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13 pages (5134 words)
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, Literature review
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These job responses include perceived job fit, Job Satisfaction, organizational commitment, and organizational citizenship.... Donovan, DT, TJ Brown, and JC Mowen (2004) ‘Internal benefits of service-worker customer orientation: Job Satisfaction, commitment, and organizational citizenship behaviours', Journal of Marketing, vol 68, no 1, pp 128-146.... This review "Services Marketing: Company X" considers the concept of 'satisfaction gaps' that emerged from marketing research, which is the difference between customer expectations....
In addition to this, Job Satisfaction also includes job elements such as salaries, promotions and working conditions (Berger 1984 & Dreher 1981), that have been found to be directly related to positive behaviours such as less absenteeism and less job turnovers (Motowildo, 1983 & Weiner 1980).... For instance, studies have shown that through Job Satisfaction and the benefits provided, employees are motivated to exhibit behaviours that are supportive of enhancing their work performance and their support towards product and service quality (Anderson & Oliver, 1987; George, 1990)....
Owing to its international presence, Execon faces cultural relevant challenges in managing its staff as well as delivering customer service.... This report highlights some of the challenges and.... ... ... This report is made for the use of the specialists, hired by Execom in the field of Marketing, HRM and Food and Beverages, and it is expected that they will be able to make use of the cultural aspects in Stereotypes are simplified and standardized conceptions about groups of people or individuals (Hurst, 2007)....
This term paper "Psychological Hazards in the Workplace" analyses various hazards in the workplace by focusing on occupational infectious diseases and psychological hazards.... Places of work are very important and should always be based on the promotion of wellbeing and health.... ... ... ... Health in the workplace has become a major issue in public health for employers and various levels in the government....
Workplace culture in any business organization is very vital and essential as it contributes to customer Job Satisfaction and generates employee loyalty with the company; cut down employee turnover and helps in overall integration for the consumer or the client.
... By letting people at all levels participate in the making decisions, it brings in high degree of Job Satisfaction.... The top DHL recognition award is the CEO award and it is the CEO's appreciation of extraordinary effort of those staffs who executed the tasks beyond the call of duty and ensuring customer satisfaction....
Employees that have resources, tools, and training available for their personal growth have better Job Satisfaction and are able to do their jobs better (this will be further identified in the literature review).... For employee Job Satisfaction
... First, it is important to state the employee's who do not have access to resources necessary to the job function are not able to perform the job required.... This creates strong discontent with the job as well as disengages the employee from the functional aspect of the job....
hough we know that the relation between ‘customer satisfaction' and ‘profits' is quite obvious, there are 3 problems,... Oh, they may seem otherwise, but they don't deliver.... If the road to hell is paved with good intentions, then the road to business failure is littered with placards proclaiming....
Job Satisfaction targets the attitude of the employee toward their current jobs.... Job satisfaction is one of the approaches that can be applied by the companies to promote employee retention.... ob review/realism and job improvement
... For the two companies to become the employers of choice positive employer employee relationship has to exist in the company, the company has to provide employees with job security and opportunity for personal growth....
Moreover, the companies need to shorten the work hours if they are long, and also provide Job Satisfaction to the employees.... Ultimately, the employees work with an increased level of Job Satisfaction which ultimately decreases the reduces rate of absenteeism, staff turnover, grievances and tardiness.... The employees at lower levels are authorized enough to be consulted for making decisions and this, ultimately, improves the performance, satisfaction and thus, productivity inn the organziation.
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Employee opinion matters now, along with the level of engagement and the associated degree of Job Satisfaction.... The main purpose of this link is to gain the commitment of employees towards the organization, what is widely known as engagement and it helps in achieving high levels of Job Satisfaction.... In their research they focused on what an organization needs to improve, and they ended up with customer satisfaction, business performance and organizational culture....
The main reason why ‘pay-for-performance' concept fails to work is because in exchange with the money, the pride and Job Satisfaction of employees suffer.... Relationship of Nurses' Assessment of Organizational Culture, Job Satisfaction, and Patient Satisfaction with Nursing Care.... asically, there are two types of rewards that could improve the job performance and satisfaction of the employees.... Occupational Stress, satisfaction, Physical Well Being and Coping: A Study of Homemakers....
19 pages (4750 words)
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, Literature review
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This paper "Strategic Leadership in Top Management Levels" focuses on a brief explanation over globalization of world after the advent of the internet in the 1970s, a creation of telecommunication and transportation networks that have facilitated in trade activities all across the world.... .... ...
A strong organizational culture that is shared by each and every member of the business suggests that each individual's perceptions have arrived at equilibrium or a state of agreement, once this scenario develops individual attitudes and behaviors can in turn assist in improving the Job Satisfaction level of employees while also increasing their productivity and deterring negative aspects such as workplace deviance and turnover.... Lund (2003) concluded that certain organizational cultures exhibit a positive relationship with Job Satisfaction, while another research found that the culture of an organization has the ability to direct the behavior of employees within a business as well as their habits....
Brazilian employees, thus, feel threatened by the new rules and high commitment expected towards their job.... The study 'Cross-Cultural Management in International Expansion' incorporates analyzing different theories pertaining to cultural difference in organizations.... It also includes a comparative study of organizational cultures of the UK, China, and Brazil....
The marketing department has benefited from trust in interpersonal relationships through higher Job Satisfaction and productivity (Shockley-Zalabak, 2006).... Trust and interpersonal relationships will lead to high employee productivity and Job Satisfaction thus contributing to the attainment of the overall organizational vision.... The employees interact on a daily basis in informal places such as the cafeteria during lunch breaks and discuss issues pertaining new product marketing strategies and customer satisfaction levels (Shockley-Zalabak, 2011)....
Job Satisfaction and occupational stress in UK general hospital nursing staff.... Mental health, Job Satisfaction and occupational stress among UK teachers.... ell managed, organized and designed work is significant for the people but when insufficient attention to work organization, management and job design has taken place, it can lead to work related stress.... job attitudes and occupational stress in the United Kingdom Museum Sector: a pilot study....
In accordance with Parnell (2003, 16) ‘in many respects, the evidence for the existence of a strategy can permeate an organization; sharing strategic information with lower-level managers and employees may enhance both job comprehension and organizational commitment'.... The paper "Leadership and Motivation of Marks and Spencer Company" discusses that firms that belong both in the private and the public sector have to develop appropriate HR plans making sure that employees are offered the necessary incentives in order to increase their performance....
16 pages (4216 words)
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, Literature review
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As a specialist, the HR needs to determine Job Satisfaction levels by conducting periodic surveys, conducting department audits and creating appropriate policies.... Some of the important skills that I need to acquire are how to motivate employees and measure Job Satisfaction.... According to Mackay and Tymon (2014: 17), one advantage that has worked for the company is that many people who tend to spend more time with their families due to massive job layoffs....
This as mentioned by Rey and Mignin (2008) results in higher morale and Job Satisfaction, as well as worker retention since the organization is staffed with employees who are extremely experienced, productive and loyal.... Moreover, given that there is an improved alignment between job profile and interests of the worker, then Job Satisfaction in the organization is increased.... The firm had espoused a cost-effective strategy so as to add value through activities that increase satisfaction level....
The constraints were prevailing strenuously in hindering buoyed and straight employee management relations, such that it caused an immense effect over the employee motivation and Job Satisfaction issues.... Instead of confronting those employees, the management needed to show a promising and well-motivating behavior with those workers such that they could sustain with their Job Satisfaction (Holiday, Simon J.... When they offered demanded perks to the employees, the satisfaction level was started being on the buoyed level....
The managers in the organizations are required to study the variables affecting the attitude in order to create a work environment which would provide satisfaction to the employees.... Maslow (1943) identified five types of human needs as psychological need, safety need, social need, satisfaction of the ego and self-actualization and in organization leaders need to fulfil such needs of organizational members in order to influence their decision process.... An individual can perform really well if his or her abilities match with the job requirements....
14 pages (4142 words)
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, Business Plan
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eadership of the team will also consist of providing autonomy to the management team, a system that is known to provide greater motivation to meet established business goals, build Job Satisfaction and generally enhance productivity (Merriam, Caffarella and Baumgartner 2007).... Police organisational culture and Job Satisfaction: a comparison
... According to Boke and Nalla (2009) leadership is critical to the establishment of a cohesive and unified organisational culture and this provides greater motivation and satisfaction of employees to facilitate a more productive event (Schultz and Schultz 2010).
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he metaphor of the organization as a machine has implications for employer-employee relations and Job Satisfaction for the employee.... hen employees are empowered to make decisions and schedule work using their initiative, the level of Job Satisfaction is likely to be high.... They have to repress their emotions to perform their job.... Jobs become routinized and employees may experience job dissatisfaction which could eventually result in a productivity decline.
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16 pages (4578 words)
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, Literature review
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Based on adaption-innovation theory it was pre-expected that innovators would exhibit high levels of Job Satisfaction in comparison to the less innovative employees.... According to the results there was found a relation between individual's personality traits that is their creative style and the corresponding attitude towards innovation, Job Satisfaction, and performance (Gallivan J M, 2003)
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This will have an impact on both the Job Satisfaction and worker motivation.... The reward system makes the workers feel more comfortable and contented in their placement and therefore has an impact on Job Satisfaction.... recruitment and selection of the people with the right qualifications for the said job could be done internally, externally, or outsourced to another firm that is specialized in that field of work (Jackson & Schuler, 2000)....
Job Satisfaction of employees is also directly proportional to the level of trust.... Several constructs from existing literature - perceived organizational support, affective organizational commitment, and intrinsic Job Satisfaction are used to measure aspects of workplace spirituality.... Empowering of employees gives the feeling of power, satisfaction and togetherness.... National leaders are to be probed by the media regarding issues of creating job, excellence in research and inspiring common people and business leaders to support national vision regarding improvement of economy....
17 pages (4954 words)
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, Research Proposal
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Further it has been studied that the conflicts in the workplace spoils the inter-personal relationship among the individuals as well as the organizations, loss of productivity among the individuals and also causes lack of Job Satisfaction (Benatar, 2004; French and Weis, 2000).... So, the independent variables for this survey would be employees' Job Satisfaction and organization's ethical culture.... he overall performance of the organization can be considered as the dependent variable and the independent variables are the employee satisfaction and the ethical aspect of the organization....
By focusing on this one aspect of hospitality and tourism, the hotel or company in question can drastically improve its rate of customer service, level of customer satisfaction, and overall profitability.... It is the hope of this student that such a level of discussion and engagement will encourage others to consider the way in which profitability and efficiency/consumer satisfaction can be improved by only changing a few basic approaches to the way in which customer service within the hotel and hospitality industry is affected.
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18 pages (4627 words)
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, Research Paper
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Intrinsic attribution, perceived control, and Job Satisfaction regressed on extrinsic rewards and intrinsic rewards and intrinsic values.... 01 Job Satisfaction a,b 0.... Via the involvement in more demanding tasks, an individual's desire to attain more of the self satisfaction facilitates the advancement to advanced rank of the activity....
Effective ergonomics reduces or eliminates injuries and discomfort thus leading to an increase in productivity and Job Satisfaction.... Effective ergonomics reduces or eliminates injuries and discomfort thus leading to an increase in productivity and Job Satisfaction (Archer et al.... ffective ergonomics reduces or eliminates injuries and discomfort thus leading to an increase in productivity and Job Satisfaction.... Does the employee perform job tasks
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Other concerns that need to look at are the issues on time management, leadership, Job Satisfaction, motivation, organisational style, and especially the proper collection of fees from the clients.
... The need for motivation and Job Satisfaction
... One thing that can turn employee morale around and boost performance is giving employees more ability to decide how they do their job, or at least the opportunity to propose ideas and implement meaningful changes to their work....
As the world's leading consumer foodservice company, McDonald's currently operates and franchises more than 31,500 restaurants in 119 countries on five continents, which generate over US$19 billion in revenues annually.... On a typical day, the McDonald's System serves 2.... million consumers in the UK....
The research of Burtson & Stichler (2010) has clear and precise set of objectives, relevant to its aim and determine the relationship amid different nursing workplace factors which included nurse Job Satisfaction, stress and compassion fatigue among others (Burtson & Stichler, 2010).... Mueller McCloskey Satisfaction Scale was used to analyse Job Satisfaction of the nurses on certain specific variable including scheduling, work balance, rewards and interpersonal relationship among others (APN, 2014)....
Job Satisfaction and employee performance of Lebanese banking staff.... The effects of selected individual characteristics on frontline employee performance and Job Satisfaction.... Supervisory coaching behavior, employee satisfaction, and warehouse employee performance: A dyadic perspective in the distribution industry.... Role stress in call centers: its effects on employee performance and satisfaction.... Customer participation and citizenship behavioral influences on employee performance, satisfaction, commitment, and turnover intention....
16 pages (4000 words)
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, Research Paper
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estructive leadership behavior has been defined as the systematic and repeated behavior by a leader, supervisor or a manager that violates the interests of the organization's goals, tasks, resources and effectiveness, which affects the motivation and the well-being or Job Satisfaction of the subordinates (Einarsen, Aasland & Skogstad, 2007).... Destructive leadership behavior violates the interest of the organization and affects the motivation and the well-being or Job Satisfaction of the subordinates....
This not only increases Job Satisfaction by involving employees or team members in what's going on, but it also helps to develop people's skills.... eam members can do little to improve their Job Satisfaction under transactional leadership.... Subordinates are viewed as being unable and unwilling to ‘do a good job'.
... highly task-oriented leader focuses only on getting the job done, and can be quite autocratic.... Collaborators are not only motivated by the extrinsic (money, status) and intrinsic (learning, challenge) rewards, but also by motives that transcend their self-interest, such as the good of the organization and the good of the people who can get a benefit from their job....
Earlier studies which evaluated 220 midwives perceptions (Garcia, 1997) indicated different advantages in working with teams, specifically in supporting midwifery skills, guaranteeing professional development, as well as protecting Job Satisfaction.... Midwives have long wanted to secure autonomous practice within the setting which allowed for equity in care for most women and Job Satisfaction for the midwives.... It is also an intervention which helps ensure improved levels of satisfaction for women, with less unfavourable effects on mothers and their babies (Hartz, et....
17 pages (5131 words)
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, Research Proposal
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ased on the motivating language used by the leaders; the study focused on determining the relationship between the leader's communication skills on employees' performance and Job Satisfaction among the part-time and full-time employees.... The study concludes that motivating language has impact on positive Job Satisfaction and output of full-time employees.
... onsidering the effects of interpersonal communication and transformational leadership style over the attitude and work satisfaction of each employee, this study will examine the benefits of interpersonal communication and transformational leadership style by conducting a literature review followed by determining the perception of the followers within the water management organization with regards to the communication and leadership skills of their respective supervisors....
12 pages (3000 words)
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, Literature review
With this in mind, it can be said that social workers need to be trained to take it upon themselves to improve their own effectiveness in work with individuals that have a mental illness, all in an effort to perform the various job functions assigned to them with excellence.... Mental health issues are not going away, and modern civilisation is continuing to struggle with way to provide the assistance and services that such individuals need in order to maintain a semblance of dignity and respect....
The author concludes that in any case the success of any work motivation plan is considered to be related not only with the leader's skills to retrieve the appropriate solutions but also with the willingness of employees to participate in any relevant initiative .... ... ... The structure and the operation of international organizations could be compared with that of firms....
Job Satisfaction and occupational stress in UK general hospital nursing staff.... Mental health, Job Satisfaction and occupational stress among UK teachers.... ell managed, organized and designed work is significant for the people but when insufficient attention to work organization, management and job design has taken place, it can lead to work related stress.... job attitudes and occupational stress in the United Kingdom Museum Sector: a pilot study....
22 pages (5204 words)
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, Research Paper
The paper "Three Leadership Theories and Their Usefulness" has elaborated three major leadership theories such as contingency, transactional and transformational theory.... The discussion of contingency leadership theory has defined its effectiveness in the analysis of the different situation.... ...
concluded that management should consider the use of personality tests in the selection of hotel employees as the results suggest that certain traits are related to an employee's Job Satisfaction and organisational commitment.... ilva, P (2006) Effects of disposition on hospitality employee Job Satisfaction and commitment.... oque (1999) believes that the change / growing concern he found in relation to HRM is due to the growing realisation by managers that service quality is essential in order to obtain customer satisfaction and thus prosperity.
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As bargaining structure consists of mostly informal work groups, who are absolutely familiar with the problems of fellow workers, they know that Job Satisfaction could be achieved by working in better environment for better wages.... There is no guarantee that collective bargaining will also provide Job Satisfaction.... The satisfaction of workforce would be beneficial for the management too.... It can be beneficial for the management too, as the workers' satisfaction is bound to reflect on motivation and performance and higher productivity....
Work rewards refer to benefits employees receive from their workplace that are considered as the determinants of Job Satisfaction and commitment (Malhotra et al.... International Differences in Job Satisfaction: The Effects of Public Service Motivation, Rewards, and work Relations.... The intrinsic rewards encompass the internal feelings of growth, involvement, satisfaction, self-competence and autonomy.... The western economy lead by USA and UK among other countries has successfully utilized the strategies, and it has shown employees' satisfaction and informed decisions being made about their organization....
Nickels in his book Understanding Business concludes that various researches conducted have found that employee participation in decisions is highly effective in increasing performance and productivity besides increasing individual Job Satisfaction.... “Employee empowerment makes employees feels that they are valued in organizations and will create a high degree of Job Satisfaction and commitment” (Ongori, 2009).... The highly competitive market environment has opened extensive job opportunities for individuals and organizations are focusing their managerial strategies on retaining individual talents....
In the words of Adair (2010), the concept of leadership is behind the formation of any and every event in the world beginning from human evolution to the technological revolution in the present scenario.... The definition of leadership has been modified over the years as its.... ... ... In the words of Hellriegel and Slocum (2011), leadership is the process of generating a vision and embedding it with other individuals....
afarge Tarmac focuses on individual well being by ensuring safety in the workplace as well as adopting the use of employment strategies that result to Job Satisfaction among the company staff.... Job Satisfaction can be evaluated by evaluating the rate of staff turnover.... According to McKinley (2005), products are better positioned if they provide the satisfaction and achieve the purpose that they were meant for.... his can be measured by conducting customer satisfaction surveys as well as evaluating the number of repeat clients....
Role ambiguity, role conflict, supervisor support, group cohesiveness, and promotion opportunities) on organizational commitment, after controlling for the effects of Job Satisfaction.... study shows that the, “underlying research hypotheses were tested using responses to 150 surveys from police officers of six law enforcement agencies” and the “results indicate that, in addition to Job Satisfaction, supervisor's support, group cohesiveness, and promotion opportunities are the best predictors of organizational commitment of law enforcement officers....
Traditionally, employees seek some personal interests like salary, job security, Job Satisfaction and the attainment of specific targets and goals.... On the side of employees, they also seek Job Satisfaction, job security and retention (Dickson, 2011).... This essay "Employee Engagement and Employee Voice" examines the concept of 'employee voice', which attempts to identify what that concept actually is and how it has evolved over the past 60 years, then goes on to examine the concept after the Second World War and how it has evolved to this day....