StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Addressing the Communication Challenges - Essay Example

Cite this document
Summary
The author of the paper "Addressing the Communication Challenges" will begin with the statement that intercultural communication is an interesting phenomenon to study from the perspective of workplace ethics and proper behavior in a workplace setting…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER98.7% of users find it useful
Addressing the Communication Challenges
Read Text Preview

Extract of sample "Addressing the Communication Challenges"

The paper will list 5 specific strategies you would use to deal with this issue and discuss how office productivity by implementing this strategy. Malaysia is a conservative and predominately Muslim country in which patriarchy and deference to authority remain important priorities. From a cultural perspective, Farah may be resistant to say something from her supervisor due to the fact that male touching is inappropriate in her context. Thus, in Malaysia, it would be highly inappropriate for a male supervisor to touch a female colleague and in Farah’s case, this is what she is experiencing.

Farah is also a Muslim which makes inter-sexual mingling even more taboo. Because her society is conservatively minded, this is the third reason which may account for Farah’s resistance to her boss’ comments and unwanted attention. Due to the fact that Malaysian society is patriarchal, Farah, as a woman, may feel uncomfortable approaching her male supervisor and telling him that his behavior is unwarranted. Finally, because Malaysian society is conservative and hierarchal in nature, Farah will not feel as though she can approach her supervisor and let him know that she does not appreciate his behavior.

As a woman coming from a society in which male-to-female touching is not appropriate in a business context, Farah may thus feel uncomfortable discussing her problems with her supervisor. What are the important strategies which can be used to deal with issues surrounding intercultural miscommunication in an office setting? There are a variety of measures that can be undertaken in order to mitigate the fallout from Farah’s unwanted touching by a male supervisor. First and foremost this involves speaking with the supervisor directly and letting him know that touching female colleagues, no matter how friendly, can be perceived by some in a negative light and is not appropriate in an office setting. This conversation should be had with the male supervisor in private and need not be forceful or heavy-handed. It is simply a reminder of the protocol in an office setting. Following this, a conversation should be had with Farah so that she understands that this is perhaps merely an example of intercultural miscommunication and that the supervisor will no longer be engaging in unprofessional conduct with her. This conversation is an important tactic that will alleviate Farah and also remind her that she can continue to operate as a productive member of the office. A third strategy to mitigate this problem would include intercultural awareness training which will provide all members of the office with the tools that they need in order to function appropriately in an office setting. This sort of training can help everyone understand cultural differences and learn to appreciate others from different cultures. Thus, while Farah’s religion may play a role in determining her response to her male supervisor’s behavior, an introduction to Islam and Islamic behavior as part of the intercultural training seminar may be beneficial to all members of the office. Another strategy to deal with this issue would involve posting the rules and regulations surrounding appropriate office conduct in a visible setting so that all employees are aware of what would be considered appropriate and inappropriate conduct. By accepting multiplicity in the office, we are telling all members that they are equally valued but that there are certain fundamental rules which are applicable to all and must be followed. Finally, the office could institute a policy that promotes productive diversity by officially accepting pluralism, negotiation, and flexibility. By promoting productive diversity, each member of the office will be given an opportunity to raise his or her grievances and this provides a forum for constructive criticism. How can these strategies increase productivity? For one, all members of the office will feel more confident knowing that their diversity is valued and that they make a real contribution to the office. By valuing diversity and making that clear to all staff members, people like Farah will feel more comfortable letting their thoughts be known and thus can work hard and contribute to a healthier work environment.

Cultural communication is a very interesting subject to analyze in light of globalization and the interconnectedness of different cultural communities throughout the world. Evaluating one’s own cultural background is difficult to do from an objective standpoint. It is also even more difficult to understand how one’s cultural background affects our communication styles with people from our own culture as well as with people from other cultures. With the aim of understanding cultural communication fully, this brief research paper has sought to address the case of Farah in the Brisbane travel agency and the plethora of issues surrounding intercultural miscommunication in an office setting. The case of Farah in Brisbane has emphatically demonstrated that intercultural miscommunication is real in the twenty-first century and that productivity can be improved by providing a forum for intercultural communication and by demonstrating that diversity and a plurality of opinions are valued within your company.

Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Case Study Essay Example | Topics and Well Written Essays - 1000 words - 11”, n.d.)
Case Study Essay Example | Topics and Well Written Essays - 1000 words - 11. Retrieved from https://studentshare.org/miscellaneous/1558935-case-study
(Case Study Essay Example | Topics and Well Written Essays - 1000 Words - 11)
Case Study Essay Example | Topics and Well Written Essays - 1000 Words - 11. https://studentshare.org/miscellaneous/1558935-case-study.
“Case Study Essay Example | Topics and Well Written Essays - 1000 Words - 11”, n.d. https://studentshare.org/miscellaneous/1558935-case-study.
  • Cited: 0 times

CHECK THESE SAMPLES OF Addressing the Communication Challenges

Poor Communication within a Business

Poor communication within a Business ... bjectively, this essay will discuss the necessary steps that may apply when a project faces poor communication between its team members and the business clients.... Effects of poor communication to a business ... Ideally, for any business organization to succeed proper and effective communication becomes the backbone of this achievement.... The effects of poor communication stream down from the organization's top management organs to the least level of employees....
12 Pages (3000 words) Research Paper

Challenges Presented by Implementing IPv6 concurrently with IPv4

Name: Instructor: Course: Date: challenges presented by implementing IPv6 concurrently with IPv4 Introduction The development and implementation of Internet Protocol version four (IPv4) has supported the rapid growth of internet technologies in the past three decades.... To overcome the above challenges presented by IPv4, the Internet Engineering Task Force (IETF) developed Internet Protocol version six (IPv6).... This paper discusses the challenges of implementation of Ipv6 concurrently with IPv4....
5 Pages (1250 words) Term Paper

Reflection on Multicultural Teamwork

Although we used our timecard to check on our progress, our tutor consequently made numerous visits and checks on the groups' progress in addressing the task.... challenges in the Team Work Indeed, there were various challenges to the group work subject to the complexity of the task,... While some members were good in research, others were good in organization, others in leadership and interpersonal communication and vice versa....
4 Pages (1000 words) Essay

Communication in Crisis Management

After discussions between these different offices, communication of the crisis is then released to the other departments and staff so that they can prepare for the communication and deal with the crisis.... After the communication of the crisis situation has reached the regional divisions, teams will be formed among the concerned and non-concerned departments due to the need to address the crisis situation in the shortest time possible.... communication and Crisis Management Name: Institution: communication and Crisis Management The crisis situation facing a region is one that threatens the welfare of the residents....
7 Pages (1750 words) Essay

EBP and Informatics

I, in this paper, explore involved challenges in healthcare informatics, strategies to addressing interoperability challenges, and research concepts.... Topic 1: Informatics challenges that may face healthcare organizations when sharing data across systems Two major challenges face health care organizations when they share data across systems.... Examples of interoperability challenges Restricted access to some information and structured organization of information, which may not be known to some of the users are example of interoperability challenges because they both hinder universal access and understanding of information among users (Halley, Sesmeier and Brokel, 2009)....
3 Pages (750 words) Essay

Professional and Strategic Communications

Professional and Strategic Communication Introduction Professional communication is the communication at the workplace that encompasses oral, written and visual and is aimed at promoting services and products in organizations.... Professional communication can be either verbal or non-verbal in nature whereby verbal is defined as the interaction between people involving the listener and the speaker while the non-verbal communication consists of the message other than the words used in the communication....
8 Pages (2000 words) Essay

Team Communication

1 Pages (250 words) Essay

Towards Effective Diversity Communication at ABC

rom this discussionn it is clear that the increasing ethnic and cultural diversity at ABC poses critical communication challenges, especially because the corporation's diverse workforce espouses varied and often opposed cultural values and beliefs, which exert a profound impact on their communication styles.... nbsp;In light of the many communication challenges that arise among workforces, as a result of the increasingly multicultural workplaces and diverse communities, it is imperative for the ABC to initiate and incorporate multicultural communication strategies within its organizational communications framework....
4 Pages (1000 words) Assignment
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us