Contact Us
Sign In / Sign Up for FREE
Go to advanced search...

Managing Diversity at Cityside Financial Services - Essay Example

Comments (1) Cite this document
Managing Diversity at Cityside Financial Services Executive
The study is related to Cityside Financial Services that deals with various problems related to workforce management that are diverse in nature. The impact of diversity and human capital upon an organization are discussed…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER91.6% of users find it useful
Managing Diversity at Cityside Financial Services
Read TextPreview

Extract of sample "Managing Diversity at Cityside Financial Services"

Download file to see previous pages Challenges of diversity for hiring, management, development and retention practice as well as solution are discussed with respect to the case study. Ethical and legal issue of strategic talent management and development and Cityside Financial Services are discussed.
Human Capital
The importance of human capital is gaining increasing significance in the recent competitive environment. Corporations are identifying the magnitude of investing and allocating the resources in their human capital. This is due to the perception that in order to stay on a leading position in the global economy, they have to appreciate and develop their human capital (Alta Associates, 2006).
Impact of Diversity on Organization
There are several changes in the cultural aspects of an organization that complicates the management to understand the cultural diversity and its affect upon an organization. An organization can be affected through primary and secondary diversity of human resources. The primary diversity embraces ethnicity, age, race and abilities or qualities. The secondary diversity comprises of educational background, religious beliefs, work experience, marital status and person belonging to a region. All these factors of the primary and the secondary diversity have a great impact on organizations in terms of performance, conflicts, disputes and other related aspects of an organization....
The affect of diversity upon an individual’s career and an organizational effectiveness is illustrated through a diagram represented below in figure 1. Source: (Moon, 1997). The model represented in figure 1 demonstrates that an individual’s group associations such as gender, age and race can be analyzed on the basis of three levels namely organizational, intergroup and individual. These three factors will collectively assist in determining the diverse environmental impact upon the organization. This environment influences individuals’ and organizations’ outcomes that may be in the nature of achievement outcomes or it may be effective outcomes. These outcomes of an individual might have an impact on organizational productivity, quality as well as other factors (Moon, 1997). Impact of Diversity on Human Capital Management Diversity driven workforce of an organization has a great impact upon human capital management. The diverse workforce may not ensure proper decision making, creativity, flexibility along with several other aspects. Therefore, unique and multicultural workforce needs to be refined and promoted so that the workforce gets a chance to express their viewpoints. Higher employee turnover and conflicts occur when there is poor diversity management. In this situation, ‘value in diversity’ approach is required in order to derive benefit from positive effects of diversity and in turn helps to avoid the effects that are negative in nature. There are organizations that value diversity and take its advantage by encouraging the workforce for participating in organizational decisions and develop their perspectives and skills (McMillan-Capehar & Aaron, 2009). Challenges of Diversity for Hiring, Management, ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Managing Diversity at Cityside Financial Services Essay - 2”, n.d.)
Retrieved from
(Managing Diversity at Cityside Financial Services Essay - 2)
“Managing Diversity at Cityside Financial Services Essay - 2”, n.d.
  • Cited: 0 times
Comments (1)
Click to create a comment or rate a document
price51 added comment 1 year ago
Student rated this paper as
I never thought 3000 words essay could be written in such a free manner. I loved the idea of this essay. Will definitely use it for my own work!

CHECK THESE SAMPLES OF Managing Diversity at Cityside Financial Services

Managing Diversity at Cityside Financial Services

.... Legal and Ethical issues in the case study Violation of the Equal Employment Opportunity at CitySide may not evident when one makes an analysis the organization as a whole given the fact the bank has implemented various policies to ensure that it hires diverse workforce. However, taking a closer look at the management practices within the two sections reveal glaring violation of the act. At Cityside Financial Services, the legal issue in the case study touches on disparate impact which is a form of discrimination as described by Ely and Vargas (2004). He defines disparate impact as a situation in an organization in which there is a...
10 Pages(2500 words)Essay

Managing Diversity at Cityside Financial Services

...of employees in training programs could be decided only regarding their position (needs of the position) – no other requirements would be set in order to avoid discrimination in the support provided to employees for improving their skills/ capabilities. Furthermore, the cultural and ethnicity characteristics of employees would not be a criterion for differentiation of their rewards/ benefits (Jackson et al. 2008, p.305). Describe one ethical and one legal issue specific to strategic talent management and development and related to the case study, ‘Managing diversity at Cityside Financial Services.’ Promoting diversity...
10 Pages(2500 words)Essay

Managing Diversity

...? Managing Diversity Introduction This paper addresses the employee’s relation and work motivation in the theory of job execution inany business setting (Lucas, 2012). The big question that recurs in this paper is what motivation is and how it harnesses in any organization. At the individual level analysis, there are different approaches most of which have conceptual viability but empirically supports practical use. The critical task is to find the diverse sources that enable to produce a coherent view of motivation and the content for mechanisms (Wilson, 2005). This research intends to provide a more integrated perspective considering the difficulties in forming the conceptual links and...
5 Pages(1250 words)Assignment

Managing Diversity at Cityside Financial Services

...Operations in detail, that could benefit the customers and the firm, rather than produce a remarkable harm in the future. Analysis Wilkins recognized the point of advantage of having an organization with diversity for it was able to completely create excellent customer service record. However, with issues rooted from the past, such as those concerning historical racial issues, organization such as the Cityside Financial Services could not eventually prevent any associated cultural problems that would be raised due to existing diversity. When there is diversity, an organization must expect to handle some challenges and...
3 Pages(750 words)Essay

Managing Diversity

...? Managing Diversity Introduction Diversity in an organization is the composition of people from different backgrounds, race, religion, gender, and experience. Organizational diversity brings about the exchange of different kinds of ideas from people with varying experiences. It is important to note that everyone has his own strong points and qualities; therefore, a mix will bring together a more efficient working environment. Diversity allows people to learn from one another’s experiences, culture, and background. An organization that hires employees with different abilities improves their productivity because of the hand-on experiences at the workplace. Over the years, diversity management has emerged as an essential tool... of the...
9 Pages(2250 words)Research Paper

Managing Diversity

...' programme, staff between 60 and 70 can combine flexible working opportunities with pension scheme options and arrange their hours to suit them. Staff involved in workforce management is fully aware of their responsibility not to discriminate on the basis of age or other grounds. Also, there are routines or practices in place to check that no bias, deliberate or unintentional, influences any management decisions. There is a clear transparency in the decisions being taken and all involved are well informed and taken into confidence. This has resulted to better people management. A properly managed diverse workforce has helped provide a better...
4 Pages(1000 words)Essay

Managing Diversity

...and progress for the company. Furthermore, companies that wanted to extend their products and services to larger markets of various races and classes could use the help and service of individuals who actually belonged to these groups (Kelly & Dobbin, 1998). Other countries such as New Zealand did not accept the diversity management system of the US quite so readily. According to studies, in New Zealand, there exist an indigenous group known as the Maori, who have a specific status and only comprise 14 percent of the population. Along with this group, there is also the Tangata Whenua, which is another indigenous group of people, which were threatened by the usage of such...
9 Pages(2250 words)Essay

Managing diversity has become a very important aspect in the modern day management practice. Diversity is desirable when everything else has failed to ensure the continuous survival of the business. However diversity in itself might not be desirable when the degree of resistance to differ become stronger because when resistance gathers momentum that in itself is an indicator of the existence of other solutions. If organizational change were focused on improving critical success factors related to financial management, Human Resource Management (HRM), employee relations, supply chain management, quality...
10 Pages(2500 words)Essay

Managing diversity

...Managing Diversity Discuss why line-managers might not have an enthusiastic attitude towards equality and diversity policies. To what extent mightdiversity practitioners help overcome this problem? Diversity management refers to the idea that every individual deserves equal respect and opportunities for progress in any field of life. Sociologically explained by Dawe (1970), sociological aspects of humanity, society and the interrelationships form the sociology of systems, which is extremely important for societal and individual well-being. On the other side, sociology of actions advocates the concept of an independent man, able to realize his full potential and to create a truly human social order only when freed from external... , these...
10 Pages(2500 words)Essay

The Doctrine Of Judicial Precedent

7 Pages(1750 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Managing Diversity at Cityside Financial Services for FREE!

Contact Us