Understanding of operations in the hospitality sector - Essay Example

In this regard, companies such as Hilton Hotels & Resorts Corporation have emerged as major investors in the London market. Essentially, the Hilton Hotels & Resorts company has been one of the most successive companies in the hospitality sector in the London market. The company has established its operation bases in various locations across London. An analysis of the company’s success history reveals that it has gone through a strategic developmental process. This study focuses to evaluate the performance of Hilton Hotels and Resorts Corporation and providing an overview of the company’s areas of improvement as well as the appropriate course of action that can be employed to solve some of challenges facing the corporation.

The company has shown remarkable performance in London. The number of people visiting the company’s establishments in London has been increasing from time to time. The outstanding performance of the company can be attributed to the effective use of the modern technology and employment of competent workers. The corporation has realized the need for incorporating the modern technology in all of its establishment. Most services of the company have been computerized to enhance efficiency and timely delivery.

In essence, customers visiting any of the company’s establishments are assured of quality services and satisfaction. The company has established effective websites where customers can get any information regarding the various establishment. In addition to official websites, the company has ventured into the social media for advertisements and interaction with customers. In this regard, the customer services have been made more accessible and efficient. Apparently, the company has established reliable online payment and booking platforms.

In this regard, customers can book and pay for accommodation form any part of the world. Therefore,