... The purpose of this study is to examine the parameters of gender-based disease campaign structure to compare the magnitude of the components....
The financial dimension of value perception refers to the cost implications of a luxury product to the consumers.... Some consumers attribute value to cost.... Consequently, a cheap product means less value to this category of consumers (Chevalier & Gutsatz 2012).... .... ... ... The luxury industry is expected to adapt to the economic realities that have been triggered by the global recession....
This article "Power Distance and Workplace Conflict" discusses the concept of power distance and conflict in cultures in Japan and France.... Hofstede's four dimensions of national cultural interaction are meticulously addressed, along with a review of the Japanese and French cultures.... ... ... ...
This essay "Healthcare Employees Perception of Crisis Preparedness" tackled the importance of maintaining an open communication line with the rest of the healthcare employees, making employees feel that they play an important role in responding to emerging crises.... ... ... ... Healthcare employees who managed to develop a positive attitude with regards to emergency crisis preparation are more willing to work towards the success of the said plan....
A decision is defined as "a moment in an ongoing process of evaluating alternatives for meeting an objective, at which expectations about a particular course of action impel the decision maker to select the course of action most likely to result in attaining the objective" (Harrison, 2001, p.... ...
The author of the paper analyzes the trust law case where Peter's next of kin is contesting his will leaving his residuary estate to the University of Huddersfield, where the officers of the University are to use the money for the benefit of the ex-students.... ... ... ... In Peter's case, it may be noted that although a class of beneficiaries has been identified, it is distinctly stated that the trustees have absolute powers to exercise their discretion in allotting the proceeds of the trust....
7 pages (1750 words)
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, Research Paper
Free
This essay talks that free trade is an important aspect of business and international business in particular.... Over the years, studies have shown that free trade can have serious positive or negative impacts on different aspects depending on how it is treated.... .... ... ... The purpose of the discussion is to investigate the impact of free trade on international development....
The company that is the subject of this research is the Southwest Airline Company based in the U.... .... is the largest domestic air carrier not only in the U.... .... but also in international markets like the Bahamas, Jamaica, Mexico just to mention a few.... ... ... ... The envied success of the company is attributed to several factors, none playing a major role like the strategic management of the organization....
In fact, the usage of fossil fuels has increased over fivefold.... In the year 1950, 1.... billion tons of oil were used up, increasing to around 8 billion tons in the year 1999.... Such figures clearly.... ... ... Most of this energy is used in the transport sector.... It has been said that increasing dependency on fossil fuels has negative effects on urban areas in particular, especially with regards to the These areas, should they continue to depend on fossil fuels, they risk the occurrence of being dysfunctional in the future....
This paper "Influences of the 2008 Beijing Olympic Games on the China Athletic Sports System" focuses on the fact that early in July of 2001 proved pivotal for China in its pursuit to host the 2008 summery Olympic Games.... For the summer Olympics, a lot of countries that competed with China.... ....
The report discusses the methods and techniques to improve the target company's production through application of lean manufacturing approach.... The contents of this project mainly came from a Thai company, Thai Hua Rubber PCL that produces rubber of different types.... ... ... ... According to the research findings, it can, therefore, be said that when the flowchart has been built, then modeling and simulation with Arena can be conducted to predict future....
This assignment tries to determine various factors that are responsible for deterring or motivating the students from becoming an entrepreneur.... The paper also talks about the research methodology including both the qualitative and quantitative aspects.... ... ... ... Entrepreneurship is the function or responsibilities an entrepreneur exhibits....
With computers and robots trying to achieve human-level intelligence, human kind have often paused to consider whether machines have actually gained the capability to think.... ... ... ... ‘Can machines think?... is a question posed by the famous British mathematician and computer scientist Alan Hume Turing who proposed the Turing Test to gauge the thinking capability of machines or computers....
42 pages (10500 words)
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, Research Paper
According to the company's mission statement, “Our customers, clients, suppliers, partners, employees, and stakeholders say, without hesitation, that Information Technology is a critical and.... ... ... We hold ourselves to this high standard with pride.... ?? Further, the company states that: “Though our work is with people, our tool is with the computer....
The research ''The Effective Methods for Improving Motivation at the National Library and IS Authority'' identifies a specific governmental organization, the National Library, and Information System Authority, which has a reputation for workers who lack motivation and inefficiency.... .... ... ... The "Personal" cluster actually refers to being given work in accordance to one's qualifications and skills and being able to work in a department of one's choice....
In the paper 'Personal Leadership Development Plan' the author provides the plan, which is done to cause deep reflection, writing, and re-evaluation.... There are very few times in the busy lives when people take the opportunity to stop what we are doing to truly reflect.... ... ... ... The author explains that he is a High D (Dominance) and then a C (Conscientiousness)....
Berkeley intends to capture on the elegance and abmiance most closely associated with Chelsea, New York.... As part of our ongoing commitment to quality food and service, Mr.... Berkeley has established the following objectives:
... ... ur mission: To.... ... ... Berkeley Thai Restaurant as the premier eatery in our local area while maintaining our uncompromising principles during our intial growth period....
The paper "Study of the Effectiveness of Psychological Intervention" explores the psychological effects associated with these health problems with utmost concerns being, the application of two different Psychological interventionism in dealing with mental health, or physical health problems.... ...
17 pages (4572 words)
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, Research Paper
Free
This research paper "Global Luxury Brands: Chanel in China" will try to identify Chanel's development of global strategic alliances, inter-company collaboration, and positioning for greater global competitiveness.... Brand Chanel maintains a consistent image that is commonly understood across markets....
It causes all kinds of damage – material, physical and emotional.... It destroys both life and property.... During incidents of fire, people show different kinds of behaviour.... Some acts are carried out according to instinct while other acts are done due to the.... ... ... Varied attitudes are apparent when it is time to flee from the conflagration....
42 pages (10500 words)
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, Research Paper
This empirical research "How Effective is Advertising in Social Networking" analyzes the content and design of online advertisements placed by industrial firms in the United Kingdom.... The paper thus evaluates the capabilities and impacts of such form of advertisement.... ... ... ... Because of its "core advantage in the capacity of fast, integrated, and interactive exchange of information" (Avlonitis and Karayanni 2000) and its versatility to reach customers in the global market at relatively low cost, Internet advertising has rapidly become a new popular communication medium in the market....
This essay describes extent macroeconomic policies have remained successful or unsuccessful over the last three years in the light of economic objectives to cover unemployment, inflation and balance of economic growth.... Policy strategy focused on acquiring a designated low rate of inflation.... ...
7 pages (1750 words)
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, Research Paper
Free
African American women have played a part in the military since the American Revolution, not only as nurses and administrators, but as frontline troops, whether officially in recent years or incognito in the past.... ... ... ... It was likely that a number of African American women fought on both sides during the American Revolution....
This study "Multiple Regression Analysis: Empirical Project" is meant to determine the impact of increasing consumption expenditures, investments, disposable income and exports on the GDP growth.... To make this a reality, economic data (secondary) is use and aim to estimate the economic model.... ...
This essay describes intervene in conflicts around the world because it is right to do something that should be a universal law.... Furthermore, as the 'Genocide in Rwanda' article stressed, these nations could have done something more to discourage or reduce the deaths of the Tutsis in Rwanda.... ...
The study "Practical Report on Life Cell Cycle of Fission Yeast" determines the amount of DNA present in the samples, estimate the timing of G1, S and G2 phases of the cell cycle for this yeast organism under the growth, the timing of the different stages of the cycle of Schizosaccharomyces pombe....
This essay "Beaux Arts as an Architectural Concept" discusses Beaux-Arts as a technological concept introduced in architecture to enhance the decoration in structures.... Beaux-Arts decorator is an innovation that has a history of improving architecture and has been adopted in many countries worldwide....
The "Analysis of Books about Human Resource Development" paper contains an annotated bibliography of such books as "Human resource management: An experiential approach" by Bernardin, "Managing the global workforce" by Caligiuri, P.... Lepak, D.... & Bonache.... .... ... ... The article develops a theoretical model of the determinants of strategic international human resource management (HRM) systems in multinational corporations....
The paper "GoVenture CEO Simulation" is a good example of an information technology case study.... GoVenture is an international award-winning software for simulations offering a fast, effective and fun learning experience.... The learning includes subjects like investment and finance, business and entrepreneurship, and life skills and career guidance....
9 pages (2250 words)
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, Research Paper
Free
This research is being carried out to identify the significance of computer science and information technology in the HR department; to study of about the use and development of the Information technology and computer science in the organization.... ... ... ... The discussion seeks to answer the question: How information technology and computer science function in HR department?...
"Exxon Valdez Oil Spill" paper discusses the details leading up to and following the Exxon Valdez oil spill.... Specific details on cleanup and ecological damages are also discussed.... This oil spill dispersed about eleven million gallons of oil into Alaskan waters and the oil damaged coastlines....
This coursework "The Theory and Empirical Evidence on Racial Discrimination in the Labour Market" elaborates about racial discrimination in the labor markets.... Discrimination in the labor market can be based on the employment level and wages provided to different individuals.... ... ... ... Racial discrimination is one of the issues that are faced globally....
8 pages (2089 words)
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, Research Paper
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This research paper "Missing of Class by Student in Terms of Gender" presents the motivation behind student's attendance to class; reasons behind the absence of students from class and the gander factors that influence the intension of the students regarding the compensation for the absence.... ... ...