StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...

Effective Technology Support Team - Essay Example

Comments (0) Cite this document
Summary
On a hot summer day in July 2005, Intel software engineer Bob Davies was on his sabbatical, a much cherished two-month break offered to all Intel employees after every seven years of service. But instead of relaxing on a tropical beach and enjoying a cool sea breeze and an umbrella-adorned frozen drink, Davies was sweating it out in the 120-degree Mojave Desert.
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER94.1% of users find it useful
Effective Technology Support Team
Read TextPreview

Extract of sample "Effective Technology Support Team"

Download file to see previous pages The success enjoyed by Davies' team is proof of the fact that he enjoyed a rather effective technology support team. However, as we can see, his team was composed not only of his colleagues, but professors and graduates as well. This fact seems to point out, that for team success, it is not necessary to have a group of geniuses with a plethora of experience. So, what is it that actually determines how successful a team is
Apart from having a well-defined objective, it is important for a team to have a clear process through which they will achieve that objective, i.e. the group defines and achieves a continuous series of 'small wins' along the way to a larger goal. In the example above, there were numerous problems the Stanley group faced along the way of the actual execution of the plan (such as the problem of controlling the car in dust and fog). However, the team was prepared for all the challenges they faced. Sure, they didn't have all the possible technologies they might need to get them through, but they had meticulously planned a specific line of action for each problem they might face. (Geoff Koch, former Intel editor, www.intel.com)
A team can only flourish when it exists in an easy yet involving environment, in the sense that there is a lot of healthy discussion in which virtually everyone participates, but it limited to the teams' objective. If discussion gets off track, someone (whose role is pre-assigned) brings it back to the task in hand. After listening to each other, members just voice any and all ideas that come to mind. They do net hesitate considering the fact that their creativity may be labeled stupidity. They disagree and criticize each other frequently, but they always scrutinize each others' reason for doing so, so that they might work constructively towards the objective of the team. The purpose is simply not to dominate the dissenter, but to resolve the issue. Conversely, the dissenters don't try to dominate the group; they simple voice a genuine difference of opinion. If there are basic disagreements that can't be immediately resolved, the group figures out a way to live with them without letting them halt its efforts. A decision is only taken when there is either unanimous or at the very least a general agreement, but never when there was confusion regarding both sides of a choice. (MacGregor D., n.d., The Human Side of Enterprise), (Kaztenbach & Smith, n.d. The Wisdom of Teams)
However, this is the scenario where a team has actually been assembled and it sets out to perform the task at hand. But how is that team chosen in the first place, i.e. how does team building actually occur
The first question asked about any team member is the level of intelligence. Are their brains capable of computing the amount of data necessary for the task When designing a particular system, there are a million different problems he might face.Will that person be able to address those issues Very simple put, does he have what it takes (patience, experience, judgment, analytical/problem solving capabilities, etc)to handle his job
Additionally, it helps if the team members are curious about the things they actually research into. For e.g. ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Effective Technology Support Team Essay Example | Topics and Well Written Essays - 750 words”, n.d.)
Effective Technology Support Team Essay Example | Topics and Well Written Essays - 750 words. Retrieved from https://studentshare.org/miscellaneous/1503879-effective-technology-support-team
(Effective Technology Support Team Essay Example | Topics and Well Written Essays - 750 Words)
Effective Technology Support Team Essay Example | Topics and Well Written Essays - 750 Words. https://studentshare.org/miscellaneous/1503879-effective-technology-support-team.
“Effective Technology Support Team Essay Example | Topics and Well Written Essays - 750 Words”, n.d. https://studentshare.org/miscellaneous/1503879-effective-technology-support-team.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Effective Technology Support Team

Effective Team

...?Introduction Groups are different from teams in terms of their collaboration and high degree of commitment. Developing a group into a cohesive team equipped with all required skills, trained to participate, collaborate and communicate having aligned individual objectives with team objectives is critical to success (Fraser and Neville 2003). It is essential to nurture team spirit and clear understanding of final objectives in a group of individuals to form a cohesive team. In this report, different team building concepts like Tuckman’s Team Development Model, Myers-Griggs Group Dynamics, Belbin’s Team Roles, team cohesion, conflict resolution, decision making and leadership were not only discussed but also effects of their practical...
9 Pages(2250 words)Assignment

An Effective Planning Process

Managements first and the most fundamental problem is selecting the right individuals with the prospective for development. evenly important is the placement of those individuals in positions in the organizational structure where their talents are most desired.
Manpower development instigates with human resources planning also known as manpower planning, which establishes a firm's specific personnel rations. These are attained by a qualitative fortitude of the individual job specifications and of the specific characteristics required of a person for the successful performance of each job. Once these job requirements are recognized, it is essential to forecast the number of persons desired for each job. This stage of employmen...
11 Pages(2750 words)Coursework

Effective Methods of Teaching Anatomy

Herein, comparisons will be made to highlight the differences in using anatomical models for study versus self-directed (usually textbook) learning. As well, the use of tutors as an advantage in the medical classroom will be discussed.

Some students are hands-on learners. For them, three-dimensional (3D) anatomical models are effective. “Exploratory tools enable users to investigate structures in ways not possible in the real world” (Implementing, para. 3). These 3D models can represent just about any part of the human body. Models are available of small structures, like the head, or of the entire human skeleton. Models of the entire human body can also be purchased. Some of them even have removable parts so...
6 Pages(1500 words)Report

Social Support to the Functional Health of Older Adults

For example, it has been said that when you are a participant of a certain senior center, the possibility of you getting mental complications as well as other health complications is uh-heard of (Glass, T. A. 1999 p.479).
In this regard, this paper will asses the impacts of attending a seniors center and whether attendance is better than not attending when one becomes old. Comparisons between the two will be carried out and will base on the following,
The elderly are people who have gone through a series of steps in life from a state where they are stable in terms of health and independence in the day to day running of their lives to a state of increased vulnerability, dependence and recurring illnesses (Jeremy, M. 2008...
8 Pages(2000 words)Case Study

Dental Veneers as a Breakthrough in Modern Dental Technology

In today’s fashion-conscious world, porcelain and composite veneers remain some of the most popular choices for people seeking to improve the esthetics of their teeth. Porcelain veneers have several advantages when compared to composite veneers including durability, resistance to staining, and amount of tooth structure removed during the procedure.
First and foremost, the porcelain veneers are very durable. They are also very thin – usually between 0.5 - 0.7 millimeters – and brittle, although once bonded to a healthy tooth structure they can become quite strong. The bonding process increases durability and veneers made of porcelain can last for many years, oftentimes between 10-15 years depending on how wel...
8 Pages(2000 words)Term Paper

Measures of an Effective Organizational Performance

Social capital has an important role in the goal-attainment of actors through the support of relationships. Actors could either be individual people or groups such as firms and other organizations. In groups, the social relations matter most between, and not within, the groups (ibid). Apparently, it cannot be discounted that within the group and individual has social capital in associations between people, yet then the significant actors are the members of an organization, not the organization as a whole. Like physical and human capital, social capital also demands investment to construct.
Entrepreneurs and managers nowadays are venturing into the realm of social capital because of two important elements that trail with it, w...
10 Pages(2500 words)Assignment

Effective and Ineffective Evaluation Tool

It has been an endless matter of debate for decades as to which methods reap effective results and which not.
One of the most effective tools for assessing students’ annual performance has to the one with a more comprehensive approach. The feedback by the teachers is very crucial for the students. It is the assessment plan which is developed by the teachers upon the on-going students’ achievements throughout the course and not merely upon the written traditional examinations1. It is considered to be an effective assessment tool because it reflects directly on the teaching and learning process of the teachers and students respectively. Feedbacks also help the students to engage in reflective, constructive and analy...
7 Pages(1750 words)Assignment

Esentials of Management: Team-Based Learning

Setting up successful teams is a prerogative of any organization and in the business world of present times; it is very much a need rather than a desire. The businesses have changed so as to create more room for teams than individual working ethos. This has given space to more facilitation within the working environments of teams since they bring combined efforts and usage of more brains than a singular person. The factors that stand important in the wake of successful teams include a commitment towards common goals and a simplistic and solitary objective which must be kept in mind at all times. These factors underline the basis of the teams performing a singular whole than disjointed units within the framework of the organization...
6 Pages(1500 words)Report

Response of Effective Leaders to Diverse Team Environments

An effective leader is the one who adapts to the changing scenarios in terms of the team he leads and also in terms of the circumstances that the team faces. Herscovitch and Meyer (2002) have confirmed that workplaces are faced with endless change (s), and Paton and McCalman, (2000) have further stated that effective management of that change is an important competency currently required by an organization

Advancement in technology, travel options, communications and liberalization of international business regulations has incorporated numerous possibilities of conditions with diverse natures within the work environment. This trend was found to increase in the early nineties. The transference of a command-driven economy...
7 Pages(1750 words)Case Study

Info-Point: Marketing of New Touch Screen Information Technology

The development of the new Info-Point technology, a stand-alone information module designed to offer the public information on tourism, local shopping, weather, and transportation, has created the opportunity to successfully market these information technologies to different UK cities. The entire marketing concept is to establish self-service information centers that offer a wide variety of regional information, utilizing an easy-to-use touch screen methodology to cater to a broad mass market of consumers. 

Touch screen interface systems are becoming more and more common in the UK and abroad. During a pilot experiment using touch screen information technology, the automotive manufacturer Lexus piloted an informatio...
10 Pages(2500 words)Report

Organisations in the Engineering and Technology Environment: Singapore Airlines

In those days, just three flights per week, to Kuala Lumpur, Ipoh, and Penang, were all that the people in Singapore were privileged to. There were very fast developments in the situation in a span of two decades. During this period, Singapore’s Kallang Airport gained international exposure and started making huge additions to its fleet. Soon after the birth of the Federation of Malaysia on February 1963, the Malayan Airlines came to be known as the Malaysian Airlines, and in 1966, it was renamed the Malaysian-Singapore Airlines. But, in 1972, fifteen years from the day it was founded, Singapore Airlines split up with Malaysian Airlines and acquired a separate identity.
This split, however, helped the airlines to take i...
10 Pages(2500 words)Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Effective Technology Support Team for FREE!

Contact Us