The Effective Methods for Improving Motivation at the National Library and IS Authority - Dissertation Example

According to one business expert, “employers cannot motivate employees, but they can only remove the barriers to motivation so that people can motivate themselves” (Caswell, 2009, p.21). What this suggests is that motivation is strictly an inherent personality trait which can only be stimulated by leadership intervention by trying to provide the most rewarding job environment possible. However, is this necessarily the case? Can employees at the National Library and Information System Authority, which seems to have a poor track record for providing superior public service, actually be motivated to achieve organizational goals?

The National Library and Information System Authority have a mission: “To provide an international standard of service that delivers equitable access to information in all formats through highly capable and motivated staff” (NALIS, 2009). The key phrase in this mission is through highly capable and motivated staff. This is something which does not, at first glance or through experience with NALIS, seem to be occurring in this organization. With the Public Library Service being established halfway through the 19th century in San Fernando, Spain, the primary responsibility it holds was to ensure the proper administration and management of library services together with the Carnegie Free Library and the Central Library Service.

 However, in 1998, the National Library and Information System under the NALIS Act No. 18 was created to develop and facilitate all library and information services and has brought together private libraries as well as special and school libraries (Zoglio, 2008). Thus, the three main libraries and all their resources were transferred to this new authority of NALIS. This new system was also responsible in managing the human resources of the library as well as the information science personnel in the Public Service Department due to the transfer of the staff and workers from the Public Service to NALIS.