The Human Side of Enterprise - Dissertation Example

Download file to see previous pages Directing firms towards the path of accomplishing transformational and organization-wide change is an overwhelming task. Some of such significant transformations include downsizing, mergers, new product launch, modifying the existing product range or adoption of new technology. Such changes characteristically engender workforce ambiguity, apprehension, and conflict, which tend to diminish the overall self-esteem, focus, and organizational performance. Organizations and government agencies alike often report high rates of failure in procuring required information and subsequently in implementing organization-wide transformation based on the information collected, even after spending the substantial amount of resources on change management measures. Tools such as analytical surveys reveal alarmingly low rates of employee trust in management and persistent discontent with the working environment in the organization. No amount of management intervention to foresee and alleviate the unsettling consequences of organization-wide transformational change would succeed unless the underlying root causes are successfully eliminated.
Change management upsets the status quo, forcing both the management as well as the employees/workers and in some cases even the consumers, to come out of their comfort zones and work in the midst of a conflicting environment rather than an established and tried and tested patterns, process, and norms. ...Download file to see next pagesRead More