Our website is a unique platform where students can share their papers in a matter of giving an example of the work to be done. If you find papers
matching your topic, you may use them only as an example of work. This is 100% legal. You may not submit downloaded papers as your own, that is cheating. Also you
should remember, that this work was alredy submitted once by a student who originally wrote it.
In service industries, customer satisfaction with service would be very important.... An incentive method should join a quality, quantity, timeliness, and, customer satisfaction.... Employee satisfaction can happen from several sources containing a high level of wages, outstanding company-given advantages for example, educational offerings, health care, counseling services, on-site childcare, etc, chances for in-company mobility, and creative or innovative work surroundings....
The satisfaction levels go down as a result of this.... ccording to the Hertzberg theory ‘no satisfaction' and ‘dissatisfaction' have two different meanings.... This would not create satisfaction simply because it did not exist in the system before the factor was introduced, whereas an extremely low pay can result in dissatisfaction.... Thus the lack of money or a low budget or an unreasonable budget would impede satisfaction levels and morale of the work force....
There is no question that, “Employees that will come into contact with customers are responsible for customers' satisfaction and therefore are a crucial part of the entire organization's effort to win and retain the later.... For this reason, it is important for employees to take initiatives, to be autonomous, to experience satisfaction from their work and feel that they contribute to the operation of their company” (Gkorezis & Petridou 2008).... Though conventional wisdom, aided by such notables as Frederick Herzberg have noted in their research that employees “would perform better and do more if they were challenged intellectually, and they would get more psychological satisfaction from their work…many managers have found that not all employees want to have their jobs enriched; many would prefer to do fairly routine and repetitive tasks, and intellectual challenges cause them stress” (Lazenby 2008)....
10 pages (2500 words)
, Download 3
, Research Paper
Free
This paper relates to customer satisfaction in institutions of higher learning.... The model divides satisfaction indicators into three: Must-be requirements, One-dimensional requirements, and Attractive requirements.... The aim of the research project was to determine the relative significance of the factors that influence the degree of satisfaction of students in an institution of higher education.... The model addresses a spectrum of issues that contribute to consumer satisfaction....
t is an effort organizations use to improve productivity through availing of non-monetary rewards such as offering a sense of individual achievement, job rotation, enrichment and satisfaction.... Our cars are maintained with the highest standards for customer satisfaction.... job design formulation for Customer Care Agents and Drivers 4
... Implementation and detailed plan of the job design, recruitment and selection strategies 7
...
Dealing with extrinsic factors may reduce dissatisfaction, but have no effect on satisfaction.... Use the job enrichment model of Hackman and Oldman (1980) to explain what steps you might take as a Manager to evaluate and increase the motivating potential of a job.... ccording to Hackman and Oldham job enrichment is a qualitative change to a job that increases the degree of autonomy, feedback, and significance of the job, enabling workers to have greater control and feedback in their work environment (Feder 1999)....
From job analysis to planning for labour needs, from recruitment to selecting, from orienting employees to training the, from conducting performance appraisals to deciding on wages and salaries, from allocating benefits and perks to building employee commitment and motivation, human resource management deals with all of them....
Six customer service representative (CSR) characteristics and their influences on customer satisfaction and service representatives contribute to customer satisfaction more when they exhibit the characteristics of thoroughness, knowledgeableness, and preparedness, regardless of the richness of the medium used.... Surprisingly, while three other CSR characteristics studied (courtesy, professionalism, and attentiveness) are traditionally believed to be important in face-to-face encounters, they had no significant impact on customer satisfaction in the technology-mediated (Froehle, 2006)....
Those who are the most successful gain the ultimate prize, which is financial stability as well as the satisfaction of being regarded as a professional.... Those who are the most successful gain the ultimate prize, which is financial stability as well as the satisfaction of being regarded as a professional.... With a new job opening, for example, candidates will be determined as qualified or unqualified.... Ideally, the best (or strongest) candidate based on the job description will be hired for the job....
This will help them to cope with the individual preferences of the customers and promote satisfaction.... As discussed in the case, the top management became so overwhelmed with the employee turnover which often result to hiring persons who are not familiar with the previous' employees job description.... To answer this dilemma, the management sought to establish “Standard Practice Instructions” which are specific job functions for the employees....
On the contrary, human hands enjoy work in coordination with the mind, which brings satisfaction to a person.... Accomplishment of personal goals through work generates satisfaction and self esteem.... A person working under such circumstances lacks motivation to work and does not find dignity or satisfaction in working.... They develop strong interpersonal skills that are also necessary for customer satisfaction.... The paper "Organisational Behaviour and Human Resource Management " discusses that paid employment is based on agreed terms and conditions before the job is offered....
7 pages (2134 words)
, Download 2
, Research Paper
Free
The paper "Customer satisfaction in Ritz" presents the factors that influenced the organization to focus on customer satisfaction, loyalty, and retention.... The concept of customer satisfaction has evolved over the years.... he concept of customer satisfaction has evolved over the years.... Customer survey is one of the most popular means of analyzing the level of customers' satisfaction in an organization (Miller & Lawton, 2002)....
This research paper discusses the article "Police Officer Performance Appraisal and Overall satisfaction" written by David Lilley and Sameer Hinduja and published in the Journal of Criminal Justice in 2007.... Article Review: Police Officer Performance Appraisal and Overall satisfaction The article “Police officer performance appraisal and overall satisfaction” is written by David Lilley and Sameer Hinduja and published in the Journal of Criminal Justice in 2007....
oals: People tend to seek satisfaction in their career goals which is also considered the actual work life success.... Hence it is significant to make such professional goals which support personal values, interests and skills in order to achieve satisfaction.... In addition to this Gryna argues that redesigning the job process also help organizations in dealing with employees' workload and stressful conditions.... Radical redesigning refers to the idea of reducing the number steps involved in job tasks (Gryna, 2004)....
The mentor should have advised the individual to do a personal assessment of the companies and settle on one based on the level of satisfaction.... What I would have done in such a situation is to evaluate the job offered and look at the profile of each company, and what they offer in terms of the development of my career.... I would not accept a job offer either verbally or through a contract until I have made an appropriate decision.... The candidate should have either signed the contract and accepted the job offered by company X instead of accepting verbally only to retract later....
The paper 'Remuneration Strategy at STAR Industries" is a good example of a management case study.... Increased competition among organizations today has made organizations make effort to attract high skilled employees, as well as retain those that the organizations believe add quality to the organization....
12 pages (3162 words)
, Download 0
, Research Proposal
Free
The importances of leadership rely on the satisfaction of the employees and trust in the administration.... She emphasized on the trust and satisfaction of employees towards the leaders by suggesting a vote system for employees to get the opportunity to choose their leader.... Similar to the above case, the null hypothesis regarding the correlation with productivity level of employees and the factor ‘Incentives' are found to be true in case of greater number of vacations' but false in the case of satisfaction with higher incentives....
But once they do, the satisfaction that one acquires is extraordinary.... Not only would I expectedly earn better but my personal satisfaction and self-confidence would also improve and so would my status in society.... It gives a satisfaction of being successful.... This is not surprising at all as it is common sense that - normally - a person who has studied a certain program at university and obtained a degree in it would be more knowledgeable and suitable for a job in that field as compared to someone who has not....
13 pages (3250 words)
, Download 2
, Research Paper
Free
otana Guest satisfaction Survey results, guest complaints and comments
... otana Guest satisfaction Survey results
... otana Employee satisfaction Survey results
... andated KPOs: These are set by the Area Vice President, approved by the Corporate Office and include Gross operating profit, guest satisfaction, survey results, employee satisfaction and survey results.... The paper offers readers information regarding the Human Resource Planning which includes the forecasting of employees, job Design and job Analysis....
The paper "Motivational Theories of Organisational Work" highlights that that happiness is a subjective element in a job, whilst some people may derive extreme satisfaction and happiness from working hard and achieving goals that do not necessitate that all people do so.... For the purpose of this paper the discussion will be limited to workplace satisfaction and work/life balance satisfaction.... ne could logically conclude that happiness is a subjective element in a job, whilst some people may derive extreme satisfaction and happiness from working hard and achieving goals that does not necessitate that all people do so....
The theory suggests that human needs are hierarchical and requires a systematic satisfaction beginning with the satisfaction of the basic needs until one actualizes (Loh, Schapper, Wrathall & Monash University, 2000).... Through the progressive satisfaction of the human needs, employees remain satisfied.... They would, therefore, strive to enhance customer satisfaction, which in turn enhances the profitability of the organization....
The most striking revelation by researchers is that, the more developed a democratic institution and the intensity of the local autonomy is the more happiness and satisfaction is found among the people.... The independence state that provided the elements of satisfaction or personal happiness and of loyal citizenship vanished with industrialization.... Industrialization brought in the use of machinery which declined much satisfaction in the workplaces (Bernanke and Ben 67)....
While the cost, effort, and time involved in obtaining a college degree may appear enormous in terms of sacrifice, there is still a strong belief that the benefits of a college degree outweigh the drawbacks especially going by the lucrative job opportunities that it brings along with it.... lthough the cost of getting a college degree may be quite prohibitive, it is evident that the job opportunities that come with the possession of one are innumerable besides the flexibility in the profession (Bacila pp....
In summary, the key to expectancy theory is the understanding of an individuals goals and the linkage between effort and performance between performance and rewards and finally between rewards and individual goal satisfaction.... In addition just because we understands what needs a person seeks to satisfy does not ensure that the individual perceive high performance as necessarily leading to the satisfaction of these needs.... The essence of work specialization is that, rather then an entire job being done by an individual, it is broken down into number of steps, with each step being completed by a separate individual....
Southwest co-founder Herb Kelleher formed a unique organizational culture that focused on employee ownership and employee satisfaction to attain high-quality performance (Jackson et al.... These company executives believe in the centrality of their employees to company effectiveness and success, and they take extra measures to establish and strengthen employee morale and satisfaction.... And based on their performance and employee satisfaction levels, it seems that they are....
Performance management at Lincoln Electric Company and Southwest Name Instructor Class 22 September 2012 Table of Contents Table of Contents 1 Introduction 3 Recruiting and Selection 4 Performance Management 4 Management Styles 4 Remuneration, Benefits, and Incentive Systems 5 Participation Level and Nature 7 Organizational structure....
Counselors fail to discharge their duties to full fruition and satisfaction as the average number of students assigned to them nationwide is about 477 to 1.... For this, students need to be trained well to present themselves confidently while attending job interviews.... Personal questions that are not strictly job related often make candidates uncomfortable and the article 'job Hunting These Questions Are Illegal' considers such questions as illegal as they are 'discriminatory'....
4 pages (1000 words)
, Download 3
, Research Paper
The joy of being able to create software is no less than the satisfaction that a painter gains from the creation of a painting.... According to an online job hunter; the annual average salary of computer professionals is $56,000 (Simply Hired.... This field involves the invention that has caused revolutionary changes in the modern world....
10 pages (2500 words)
, Download 3
, Research Paper
Free
The need-want satisfaction chain is somewhat oversimplified.... In the case of ACTAVIS the managers should also make the most of the Maslow's needs satisfaction theory which is the base of motivating an individual.... The individuals in the company can be motivated by setting goal as Goal Theory suggest that it is the goal that an individual is aiming for which motivates, rather than just the satisfaction of attaining it.... Since the Company is mainly focused on marketing it is very important for the employees to be motivated in order to capture the market since attracting a customer is not an easy job especially in the case of generics....
References Avery, R, Lerman, B & Volpone, D 2010, ‘Investigating The Racio-ethnic Differences In The Link Between Workplace Racio-ethnic Dissimilarity And Life satisfaction', Cultural Diversity and Ethnic minority Psychology, Vol.... The labor market is increasingly diversifying with the job search behavior.... How might cultural differences impact on the job application process?... Name: Institution affiliation: Date: How might cultural differences impact on the job application process?...
In the paper 'Service Quality & Customer satisfaction' the author analyzes the distinctive characteristic of service provision.... Quality service can be linked to service prospective (for instance, worker's skills); service process (for instance, the rapidity of service) in addition to service result (client satisfaction).... The staff intends to control the conduct of the client to render their own job more practicable and less demanding; similarly, the consumer is attempting to obtain control over service encounter to obtain the most gain from it (Zeithaml 2010)....
According to the utilitarian theory, morality is found if the action leads to the satisfaction to all people concerned or to people who are affected in any way and produces utility for everyone.... These laws emphasizes on satisfaction on the parties involved on that act (Singer, 1993).... T job ADVERTISEMENT
... omment; this job is quite demanding because it involved more of programming.... The interesting part in this job is that it needs more creative people who can create more products.
...
He pins the idea that once it was the time when people used to take pride and satisfaction in their work; for them, hard work meant, earning and supporting their families.... People should seek interest and joy in all kinds of jobs and they should not consider any job a 'dirty and stressful' experience as a steady employment helps a person to sustain his social status in a society where money is an essential component.... HESIS: People should seek interest and joy in all kinds of jobs and they should not consider any job a “dirty and stressful” experience as a steady employment helps a person to sustain his social status in a society where money is an essential component....
2 pages (566 words)
, Download 0
, Personal Statement
Free
It is without question that an individual's choice of career has a profound impact on their overall level of satisfaction and purpose.... Being in this role, I realized that I get a true sense of satisfaction and joy in helping and caring for the patients I encountered daily.... As a result of these degrees, I was able to utilize my talents to obtain a job at East Coast Orthotic and Prosthetic Corporation as an Orthotic Fitter....
This task is therefore not meaningful since it works against the job characteristics model that specifies three critical psychological state: people feelings of motivation, the quality of work performed, satisfaction with work, responsibility for the work performed and knowledge of results, affects various work outcomes.... raditionally someone who gets a new job receives not only a salary but also a standard set of fringe benefits such a health insurance, life insurances, a paid vacation and a retirement plan....
Nevertheless, there was the feeling of satisfaction that boosted my value and importance.... Anyone who is seen often relaxing may be considered lazy therefore people are always pressed to find a job to be busy.... Some try to make sense of such circumstances, considering it to be a stepping stone, a way of taking some experience on work for them to eventually land the job they want, in time.... If John Updike considers that “one of the advantages of having been a child in the depression is that it takes very little money to gladden the heart” (Updike, 125), I, for one who was raised in a country where applying for one position in a restaurant is a competition among hundreds of applicants, consider it a joy to have a job, no matter how difficult it is....
Though human resource management is a vast topic, job analysis and recruiting processes are highly significant.... The paper "Analyzing Aspects of the Employment Proces" discusses that there are several jobs that cannot have a dual nature and therefore cannot simply be shared among employees....
I Between the three pay structures implemented by organizations across the globe, competency-based pay can be considered most effective in achieving employment satisfaction (Shimko).... In the following paper 'Choosing a Pay Structure That Works for the Practice' the author provides job analysis, which refers to the process of obtaining thorough information on a particular work and what it requires for the work to be successfully done.... The author states that decisions must be based on the results of the job analysis by gathering data to interpret the actual purpose of a task, the essential requirements to fulfill the task which includes qualifications (from knowledge expertise to skillset and ability), the expected output of the said task....
5 pages (1722 words)
, Download 2
, Literature review
Free
RM facilitates employee retention through engaging in various activities that promote workers' motivation, satisfaction and commitment to their jobs and in the organizations they work.... The effectiveness of communication influences the level of satisfaction and commitment of employees to jobs and organizations and ultimately, their inclination to leave and move to other organizations (Gooderham & Grøogaard, 2013, p.... Allowing workers to participate in decision-making and incorporating their views in changes that affect them improves their satisfaction and reduces chances of moving to other organizations....
0) employee satisfaction leads to customer satisfaction.... Paper two Question one job analysis and design conventionally were conducted for the purposes associated with recruitment, training, administration, supervision and remuneration.... However, the increasing involvedness has made job design and analysis an imperative tool for developing employees in organizations.... These processes require an organized collection, assessment and organization of information regarding the job....
8 pages (2250 words)
, Download 0
, Literature review
Free
Some people derive satisfaction from relationships at work rather than rewards while for others, work is a vocation therefore it all depends on personal beliefs and values as well as societal conditioning.
... There is a lot of advertising by companies on the media thereby forcing individuals to buy items they do not require for immediate need satisfaction which Du Gay refers as false needs.... Employees form identities as they engage in their job and as they interact with their colleagues and customers giving them a source of commitment, motivation and effective job performance (217)....
Distinction between employee engagement and employee satisfaction Little & Little (2006) critic that, employee engagement does not come out clear on the scope of employee engagement, whether individually or on a group.... They also argue that it is not clear whether the theme is just an emotional aspect that satisfies employees or it is geared towards group satisfaction of employees as well as commitment.... May et al (2009) indicates that, employee satisfaction relates to contentment and satisfaction in one's job, while engagement aims at steering the organization towards success and performance....
Employee burnout is often associated with workers feeling "lethargic, empty, and no longer able to take satisfaction in their jobs (ASTD).... 2), "employee burnout can be thought of as a psychological process-a series of attitudinal and emotional reactions that employee goes through as a result of job-related and personal experiences.... Among these are: allowing employees to talk freely with one another; reducing personal conflicts on the job; giving employees adequate control over how they do their work; ensuring that staffing and expense budgets are adequate; talking openly with employees; supporting employees' efforts; providing competitive personal leave and vacation benefits; maintaining current levels of employees benefits; and recognizing and rewarding employees for their accomplishments and contributions....
The second set of job conditions are primarily undertaken to build motivation in the workers and bestow them satisfaction to the highest level.... They deal with the satisfaction of the worker that he has performed a job diligently and the rewards for performance.... So, where there is challenging work, workers tend to perform for the sake of self-satisfaction.... If these conditions of satisfaction are not accepted by the employer, the worker gets non- motivated and thus he would not be interested to take up new challenges....
Thus, it seeks to deliver the best possible customer satisfaction.... Thus, it seeks to deliver the best possible customer satisfaction.... Therefore, the company perceives that the government grants will enable it to offer employment, run operations, and deliver the best satisfaction to the Brazilian market.... The cuts will also enable HBM to hit the target job number at favorable prices and ensure continuous growth of the number of workers and prospective suppliers....
Designing the Performance Appraisal Plan It is very important for every organization to design an appropriate performance appraisal program that would help in determining the satisfaction levels of the managers related to the current performances of the employees within the organization (Harvard Business School Press, 2009).... This would include high satisfaction rate in terms of satisfaction of the managers as well as the employees.... Creating a Dream job of the of the Introduction Every individual dreams of getting a job that they havealways wished for....
As HR Assistant in a large organisation, you have been asked to make a presentation to a group of newly appointed graduates on how to manage their time effectively.... Discuss the advice you would give to these new employees
... ... s an HR manager at X corporation, i am well aware.... ... ... the fact that the new employees do not have comprehensive information about inter organisational work culture, norms, performance standards / criteria and code of induct....
lobalization is not necessarily a bad thing, but when corporations put profits in front of customer satisfaction it becomes a negative aspect of life.... Dessler & Phillips, 61) Moving jobs overseas has a drastic and detrimental effect on the job market in the United States.... Individuals in certain regions of the country are without job because of the relocation of most of the car making processes.... For those countries with a strong economy and industrial capacities, globalization can wreck the job market....
When employees are provided with too many rewards, it may detract from the satisfaction they derive from their jobs and their ability to be motivated purely by the nature of the work.... Employees who could have derived satisfaction purely from doing the job they have been hired to do, tend to become dissatisfied and discontented because they begin to compare themselves to employees in other firms who are receiving higher monetary rewards.... There are two components to providing high compensation that is contingent on the performance of the employee; higher salary that what is normally paid for a comparable job and specific performance related incentives, such as bonuses....
Consequently, my subsidiary objective is not only to attain a full-time job but also to work in a manner that creates adequate personal satisfaction.... My career goal entails obtaining an impeccable quality education in engineering and technology and other critical academic realms to enable efficient completion of projects with less stress and procrastination that would highly develop personal satisfaction in various assignments (Royal, 71).... Concurrently, this culminates in my clear objectives, which are to obtain a permanent job and work as a technician or designer within the civil manufacturing and construction realm....