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Com 425 Week 4 - Essay Example

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Individuals, groups and societies communicate for various reasons and numerous motives are achieved in that process. Specifically, communication within and outside business enterprises is a core factor in the achievement…
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Com 425 Week 4
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Com 425 Week 4 Affiliation: Communication is an avoidable act in any social setting. Individuals, groups and societies communicate for various reasons and numerous motives are achieved in that process. Specifically, communication within and outside business enterprises is a core factor in the achievement of business objectives (Lehman & Dufrene, 2010). One efficient way of doing so is through the use of emails. As the article notes, there are norms and rules that should apply in sending and receiving mails. The basic idea is to identify the position of both the sender and the recipient and then determine the best practice that characterizes the communication therein.
The arguments of the article may seem obvious, but the author has a point. Many people send and receive emails without prior consideration of who is being addressed. There is need to evaluate and assess all parties involved, appreciate their position within the business line and consequently address them accordingly. It is important to uphold mutual respect in such email exchanges. The tips provided seem obvious, but they are equally essential. The author of the article has identified mishaps in sending and receiving of emails between and among communicating parties.
Some of the presented cases and points to remember are rather an application of mere common sense. However, the same points are hardly applied b senders and receivers of emails. The article may be analyzed for and against its arguments. Most of the tips however are sensible and should be observed when sending emails. Ignorance of such tips is likely to trigger misunderstandings or conflict of interest in business undertakings when the recipient gets different information from an email other than the one intended by the sender (Heather & Graves, 2011).
The only tip that appears kind of absurd is that of watching one’s tone when composing an email. This is a hard to determine as the sender composes an email. Due to the ambiguity associated and brought about by the watch your tone tip, the author should have outlined a way through which email senders can evaluate the tone of their composed emails before sending them. The tip should have been elaborated and a guideline to determining one’s tone in writing provided.
Computer-mediated communication is integral to almost every bit of sending and receiving information. Technological advancements have aided this process with computer communication making a contemporary mode of communication around the world. Knowledge and skills of computer use have highly increased. On the same note, tips and principles of computer use in communication have been ignored.
There is need to embrace tips of communication provided in the article. It is important to mind manners in communication (McKay, 2012). This is set to ensure that the intended information is passed and mutual respect in the email exchange is enhanced. Emails should be precise and direct to the point. This saves time spent in reading the emails. This is important because email communication entails sending and receiving of large volumes of emails, and the longer the email, the less the incentive to read through.
Professionalism should also be observed. This is depicted by the use of formal forms of communication and correct phrasing of statements. This calls for correct use of grammar. As the article noted, email attachments can be threatening. However, asking for permission from relevant recipients to have the attachments sent is a remedy. Editing and proofreading the composed email is essential. This eliminates errors and omissions and corrects mistakes, so that a refined email is finally sent. The above tips are crucial to adapt into a computer-mediated communication.
References
Heather, G. & Graves, R. (2011). A Strategic Guide to Technical Communication, Second
Edition. California: Broadview Press.
Lehman, C. & Dufrene, D. (2010). Business Communication. New York: Cengage Learning.
McKay, D. (2012). Tips for Writing Professional Email. Retrieved on 2nd February, 2012.
http://careerplanning.about.com/od/communication/a/email_tips.htm Read More
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