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Attaining success and the set goals results in praise and is also anticipated to result to Job Satisfaction.... iven the significances of customer satisfaction and service quality, there are numerous questions that pop out; why is service quality often awful?... Merely asking the clients about their service experience and their satisfaction may not give adequate information on what needs to be altered (Laws, 2004).... Therefore, even if the worker may not want to express these feelings, he or she may be compelled to express and suppress the feelings in order to make the customers and clients within the flights comfortable, thus increasing customer satisfaction....
The author of the paper 'Emotional Intelligence and its Role in Human Service Organizations' states that the increasing importance of emotional intelligence suggests that the new challenge for human service and care organizations is not to ignore the critical role played by emotions among their employees....
To the worker, for example, wellness in the workplace means Job Satisfaction, physical and mental soundness, positive inter-personal relationship at work and, by extension, at home and improved professional prospects.... job demands 6
... The World Health Organization defines occupational stress as the behavioral, emotional, mental and bodily reactions to perceived threats of job content, job organization and job environment (WHO, 4)....
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Creating successful processes that provide foreseeable outcomes that will be successful and have mutual benefits will help to promote more Job Satisfaction when accompanied with responsibility and opportunity.... However, in most instances, the needs for higher levels of satisfaction are most relevant to finding motivation for an employee (Fiore, 2004, pp.... Consider the difference of these two aspects of satisfaction.... Any employee who is working their way through the hierarchy of needs to achieve greater personal satisfaction will immediately respond when responsibility and opportunity will allow them to advance up the ladder of human needs....
This paper 'Communication as the Lifeblood of an Organisation' highlights the importance of communication in organizations by presenting the various studies conducted by renown and reputable researchers.... Communication is considered the catalyst that spurs growth and productivity.... ... ... ... The author of the paper states that communication and the different forms of communication are explained to fully comprehend the importance and functions of the activity within the organization as well as the different forms of communication that frequently take place in an organization....
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Gilbreath supported this argument when the researcher calls for organisation facing communication and Job Satisfaction problems to institutes good fit between employees and their work environment.... iercy, N,F, ( 1995): Customer satisfaction and the internal market, marketing our customers to our employees, journal of marketing practice, applied marketing science, Vol.... poor job design, ineffective supervisor behaviour, poor communication, mismatches between employee's skills and job demands)....
The companies have to create a proper balance between monetary and nonmonetary rewards in order to create adequate level of Job Satisfaction in the workforce.... The population of developed world considers work as worship, and therefore, they are going to find satisfaction and happiness in the experience of personal and professional development indeed.... The employees have to feel important and powerful in order to have motivation that they can use in order to perform the job both effectively and efficiently....
67) showed that employee inclusion is strong predictor of Job Satisfaction and low rates of employees' turnover.... It means that, aligning equity, diversity and inclusion with the company's mission statement increases satisfaction, motivation, and retention.... On the other hand, when employees leave organization due to discrimination, it taints the image of the company making most job seekers to avoid the firm.... As result, they become less motivated and dissatisfied, and may resign to look job elsewhere....
"Theoretical Arguments about Group Effectiveness and Group Efficiency" paper examines the strategies and factors that can achieve and maintain 'group efficiency' and 'group performance and identifies how can this 'group efficiency' and 'group performance' be gained and subsequently maintained.... ....
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For highly talented individuals, the opportunity to develop both professionally and personally plays a significant part in Job Satisfaction.... Nevertheless, these conventional sources of strength are coming under pressure from growing struggle for talent in the job market.... s new generations of individuals enter the job market, organizations wonder how best they can attract this novel talent.... Talented job applicants may also be attracted to an organization because of an organization's job descriptions....
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The Impact of Motivation on Job Satisfaction amongst Employees of a National Broadcaster.... The prime intention of this research study is to examine how the perception of goal setting motivates individuals in a workplace to perform better through enhanced satisfaction and recognition.... The prime intention of this research study is to examine how the perception of goal setting motivates individuals in a workplace to perform better through enhanced satisfaction and recognition....
Socialisation is vital for the engagement of the employees because according Maslow's Hierarchy Theory; socialisation is part of the needs that firms have to satisfy in order to obtain Job Satisfaction (Maslow 1954).... From this perspective, the study will focus on five aspects of HRM, namely, resourcing, employee engagement, job design, employee development and leadership.... However, with developments in technology, HRM administrative functions are no longer its main concern, but it is now focused on coming up with strategies that position the right staff in the right job at the appropriate time and carrying out task effectively (Lawler & Morhman 2003)....
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The study measure overall Job Satisfaction and organizational commitment.... Therefore, it is important to investigate the behavior of employees and implicate each behavior in work relationships and the tendency to engage in other works that are not part of an individual's job description.... In such cases, each worker is limited to their job descriptions (Ning & Porter, 2014).... For example, some jobs demand security clearance and does not welcome engagement of other employees below the particular job description....
It is also supposed to bring about Job Satisfaction.... mprove the satisfaction of customers.... BYOD is also supposed to increase employee satisfaction.... When it comes to them presenting themselves for things like job interviews, they find it hard to communicate in the appropriate manner....
A 1991, ‘Comparative study of Herzbergs Two-Factor Theory of Job Satisfaction
... The degree of satisfaction that each employee receives by doing the current job in
... comparison to the degree of satisfaction he will have in doing the next best job.
... The strategic significance of these modern approaches depends on a number of factors such as organizational and management structures, culture, leadership style, corporate goals, stakeholder satisfaction and external environmental pressers, especially related to competition....
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he person's overall satisfaction with his/her life and the relationship that exists between the independent variable and the dependent variable was identified.... The other variables that shows a negative relationship with the dependent variable is the age, satisfaction with life and legal marital status.... ob satisfaction
... he variables that are changed include: the dependent variable “Smoke Cigarette now”, Total monthly income – gross, current job: permanent or temporary, sex, Urban or rural area, derived, Number of own children in household, Legal marital status and the ethnic group....
Providing job security, work and life balance, social benefits and packages, job and positional promotions, and keeping clear employees expectation despite the slow economic growth would increase employees' morale, Job Satisfaction, secure their future, eliminate fear of job misplacement, and create more opportunities to learn, develop, and maximally utilize their talents (Scott, McMullen and Royal , 2012).... Talent Retention Communication and good treatment of employees or the workforce is vital in motivating their ability and more so, increasing their satisfaction in an organization....
Enhanced skill level is critical in increasing the Job Satisfaction of employees as they find it relatively easy to perform their routine responsibilities.
... This has continuously ensured the company remains within the top ranking banking institutions and a desired level of customer satisfaction has been achieved in the process.... The elements of quality within the service industry is essential in ensuring customer satisfaction with the services (Dale et al....
According to a fact sheet published by the American Association of Nurses, "Insufficient staffing is raising the stress level of nurses, impacting Job Satisfaction , and driving many nurses to leave the profession".... he job of the nurse, besides being stressful, is emotionally exhausting.... he nurse's job requires a lot of walking and standing.... nurse's job involves handling of toxic chemicals and radiation, which can lead to serious health problems....
This essay "Effectiveness of Mentoring in Organizations" focuses on mentoring relationships between developers and protégés that form the fundamentals of internal learning within organizations whether carried out formally or informally.... It depends upon a number of factors.... ... ...
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(1999b), 'Explaining and forecasting Job Satisfaction: The contribution of occupational profiling', Working Paper 3: ESRC Future of Work Programme, Swindon: ESRC, ISSN 1469-1531.
... Flexibility has been used to characterize organizations, job content, people's pay and the length of their working life.... Flexibility has been used to characterize organizations, job content, people's pay and the length of their working life.... he first peripheral group has less job security and access to career opportunity....
This results in improved employee performance, job involvement, Job Satisfaction, and employee morale and behavior.... This results in greater employee satisfaction and as a result, better performance of the business.... This, in turn, improves on employee satisfaction as well as cultivating proper behavior among the employees, thus, empowering them.... Thus, the personal attributes of the manager as the ethical and effective leader are related to the perceived approach towards work and job involvement.
...
They must guide the work force, influence their behaviour and motivate them to contribute maximum towards achieving the organisational goals or corporate objectives.... Huge.... ... ... ital invested is in the textile sector with new scientific practices ‘but technology alone will not bring the desired result if the human resources are not utilized properly” (Dr....
Hertzberg's Two-Factor Theory of Motivation proposes that the factors that contribute to Job Satisfaction are not as the ones that contribute to dissatisfaction (Appendix 2).... The process involves job analysis, job description and job specification (C?... job analysis involves the assessment of jobs and the behaviours necessary for task formation.... job specification is the guideline on the specifications required for holders to perform their required tasks effectively....
o raise morale, motivation and Job Satisfaction levels among the companys employees
... t is obvious that training does indeed help in the development of productivity, customer satisfaction, morale, service quality and skills (Austin, 2008).... Development can be divided into two categories: On job training and O the job training (Stolovich, 2002).
... n the job Training Methods
... The different categories of On the job Training are:
...
Therefore there is necessity for the HR department to motivate the employees in a way that would help to have Job Satisfaction.... The level of satisfaction in a particular job is also another major reason for the high rate of turnover.... job related stress is one of the causes which contribute to the high rate of turnover among the employees.... The employees said that they received training for the job that they performed but it was mainly on the job training....
aregivers should understand that giving 10 minutes to the approach of treating the emotions and the soul can have a wonderful effect on the patient and hence in fact save time, energy, create a feeling of satisfaction and happy environment.... A survey conducted by Thorpe and Loo in the year 2003 has shown that how a supervisor behaves with the nurses matters a lot as it affects their behavior in turn and also decides the job satisfaction level of the nurses....
According to the management, the various reasons of high attrition such as, Job Satisfaction, compensation structure, interpersonal relationship, training and development, organization structure and organization culture, are well-managed by way of framing policies that are employee friendly and beneficial in nature.... Opinion of leaders on employee satisfaction and retention
... n context of the current paper, the organization in subject is Procter & Gamble, where questions regarding employee satisfaction and retention were asked to the prominent leaders therein....
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The question of Job Satisfaction becomes irrelevant, considering the level of skills and job requirements; moreover, these jobs may be dealt as desperate measures of necessity.... Performance of an employee is the first indicator of his or her satisfaction with the job.... This literature review "Why Have Debates about Work-Life Balance Come to Prominence in Recent Years" presents a society that is overwhelmed with economic stature, job insecurity, and severe competition that has not much to offer in regards to family or leisure....
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The major areas that will be under focus in the research are Job Satisfaction and fulfilment by the staff, the degree of staff performance dependent on the level of satisfaction, client satisfaction and the rate of employee turnover in the industry over the years.... Since the major part involves service delivery, the degree of customer satisfaction is based on the quality of work that the staff put in at the work place.... The influence of staff motivation on client satisfaction
...
Apart from the major strength mentioned above this approach also enhance the cost effectiveness of the organization and also improves the Job Satisfaction level among the employees which in turn decreases the employee turnover.... All these generalized practices would increase employee satisfaction, decline employee turnover rate, improve the overall performance of the employees and enhance the organizational performance which is needed to attain the organizational objectives....
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(2009), The moderating effects of organizational culture on the relationships between leadership behaviour and organizational commitment and between organizational commitment and Job Satisfaction and performance, Leadership and Organization Development Journal, v 30, issue 1, pp 5-86
... But it is not always possible to have external rewards for all activities and therefore the management has to promote intrinsic motivation that is the outcome of internal factors like self satisfaction or the pleasure of satisfactory performance....
Human leverage is a significant contributory factor in attaining competitive edge through customer satisfaction and organization performance.... Name: Tutor: Course: Date: University Critically discuss how best practice HRM can contribute to improved organisational performance Introduction The paper evaluates the extent to which human resource development and other human resource practices facilitate learning and performance....
Five-factor model of personality and Job Satisfaction: A meta-analysis.... It is basically net satisfaction of various constituents in the process of transforming and gathering inputs.... Critical Analysis Employee performance depends on various factors like organizational culture, employee motivation, performance appraisals, employee satisfaction, training and development as well as compensation.... Steve job was known for micro managerial style and having capability to understand the requirement of customers....
Ongori and Agolla (2008) also discuss that stress in organizations have been known to cause low morale, accidents, decreased Job Satisfaction, decreased quality in products, and conflicts in the workplace.... Behavioural issues may manifest as irritability, loss of enjoyment in life and all other activities, job dissatisfaction, isolation, moodiness, loneliness, anger, and nervousness.... Stress can be categorized in terms of functions affected in a person's life, including the following: physical, work-related job stress, role stressors, social stressors, time-related, career-related, traumatic events, and stressful change processes (Sonnentag and Frese, 2003, p....
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It has been established that employee engagement is related to wok outcomes such as organization commitment, extra-role performance, job performance and Job Satisfaction (Schaufeli and Bakker 2004; Sonnentag, 2003).... ook (2008), observes that a 10 percent increase in employee engagement can contribute to a 6 per cent increase in customer satisfaction and a 2 percent increase in profitability.... 2008, The essential guide to employee engagement: better business performance through staff satisfaction, Kogan Page Publishers, New York....
In spite of these alterations, there has been no empirical evidence described from the point of view of the employee, either in the wide-ranging perspective of the quality of life of an employee or the more explicit dimension of Job Satisfaction (Wilcock & Wright 2002).... The objective of this paper is to discuss the direct outcomes of work-life balance policies in human resource management (HRM) and employer awareness of employee satisfaction with their work-life balance, and also the indirect and direct influences of work-life balance policies and practices of employee satisfaction....
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The hospital employees also stand to gain from the Job Satisfaction.... As a result, patient satisfaction decreases as they wait the referral to other departments.... As a result, this will lower the cost and enhance the patient and the employee satisfaction.... An Enterprise Data warehouse merges clinical data, financial data, human resource data, and the patient satisfaction scores.... he process will enhance patient satisfaction....
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This students have the urge to work with esteemed companies, which can provide them Job Satisfaction and a worker friendly environment.... Information of the right job makes the students happy and comfortable as it provides them the satisfaction that their degree and skills will be utilised efficiently.... ) What are their experience pertaining to job search after graduating?
... he above figure highlights that the majority of the students of UEL want to do job after graduation....
This paper discusses the role of motivation in getting work done and especially in increasing employee job performance.
... Therefore, to achieve optimal job performance, employees must have the ability to perform the tasks; this ability is innate and also can be learnt.... Therefore employee motivation is very crucial and central to the job output of employees.... pector, Fox, , & Van Katwyk, (1999) notes that education, experience, and the nature of training an employee has also plays an important role in job performance....
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Consequently, it is difficult for newly graduated nurses to attain Job Satisfaction; more so because they have high expectations following their graduation.... In reference to a study by Johns Hopkins University School of Nursing researchers, published in the year 2007 for example, it was established that more than fifty percent of graduates are more likely to leave their job within the first year of employment (Benner, Tanner & Chesla, 2009).... Newly graduated nurses who find the job very demanding, emotionally draining or very risky may end up leaving their jobs....
rom the discussion, it can be analyzed that an employee generally wants Job Satisfaction.... Current research and studies concluded the various satisfaction areas for patients and employees:
... mprovement in human resource can be primarily done in three following ways: 1) Work System, 2) Educating employees for effective work through training and development, and 3) employee satisfaction.
... ) Employee education, training and development: Improvement by way of continuous process in terms of technical, behavioral and managerial roles according to employees need results in more efficiency in work with employee satisfaction and it also helps in reducing cycle time which ultimately results in customer satisfaction and delight....
This results in better production, less transgression of rules, dismissals, resignations, less grievances and better job satisfaction.... He creates the environment in which employees can work effectively to accomplish the goals of the enterprise and at the same time obtain substantial satisfaction of their needs".... ellriegel (1993:390) advises that "the organization should develop a pool of job candidates from which to select qualified employees....
Ultimately, the economies will play a role in Job Satisfaction and the general wellbeing of the entire society.... On the other hand, by promoting better work and working lives, employers will assist their employees to achieve the optimum balance which is an integral part of general wellbeing, motivation and work satisfaction.... There will be notable improvements in the level of job security, motivation, employment relations, performance, commitment and the workforce's intention to stay....
Southwest Airlines abolished dress code and it has various programs on rewarding its employees for loyalty, performance, personal motivation and Job Satisfaction.... egarding marketing data and customer satisfaction according to the American Customer satisfaction Index the airline satisfaction is very low.... Southwest Airlines still remains the leader in customer satisfaction, profitability and employee motivation programs....
Herzberg's two-factor theory or dual-factor theory states that there are certain factors in the workplace causing Job Satisfaction whereas some other factors causing dissatisfaction.... Motivators can provide positive satisfaction to employees and they mainly include challenging work, recognition, responsibility, and personal growth.... Although hygiene factors do not give positive satisfaction to employees, their absence may lead to dissatisfaction....
articipation in the decision-making process has been linked to Job Satisfaction, especially if the diverse, nontraditional members are asked of their opinions.... As per to the various theories, motivation could be entrenched in the fundamental requirement to reduce physical pain and maximize satisfaction, or it might consist of precise requirements like eating and resting, a preferred object, pastime, objective, state of being, superlative or it may be accredited to less-apparent reasons such as unselfishness or morality or overcoming mortality....
Gilbreath supported this argument when the researcher calls for organisation facing communication and Job Satisfaction problems to institutes good fit between employees and their work environment.... iercy, N,F, ( 1995): Customer satisfaction and the internal market, marketing our customers to our employees, journal of marketing practice, applied marketing science, Vol.... uman Resource recruitment has been argued to be the process of attracting the best qualified individuals or candidate to apply for a job....
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(2006) A study of relationship between managers' leadership style and employees' Job Satisfaction.... For example, Lee-Kelley (2002) maintains that companies are constantly facing pressure on price, satisfaction and shortening product cycles.... On the other hand, unity managers are characterized by consultative behaviour, lead their organization through intellectual and participative stimulation, and derive work satisfaction through unity at all levels of management....
Work motivation and Job Satisfaction.... Safety needs come second after satisfaction of the psychological needs.... n the satisfaction of the four needs, through the difficult assignments that were presented to the trainees and with the help of Oliver in handling the assignment, the successful accomplishments brought a sense of self-esteem.... amie Oliver was deeply involved in the recruitment and selection process of the applicants to his “Fifteen” restaurant by focusing on each individual's ability to handle tight schedules, their work attitude and their passion for the job....