Who Was More Effective - Colleen or Ricardo - Essay Example

Ricardo seemed to be a dedicated and career-oriented employee who had the courage and ability to take difficult decisions in time of need. The response of Ricardo in the given situation was targeted by his loyalty and dedication to his job. He knew that the organization must proceed with its work no matter what. The operations of the organization must not be neglected in any conditions.

What values directed Colleen’s response in this situation?
On the other side, the way Colleen responded to the situation was because of the influence of her personal life. She had been making plans for her daughter’s pre-school graduation for a week and now she was trapped in an uncertain situation.

What particular aspects of their communication could have been improved upon and how?
The situation would have been better if Ricardo and Colleen would have dealt with it more properly. Ricardo should have made Colleen understand the loss that the company could have incurred if she isn’t there to fill the vacant place of her colleague. Colleen must also understand that uncertainties are a part of life and there would come times when she has to choose her professional life over her personal life and vice versa. She must try to balance her personal and professional life. Read More