Burger Boy Paper - Essay Example

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Despite the fact that some employees are working equal number of hours per week, their pay varies resulting to lack of motivation. Secondly, Burger Boy is faced with poor division of labor…
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Download file "Burger Boy Paper" to see previous pages... For example, Marge is supposed to collect her daughter from the school bus at 2:45. However, Otis, the assistant store manager does not give her that chance to be with her daughter an aspect that would not only demotivate Marge, but also it would generate poor relationship with her daughter. Similarly,
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there slow delivery of services especially for the poorly paid employees such as Marge despite the fact that they are working for more hours per week. Poor communication between the seniors is also leading to confrontation that is not only been experienced by other employees but also by the consumers.
One of the key problems that could be explained by compensation issues is the slow delivery of services. For instance, the fact that Marge is being paid $6.25/hr and is working for more hours than Jerry and equal to Chuck, makes her to portray heavy stress during the performance of duties. As a result, she is slow in her duties a situation that makes Otis to shout at her as a way of making her to be fast. Similarly, poor communication between the managers can also be attributed to poor compensation. For example, in their confrontations Otis informs Leon that he is sick for working 10-12 hours a day for the little wages (Jodi 16). This is an indication that if Otis wages are improved, it would be a major solution to avoid communication problems and managers confrontations.
One of the key problems that could be lessened with diligent use of rewards other than pay includes absenteeism. By giving the employees ample time to rest either inform of breaks or off duties, the level of absenteeism will effectively be addressed an aspect that will ensure the Burger Boy has adequate manpower to deal with high number of customers during Fridays. Employees can also be rewarded through delegation of duties. This will ensure that they make independent and proper decision leading to lower level of ...Download file "Burger Boy Paper" to see next pagesRead More
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