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Employee motivation among call centre agents
80 pages (20000 words) , Download 2 , Literature review
In this regard, scholars have continually articulated the inherent importance of motivating employees to improve their effectiveness, job performance and productivity.... Finally, fourth, to determine the motivation factors that influence employees' job satisfaction.... Employee motivation is a key element that affects employee satisfaction....
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Impact of Taylor and Ford in My View Concerning Their Legacy
7 pages (2187 words) , Download 3 , Essay
Free
The untalented lot requires opportunities for higher level jobs, and equips the employees with job satisfaction and favorable working environment to boost their morale (Rylatt, 178, 2001).... National Employment Systems and job Autonomy: Why Job Autonomy Is High In The Nordic Countries And Low In The United States, Canada, And Australia.... Taylor felt that more is yet to unveil to improve on task performance.... An employee will never give the job their best shot if they feel; that the benefits appear way below their efforts....
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Workplace Flexibility and Employee Performance in Kraft Foods
33 pages (9711 words) , Download 3 , Essay
The paper "Workplace Flexibility and Employee performance in Kraft Foods " highlights that bringing many benefits to both the employer and the employee, it also brings benefits to other stakeholders, such as contributing to reducing traffic snarls and parking woes.... More emphasis will be put on performance and results rather than the number of hours worked; skills and competence will count more.... Therefore, 'as flexible working arrangements become part of the mainstream approach to work and the range of available options increases, there is an ever-pressing need to examine how such working practices affect the organization with regard to the performance of individuals and the impact on colleagues and managers' (Clare Kelliher; Cranfield School of Management, 2008, p....
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Critical Theories of Leadership Management
14 pages (4612 words) , Download 0 , Term Paper
Free
Ability to recognise this appreciates the fact that performance of individual is tied to wide array of factors which acts as constraints (Pindur, Rogers and Kim, 1995, p.... It is indeed true that teamwork if well managed can lead to unrivalled performance, but this is not an overnight engagement since it involves bringing various people with different traits and backgrounds on board to build a united block (Schermerhorn et al, 2011, p.... s human resource department objective has been to ensure that it provides qualified personnel to the company in order to assure the customers of superior performance....
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Integrated Marketing Communications
13 pages (3250 words) , Download 2 , Assignment
Free
He listed five factors in particular that were powerful determiners of job satisfaction.... These are the satisfiers associated with long-term positive factors in job performance while the dissatisfiers had only short-term effects only.... They might have become defunct but continue in the organization by the sheer weight of their previous performance.... If the organization does not have performance audit mechanism in place, it may not be able to see the palpable benefits of the implementation of the new system....
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Integrated Marketing Communications
14 pages (3500 words) , Download 2 , Research Paper
Free
He listed five factors in particular that were powerful determiners of job satisfaction.... These are the satisfiers associated with long-term positive factors in job performance while the dissatisfiers had only short-term effects only.... They might have become defunct but continue in the organization by the sheer weight of their previous performance.... If the organization does not have performance audit mechanism in place, it may not be able to see the palpable benefits of the implementation of the new system. ...
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The Motivation of Customers
14 pages (3788 words) , Download 3 , Essay
Free
The study is trying the find out whether there exists a correlation between customer satisfaction and institutions performance. ... This paper ''The Motivation of Customers'' tells us that research findings have potent that customer motivation is an essential ingredient in the performance of a financial institution all over the world.... esearch findings have potent that customer motivation is an essential ingredient in the performance of a financial institution all over the world....
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Customer Satisfaction in Electricity Service in the Sultanate of Oman
38 pages (9983 words) , Research Paper
Nobody downloaded yet
Researchers have come to terms of agreement with the fact that customer loyalty is a function of customer satisfaction and an essential component for the performance in any economy.... Researchers have come to terms of agreement with the fact that customer loyalty is a function of customer satisfaction and an essential component for the performance in any economy whether it is profit-oriented or not.... Researchers have come to terms of agreement with the fact that customer loyalty is a function of customer satisfaction and an essential component for the performance in any economy whether it is profit-oriented or not....
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Pluralism and Unitarism in Employment Relationship within Organization
15 pages (3750 words) , Download 5 , Essay
Free
This means that management has no choice but also to consider the interest of employees to be reciprocated of satisfactory performance.... The second source of tension is the relationship of time, qualifications and performance as against employee's effort and long-term labor capacity.... Specific issues concerning this pertain to the working time required by the organization as against the normal time by which employees can recover to work again, the qualifications required for the job as against the actual qualification of employees, and the evaluation of employee's performance as against the actual effort the employee put on the job....
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Recruitment and Selection
16 pages (4000 words) , Download 3 , Essay
An important step in selecting employees is recruitment: attracting people with the right qualifications (as determined in the job analysis) to apply for the job.... The first decision is whether to promote someone from within the organisation (internal recruitment) or to hire....
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Value of High-Performance Work Systems in Strategic Human Resource Management
13 pages (3607 words) , Download 0 , Assignment
Free
In nut shell, successful utilization of the HPWS should end in enlarged the intellectual capital that is the true intangible asset of the organization. ... The paper 'Value of High-performance Work Systems in Strategic Human Resource Management' states in a world dominated by a competitive economy, the strength of any company is highly influenced by the quality of the product and in the capacity to rapidly adapt to the changing environment.... Strategic human resource management (SHRM) has been defined as ' the linking of human resources with strategic goals and objectives in order to improve business performance and develop organizational culture that fosters innovation and flexibility '....
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Why It Is a Good Idea to Pay for Performace
20 pages (6013 words) , Download 3 , Research Paper
Free
The problem here constitutes failure to recognize the fact that wages and salaries are closely related to job satisfaction and attrition of employees, both locally and internationally.... The primary determinants of job satisfaction include the content of work, accomplishments, recognition, career opportunities, personal growth, and compensation.... This is because highly qualified employees put more effort to job performance; hence, they need higher compensations that the less qualified workers....
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The Glass Ceiling: Causes and Solutions
21 pages (5250 words) , Download 2 , Book Report/Review
There is no doubt that women are beneficial for companies.... Saxena et al.... (2009) found that having mixed gender boards is beneficial, as companies who have women on their board of directors have a much higher return on equity, sales and invested capital.... ... ... ... There is no doubt that women are beneficial for companies, therefore the issue of the glass ceiling is an important one....
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Human Resources Retention and Recruitment Strategies for Long Term Success
33 pages (8250 words) , Download 4 , Essay
In addition, technological advances and increased globalization has resulted in new, higher-level job skill requirements.... They face stiff foreign competition, fickle consumers, employees who want to be involved, rather than being told what to do and a responsibility to provide a reasonable Return on Investment....
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Gales of Creative Destruction and Learning Organizations
12 pages (3000 words) , Download 2 , Research Paper
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‘Several empirical studies showed strong correlation between learning organization cultures and work-related outcomes such as performance, productivity, turnover intention, job satisfaction and organization commitment' (Dirani, 192).... irani, Khalil, Measuring the learning organization culture, organizational commitment and job ... job satisfaction within the employees is another benefit of learning organizations.... job satisfaction of an employee is directly related to the employee's salary and his power within the organization....
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Effective Employee Performance Management and Implementation of Significant Leadership Style
21 pages (5544 words) , Download 2 , Research Paper
The objective of this research is to determine the importance of employee management and leadership approaches in the overall business performance of an organization.... In addition to it, it is also important for an organization to take care of the needs, expectation and satisfaction level of the employees within the workplace in order to maintain effective employee performance.... In addition to this, it is also important for organizations to consider effective leadership approaches in order to control the performance of the employees quite significantly....
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Poor employee motivation and compensation at Walmart Stores Inc
12 pages (3000 words) , Download 6 , Research Paper
Free
performance issues 1.... A synopsis of the quality management processes Owing to the significance of human capital management to any business, Walmart values their employees as an imperative asset that will shape its organization's culture and level of performance.... The organization appreciates the vital connection of contemporary performance management initiatives to an effective employee relations program.... DiNovella (2005) indicated that the Walmart's effective performance management program is based on the realization of the appropriate business outcomes, gauged by their effect and not by the magnitude of the measures....
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How to build a learning organization with high innovation/how structure affects learning
5 pages (1250 words) , Download 3 , Essay
owever a performance management culture is strong at MPS and there is an astringent appraisal system linked to remuneration and promotion.... The most important factor would be to avoid staff resistance, as it might be the case that staff might refuse to make new relationships with new staff as they feel their job might be in jeopardy....
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The Glass Ceiling of the Hospitality Industry
9 pages (2588 words) , Download 2 , Essay
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The majority of job placements should be available to women.... Staff positions are less prominent and therefore women are less likely to receive promotions and attain the very top of job hierarchy ... These negative ideas unfortunately lead some women to question their own supervisory abilities, to evaluate themselves harshly on performance appraisals, and to set low performance expectations.... The most prestigious and, therefore, better-paid job positions are occupied by men (Burgess, 2003)....
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Management and Personal Development Issues
15 pages (4031 words) , Download 2 , Essay
Free
I also realized that at interviews, people are usually trying too hard which mostly does not give the true picture of their abilities.... For teams to work effectively, the right people have to be selected to ensure effective performance of the team.... I efficiently manage to convince people and persuade them to do a certain task or job.... My first ever job included setting tables, taking orders, waiting tables, serving food and building customer rapport in a professional manner....
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Measuring Employee Opinion to Enhance Employee Productivity at Wausakee Composites
7 pages (3028 words) , Download 1 , Research Paper
Free
he standards for evaluating individual performance are clear.... There is sufficient recognition for good performance in this organization.... y superior clearly informs me of the performance he expects from the group.... I receive adequate guidance from my boss that allows me to improve my performance.... Briefly, the survey is a pulse of employees opinions about various facets of work such as job fulfillment, leadership and management, supervision, teamwork, among others....
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The benefits and negatives of hiring temporary workers
24 pages (6000 words) , Download 3 , Essay
This difference clearly reflects the benefits offered to many women by the temporary help supply service industry, particularly the combination of flexible work schedules and the opportunity to acquire needed experience and job market exposure.... In order to consider this question,an overall analysis will need to be done covering the benefits and negatives of hiring temporary workers,and analyzing how they may or may not assist a company with cutting costs....
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History of Work-family
7 pages (2073 words) , Download 4 , Essay
Free
Work-Family Balance and job Satisfaction: The Impact of Family-Friendly Policies on Attitudes of Federal Government Employees.... Lack of self evaluation on the part of the employee is a big challenge when it comes to their performance at the workplace.... ?Beyond work-family balance: advancing gender equity and workplace performance.... This has made the average working American spends the majority of his or her time on the job....
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Theories of Leadership, Organizational Change, Communication Problems
8 pages (2000 words) , Download 2 , Coursework
Free
This is always associated with the high levels of job satisfaction and organizations productivity.... From good communication, the organizations may reap benefits such as improved performance, good working culture, personal effectiveness in the management positions, a collaboration that makes the implementation of change easier and ease in management and holding of meetings as suggested by (Wick 1979).... These are often experienced in various organizations and thus have effects on the effectiveness and the overall performance of the organization....
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The Dynamics of Workplace - Women in Business
17 pages (4250 words) , Download 3 , Research Paper
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onsequently, women face cultural shock on exposure to an utterly new and different job environment, and their expectations regarding their performance or response to critical job situations are affected deeply.... The paper 'The Dynamics of Workplace - Women in Business' traces update ladies' status in the job market, challenges faced by women, regulations which have rendered improvements in the organizational structure of their workplaces.... The common constraints that women face in the workplace are 'job insecurity; increased workloads and pressures; restricted opportunities; problems over child care; sexism from powerful males....
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Self-Leadership and Personality and Individual Values
6 pages (1959 words) , Download 0 , Literature review
Free
Sahin (2011) relates self-leadership with higher self-esteem, communication effectiveness, job satisfaction and better management through a positive psychological climate.... nother perspective of relation between self-leadership and individual values is that presented by Judge and Locke (1993), in relation to job satisfaction, in which they support the argument presented by Hulin et al (1985) and Smith et al (1969) that individuals tend to relate their past experiences with relevant or experienced outcomes, which in turn decide their future course of action....
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Self-leadership and Personality and/or Individual Values
8 pages (2000 words) , Download 3 , Essay
Houghton et al's (2004) research explored the relation between self-leadership and personality traits while differentiating between self-leadership dimensions and personality dimensions.... However, this research also established a point to debate that the relationship between self-leadership and personality traits is positive only if the individual was never exposed to self-leadership activities; however, the same cannot be true if the...
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Value Creation In E-business in Xtra Company
14 pages (3500 words) , Download 2 , Case Study
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and job-related stress: a conceptual model and preliminary study, Journal of ... The first concern that should be addressed right away is the question of job security of the employees.... There is also the concern regarding the redundancy of job functions.... Although, there is a perception that the concept of leadership is loosely use, its role in facilitating organizational performance enhancement is accepted (Jing & Avery, 2008)....
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Measuring Employee Opinion to Enhance Employee Productivity at Wausakee Composites
7 pages (3039 words) , Download 2 , Essay
Free
8 40 22 The standards for evaluating individual performance are clear.... 3 51 47 There is sufficient recognition for good performance in this organization.... 5 47 Management and Supervision 4 My superior clearly informs me of the performance he expects from the group.... 8 22 48 I receive adequate guidance from my boss that allows me to improve my performance.... Briefly, the survey is a pulse of employees' opinions about various facets of work such as job fulfillment, leadership and management, supervision, teamwork, among others....
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Housekeeping - the Effectiveness in the Hotels Operations
27 pages (6672 words) , Download 2 , Essay
The paper "Housekeeping - the Effectiveness in the Hotels Operations" states that the avenue hotel creates a true home away from home that is almost an impossible task for any hotel to accomplish.... However, the hotel provides an amazing sense of tranquility in the progressive Frederiksberg district....
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Recruitment Strategy and Issues of Attracting Talent in an International Dimension
12 pages (3000 words) , Download 2 , Assignment
Free
“Human resource policies and job descriptions are important to implement consistent human resource policies, procedures and solutions.... “The focus of the performance appraisal is measuring and improving the actual performance of the employee and also the future potential of the employee.... ?? (performance appraisal, 2007).... The different types of tests are aptitude test, interest test, intelligence test, performance test, personality test....
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Self Leadership and Individual Values
6 pages (1843 words) , Download 3 , Essay
Free
Sahin (2011) relates self-leadership with higher self-esteem, communication effectiveness, job satisfaction and better management through a positive psychological climate.... The Interaction of Self-Leadership and Psychological Climate of job performance.... Another perspective of relation between self-leadership and individual values is that presented by Judge and Locke (1993), in relation to job satisfaction, in which they support the argument presented by Hulin et al (1985) and Smith et al (1969) that individuals tend to relate their past experiences with relevant or experienced outcomes, which in turn decide their future course of action....
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The Human Resource Management Has a Strategic Implication
13 pages (3250 words) , Download 2 , Research Paper
Free
This first requires setting up a standard of performance for each post and job.... There are many other factors that affect the work and job satisfaction of different employees but money is one of the most important factors that attracts people at work and make them commit to their respective jobs.... Once this is done it is best to make the people realize the true problem so that they can do something about it (Hopkins 1998).... Once this is done it is important to decide what should be the technique employed to motivate them and if motivation is only to arrive within the certain performance criteria than what is the different criterion that needs to be set....
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Effective Motivational Incentive Used Within the Tesco to Increase Employee Performance
24 pages (6000 words) , Download 4 , Essay
This research study was undertaken to examine the impact of incentives on employee performance within the Tesco PLC.... The study results indicate that incentives have a definite positive impact on employee performance .... From the present study, it can be analyzed that there is a strong relationship between effort and performance, performance and rewards, and the rewards and satisfaction of personal goals.... Thus, it can be said that while on one hand motivation through incentives is a definite precursor to better performance, on the other hand, other factors should also be in place for a smooth running of the system....
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Current Labour Trends in the UK
11 pages (2750 words) , Download 2 , Case Study
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A manager is someone whose job is to directly support the work efforts of others, and with responsibilities that are directly associated to organizational behaviour, and helps people achieve both high performance and job satisfaction (Schemerhorn, 1997).... The United Kingdom, despite favourable performance in the stock market, is also faced with problems associated with the rise in costs of goods and services.... Close to the category of slaves, they are believed to be under absolute power by the managers, and monetary benefits alone can stimulate their performance....
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Effect of Non-financial Rewards on Employee's Motivation
33 pages (9226 words) , Research Paper
Nobody downloaded yet
t is the key function of the Human Resource Management department of an organization to develop and implement such practices that are able to enhance job satisfaction and motivation among employees (Yousaf, et al.... Therefore, the true success of an organization is dependent on the employees of the firm (Ijaz and Khan, 2013).... This is because the operational job of the company is carried out by its employee base only and the productivity of the firm depends on the workability of the laborers....
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Research paper:The imapact of appraisal system on the productivity and morale on saudi Aramco employees
55 pages (13750 words) , Download 4 , Research Paper
performance Appraisals have been the most common methods employed by employers and organzations to incentivize and measure the performance of their employees.... performance Appraisals have been the most common methods employed by employers and organzations to incentivize and measure the performance of their employees.... The process usually involves a dialouge between the employee and his supervisor where they discuss employee's performance compared to supervisor's expectations and to identify areas that require training or development....
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The Modern Management of Marks and Spencer
9 pages (2502 words) , Download 2 , Case Study
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&S has found that customer-facing employees play crucial role in improving the productivity per employee as it directly reflects the customer satisfaction and quality of services provided.... Customer satisfaction and maintaining good relation with customers have been key elements of Marks and Spencer in order to gain the benefits for the competitive environments.... This work provides a case analysis on Marks and Spencer in regard to its success in the UK grocery market through its effective operations in terms of business performance, effectual workforce, quality services and customer satisfaction....
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The Cause and Effect of Nurse Turnover in Their Organizations
13 pages (4083 words) , Download 1 , Research Proposal
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A healthy working environment affects job satisfaction and eventually affects the employee's intention to leave.... ?Improving job satisfaction and Lowering Turnover Rates | Minority Nurse.... Registered nurse job satisfaction and satisfaction with the professional practice model.... There are various measures to determining job satisfaction.... Out of all these measures, remuneration was not a key factor in determining job satisfaction....
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Management theories
4 pages (1000 words) , Download 2 , Research Paper
nformal leadership instead of formal authority of the organization's managers is crucial for enforcing and setting the principles of the group of performance.... This behavioral theory shows the findings of a research study that was carried out by the behavioral scientists such as Chester Bernard, Chris Argyris, Douglas McGregor, Herzberg and A....
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How Organisations Strive to Build a Happy Workforce
20 pages (5966 words) , Download 0 , Term Paper
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job satisfaction and Organizational Commitment: The Case of Shkodra Municipality.... Linking Extrinsic and Intrinsic Motivation to job satisfaction and To Motivational Theories.... The Relationship between Employee Motivation and job Satisfaction of African-American Human Service Employees.... Hence, it becomes challenging companies to create the right balance amid employee satisfaction and organisational productivity along with interest....
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Employment Relationships Impact on the Overall Success of an Organisation
7 pages (2407 words) , Download 2 , Case Study
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Many empirical studies have demonstrated a relationship between employer and outcomes of job satisfaction and organizational commitment.... ypothesized Effects of job performance'.... According to him, the degree of perceived organizational support is also directly related to employee commitment and job satisfaction (Eisenberg et al, 1986).... rom the discussion, it can be seen that performance depends on how the employer takes care of his employees....
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The Impact of Flexible Work Practises on Employee Commitment
56 pages (9644 words) , Download 3 , Essay
When employees are given the freedom of choice with regard to their work patterns, job satisfaction can be increased (Hyman and Summers 2004).... Organisations have also benefited from such practises through increased productivity, enhancement of work quality, and improvement of financial performance.... In remote working, for instance, aside from increased employee satisfaction, there has also been an increase in worker autonomy and independence....
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Managing Employment Relations: Oxford Health Care International (OHCI)
10 pages (2500 words) , Download 3 , Essay
Free
OHCI's introduction of employment contracts and the proposal to introduce performance-based pay can be seen as the management's efforts to gain greater control over employees.... While the management successfully introduced the employment contracts, performance-based pay was met by much employee resistance and shelved[Rep].... Finally, the company should consider reintroducing performance-based compensation.... Besides, given the current situation where OHCI employees are not unionised, performance-based pay becomes a powerful alternative to collective bargaining....
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The Best Means of Staff Appraisal: Management and Employee Perceptions
44 pages (11000 words) , Download 2 , Dissertation
Parenthetically, it is through this reciprocal cooperation that the satisfaction and motivation of the employees are guaranteed.... Unfortunately, the employment of various methods for performance appraisal has resulted in confusion, most especially as regards the true purpose of the former.... In this regard, many organisations have recognized the importance of performance appraisal systems.... performance appraisal systems are effective means by which standards of staff performance are evaluated, salaries and advancements are determined and identifying factors that are detrimental to the effectiveness of the entire staff....
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The Human Resources Function in an Organization
6 pages (1500 words) , Download 2 , Research Paper
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This service includes employment counseling, assistance with resume preparation, training in job search skills, training to improve interviewing skills, and job referral assistance.... This was a realistic expectation but care should be taken so that outsourcing does not have a negative impact on employee satisfaction and overall organization performance ... , Measuring the true Benefit of Human Resources Outsourcing, ... Employee productivity and organization performance is directly linked with the compensation schemes that an organization follows....
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A Result of Human Motivation
12 pages (3000 words) , Download 2 , Dissertation
Free
The lack of job satisfaction and the problems experienced by the nurses has led to a perception that nursing is not a good choice of career (Campbell, 2006, p.... Poor morale is a result of poor working conditions and inability of the management to generate a relation of trust in their employees.... performance A Result of Human Motivation Human being's behaviour is driven by his needs, desires, goals and ambitions.... The lack of motivation affects their performance at work and hence, also affects the quality of patient care. ...
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The Reward Model of Success
40 pages (10000 words) , Download 3 , Case Study
The reward practices and policies are all based on employee involvement, employee engagement and to maximize performance.... The reward strategy has to be in alignment with the overall corporate strategy, which can enhance performance.... The reward strategy has to be in alignment with the overall corporate strategy, which can enhance performance.... Employee involvement is essential to keep their interest sustained in the job because this alone can enhance productivity....
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Critique of the service-profit chain
13 pages (3250 words) , Download 3 , Essay
Free
Many researchers show that there is a linkage between overall job satisfaction and the relationship with customer satisfaction (Schneider et al.... On one hand, there is customer satisfaction and business profitability while on the other; there is productivity, loyalty and employee satisfaction.... The relationship between services and profits is mainly pegged on the quality of the service, the customer satisfaction and ultimately customer loyalty....
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New Communication Structure for Motorola. Organizational Culture
9 pages (2250 words) , Download 3 , Assignment
Free
This process undoubtedly will be enhance the effectiveness of the employees in terms of job quality and quantity and will be obtain a competitive advantage in the market place (Shahzad, Luqman, Khan, & Shabbir, 2012).... Organizational Culture The culture of the organization and its impact on the performance are coherently related to each other.... In this context, the human resource managers of the Motorola will have to take significant responsibility to analyze the performance of the employees and will have to provide valuable suggestion to enhance their performance....
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