We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Nobody downloaded yet

Conflict Resolution-Mediation - Essay Example

Comments (0) Cite this document
Summary
Name: University: Course: Tutor: Date: Conflict resolution- mediation Introduction Mediation is the process by which a third party helps the disputants to settle conflicts without offering solutions but providing support to them. Workplace mediation is part of the job and mainly addresses the relationships between the disputants…
Download full paperFile format: .doc, available for editing
Polish This Essay97.5% of users find it useful
Conflict Resolution-Mediation
Read TextPreview

Extract of sample
"Conflict Resolution-Mediation"

Download file to see previous pages A working agreement which spells out the rules of engagement and conduct during the negotiations is essential in the process. The mediation process involves acceptable third party intervention and confidential caucuses which enable the disputants become the decision makers in ending the conflict. The caucus stage entails making confidential meetings with each of the disputants whereby each party is allowed to reveal his or her grievances to the dispute. Party-directed mediation process can be summed up in to five stages which include the opening statement, the education phase, and the alternatives generation phase, the actual negotiation phase and the final closing phase. There are two pillars of the party-directed mediation that is the preliminary meetings which comprises of the pre-caucus and pre-mediation. Mediation process saves the parties to the dispute money while managing conflicts. Mediation is applicable in a wide variety of situations thus its effective in resolving disputes. Unlike arbitration where a third party makes a decision for the disputants, mediation is neutral process that accords the disputants the opportunity to solve their dispute with the support of a third party. The objectives of the pre-caucus are to enable the parties to the mediation to reduce the negative emotions to mediation and enable the negotiators to mediate more effectively. The initial aim of the pre-caucus is to facilitate empathic listening and develop an active listening approach as developed by Carl Rogers in the client-centered therapy. The initial joint session enables each party to confront the other through interpersonal negotiation while avoiding all the dysfunctional behaviors. Workplace mediation is always different since the parties address the working relationships which are part of the job and as a legal obligation. Party-directed mediation is useful in particular when mediating ethnic clashes or deep-seated interpersonal disputes between two individuals. Mediation process helps the parties to the dispute to develop tools which are critical in examining their disagreement. I agree with the book that the third party acts as a quasi arbitrator to the dispute. The pre-caucus affords the parties to the dispute an opportunity to vent their emotions, discover the blind spots and increase their commitment to resolving the dispute. The individuals at this stage will learn on how to listen to each other, and understand the issues of confidentiality to the mediation process. I have learned that empathic listening is an essential skill to effective mediation process since it encompasses attentive listening, asking questions about the mediation process as well as suggesting solutions to the dispute. The diagnostic stage of effective listening motivates the parties to speak without feelings of fear of being judged due to self-understanding and confidence. I personally believe that opening statement of the mediation process is aimed at ensuring confidentiality to the negotiations and setting the rules of engagement. The education phase provides an ample opportunity for all the parties to share their perspectives of the dispute and relive any negative emotions. The parties should aim at building cordial and close working relationships at this stage. The options generation phase entails brainstorming on all possible alternatives of resolving the conflict. In ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Conflict Resolution-Mediation Essay Example | Topics and Well Written Essays - 2500 words”, n.d.)
Retrieved from https://studentshare.org/management/1400066-conflict-resolution-mediation
(Conflict Resolution-Mediation Essay Example | Topics and Well Written Essays - 2500 Words)
https://studentshare.org/management/1400066-conflict-resolution-mediation.
“Conflict Resolution-Mediation Essay Example | Topics and Well Written Essays - 2500 Words”, n.d. https://studentshare.org/management/1400066-conflict-resolution-mediation.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
CHECK THESE SAMPLES - THEY ALSO FIT YOUR TOPIC
The role of mediation towards conflict resolution (with examples)
From the current dissertation, the bottom line states that non-addressed and unresolved conflicts can twirl to be destructive force. This is because the conflicts, when left unresolved, produce suspicion, dishonesty, defensiveness, conspiracy, and barriers. In fact, conflicts have both sides: constructive and pessimistic.
11 Pages(2750 words)Essay
Conflict Resolution - Mediation 2
Mediation is an alternative dispute resolution mechanism which aims at assisting the disputants to reach ban agreement without accepting any solution imposed by the disputants. The mediator retains control of the process but the parties retain control of the content to the mediation process.
10 Pages(2500 words)Essay
Defining Conflict / Identifying Personal Mediation Skills
Strasser and Randolph (2004, p.3) assert that “conflict is an intrinsic characteristic of the human species in every society, irrespective of geographic, ethnic or religious origin.” No matter how much man has made progress in understanding human behavior, yet he is unable to fully describe conflict and the process of reconciliation.
5 Pages(1250 words)Essay
Workplace Conflict
Workplace Conflict Conflict is a situation in which two or more people realize that they have incompatible objectives due to which they think that they are unable to go along with one another (Himes, 2008). Conflicts happen as a routine in the workplace environment.
3 Pages(750 words)Essay
Conflict Managment/Self Mediation Applicaction
In organizations, large numbers of people congregate under one roof in a joint pursuit of purpose. The organization then sets itself up to harness the creativity of the people for maximum effectiveness. But, numbers alone do not ensure creativity. In fact, as the number of people increases, the propensity for conflict and disagreement likewise increase.
2 Pages(500 words)Essay
Conflict
While a single approach may not be appropriate or relevant for some situations, it is prudent that an individual adopts a method of handling conflicts that may guide him/her on how to resolve confronting situations. Confidence is one of the fundamentals of conflict resolution, since it leads to sobriety and composure.
4 Pages(1000 words)Essay
Conflict resolution
This dispute resolution process will be carried out peacefully and in a quiet place where each party will feel comfortable and secure. The secrecy of the parties involved will be guaranteed. Each person will have time to express their concerns amicably, look for a common ground that both of them can agree on; create a future resolution other than concentrating on the history.
5 Pages(1250 words)Essay
Conflict Resolution/Mediation Process
The two important situations in conflict resolution are such a) peer to peer and b) employee-supervisor where HR is involved. These techniques are used at my workplace and I find them working well with small problems here and there. Peer to Peer is the technique where if two employees come forth with an issue, the supervisor would listen to each of them separately and then decide what actions must be taken.
3 Pages(750 words)Essay
Human Relations - Conflict Resolution - Cowan
Here, the attempt is to investigate the importance of ideas provided by David Cowan, its usefulness in human relations, application in a specific setting, and the ways it can be taught to others. Thesis statement: exploring important ideas and assessing its usefulness in
5 Pages(1250 words)Essay
Research Assignment Essay on Distributive Bargaining and Mediation
Distributive bargaining and integrative bargaining are types of negotiation that are highly popular among researchers. It has been observed that distributive bargaining is a process where the parties claim value or divide
6 Pages(1500 words)Essay
Let us find you another Essay on topic Conflict Resolution-Mediation for FREE!
Contact us:
+16312120006
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us