Communication is exchange of mutual understanding between originator and receiver and it needs to be effective in business. The essence of organization management is communication and basic functions of management that are planning, organizing, directing, staffing and controlling cannot be performed without communication in an organization. …
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Constant flow of information is involved in business communication and its integral part is feedback. Business communication plays an important role in the process of directing and controlling people in an organization. Moreover, there are a number of employees and hierarchy levels, so it is difficult to manage the organization (Guffey and Loewy 2010). Correlation between Motivation Levels of Staff: In the present competitive market, the difference between competitors is the excellence of employees. To develop and retain an organization’s human resources to gain a competitive advantage is one of the main elements in human resource literature (Lin 2007). A well-managed company is one in which the motivation level of employees is high; it increases productivity, improves performance, and reduces absence.. To retain and attract talented employees, it is important for managers to understand motivation according to their requirements. The lack of motivation occurs when there is a problem in one of these: unsatisfactory reward systems, inadequate performance appraisal system, and inability of manager to communicate reward and appraisal systems to employees appropriately (Lin 2007). Motivational lack occurs when there is weakness in one of these three relationships. The first relationship is an effort of employees with their performance. Managers must recognize the endeavor of employees if they have exerted extra effort in their work, and managers should give performance appraisal to them. However, in most cases employees believe that their effort will not be recognized and it could direct to lack of motivation. The second one is the relationship between performance of employees and organizational rewards. Managers make sure that if employees are given performance appraisal, then organizational rewards are also given to them (Lin 2007). Weak relationships emerge when employees are not given rewards on their good performance, and this can lead to lack of motivation. The third one is a relationship between rewards received and rewards desired. Many managers fail to realize the motivational effects of personal rewards and when this happens, motivation of employees suffers. This concludes that there is a correlation between motivational levels of staff, and it is important for the manager to understand the level of motivation that employees need to improve their performance (Lin 2007). Two Models of Communication: 1. Shannon-Weaver Model of the Communication Process: Shannon proposed a model in 1948, in which he breaks communication process into eight components. These eight components include source, message, transmitter, signal, channel, noise, receiver, and destination (Mortensen 1972). (Mortensen 1972) 2. Schramm’s Model of Communication: Wilbur Schramm proposed this model in 1954, in which he made changes in the Shannon Model. In this model, receiver and sender conceive encoding and decoding and provisions made for a two-way transaction of a message (Mortensen 1972). (Mortensen 1972) Comparison of Two Models: Both models are the most common communication models used in low-level texts of communication and they are known as revolutionary models in modern communication. Both these models are very basic communication models in which the main emphasis is on encoding, decoding, and different sources through which message communicated from one source to another. Different elements involved in sending and receiving communications are there in these two models, and functioning of each element is almost same in these models. These two models are extremely effective in
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(“Business Communication Coursework Example | Topics and Well Written Essays - 1250 words”, n.d.)
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(Business Communication Coursework Example | Topics and Well Written Essays - 1250 Words)
“Business Communication Coursework Example | Topics and Well Written Essays - 1250 Words”, n.d. https://studentshare.org/business/1396739-business-communication.
The real incident happened was that; the delivery note was misplaced by our staff at some point of our delivery processing. It was the mistake of our staff and we wholly take the blame on us for the losses suffered by you. We understand that, this lateness in delivery of the order could lead to problems for you in delivering the materials to your customer.
As you imagine, I was quite nervous. I flew to the UK to get a good education. I only knew a few things that I had read in books and seen in the movies. I knew that people from the UK could be friendly, but I also knew they could be tough. To be honest, I didn’t know what to expect.
This paper has articulated ideas presented in their papers and has presented the effectiveness and usefulness of “transactive memory systems”. However, this research paper presents a more theoretical framework on the concept of knowledge transfer within the organization. It leaves the scope for further research on practical application of this framework and how it would affect the performance of the employees in the organization.
Aided with the increasing effects of globalization and continuous advancements in technology innovations, better communication process are developed today, with the prime objective to facilitate members in sharing essential business information. Such progresses have not only abolished the geographical and economic barriers that used to obstruct the conventional mode of distant communication, but have also made the process much time efficient, error free and effective.
er of the message is expected to decode the messages he/she received from the sender, receiver of the message is likely to analyze every single gesture and words he/she received from the sender. As a result, receiver of the message develops a first impression with regards to the
Though business analysts are often at odds with regards to the most important part of a company’s business model, it can be convincingly argued that without a robust customer communication strategy, the means by which a firm/entity can integrate an
ys a lecturer came to present a chapter in the same course and he provided us with information that pointed out that my answer in the midterms was correct. After the lecturer left, I once again talked to my instructor and reminded him that he had marked my correct answer as a
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The decision-making process in Japan is lengthy. In India and USA, the decision-making process is fast because the senior-most executives are incharge of making decisions. Such misunderstandings can be averted can be avoided by making an effort to slightly learn the culture of all the parties involved in a project.
4 Pages(1000 words)Coursework
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