Hospitality service and facilities management - Essay Example

Productivity is usually interlinked with the industries which involve extensive purchases so it is really significant to manage the productivity. In simple terms, productivity can be taken as a ratio between the input and the output of the industry at a particular level or in some particular field. It can be measured in different ways like shift wise productivity in some cases or by means of different departments or in terms of capital assessment. Productivity management is quite a troublesome job which can prove to be a complex assignment for the administration of hospitality organization like hotels.

This task can become even more complex if major proportion of the staff is working in the organization for part time. According to different studies, one of the dilemmas in this industry is the allocation of different shifts to different groups of staff working in there but this problem has been solved quite efficiently by the latest technologies like using computer based scheduling of the shifts or using software specifically designed for this propose. One other problem in this industry is non availability of certified professionals at all the levels in this industry and one of the main reasons for this is the non attractive pay structure in this field offered by the owners of the major hotels and restaurants.

So this is one of the major issues which is faced by the human resource (HR) department of the hotels and it results in decreased performance of the employees due to increase work load on them. This problem is reduced to some extent by the recent increase in the salary and by giving other complimentary packages to the specialized staff of this industry. As all other fields are affected badly by the terrorist activities all around the world so is the hospitality industry, according to different scholars, initially there