Self Assessment of Management Skills - Resume/CV Example

EDUCATION BACK GROUND London Metropolitan University 2007 – Present Individual and Community Empowerment worker (2 years) Westminster Kingsway College 2005 – 2006 Foundation Art & Design Diploma London College of Fashion 2004 – 2005 GCSE’s Drama (A) English Language (B) Religious Education (A) English literature (B) Citizenship (B) Art and Design (B) History (C) Mathematics (C) Science (Double Award) (C) Employment HISTORY Monsoon Accessorize February 2006 – Present A senior sales assistance / key holder in the retail outlet Tie Rack July 2005 – December 2005 Retail outlet for accessories, I held the position of ‘Sales Assistant’. Claire’s Accessories February 2005 – July 2005 Retail outlet for ladies fashion accessories, I held the position of ‘Sales Assistant’. Monsoon Accessorize November 2004 – February 2005 Retail outlet, I held the position of ‘Temporary Sales Assistant’ Ravenscourt Theatre School September 2003 – October 2004 Performing Arts School for adults and children, I held the position of ‘Agent’s P.A. Mark One July 2002 – October 2003 Retail fashion outlet, I held the position of ‘Junior Designer’ within the design department. ADDITIONAL INFORMATION: Good knowledge of Microsoft XP OS, Office 2003, Adobe Acrobat Professional, Outlook, Excel, Power-point, Word, Publisher and Photoshop. Ability to use various till systems such as Master Till and Slave Till Good communication and organisation skills and thrive under pressure I enjoy working within a team but I am also confident working alone when required INTERESTS: Creativity which include drawing and designing, creative writing and dancing. socialising and interacting with all different kinds of people play piano Acting Reading Evidence for perceptions concerning my specific skills I have very good working knowledge of Microsoft XP OS, Office 2003, Adobe Acrobat Professional, Outlook, Excel, Power-point, Word, Publisher and Photoshop. These are very important skills in my daily life and career since it has simplified the mundane tasks enabling me to manage my time well. I have been able to cut time required to less than a tenth it would have taken to accomplish my tasks such as creating presentation for the meeting, finding information and calculation as a senior sale assistance. Moreover, knowing computer skills has assisted to reduce manual errors that only take a lot of time to get recovered, but infuriate me every now and then. I have good communication which has provided the critical link between me and my juniors in the work. I have learned and understood different types of communication skills which have always kept my juniors informed at all times. Also, am very keen at acknowledging the source of information that I communicate in the work place. More over, I have organisation skill since am efficient, reliable and punctual because of using a systematic approach to managing my time, arranging my space, clearing my desk and approaching new projects and also I can find what I need quickly and I rarely have to cope with the stress of a looming deadline. I have continuously developed these skills by taking stock of my current habit and then beginning to implement a few key new routines. I thrive under pressure through maintaining control, evaluating issues and having a plan on how to undertake my duties. I also enjoy socialising and interacting with all different kinds of people. This has been enhanced by my job as a senior sales assistance since always meet people different people from different culture out there in the market. More over, Am a member of the national Youth Theatre of Great Britain and I am attached to a professional performing arts agency through which I regularly go for auditions in TV, film and radio and this shows how much I enjoy socialising. This shows how much am flexible in working in different environment with different people from different cultural groups to produce tangible result in any organisation. Finally, I enjoy working within a team which has boosted my confidence allowing me to do my best work. It has made most of me talent where if one of us may be weak, the other members might be strong and working together have provided the perfect resource for our organization. Working as a team has enabled me to learn more and step away to becoming a better worker in my own job. Also, it has enabled me to create respectful relationships among my co-workers. Relevant management theory Principles of Scientific Management by Frederick Winslow Taylor (1856-1915) According to Taylor (1911), scientific management is the best rested on the manager's superior responsibility and ability to apply systematic knowledge to the organizational work setting. Taylor developed four principles of scientific management: 1. The management should develop a scientific management methodology 2. Managers should assume the responsibility for selecting, training and developing the workers 3. Management should cooperate with subordinates to ensure the proper application of the scientific management method 4. Managers should become involved with the work of their employees as much as possible Scientific management was made up of a system of interacting with employees, providing incentives to workers through the piece rate system and improving work methods. As a manager, I have assumed the responsibility for training, selecting and developing the workers. I also cooperate with my subordinates to see to it that that there is proper application of scientific management theory. Also as manager, I get involved with the work of my employees as much as possible. Action plan for the development of management skills In order to develop the management skills that I have, there are several things that I need to do which include: Getting to Know My Team I will make every possible effort to reach out personally to all those who report to me. Ill schedule a one on one meeting so as to get an idea of what my team perceives to be the company’s or department’s strengths and weaknesses and comply this ideas for solutions Practice Listening When am in the management position, everyone talks to me. My employees come to me with gripes and ideas. My boss tells me what he wants and I talk with my colleagues about their issues. The biggest gift I can give to them and especially my employees is the gift of being there. I need to listen to them in the moment i.e. to focus totally on the speaker Manage by walking around This means getting out of the cage and visiting, ask questions, glad- hand, check the work, say happy birthday etc. this may be a bit difficult task since the office tends to be an embracing cocoon. However, being visible to my employees, they we see me as a part of the group instead of a hobo that just remains in the office. Moreover, I will be able to develop a feeling for what is going on and be able to respond abruptly. This will sharpen my skills, define my style and provide me with cutting edge materials for decision making. Delegation One of the important management skills of a good manager is delegation. When one does a task completely on their own, they have control over the outcome completely. However, by not delegating, I will be doing my employees and myself a disservice. Being a manager means applying more critical thinking skills and strategic skills to the work of the department. Delegating will help me reduce the amount of tactical work that needs to be done ad in turn focus on other more important issues. The main objective of this is to help identify which of the tasks can be left for the staff. Read More