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Social Networking Marketing - Essay Example

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In a technology driven world, it has become imperative that social media marketing is a part of the marketing mix of any product or service marketing. The various social networks on the internet have attracted a very high number of users and therefore, it is has become a crucial place where effective marketing can be carried out. …
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Social Networking Marketing
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"Social Networking Marketing"

Download file to see previous pages Marketing on social networking or social media platforms has its own advantages because of the uniqueness offered by the internet (Keller and Berry, 2003). It is much easier to judge the effectiveness of a marketing campaign as well as ensure its reach to a very high population. Hence, marketing through the social media and social networks has become very important.
However, as this method of marketing is becoming increasingly popular, various scholars and researchers have had concerns around ethical implications. Many marketers also feel very sceptical about the way in which it is difficult to preserve ethics followed in conventional form of marketing, when it comes to social networking marketing (Li, 2008). In this research, the attempt is to find out what are the ethical implications of social networking marketing and how it impacts the ‘4Ps’ – product price, promotion and place of marketing. The study would explore how this new age marketing has ethical implications on the traditional methods of marketing.
Marketing and its Changing Dimensions
Many scholars have tried to understand and define marketing as well as its changing connotations in the light of technology driven approach. American Marketing Association has defined marketing as a key set of process that is necessary for creating, delivering and communicating value to customers as well as maintaining and growing relationships with the aim of growing the organization, its user base as well as its stockholders. (American Marketing Association, n.d). Here, the tenets of marketing centre on the concept of ‘value’. This definition provides a good overview because it also talks about customer and organizational growth. With social networking marketing, there are high chances that the meaning of ‘value’ may undergo a change because of the high scope of strategies like bulk marketing and privacy violation. According to Kotler, marketing can be defined as a social process through which individuals and groups can get what they want and need by creating as well as exchanging the products and value with the others (Kotler, 1997). The important aspect to note here is how marketing is considered to be a ‘social’ process. However, in recent times, marketing has a more business related approach, rather than exchanging. In fact, the activities of a marketer are centred on how to improve brand image as well as profitability with the help of value creation. This definition becomes very narrow in today’s sense because marketing is no longer about exchanging products or services, but in fact it has a higher focus on customers as well as profitability. However, this high focus on brand image and profitability has often resulted in compromises in terms of ethics in social media. According to the definition provided by the Chartered Institute of Marketing, marketing is the management process that is crucial in identifying, anticipating as well as satisfying the requirements of the customers in a manner that is profitable for the organization (The Chartered Institute of Marketing, n.d). In this definition, this focus is given on customers and the agenda of marketing revolves around the needs and the satisfaction of the customers. In addition, while this is a good approach to adopt, presently, focus is much higher on the profitability of the company, which can be illustrated by the increasing violation of ethics in social networking marketing. Hence, it is clear that the definition of marketing, its operations and the way in which it is perceived has undergone a considerable amount of change over the years. The ...Download file to see next pagesRead More
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