Effective Communication Styles - Essay Example

Role of Personality and Communication in Negotiation

An effective communication styles help out professionals to handle situations and conflicts at workplace. An active, communicative approach enables individuals to negotiate effectively and manage conflicts. The paper elaborates types of negotiation depending on the communication style and personality attributes. People react differently to situations based on their ability to assess the situation and communication style they adopt. The negotiations can be fruitful and unsuccessful depending on the communication style and personality of the individual. The key to successful negotiation is an ability to have effective communication style. In workplaces and other environments people with effective communication skills adopt the method of negotiation to settle the differences or any kind of conflicts among people. In a perfect ideal situation negotiation should always be a win-win but that is not applicable to every situation and is considered as a myth.

There are different approaches to initiate a negotiation and some of them are successful and some unsuccessful. A compelling personality with leadership attributes always opts for a negotiation approach that yields a satisfactory result. Two types of negotiation includes collaborative negotiation and adversarial negotiation. Adversarial negotiation can end up either win-win or win-lose depending on the situation. Collaborative is more of a friendly approach where a common objective is achieved. Collaborative is more of a successful type since it aims at the best interest of both parties. Whereas adversarial can be unsuccessful since the negotiator supports either one of the two parties. The paper covers two types relative to personality traits to create better understanding of successful and unsuccessful negotiations. Both negotiation types yield either successful or unsuccessful results depending on the problem and environment the negotiations are being considered.

Research(s) and experiments on organizational behavior have so far proved that a person with leadership abilities can create an impact on subordinates through successful negotiations and a person with weak leadership or managerial abilities can have an adverse impact on employees. Subordinates look forward to their upper management for guidance and settlement of conflicts. The majority of employees turn to the third party with strong leadership skills for the resolution of conflicts. Therefore it is safe to say that a person supposedly having leadership abilities has to satisfy the employees with strong communication. An effective communicative person possesses all the attributes to make a successful negotiation satisfy others. The main objective of successful negotiation to resolve the conflict without any dispute or harsh argument. Fair treatment and efforts are required to make a satisfactory negotiation settle dispute and differences.

And effective personalities tend to get a desirable outcome of negotiation by carefully assessing the situation before deciding to negotiate. The art of negotiations is entirely dependent on the person implementing it. An open-minded and farsighted kind of attributes enable individuals to carry out a successful negotiation. Companies can improve a lot if the managerial head knows how to handle a dispute by an effective negotiation. On the other hand, if a manager does not know how to handle an argument between employees, the impact on the motivation of employees and production of the company gets affected. A person having common sense can lead a negotiation, but an effective negotiation is carried out by an effective personality who knows which communication strategy to imply in given situation.

Depending on the communication skills, strong personality traits, and successful negotiation strategies a manager can lead a team of employees and motivate them to work together in more unified form. Negotiation strategies implemented can yield results either successful or unsuccessful about the person executing them. The negotiating game can settle the situation if the personality is playing it knows how to approach by evaluating the options. Subordinates with weak decisive approach and authority turn to managerial heads with the belief that managers with the personality trait of decision making and accurately judging the situation can resolve or suggest a better solution for the problem at hand.

In carrying out a successful negotiation, the negotiator is supposed to have adopted a strategy and go through stages to bring a consensus or solution to the problem. In the win-win type of negotiation, there are two parties involved and both parties come to the conclusion that is beneficial for both. A person leading the negotiation yields positive result by resolving the situation and that leaves a positive impact on him since he believes the sense of achievement and self-determination is attained. And for the other party gets the solution for the problem. A negotiator who settles the difference effectively ends up having competitive negotiation such as adversarial.

Competitive negotiation is either Win-win or win-lose negotiations which are mostly successful since they satisfy the negotiator and the concerned party. In workplace environment where win-win negotiations happen, dominance and self-confidence are introduced in the manager and employees end up motivated. Motivated employees tend to work harder and are satisfied by the treatment they receive from the managers. All this have a positive impact on the overall production of organizations. Teams are motivated if they have the satisfaction of turning up to their managerial heads with believing that they will receive fair treatment. Fair treatment leads to loyalty among employees. Employees show much more loyalty to the organization with successful negotiations. Teamwork and unity are promoted among employees with successful types of negotiations.

A negotiation either successful or unsuccessful is also dependent on the person doing the negotiation. In collaborative type of negotiation, a cooperative approach is adopted to solve the problem and desired outcome can be achieved. Meanwhile, in adversarial type of negotiation the party coming forward for solution can either lose or win depending on the other party. The person leading the negotiation can satisfy the other party or generate totally opposite result is generated. A person with effective communication skills has the ability to carry out the competitive type of negotiation.

Cooperative negotiation does not generate positive results always and it can be unsuccessful. If the two parties go to negotiator with the belief that the negotiator would be able to give a definite competitive solution but instead the negotiator tries to bring both parties on common ground without satisfactory results can result in an unsuccessful negotiation. Needless, it is safe to say a negotiation is totally dependent on communication and personality responsible for the negotiations. Negotiations are not generally classified successful or unsuccessful types rather all negotiations can be successful or unsuccessful depending on the communication style and personality. A person with appropriate attributes and strong communication skills can turn a cooperative negotiation effective by settling the dispute.

Competitive negotiation yield better successful results because the negotiator careful applies the strategy and aims at picking one side. Whereas in cooperative negotiation type, negotiator is influenced or intimidated by the party which makes him/her to adopt friendly or open approach to satisfy the party rather than pointing out the real cause. In cooperative negotiations, views of everyone are taken into account which has a higher probability of unsuccessful rate.

Cooperative negotiations focus on relationships with employees more than the other possibilities. The cooperative negotiation suggests solutions that have shared objectives and satisfy the whole organization neglecting what a particular person has to say. In cooperative type of negotiation, communication styles is more open and approachable. Personalities who have the empathy and friendly nature can have the collaborative type of negotiation.

Nonetheless, adversarial negotiation can be made successful if the negotiator clears the point or argument before providing a solution. In the adversarial type of negotiation, if negotiator achieves a win-win or better decision without hurting the other part then it can be successful. The crux of the entire argument is that communication styles and personalities can turn a nearly win-win situation into win-lose. In the adversarial type of negotiation, communication is tough and assertive which can be deemed as unsuccessful. An aggressive personality with the ability to implement coercive tools can have an adversarial type of negotiation.

Any negotiation can be successful if the negotiator devises a successful negotiation strategy and applies it to the situation. Only individuals with strong communication skills and competitive personalities can implement negotiation strategies to the situation to produce successful results. Companies who have managers with strong communication skills and impressive personalities tend to produce better results. In competitive negotiation type, a negative approach at times is achieved by the negotiator such lying or a matter of fact sort of approach can manipulate the other parties. That leads to negative impact and demotivation of employees working under such personas. It is imperative for managers to have an approachable personality and all the time availability which can motivate employees to suggest their views and be more creative in expressing themselves. In any negotiation, the negotiator is supposed to implement a strategy to have productive results. The successful strategy implemented is an indicator of successful negotiations which gives direction to effective personalities with effective communication styles to handle a situation.

The strategy should be effective in a way that it must have all the beforehand preparation and evaluation of the issue at hand. A leading manager with effective communication implements a strong strategy before negotiating or resolving the issue between two parties. A strategy should be self-assessment of the individual to apply the solution to the problem through the art of negotiation. A strategy can be the reason for boosting manager’s negotiations. Without any doubt, it is easy to say that a manager with strong communication styles and conscientiousness would consider strategy while negotiating or settling situation between two parties.

A strategy of gathering information beforehand can help a manager in handling the situation in a more effective way. Information about the objectives and reasons of conflict between the two parties can help out the manager in assessing the situation and suggesting an appropriate solution. An accurate and adequate strategy can assist in making a negotiation successful. Another strategy that can help the managers have a successful negotiation is a clarification of aims. What aim does a manager have in carrying out the negotiation? The manager wants to close a real deal or strengthen the relationship by providing a better solution to the situation. Once a manager knows he has landed in a negotiating situation, clarified his aims, or has enough information he can lead a successful negotiation. Another strategy that is mandatory for every kind of negotiations is that manager is supposed to prepare himself regardless of the results of the negotiation. Negotiation does not just affect the parties involved but also the negotiator involved. The gist of the entire paper is that regardless types of negotiations, communication, style, and effective personalities play an essential role in negotiations. They can be termed as determinants of successful of unsuccessful negotiations. Moreover, a person who does not possess five leadership traits or effective communication skills can never lead successful negotiations. Laid back behavior or inability to speak properly can end up in demotivating the parties coming up for the solution or resolution of conflicts.

Conclusion

The conclusion is clear and simple that a person or manager with strong communication styles and leading personality can contribute to the success of negotiations. The outcome of negotiations can be positive and productive if the negotiator with an apt communication style and crisp personality provides a valid solution to the argument or disagreement. The essence of negotiations is explained by the effective communicative and leading person who is approached by the parties for the resolution. The conclusion is evident and congruent throughout the paper that a negotiation can be either successful or unsuccessful depending on the ability of a person to communicate with the others and also to have leading personality traits to be able to assess the situation.