Communicating for Managerial Effectiveness - Essay Example

PLAN PLAN The ice berg model in business is a notion, concept and line of thought which postulates that a relatively less and smallamount of information of ideals is visible and seen to the general public. It could also refer to the instance where just a fraction of the information and business situations is availed to the general public for consideration and consumption. In essence, it implies that the main information, agenda or the bulk of the facts are concealed, hidden and an unavailable for the consideration by the general public. It is important to note that the ice berg model gets its definition, meaning and implication from the natural phenomenon of an iceberg whereby a critical mass or a substantial mass is seen by the public while the rest which is usually the most remains hidden. This paper and exposition will thus explain and expound on the concept and issue of the iceberg and its relevance in a business environment and society. To begin with, it is the end goal and aim of the company to have a sense of an increase in the leverage. This would come in the form of events and activities which the company as a whole would pursue and would be involved in. Accordingly, all the energies, synergies and abilities of the employees would converge at the same line of action. This would be informed by the behavioral patterns that would have to be undertaken by the whole employees. It is needless to say that the aspect of patterns of behavior refers to the ethical codes and conducts of the employees while they are in the workplace. This would also be formed and guided by the increase in the positive energies and attention or focus that the employees as a whole bring on board to the service delivery and discharge of the mandate. In principle, this logic, notion and argument mentions that the employees would have to change their mindset and thinking perspective and instead focus on the objective and end goal. A practical case and example is the change of attitude and increased seriousness in the employees which could be initiated by use of incentives. If we as a company introduce bonuses and a reward system where we appreciate excellence and sanction failure then a change in patterns of behaviors would be certain (Clampitt, 2010). This would create an internal healthy competition mechanism where the employees would strive to be at their very best during all times. Similarly, if the best dressed or most courteous employee is rewarded then one would be sure and certain to be correct if one assumes and mentions that most of the employees would adopt a change in the behavior relative to their dress patterns. In brief, introducing incentives would inspire and motivate a change in the patterns of behaviors. Secondly, there is the aspect of systematic structural change and modification where the crust and the social fabric of the company would have to be changed and modified accordingly. It is to imply and mention that the existing command structure that has always been used by the company would have to be changed. In principle, this calls for the hierarchy and protocol structures and delineations to be changed. The outright benefit of changing the command and line of hierarchy and protocol is so as to ensure that there increased efficiency and reduction in the prospects of overlapping roles, duties and functions of the company. In practice this would be done by collapsing the roles and duties of employees or managers which may appear and seem to be related. At the tail end, the aim would be to minimize the bureaucratic tendencies, reduce overlap of functions and increase the overall efficiency of the command structures. Intuitively, it would encourage accountability and increase in effort since each and every employee would have a role to play and would be forced to answer in case there is failure of which sort or aspect. Below the company organizational acumen there would be a shakeup or a change in the systematic structure of command. It is important to note and mention that on top of the ice berg model in this hypothetical instance would be a manifest and representation or show of skills and knowledge. This is to say that the company would exhibit and manifest their abilities through their skills and knowledge. However, there is a critical composition and contributor below the expertise, skill and knowledge that would be shown and exhibited by the company. Expressly, there is the notion and the concept of social role and construction. The term social role in this respect and line of thought refers to the human interactions and happenings such as interpersonal communication and relations. For the company to deliver the best in terms of goods and services, it would be critical and key to have proper and respectful social relations and roles.in the business set up and environment, it calls for the unique human actions and responsibilities to be specified and defined in clear terms. A practical instance or example in this respect and line of logic is the duty of care that the employees of the company would have towards one another. It goes without saying that when there is strong cohesion and professional social bonds within a company then productivity and outcome would be increased. If there a colleague has a problem, then all the other employees ought to show care in actions or deed to the affected colleague. This ought to be voluntary or enforced within the role frameworks. Subsequently, there is the issue of self-image which should also be covered and taken care of aptly. This calls on the perception and esteem that an employee assigns to him or herself so as to ensure that there is proper morale and motivation to accomplish and do the functions assigned. This phenomenon and perspective calls for an employee to value and esteem or assign him or herself a tag of honor and sense of belonging. After that, it is expected that the employee of the company ought to extend the same self-worth and self-value to the company and affect the other employees and colleagues positively. Equally important is the aspect of traits which encompasses and includes the innate characteristics and good values that a person would have. For instance, they include aspect and properties such as built and existing trust, flexibility to move and change to other roles with ease. It is to say that even if the employee of the company is told or advised to move to a different role r duty station on a short notice, then he or she would not have any difficulty complying with the same. Another trait that cannot escape attention in this instance is the ability of an employee of the company to engage with an open and inspirational mindset. This implies that at individual level, the company as a whole or as a unit would benefit from the engagement and inspiration that the employees would be sharing. At the tail end, there would be reduced or less in fighting thereby allowing all the employees to converge their good thoughts and positive energies to help the company to realize its goals and objectives. Conclusion The above essay has intuited and mentioned the strategic and important mileages and steps that are necessary for the company and its employees to grow. Hierarchically, it would be as though the public or the customer would just view the tip of the ice berg. The tip of the ice berg would be the skills, expertise, goods or services that the customers and public would view. Below the ice berg there are several abilities and properties such as traits, change in command structures and social roles that would be played by the employees to help the company to grow effectively. Reference Clampitt, P. (2010). Communicating for Managerial Effectiveness: Problems Strategies Solutions. Los Angeles, CA: SAGE Publications, Inc. ISBN: 978-1412970884 Read More