To what extent does the Wal-Mart motivation mode inspire employees - Essay Example

Understanding Knowledge of Journal and Books 100 101 Reference 102 Journals 102 Books 107 Appendices 110 Appendix 1- Interview Transcript 110 Appendix 2- Questionnaire 113 List of Figures Fig 1: Competitive Advantage 13 Fig 2: Competitive Advantage through People 16 Fig 3- Employee Satisfaction 20 Fig 4: Customer Satisfaction & Employee Satisfaction 28 Fig 5: Customer Satisfaction 29 Fig 6: Research Method 32 Fig 7: Deductive Research 36 Fig 8: Inductive Research 37 Fig 9: Research Strategy 39 Fig 10: Qualitative versus Quantitative Analysis 44Fig 11: Service Profit Matrix 63 Fig 12: Distribution for Satisfied Population in Retail Stores 64 Fig 13: Distribution of Motivated Population 69 Fig 14: Key Motivators for Satisfaction 70 Fig 15: Correlation between Employee Satisfaction and Employee Motivation 74 Fig 16: Distribution of Engaged employees 75 Fig 17: Variation in Employee Engagement and Employee Satisfaction 78 Fig 18: Correlation between Employee Commitment and Employee Engagement 81 List of Tables Table 1: Distribution for Satisfied Population in Retail Stores 63 Table 2: Satisfaction booster most favoured by employees 66 Table 3: Weighted Average of Satisfaction Booster most favoured by employees 67 Table 4: Distribution of Job Satisfaction Booster 68 Table 5: Key Motivators 70 Table 6: Relational Matrix for Employee Commitment and Satisfaction 73 Table 7: Distribution of Employee Engagement 75 Table 8: Dispersion between Employee Satisfaction and Engagement 77 Table 9: Relational Matrix between Employee Engagement and Commitment 80 Table 10: Observed Value 82 Table 11: Expected Value 83 Table 12: Chi Square Analysis 84 Table 13: Impact of Customer Care Service on Customer Satisfaction (X) 85 Table 14: Impact of Employee Satisfac...

The organization allocates the duties, responsibilities and the managing power to the employees in order to ensure coordination and completion of tasks without any redundancy.... As the employees are given the decision making authority and the right to a share of profit, it encourages them to perform well and drive the sales as well as the customer service up high.... motivation in Workplace 9 3.... Usefulness of motivation by the Managers within the Workplace 10 4....

The effectiveness of employees, as designed in the HR strategies, is a crucial component in achieving positive business outcomes.... This approach cuts across all departments, employees, suppliers and the clients of the organization.... Talent development and knowledge management are geared towards improving the performance of both the employees and organization.... Talent development leads to efficient systems that result in job satisfaction, effective career growth, increased motivation, and organizational commitment of the employees....

A servant leader listens to his employees, takes feedback from them and looks to improve the overall conditions of the workplace.... There is no blame put on individual employees and all the followers share work responsibility.... Based on the discussion above, a leader should be self-aware of himself and his employees.... It is evident that employees prefer to work with emotionally intelligent leaders and they give their best efforts under him....

This paper will discuss to what extent flexible HRM practices mark a break from Fordism and the era of mass production.... Having an employee-centered approach, not being authoritative, being anti-hierarchical, persuasive, or even empowering and considering the employees as equal stakeholders are some of the ways that ‘flexibility' has been defined (Caldwell).... Although employees are considered to... It does not form a part of the larger process of post-Fordism....

Dominant cultures are core Subcultures are those which give clear reflections about the common situations and problems of the employees in the organization.... Company employees strictly follow some of the rules, these rules are shared throughout the length and breadth of the organization is called strong cultures.... All the reputed companies like Apple, CTS and wal-mart are having great organizational cultures....

This study “Organizational Behavior in a Negative or Positive Manner” indicates the behavior of employees within the organization while they are playing their professional role.... Organizational behavior helps to draw the organizational as well as industrial psychology....

… Make practical recommendations as to how this might be achieved in your own organisation, or in an organisation in which you have worked. The term ee engagement refers to increasing the motivation, and enthusiasm of employees, so that they are absorbed in their work, they make meaningful contributions to improve the work processes, and take they take positive action to increase the work level quality (Menguc, 2013, p.... Consequently, such organisations outperform other similar firms, where employees work to the rule (Mone, 2014, p....