Quality Leadership and the Technology Manager - Research Paper Example

? Quality Leadership and the Technology Manager Introduction The phrase quality management has a precise meaning used within most commerce sectors. This precise meaning, which does not look to promise superior quality by its general meaning, but instead to make definite that an organization or its product falls as reliable, can be measured to carry four chief components: quality control, quality planning, quality improvement and quality assurance (Emerson, 2009). Quality management mainly focuses not only on the service or product quality, but also the measures to reach them. Quality management, therefore, puts to use quality guarantee and management of processes in addition to products to attain more reliable quality. Technology Management refers to a class of management principles that permit organizations to have control of their technological essentials to dictate competitive power (Kathy, 2010). Typical ideas exercised in technology control normally follow as technology plans – a sense or task of technology within an organization. The other ideas follow as technology forecasting. This refers to noting of probable appropriate technologies for an organization, possibly through technology inspection. The second idea follows as technology road mapping; this means mapping technologies to businesses plus market requirements. Technology project portfolio falls as the third idea; it refers to a set of projects under expansion. The fourth and final idea refers to as the technology portfolio; it stands as a set of technologies that are recently put to use. The responsibility of the technology management within an organization stands to recognize the advantages of technology for the organization. Constant growth of technology will be valuable as long as the value for the customer and the technology management purpose in an organization knows when to advance in technology expansion and when to pull out (Kathy, 2010). This paper will address quality leadership and the technology manager in the perspectives of system designers, teachers and faithful stewards, all this with an aim of bringing prosperity to businesses. Literature review This section will explain in details the materials used in research. The research used seven sources to come up with its findings. Below follows a detailed review of the seven sources of the research material. Quality management: creating and sustaining organizational effectiveness stands as the leading book in the research. The author named Donna Summers compares a business to a kaleidoscope. He says that destructing the nature of the patterns of a kaleidoscope mirrors will only form a new pattern. This links to a business in the logic that managers set patterns to bring achievement and if a destruction or failure occurs it means that new pattern is formed. The second book talks about the fundamental values of total quality and stress on high performing management practices. It gives examples of wealthy existing leading organizations throughout the globe. The writing portrays quality as it emphasizes the practical aspects of managerial focus and relevant technical topics. The book covers most of the knowledge needed for management certification. It stands as everything managements would require, at the present and throughout their operations, this will make sure quality management comes to succeed. The third writing, authored by Robert Emerson referrers to as Business Law; the book written in Barron's Business Review Series focuses on the significances of legal assumptions in the day to day business sector, referring to such topics as tort responsibility, government policy, contracts, ecological law, product accountability, consumer protection, and international law, among many other subjects. Also, discussed in details are the legal aspects of franchises, partnership and corporations, and exceptional topics that comprise of business misdemeanors, property as a lawful concept, rational property, plus similar, relevant topics. The book comes with a study aid labeling key expressions appearing at the beginning of every chapter, plus managers must keep in mind that summaries are strategically spread throughout the book. The forth book, Communicating for Managerial Effectiveness: Problems Strategies Solutions, falls as one of the few books which is a must read in the sector of management communication. The author, Phil Clam combines a deep perception of research with an incomparable sensitivity to the requirements of practitioners. He puts out a transcript which falls as motivating, exciting to interpret and which changes the way in which managements think concerning communication in an organization. Intelligent managers will revise the pages so as to acquire brilliant ideas concerning best practices from the best in commerce. The author says that cardinal winners stand as the organizations and the losers fall as the competitors. The fifth writing refers to the strategic management of technological innovation written by Melissa Schilling talks about technological innovation as the key tool to bring achievements within businesses. Unlike other texts, Schilling’s advance synthesizes the main research in the sector, providing readers with the skills required to improve case discussion and analysis. The book talks of managers being the motivating behind the idea of technology within organizations (Schilling, 2009). The author approaches the matter in a tactical procedure, and as such, is organized to reflect the strategic management procedure used in most strategy texts, progressing from assessing the competitive dynamics of a condition, to planning formulation, to coming up with implementation processes. The sixth source, the management of technology and innovation looks at the basic connections joining main business plans, technology, plus innovation. The text demonstrates how these tasks link to play a leading role in design, systems, structural layout, and product growth, as well as sustaining an organization's general accomplishment. An incorporated approach and reader-friendly style make the material be available for managers of all settings. The text incorporates the current trends and research, rich, recent examples and cases, and a useful class of novel tools organizations can use to support effective tactical decision making. The final texts, information technology project management, offer a deep understanding of technology. Although project management has been a recognized field for many decades, managing information technology needs ideas and information that extend past standard project management. By linking theory and performance together, the author, (Kathy, 2010) gives a comprehensible, integrated outlook of the concepts, knowledge, techniques, and tools involved in project management. Because the project management, sector plus the technology industry change quickly, managers cannot think that what worked half a decade ago will still stand as the best advance today. This text provides the latest information on how skilful project management and successful use of software can assist managers manage projects, mainly information technology projects (Kathy, 2010). Methodology This stage will give a general guideline system for achieving quality leadership and the technology manager, with precise components such as techniques, system designers, teachers, and stewards. It will aim to upgrade business functions. The best project managers are not just organizers, but they unite business ideas, portray communication cleverness, yield management skills plus technical sense with the capacity to strategize, manage, and implement (Summers, 2004). In essence, they do not fall as just managers they operate as leaders. Leaders can be said to be teachers. While this always acts as the case, responsive project management places a greater premium on the leadership ability than ever before. The major steps of quality leadership and the technology manager follow as: Step 1: Identification and training. This stage states that personnel should be identified and trained so as to engage in improved management. This will be of the essence to bring up master system designers. Step 2: Undertaking original projects. Undertaking the original projects will seek to make managers gain experience and obtain results from process management. This, in other worlds, will seek to create compelling stewards as managers. Step 3: Growth and sustenance of efforts. Growth and sustenance fall as a step whose efforts are to improve significant processes. Through these managers could be teachers to their organizations. Step 4: Extracting of organizational obstacle to upgrading. This advance, depicted in most of the research material can be put to use in any organization, to substantial fundamentals such as fleet or organization commands as a whole (Clamp, 2009). In technology management, the steps to follow are: 1. Setting up a guiding vision for the project and continuously supporting it through words and actions. 2. Facilitation of joint efforts through relationships and society. 3. Setting up and supporting the groups set of guidance or principles. 4. Providing an open contact to information. 5. Applying relevant control to promote emergent order. 6. Constantly monitoring and adjusting with technological advancement (White, 2010). Findings The research follows up with the principles of quality management. Quality management relates to a number of management ethics that top management could put to use to guide their organizations towards improved performance. The principles include: Customer focus Since any organization mainly relies on its customers, they ought to understand present and future customer desires, the organization ought to meet customer requirements and put efforts to go beyond the hopes of customers. An organization maintains customer focus when all individuals in the organization recognize both the domestic and peripheral customers plus also what customer necessities must be met to make sure that both the domestic and peripheral customers feel satisfied (Summers, 2004). Leadership Leaders of an organization fall responsible for setting up union of principle and course of it. They must look to attain creation and maintenance of such a domestic environment, in which individuals can become entirely put to use in reaching the organization's class aim. Involvement of individuals An individual at each level of an organization makes the essence of it. Their total involvement allows their abilities to be exercised for the gain of the business. Process approach The preferred outcome can be attained when activities and related resources come to be managed in an organization as a course. System approach to management An organization's usefulness and competence in achieving its quality goals will be contributed by putting to note, accepting and managing all unified processes as a system. Repeated improvement One of the enduring quality objectives of an organization should be the repeated improvement of its general performance. It should keep in main only the strong performances. Realistic advance to decision making Valuable decisions will always be based on the data analysis and information. This means coming up with realistic goals that the organization could reach. Mutually valuable supplier relationships Since an organization and its suppliers fall as interdependent, they therefore, need to establish a mutually valuable relation between them so as to increases the capability of both to add value. These eight ethics form the foundation for the quality management system set (Summer, 2004). According to the findings, qualities of a good teacher follow as: They ought to be passionate, this falls in the sense that if they are passionate concerning their respective subjects, likewise, their students will also follow suit. Teachers ought to be creative, creative in view that, they ought to be willing to create custom lesson ideas and projects for their students. Teachers should stand flexible; teachers should put themselves available to students for assistance almost every moment and make that fact public. Teachers ought to be integrators. They should always look to build up their students in every subject not just the ones they teach. Teachers ought to be good connectors; they ought to connect with their students for easier communication (White, 2010). Some of the qualities of a good steward are as follows: Good stewards do not portray themselves just in the field of money, but also in some major aspect of their lives and in discovered it work to better everybody else. These aspects follow as: good stewards love themselves. Stewards love themselves in the essence of not being selfish but self invested. Good stewards maintain positive relationships; this in the essence of their partners, family, workers among others. Good stewards respect natural resources and the environment; through this it will lead to respecting even greater things than the mentioned factors. Finally good stewards fall as proper users of finances; they attain and maintain their resources in a proper way (White 2010). Recommendations and conclusion The need of guidance for managers in business managements has been a widening hole in the business management sector over the past years. The disparity linking the world of up to date management and traditional management has left behind many managers thinking of what their responsibility should be. By viewing the recent management team as a complicated adaptive system and the manager as an essential part of that system; these eight principles of quality management do not offer a confident formula for success. Setting up and nurturing a successful organization falls much more like preparing chili than baking a cake; it requires creative thinking, flexibility, and unusual treatment to the exceptional qualities and relations of the ingredients (Evans, 2010). A recommendation comes out that managers should consider going by these fundamental practices and adapt them to their own style as time advances; managers will not only discover that they add considerable value to projects but also those they will benefit from not only the accomplishment of success but the trip along the way. In conclusion, management approach needs that commanding officers begin the practice of process management in their organizations. Good qualities of a commanding officer – manager – fall as mild system designers, teachers, and stewards. Once implementation goes underway, the leader takes responsibility for increasing development to all relevant processes and in due course the whole extended system. Then leaders can hub on establishing a planned direction for the organization and steadily organizing the goals throughout the organization. In this means, the goods and services can be aimed at attaining the future needs of the organization’s management to bring fourthly strong managers who can properly run the 21st century businesses. References Clamp, P. (2009). Communicating for managerial effectiveness: Problems, strategies and Solutions. Oak land: Sage Publications. Emerson, R. (2009). Business law. New York: Barron's Educational Series. Evans, J. (2010). Managing for quality and performance excellence. Toronto: South-Western Cengage Learning Press. Kathy, S. (2010). Information technology project management. New York: Course Technology. Schilling, M. (2009). Information technology project management. New York: Course Technology Press. Summers, D. (2004). Quality management: creating and sustaining organizational effectiveness. New York: Prentice Hall Publishers. White, M. (2010). The management of technology and innovation: A strategic approach. Toronto: South-Western College. Read More