Managing People and Understanding Their Personalities - Essay Example

? Interview With A Manager Part I: Interview Q Abdulah Said Hussein Q2 Seven years Q3 Business Administration Q 4 King Abdulaziz University Q5 Being able to work as a team was a bit of a problem because I always feel more comfortable working on my own. Q 6 Efficiency is the ability to deliver the right product at the right time within reasonable and competitive cost and price. It is the ability to use the available resources while incurring minimal overhead costs possible. Q 7 My function is of approving loans and other financial products for individuals and small enterprises. Q 8 My plans are to increase productivity and efficiency in my department. I intend to make the process of acquiring a loan much easier and efficient in order to make sure that businesses can access loans for expansion as easily as possible. Q 9 It was about my ability to work with other people. Some of the other manages told me that I needed to learn how to collaborate with other managers as a team. It was not easy for me to take this criticism extremely well especially because the manager who talked to me used the word selfish to describe my behavior. Q 10 About my failing to be a team player, at first, I did not agree with the criticism and I failed to understand why I was being told so. However, with time, I realized that everyone cannot be wrong and so I chose to review myself. I have since been able to solve that problem. Q11 One thing that I know that am good at is motivating people to be more productive and to like their work. My experience has taught me that motivation is extremely essential if people are to learn to be efficient and productive. I inspire people to produce quality and increase productivity. I have been able to improve the human resource in my department in a exceedingly powerful way. Q12 Some of the challenges that I face include inadequate staff and inadequate resources. Q13 I believe that the internet is going to be the way people do business in the future and I believe that any organisation should be able to from the in the internet to improve their business. Q 14 I believe that managers should be able to use innovation in all areas to improve the way the business operates. Information technology and especially the internet offer a hugely fundamental way to do this. Q15 Managers should be able to have analytical skills to help them in undertaking their work. They should also be able to motivate those below them to be diligent and hardworking. This means that they should lead by example. Part II: What I learnt about the manager The manager is an extremely diligent person and does not look at management from a traditional point of view. He seems to be the kind of person that wants to excel above the rest of the crowd and also seems to be an extremely hard working person. His approach in management, especially human resource management is quite different and unorthodox. He believes that people should be motivated in order for them to be productive and to deliver quality. What is striking about the manager is his obsession with productivity and efficiency. In his definition of efficiency, he talked about the delivery of products with the least overhead costs. He believes that everything should be streamlined and easy to use. This means that the manager is able to deliver in a way that is most efficient and productive. His deep desire to be efficient and productive is what secludes him from the rest of the managers and this could be the reason he was initially finding it harder to work with the other managers. My idea of him is that he has an introverted personality and that he sees dealing with other people more tedious than having to do the work on his own. As a result of this, many people are likely to misunderstand his intentions and see him as a selfish person (Jonathan, 2009, p. 27-32). My interview with him showed me that he is far from selfish; he talked about those who are under his management with passion and compassion. His dream for all those working under him is to help them to succeed and aid them in achieving higher goals in their careers as well as their lives. This is probably his strongest trait that has made him to be successful as a manager. His desire to help his subordinates to succeed is what endears him to them and they listen to and trust him terribly much. However, his unorthodox managerial approach makes it harder for him to collaborate with the other mangers at his level. He is also future oriented in that he sees that the future of commerce is in the internet. He admitted that he believes that any business should be able to innovate ways in which to deliver their products to consumers. This, he believes should be done on the internet and that that the internet provides the best opportunity for this kind of innovation. This means that he understands the role of technology in modern business. He is also intensely passionate about his work because he explained with passion why it is necessary to increase efficiency in the way he operates and the way he delivers the product to the consumers. Because his role at the bank is to approve loans for smaller businesses, he kept talking about how he intends to make sure that his bank is the most efficient in the way it delivers this service to the consumers. He seems to understand his work well and during the interview he explained why it is unquestionably necessary for the there to be an efficient way to deliver the services to the users. He has a vision that is above his firm or his department and although his department is a smaller department in the firm, he sees it as competing with the rest of the market thus requiring having ways to increase the competitive edge. Reference list: Jonathan, P. (2009). The Four Human OPersonality: Managing People and Understanding their Personalities. Journal of Apllied Psychology , 27-32. Read More