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Communication and Crisis Paper - Essay Example

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Communication and Crisis Management Name: Institution: Communication and Crisis Management The crisis situation facing a region is one that threatens the welfare of the residents. There is also a need to avoid the adverse attention that could be created by the media around the emergency situation – a state that could lead to panic and cause a threat to regional integrity…
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Download file to see previous pages Further, it is important to communicate the crisis as it is – communicate the issue quickly and tell the truth, both to the public and within the emergency management office. By doing this, all will have been accomplished to minimize the effects of the situation (Ulmer, Sellnow, & Seeger, 2006). As the director of the Regional Emergency Management Office, he or she should ensure that communication within the organization takes the following channel. First, the head officials of the management office and the head of public relations should be contacted. As soon as these two heads and their respective offices have been contacted, the implementation of the plan can be started. After discussions between these different offices, communication of the crisis is then released to the other departments and staff so that they can prepare for the communication and deal with the crisis. Effective communication within the organization will involve the formation of a crisis communications team, exploration of the crisis situation, developing a message and managing communications. Later, the course of communication and action is decided; the information is communicated to the sub-regional heads and the service directors of regional divisions. After the communication of the crisis situation has reached the regional divisions, teams will be formed among the concerned and non-concerned departments due to the need to address the crisis situation in the shortest time possible. Further, communication will be continued during and after the implementation of the mitigation of the emergency situation (Smith & Millar, 2002). The potential advantages associated with communicating the crisis situation within the organization and to the public and private secto ...Download file to see next pagesRead More
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