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The paper examines the main factors that will be considered before the building is changed for hospitality purposes. The new hospitality concept is being suggested on several bases and this is meant to provide a good basis for the redevelopment of the redundant industry. The paper will undertake a number of activities to suggest an appropriate model.
This assignment also briefly touches on the appeal of the island as a port of call on Baltic cruises and whether the port and island could be made to appeal to more cruise companies, and how this appeal would be phrased. It reflects on what new marketing insight you may have gained as a direct result of engaging this case study.
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The report will identify both sustainable and unsustainable practices in the tourism industry of Koh Phi Phi, and propose measures which can be undertaken to move the industry in a new sustainable direction. The islands of Koh Phi Phi are located in Southerneast Asia, a short boat ride from Thailand’s main tourist island of Phuket in the Andaman sea.
The focus of the case study is shifted to managing baby boomers after which the culture and traditional values from each generation are analyzed according to how they affect preference to job training. The next stage is an analysis of what each generation values in the workplace and how best to optimize their operations, followed by a conclusion of the study.
The tourism demand trends have changed a lot since the ’80s and reflect the diverse interests of the traveler along with the opening up of concepts such as Special Interest Tourism. Current trends include outdoor activities, awareness of ecological problems, educational advancement and improvement, and development of society.
When there is a hyper-reality, the lines between the inauthentic culture and the authentic culture become blurred, to the point where there is not really an authentic culture left. This becomes apparent when the culture of the tourists mixes with the culture of the native populations, and it makes it more difficult for the native to retain any kind of semblance of cultural authenticity.
The tourism in the UK is undoubtedly a large revenue earner (both in terms of domestic and foreign visitors) for its economic system, yet had been neglected at the national level for many years, with tourism policymaking left in the hands of the LAs. With LAs ruling supreme, the primary focus in the UK tourism policies was mainly on making economic gains.
The purpose of this chapter is to review the existing literature on the theories and theoretical concepts proposed by different scholars and researchers on customer satisfaction, customer loyalty, and service quality. All of these are important in the hospitality sector. The different theoretical perspectives would help develop the framework for the study.
There are a few points found in the literature which could help improve the volumes of tourists to the area, such as improving road links, updating the website and adding more attractions. It is important, however, in an area of natural beauty to ensure that the area is preserved, especially as there are a lot of species in the area that require protection.
Tourism is one of the world’s main economic activities which has had a huge impact on local as well as international communities with regards to tourist destinations. It has also positively impacted the economic growth and increased employment opportunities in Europe. Resilience has been observed and this has been largely attributed to the importance attached by European citizens to holidays and travel.
When a person gets an opportunity to travel, he gets a fair chance to learn the art of dealing with unexpected situations, to broaden his exposure, to be able to tolerate the differences in cultures and individuals and to develop a better judgment about the world, its people and his own existence.
30 pages (7768 words)
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The need to ensure the provision of excellent hospitality services in the hotel industry has given rise to hospitality management, a technically advanced field that attempts at delving into the minds of customers and exploring their perceptions of hospitality. Various physical variables govern the hospitality sector.
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Monaco is a state in Europe that borders on France and the Mediterranean Sea. The state is well known as a popular tourist destination due to the mild climate, attractive scenery and wide range of gambling facilities. Tourism is an intrusive activity. The validity of the research design will be discussed, and the methods justified.
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Mega events such as the World Cup foster dialogue and cooperation between people and nations. They are able to attract massive foreign capital; they boost tourism and contribute towards regeneration and achievement of broader development goals. The study reveals that the weaknesses are many as the nation is still an emerging economy but the opportunities are plenty.
The author of the paper argues in a well-organized manner that the demands of the present-day customers are very stringent. Even if one was to take a lenient view of what customer service entails, courteous and competent staff, prompt and correct delivery is the bare minimum that would feature in the ‘to-do’ list of customer services.
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According to the paper, cultural and ecological diversity are the major tourist attractions in Indonesia. The country is the world largest archipelago consisting of over 17,000 islands. The numerous islands provide the country with one of the widest diversity of animal and plant species in the world.
Consistently and continually selling their ways of life as a cultural commodity, those who are involved in the business of ethnotourism are utilizing each other—the customer, to gain a new cultural experience, and the service provider, who is allowing his or her home and village life to be exploited.
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The author states that there are many risks associated with surf tourism are many. The plan to incorporate weather to the increase or decrease of rate using website booking may require a highly technical system that incorporates accurate weather forecasting, projection, and prediction at the earliest possible time.
The most effective point towards a successful hotel is goal congruence. The closeness to downtown and commercial areas was what the customer desired. Within the special features category, the presence of restaurants, business lounges and clubs gave a positive impact. Of the communication category, the main desires were the provision of facilities like telephone and internet access.
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The author states that after more than a centennial of luxury hotel service, Savoy’s owners decided to close it temporarily for refurbishment to take the hotel to a new level of elegance. Owners of the hotel revealed that they plan to auction few of the items owned by the hotel such as the grand piano.
Every business needs customers to thrive and grow. In order to attract customers, the business needs to market itself- its superior products and/or excellent service and deliver customers’ expectations, if not go beyond it. “Moments of Truth” are times for businesses to prove themselves to the customers, as these are opportunities that they are assessed of the quality of their service.
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The research aims at assessing the potential alternatives that the Romanian government can explore in order to attract service industry benefits for the national economy, maximizes local, regional and international tourism market exploitation through government policy approach and explores the capacity of Local Tourism Governance Approaches.
Though ecotourism is a rather new field of human activity and it has not still been discovered if it is an aspect of mass tourism or an independent phenomenon of human activity. The interest of the world’s community to indigenous cultures and remote lands predicts great success to ecotourism. Ecotourism is an aspect of mass tourism.
Most tourism and holiday packages are designed to cater to whole families. In most parts of the world, work practices have robbed people of the time and opportunity they need to share with their families and loved ones. People are normally so focused on work and what they can get from it that they forget they have other lives to live as well.
In this research, the method of case study research along with a questionnaire survey is employed. Two USA based travel agencies are studied to find the answers to the main questions posed by this research. Along with this, a questionnaire survey study has been carried out on the members of social networking sites, FaceBook.
The city of Fremantle is a port city, situated in Western Australia, about 19-kilo meters southwest of the capital city, Perth. It is surrounded by the Swan River and has beautiful landscapes, heritage architecture, and historical sites. It is a beautiful blend of music, arts, and culture which further adds to the charm of this place, making it a popular tourist destination for visitors.
The author explains that Forty Travel and Tourism Agency (FTTA) was established on 18 February 2001 in Fujairah, United Arab Emirates (UAE) by Intekhab Jamal. The company has two offices at present and it specifically deals with offering services related to traveling and tourism. This can be categorized as a small to medium enterprise.
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The company was established in the year 1993 and it has been evident that in the year 2010 the company had been successful in providing 90000 passengers which were the biggest achievement for the company. It has a wide range of tours that explore highlights along with hidden delights of Western Australia.
The development of a place as a cultural destination could be also achieved through the airline carriers – without which the visiting of the above place would be extremely difficult. Indeed, airline carriers have offered the chance to travelers to be informed on the existence of places, which are distinctive in terms of their commercial traditions.
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The author states that in Asian hospitality industries that are led by expatriate European human resources managers, it becomes more difficult to streamline training and understand what drives local employee values, cultures and general beliefs related to lifestyle and the workplace environment.
The Yorkshire region is home to some vast countryside that can offer numerous opportunities for visitors to experience nature. Tapping the tourist element in the rural countryside will also be economically beneficial to the local communities besides providing them with a unique opportunity to showcase their tradition and culture.
Though the Japanese tourists tend not to be too sensitive to price changes, they expect the maintenance of a standard price band. However, in certain instances, it is observed that they display little concern about their expenses when it comes to purchasing luxury items, as is evident from their craze for “ultra-expensive Gucci bags”.
Egypt was a well-known tourist destination because of Giza Pyramids and the Aswan Dam. Income from tourism in Egypt went down by 11 percent after ‘al-Gama’a al-Islamiya’ started targeting tourists. The records say, tourism income increased 34 percent in the year 1995. In the year 1997, the generated income from tourism increased by 93 percent.
Thereby the company requires abiding by the ethical issues with great concern to attain its operations' efficacy. In this regard, Masdar functions through five incorporated divisions, such as the graduate university, which primarily focuses on research related to renewable energy production and other components of the sustainable technologies industry.
A global context of the development of wellness tourism in Australia introduces specific features into this business. Spa centers are being gradually transformed into spa towns and huge centers. With regard to international trends of wellness tourism development all over the world, Australian wellness tourism is marked by a steady growth of luxury spa centers.
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The hospitality industry - hotels, day spas, parks, other forms of lodging such as cottages or bed and breakfasts, event planning, catering, theme parks or cruise ship lines - is dependent on customer satisfaction. What brings someone to spend hard-earned money on enjoyment is a trust that the hospitality provided will be of high quality.
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This paper will begin with the statement that the development of tourism destinations worldwide has been resulted because of the increase of competition in the tourism and hospitality sector. The efforts made by governments and organizations of the private sector for the support of the tourism industry worldwide are characterized by the trend explored in the paper.
The tourism industry has grown exponentially in the last few years. The onset of technology, emerging markets, rapid global changes, rising incomes has contributed to making “tourism” one of the fastest growing industries in the world. “Eco-tourism” is the most important branch off in conjunction with tourism and has gained great popularity.
The bargaining powers of buyers or the tourists are low because the numbers of resorts are less. Thus, the buyers are bound to pay the rates asked by resort owners if they want to enjoy the experience of staying in a resort. The tourists are not left with a lot of options due to the presence of a lesser number of resorts in Dubai.
Leisure and tourism have some observable differences, but they are also closely related in terms of the activities involved and the factors that drive individuals to participate in them. There exist familiar influences that explain how individual behavior during tourism and leisure experiences, which include psychological and sociological factors like the motivations, economic status.
The author explains that in the early days, the company charged one shilling per person which was the total cost for ticket and the food provided on the train journey. Cook received a share from the fares charged to the passengers for the ticket. This became the first ever privately charged train journey which got advertised to the general public.
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Many countries in the world have been promoting tourism and travel mainly due to the fact that it provides a much-needed source of revenue to the national coffers. However, little attention has been paid to the fact that such over-enthusiasm for tourism promotion doesn’t take into account such nationally important problems.
The result of the study shows that the locals of Rhodes understand that even though there are many economic benefits that come along with tourism that includes financial prosperity, occupational opportunities, and improve the condition of quality of life; the residents also understand the social and environmental problems that were brought by tourism in their society.
There are a number of serious threats facing the world, but few are more serious than the problem of global warming, climate change, and environmental degradation. We need our leaders to do something to slow down this negative process. President Barack Obama campaigned for his office saying he would be one of the greenest presidents in history.
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The notion of a commodity chain is a useful and pervasive metaphor for thinking about links between production, distribution, and consumption of goods or services. According to Clancy, it is possible to consider a commodity chain as a network of labor and production processes that deliver a finished product or service as the end result.
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It is essential to state that Uran (2004) made use of the basic servqual model and developed the model for measurement of internal service quality – INSQPLUS. The authors proposed the existence of five gaps: Positioning Gap; Specification Gap; Service Delivery Gap; Communication Gap and the Rating Gap.
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As part of gathering basic information about the hotel preferences of the English travellers, this particular sub-objective will determine the impact of hotel services such as the provision of regular tea and coffee, the availability of tea or coffee facilities in each room, access to Wi-Fi inside each room, availability of modem.
The concept of tourism essentially includes the destination which a tourist wants to visit and the distance between the tourist’s residence and the destination. A tourist’ attraction for the destination plays a significant role in realizing his tourism desire. Leiper notes that the concept of tourism includes three basic aspects.
Environmental issues have never been such a central source of popular and scholarly concern. Global warming, tropical deforestation, ozone depletion, and toxic waste disposal are some of today’s major environmental issues that have recently been given greater coverage in the media and have greatly impacted social life across the globe.
Far from the noise of downtown areas, Castle on the Hudson is the vantage point of peace and the untold grandeur of life in the 20th century. When too much modernity is taking a toll of the goodness of living; when there simply arises the need to decompress, spending a day in the Castle is the most soothing escape. No other castle in New York perches on a hilltop.