GBI Personal Reflection and Development Plan - Essay Example

GBI Personal Reflection and Global Manager Personal Development Plan of Introduction Personal reflection and global manager personal development plan will be outlining my learning about the issue globalization in business operations. I will be developing the study as a global manager. In addition, I will outline the requirement of further development of skills for successful global manager. Mainly, I will be outlining personal experiences regarding the international study tour and various assigned study materials. I will be stretching out different facts and figures stated in my CALRAP paper. I will try to connect that theoretical knowledge with actual practices of various multinational organizations. Finally, I will outline future compatibility development plan. (i) The Globalization of Business Operations Organizations are using global strategies to meet increased number of customers, enjoy the opportunity of booming economy and vast market. Firms are able to increase the probability of achieving growth and sustainability (Grosse, 2011). However, globalization is having certain complexity or limitations. The policy is increasing the challenge of cross cultural conflicts, stiffing market competition and economic diversification related challenges. In the current context, I have faced such issues as a global manager. I observed that, to become efficient global manager I must posses the skills like, analysis, planning and controlling. I observed that major roles and responsibility of global leaders are developing capabilities of the international workforce of the firms and competitive profit of firms dealing in international level. In addition, I have to explore the existing capabilities to develop future development strategies (Egger & Kreickemeier, 2010). From various reports and studies, I have observed that cross cultural conflicts are creating major threat to the growth and sustainability of organization. Both employees and firms are facing such challenge (Kumar, 2012). International employees are from cultural groups and they are having separate beliefs. I faced challenges in communicating and guiding employees to a new set of strategies. I think that such divergence aroused due to various cultural confusion and narrow-minded attitude of international employees. In addition, I have also observed that employees of the developed countries consisted higher sophistication, intellectual attitude and racial discriminating attitude. It harms the productivity and operational success of the organization (Javidan & Bowen, 2013). Globalization also demands that leaders must have sound knowledge on the emerging technology. I observed that the use of technologies like internet, robotics and mobile communications are increasing in the global organizations. Technology helped us to operate businesses easily while expanding to overseas markets (Park, 2013). However, in many countries local employees are lacking in the technological knowledge, which will limit the success of implementing strategies. I have faced political challenges in managing international workforce. Mainly, rules regarding employment, compensation, termination related benefits and workplace related benefits can create complexity in my international management traits (Lessard, Lucea & Vives, 2013). I have observed that in globalized world, managers should have insight on emerging technology, legal policy and employees skill set (Park, 2013). These factors will be increasing feasibility of strategic and decision making in each of the environmental condition. I will be able to increase my efficiency as an international manager. The managers are focusing on niche market to develop proper idea on the market overview. In addition, Lessard, Lucea & Vives (2013) helped me to gain the insight that global manager must be having the trait of open-mindedness. Global managers are required to analyze the international customers, which helps to obtain expectation and perception of customers. Marketing strategies, product and services development strategies are developed efficiently to obtain growth and sustainability. Sixth sense is another crucial trait of the global managers. I observed that the data collection is very essential for creating perception on consumer behavior and making feasible decisions. Being a global manager, I think that sales and operational efficiency related data will help me to identify the employees who are not performing well (Kumar, 2012). Key ambition of global managers is to increase probability of achieving higher success. I learned that the maximum firms are exploring international markets in order to utilize opportunity of higher sales prospect and gaining market share growth. Thus, I have to evaluate the abilities of my firm according to requirements of new countries and markets (Park, 2013). (ii) Being a global manager Being a global manager, I have observed that there are certain disparity and resemblance in corporate standard and practices of various nations. Mainly, I have worked in the American and Irish firms so I have some insight on the cultures. I have seen that USA has higher immigration issues. Their ethnic mix is stating that more than 83% people are white who are from European continent, Latin America and Middle East area. More than 12% peoples are from African continent, 3% Asian peoples and only 1% Native American (Lessard, Lucea & Vives, 2013). I also observed such cross cultural factors and individualism are the major challenges faced by the American firms. However, such companies are having strong management group which helps them to become more organized and structured (Park, 2013). I feel that US based multinational leaders are able to manage diversified cultural styles. United States corporate culture is emphasizing on the business relationships rather than interpersonal relationship. I observed that the American legislative system is demanding written contracts and verbal contracts don’t have legal bindings. Being a global manager, I used to hire and consult with lawyers before any commercial contracts. In addition, American firms are appointing sole negotiators who are having the authority to control management decision making process (Kumar, 2012). On the other hand, while working in the Irish firm I observed that such corporate develops higher interpersonal relationship among the stakeholders. Being the global manager, I have to maintain stress free workplace for the Irish people. In Ireland, immigrations issues are low (Lessard, Lucea & Vives, 2013). I observed that Irish corporate are using the third party vendors in terms of achieving higher business success. However, I can outline certain challenges like Irish people are least time conscious. Lower punctuality among the employees is limiting international business success. I observed that the Irish people are more creative and tranquil in complex situation. Thus, global managers can be able to improvise new plans as per situations. Irish peoples do not like authoritative management. They are very least efficient in terms of implementing long-term planning. Friendly attitude is helping the Irish people in developing effective negotiations process. It has been observed that they are specialized in golf course business (Egger & Kreickemeier, 2010). In order to become an efficient global manager, I will concentrate on developing interpersonal traits like leader and liaison. I observed that the major traits of global leaders are being informational towards the subordinates. They are required to monitor employees, disseminate various operational strategies and representative of the workers. Decisional skills of international management include behavior like capitalist, conflict resolver, resource allocation and negotiator. Self-evaluation helped me to identify my strengths in global management role. My key strengths are technology knowledge and international market knowledge (Javidan & Bowen, 2013). Globalization is demanding advanced technology which interrelate management of the companies and stakeholders in the global segment. My technology savvy nature is my key competency to become efficient global manager in any organization. I can use various modern technologies in order to create highly efficient communicational channel. Management information system is one of the major technologies that are used in maintaining database of staff, resources and sales. Contemporary information and reviews on products and services can be collected by interacting with the customers or the clients. I am able to access various “Business Intelligence tools like SQL Server suite and Oracle software”, which are used in analyzing products and services. I am also friendly with the Microsoft Office programs, Skype communicator, Google applications, and vivacious instant messaging portals. This skill helps me to communicate with different stakeholders (Lessard, Lucea & Vives, 2013). International market knowledge of mine is increasing level of competency as a global manager. I can cite proper understanding on various multinational socio-political and economic conditions. For managing any international organization it is very crucial to develop the knowledge on the potential international markets. I am able to record various statistics that are helpful in developing marketing and operational strategies (Grosse, 2011). (iii) Process of further development of my competencies and comfort to become an effective global manager I am a trainee global manager so skills are required to be developed in order to increase my career growth. Such skill development will be helping me to become an excellent global manager. There are so many challenging factors that are impacting managerial traits. In order to develop competencies and skills, I will be using RAT and CAT test techniques. Such techniques will be helping me to increase my interpersonal, informational and decisional characteristics (Lessard, Lucea & Vives, 2013). RAT test will be helping me to increase my knowledge based on three different aspects like “relevancy, appropriable and transferable”. On the other hand, CAT test outlines “complementary, appropriable and transferable”. Mainly, I will be using various such techniques to develop my skills which will help me to increase potential career growth (Lessard, Lucea & Vives, 2013). Firstly, I will be trying to develop my interpersonal skills which will be helping me to disseminate employee roles, sharing operational information and thoughts. In this segment, I learned that global managers need to play mainly three different roles. Being the figurehead I need to develop social, traditional and legal responsibilities. Such trait will be helping in inspiring the employees. I need to increase my ability of using authority of controlling performance of my employees. Managers also need to act as the leader of the employees so I need to develop my leadership traits. I need to attend various on job training that will increase my knowledge on group behaviors. I have to go through the various journals, books and blogs for the internal and external industry review on the sector I am working. I have to use the social networks for gaining more insight of the employees and other stakeholder of my organization and industry (Lessard, Lucea & Vives, 2013). Secondly, I need to develop my informational roles in this which help me to process information organizational factors. Firstly, I have to develop monitoring skills, collecting information of my employees, organization and industry. Class room training will help me to gain efficiency in collecting various employee related data. On the other hand, I have developed my communication skills for disseminating information on operational, strategic and financial stability to various members. I will be attending various foreign lingual classes. I am planning to learn French, Spanish and UK accent English for communicating with multi cultural employees. Being the spokesperson, I have to represent the employees and communicate their expectation and needs to the upper level authority (Kumar, 2012). Finally, decisional skills can be developed with the help of increasing analytical knowledge. I need to develop my knowledge on SPSS and advanced excel in order to evaluate the performance of the employees and firm in regarding to competitors of the firm. I will be attending vocational and other institutional courses for developing my knowledge. I need to develop decisional and evaluation skills within 6 to 8 months. By developing all the skills I can compete as the potential global manager. I can solve all the complex organizational problems, generate innovative ideas, and implement new strategies. I can handle the conflicts raised among the employees, utilize resources and implement collective bargaining strategies for negotiating wages, job timing and employees appraisal polices. Conclusion The current study is providing my self-reflection on global management development program. International study tour and CALRAP paper helped me to gain knowledge on impacts of globalization on business operations. These things helped me to become an efficient global manager. Moreover, a skill development program is used by me to increase my efficiency in becoming true global leader in my career. As I am in the initial stage of my career, it also helped me to create career path and achieve proper life objectives. References Egger, H., & Kreickemeier, U. (2010). Worker-specific Effects of Globalisation. The World Economy, 33(8), 987-1005. Grosse, C. (2011). Global managers perceptions of cultural competence. Business Horizons, 54(4), 307-314. Javidan, M., & Bowen, D. (2013). The Global Mindset of managers. Organizational Dynamics, 42(2), 145-155. Kumar, N. (2012). Exploring the effects of human capital loss on relationships with clients in knowledge-intensive service firms and the moderating effect of knowledge management. International Journal Of Globalisation And Small Business, 4(3/4), 342. Lessard,, D., Lucea, R., & Vives, L. (2013). BuildingYour Companys CapabilitiesThrough Global Expansion. Mit sloan management review, 54(2), 61-67. Park, K. (2013). Effects of education and globalisation on income distribution. IJBG, 10(2), 220. Read More