Nobody downloaded yet

Four Seasons - Essay Example

Comments (0) Cite this document
Answer the questions 1. Introduce the company and its position in the hospitality industry. Is it an employer of choice? The company in discussion is Four Seasons Hotels Inc. that was established in 1960 in Canada. Over the course of the past 50 years, Four Seasons has effectively established itself as one of the leading chains of luxury hotels and resorts…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER93.2% of users find it useful
Four Seasons
Read TextPreview

Extract of sample "Four Seasons"

Download file to see previous pages The objective of the organization which was to ‘personalize exceptional service’ attracts a very high number of clients and makes it very popular. Furthermore, Four Seasons also strives very hard to anticipate the needs of any customer and provide those needs even before the customer has requested for them. Four Seasons was also the pioneer of many unique services that has now become the norm when it comes to the hotels. For example, providing concierge services, repair of shoes, supplying shampoos, laundry and ironing services, multi cuisine menu and so on were pioneered by this hotel group, thus; giving it a very strong position in the hotel industry. An organization becomes an employer of choice not just by providing good salary and perks to its employees, but more importantly by providing tremendous amount of respect as well as a good working environment (Ablrichs, 2000). Four Seasons has succeeded in doing that. Four Seasons is considered to be an employer of choice because of its high focus on employee satisfaction. Along with benefits and remunerations, employees are highly respected. The employees treat each other the same way a guest is treated at the hotel. This creates a very healthy and robust environment that is necessary in the hospitality industry. ...
In 2008, Four Seasons featured as no.88 in the Fortune List of best companies to work for. In 2011, they moved up to no. 53, giving testimony to the fact that it is indeed an employer of choice (, 2011). 2. Explain its culture, is it unique to the company, how does this vary from its major competitors? In the hospitality industry, customer holds the key and is focused upon immensely (Butcher, Sparks & O’Callaghan, 2001). However, the unique culture of Four Seasons hotels is the high focus that it has on the employees. The culture of this chain of hotels is centered on a philosophy that everyone follows to the core. The golden rule is that everyone in the organization deals with others in the same way that they want to be dealt with. Primarily it comes down to how each employee of the organization is dealt with warmth, respect as well as courtesy. This level of respect and warmth directly translates into excellent customer service for the clients. The clients also receive personalized service that is done with a lot of warmth and care. This type of services forms the most attractive aspect of staying in a Four Seasons hotel. The culture of the company also gives immense freedom to each department and hence, the employees can put forth any ideas without hesitating. This created a very open and transparent culture, contributing to employee satisfaction. Furthermore, it was evident that employee satisfaction was also equally important as customer satisfaction. Most of the employees remain in the organization for a long period and grow in their roles. This also created employee loyalty and strengthened the culture of the organization. An important way of building ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Four Seasons Essay Example | Topics and Well Written Essays - 2000 words”, n.d.)
Four Seasons Essay Example | Topics and Well Written Essays - 2000 words. Retrieved from
(Four Seasons Essay Example | Topics and Well Written Essays - 2000 Words)
Four Seasons Essay Example | Topics and Well Written Essays - 2000 Words.
“Four Seasons Essay Example | Topics and Well Written Essays - 2000 Words”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document


Human Resources: Four Seasons Hotels

...? Human Resources: Four Seasons Hotels Introduction Four Seasons Hotels and Resorts is regarded to be a Canadian-based five-star hotel which was established in the year 1961. The mission of the company is to make constant innovation, outstanding expansion and ensure utmost dedication towards offering superior service quality to its worldwide customers. The prime goal of the company is to manage as well as to organize its various premium resorts, hotels as well as residence clubs which are located worldwide. Moreover, another imperative intention of the company is to satisfy the requirements of its selective customers along with sustaining its position as one of the...
15 Pages(3750 words)Coursework

An analyss of The Four Seasons Hotel Guangzhou

...An analysis of The Four Seasons Hotel Guangzhou Introduction The four seasons Guangzhou Hotel is one the most accredited five star hotels in economically developed China. It is in China’s third largest city of Guangzhou having opened another of its branches in China fifth tallest building (Kensei, 2010). Arguably, the Guangzhou IFC building is the fifth tallest building in China with a hundred and three storied building. In addition, the hotel has three hundred and forty four suites with spacious and modernized elements. The hotel sits next to the Guangzhou Opera House with a marvelous view of the Pearl River New city. The Pearl River city is China’s...
12 Pages(3000 words)Essay

Four Seasons Hotels and Resorts

...? Four Seasons Hotels and Resorts Four Seasons Hotels and Resorts This paper will analyze the characteristic features that distinguish the Four Seasons Hotels and Resorts chain in the marketplace. The discussion will also involve how the Four Season’s managers make out the decision between centralization and decentralization. In the same way, a close analysis will be carried out on the use of technology in the Four Seasons. In order to attract more customers and to achieve the maximum customer satisfaction, all of the luxury hotels are trying their level best to meet the...
8 Pages(2000 words)Essay

Four Seasons

... Antonio Vivaldi's Four Seasons: s, Historical Information, and Sonnets Introduction On 4th March, 1678, Vivaldi was born in the city of Venice. Growing up he wrote works for individuals such as the great French king, Louis XV based on music notes. During his stay in Venice at the Ospedale della Pieta, he was nominated as the Concert Master, popularly known as the "Maestro di concerti". His success came in 1738 when he conducted the greatest festive opening for the Schouwburg Theater in Amsterdam as they celebrated their 100th Anniversary (Baroque Musical Club, “Antonio Vivaldi: The four seasons”) Vivaldi's music is playful and joyful, enlightening on his own joy of composing (Making Music Fun, Para. 3). Vivaldi’s Four Seasons... is...
5 Pages(1250 words)Research Paper

Four Seasons Hotels And Resorts

...Four Seasons Hotels And Resorts Four Seasons Hotels, Inc. is a Canadian-based international luxury hotel chain consisting of hotels and resorts aimedat the higher end of the accommodation market. It is considered among the best luxury hotel chains worldwide.Four Seasons is a publicly traded corporation headquartered in Toronto, Canada.It has grown from single hotel to a prestigious company with 74 luxury hotels and resort properties several of which include a residential component. These properties operate under the Four Seasons brand name in principal cities and resort destinations in 31 countries in North America, The...
8 Pages(2000 words)Essay

Antonio Vivaldi “The Four Seasons”

...Antonio Vivaldi, one of the most renowned the Italian composer could successfully deflect the form of music he represented. The composer lived in a critically important transitional musical era. His works were made in the transition period between period between the late baroque and classical periods. The most famous work of Antonio Vivaldi, tilted ‘The Four Seasons’ has had typical characteristic reflection of the peculiarities of this specific musical era. The late baroque period extended from 1680 to 1750 (Baroque Music Guide, 2009) The hallmark peculiarity of this period of music was that it had enormous contributions in the form of operas and oratorios. Handels Serse, St. Matthew Passion by J.S. Bach...
4 Pages(1000 words)Essay

The four seasons

...The four seasons Weather defines the daily atmospheric condition of a place and is determined by elements such as levels of temperature, rain, humidity, wind strength, and amount of clouds in the sky. These elements changes along systematic patterns that define four major seasons, summer, winter, spring, and autumn. I, in this paper, discuss the four weather seasons. Summer is one of the four weather seasons and is characterized by long days and short nights. It occurs in regions around the North and the South Pole and is experienced when the pole is tilted towards the sun. Effects of the sun are...
2 Pages(500 words)Essay

Images of Organizations at Four Seasons Hotels

...Images of Organizations at Four Seasons Hotels Introduction In the book Images of Organization, Morgan Gareth (1986) describes eight metaphors through which organizations can be analyzed more vividly. These metaphors include the organization as a machine, a living organism, a brain, a culture, a political system, a psychic prison, a state of flux and an instrument of domination. These metaphors have enabled various aspects of organization to be viewed in different ways. As a result, theories have been formed that reflect various perspectives or metaphors. For instance, scientific management is closely related to the machine metaphor, the cultural and flux metaphors are closely related to the systems...
15 Pages(3750 words)Assignment

Training Methods Used In Four Seasons

...Training Methods used for Managers and Non-Managers in Four Seasons Training Methods used for Managers and Non-Managers in Four Seasons The Four Seasons was designed and build in the 1960s by architect Sharp. The hotel was located in Toronto in proximity to the Canadian broadcasting Company (CBC). The executive vice president for human recourses at the time John Young saw a market niche of providing the CBC staff and guest with comfortable lodgings with a restaurant and a bar. It is apparent that privacy and comfortable physical spaces were provided. The impact of this led Sharp to develop more mid-sized hotels and resort branches of...
5 Pages(1250 words)Assignment

CSR and Recruitment methods used by Four Seasons

...Introduction The Four Seasons Hotels is a luxury chain of international hotels based inCanada. The management company operates a chain of 98 luxury hotels across the world most of which are managed on behalf of real estate owners. Prezi is an organization that focuses on providing communication solutions in the form of virtual presentation platforms. In a world where communication has become increasingly important especially in the corporate environment, there is always a need to ensure sound engagement of people in the most appropriate manner so as to enhance the formation of ideas. Prezi facilitates this process by providing a virtual whiteboard from which presentations can be made into conversations....
7 Pages(1750 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Four Seasons for FREE!

Contact Us