StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Business communication - Essay Example

Comments (0) Cite this document
Summary
Business communication has become a critical success factor for organizations in the 21st century. Good communication is essential in order for a business entity to function properly. “People must communicate to plan products and services; hire, train, and motivate workers; coordinate manufacturing and delivery; persuade customers to buy…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER97.7% of users find it useful
Business communication
Read TextPreview

Extract of sample "Business communication"

Business communication has become a critical success factor for organizations in the 21st century. Good communication is essential in order for a business entity to function properly. “People must communicate to plan products and services; hire, train, and motivate workers; coordinate manufacturing and delivery; persuade customers to buy; and bill them for the sale” (Locker & Kienzler, 2008). Managers are responsible for the work performance of their employees. For a manager to be able to properly motivate his employees the person must possess superb communication skills. It is important for managers to keep the lines of communication open at all times. Communication affects the day to day activities of all employees.
At my workplace communication affects my job performance and day to day activities. When I start work the first thing that I must do is grab my time card and punch it in a machine to communicate electronically the time that I arrived at work. The same routine is applied during lunchtime and at the end of my shift. Once I arrive at my workstation the first thing that I must do is report to my direct supervisor. The supervisor each day gives me a written memo upon arrival. I have to read the memo which displays my work tasks for the day. In the past the supervisor use to talk to a group of people prior to the start of work, but the company realized that the use of internal memos was a more effective way to transmit instructions. Communication influence my work day throughout the entire shift. I have to interact with my co-workers on a recurrent basis because the work that I perform is correlated and connected to the work other employees realize. I also utilize communication to interact with the customers of the company. One of my duties is to read and reply to customer emails. Communication helps me manage my daily activities because it allows me to transmit and receive messages from other people. Technology plays an integral role in the communication process. The company intranet is used by me and my colleagues to transmit messages internally. All messages send between employees are monitored and documented by the intranet system.
There are a variety of trends I notice are affecting communication in the workplace. One of those trends is the increase importance of diversity. In the United States diversity has become a driving force that is impacting the composition of the workforce. “Workplace diversity is a people issue, focused on the differences and similarities that people bring to an organization” (Cornell, 2010). I worked on a company three years ago that did not handle diversity adequately. This led to a lack of communication between the employees and to many interpersonal conflicts among the staff. Another communication trend that I noticed at my current workplace is focusing on the customer needs. The customer email policy of the company was reduced to reply to customer emails from within 72 hours to 24 hours. A third important trend that has improved communication at work is teamwork. A team is effective when all the members cooperate with each other and constantly maintain communication with each other. The company assigns me to a team project at least once a month. Most team projects are completed within one to three days.
These trends in communication illustrate a clear message that the workplace of the 21st century is changing the business world. The trend that has impacted corporations the most is technology. Technology has forced companies to become more responsive to the needs of the customers. The rise in mobile technology is also positively impacting business communications. Several of the salesmen at my workplace utilize a smartphone to transmit data from remote locations into the company’s information system. The internet connectivity of these devices created a new era in communications. It is important for companies to realize that face to face communication is still the most effective way to ensure messages are understood by the receptors. Managers should schedule recurrent meetings with their staff to communicate important information to them and to receive valuable feedback from the staff. Often the best ideas are hidden in the minds of the floor employees.
References
Cornell.edu (2012). Workplace Diversity. Retrieved April 21, 2012 from http://www.ilr.cornell.edu/library/research/subjectGuides/workplaceDiver sity.html
Locker, A., Kienzler, A. (2008). Business and Administrative Communication (8th ed.). McGraw Hill. Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Business communication Essay Example | Topics and Well Written Essays - 500 words - 1”, n.d.)
Business communication Essay Example | Topics and Well Written Essays - 500 words - 1. Retrieved from https://studentshare.org/management/1594461-business-communication
(Business Communication Essay Example | Topics and Well Written Essays - 500 Words - 1)
Business Communication Essay Example | Topics and Well Written Essays - 500 Words - 1. https://studentshare.org/management/1594461-business-communication.
“Business Communication Essay Example | Topics and Well Written Essays - 500 Words - 1”, n.d. https://studentshare.org/management/1594461-business-communication.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Business communication

Business Communication

...? Business Communication [Supervisor Business Communication Communication is exchange of mutual understanding between originator and receiver and it needs to be effective in business. The essence of organization management is communication and basic functions of management that are planning, organizing, directing, staffing and controlling cannot be performed without communication in an organization. Constant flow of information is involved in business communication and its integral part is feedback. Business communication plays an important role in the process of directing and controlling people in an organization. Moreover, there are a number of employees and hierarchy levels, so it is difficult to manage the organization (Guffey... ). For...
5 Pages(1250 words)Coursework

Business communication

...?Topic: Business communication Negative Message Dear, Mr.Edward I deeply apologize for the inconvenience caused to you, with regard to the late delivery of goods to your esteemed organization. At times, discrepancies do happen in a business environment and it is our duty to minimize any damages occurring to our clients. The real incident happened was that; the delivery note was misplaced by our staff at some point of our delivery processing. It was the mistake of our staff and we wholly take the blame on us for the losses suffered by you. We understand that, this lateness in delivery of the order could lead to problems for you in delivering the materials to your customer. Our staff should...
3 Pages(750 words)Essay

Business communication

...the employees confused when it comes to inter store communication as they may not know with whom they must communicate what information. Also, it does not clearly explain the accountability of the employees. Recommendations for Hopgood sports limited Hopgood Sports is a good, stable business with few glitches that a well designed Organizational Structure can rectify. Here are some of the recommendations for Hopgood Sports Limited. 1. Mr. Hopgood seems to have bitten off more than he can chew. He is seriously overworked and the main reason for this is that Hopgood Sports Limited is not well staffed. He should hire more people for employment in his various stores. Since, he can afford to...
4 Pages(1000 words)Outline

Business Communication

...Full and ID number: and Section Number: Critical Thinking in Business Communications 23 September (estimated word count = 1,032) The increasing levels of people and ethnic diversity due to accelerating globalization in the business environment context of trade and commerce among multinational corporations require a critical expertise in cross-cultural communications. So, besides using clear and unambiguous language, the other challenges usually encountered in these kinds of settings are communication styles (whether low-context or high-context), attitudes towards conflicts and their manner of resolution, concepts of urgency and sense of priorities,...
3 Pages(750 words)Assignment

Business Communication

...? Contents 0. How is Communication Defined 2.0. Barriers to Effective Communication: 3 2 Overcoming the barriers: 6 3.0. Who receives the messages? 8 4.0. The types and tools of Business communication we use: 8 4.1. Written 9 4.2. Verbal 9 4.3. Electronic 10 5.0. Forms of Communications that take place in an Organization: 11 5.1. External Communication: 12 5.2. Internal Communication: 13 5.2.1. Upward Communication: 13 5.2.2. Downward Communication: 14 5.2.3. Horizontal Communication: 15 5.2.4. Diagonal Communication: 16 Conclusion: 17 Bibliography 18 5. C. Basu, List & Explanation of the Five Kinds of Audiences in Business Communication, Demand Media, 2013, retrieved 3 November 2013,
13 Pages(3250 words)Assignment

Business Communication

...27 March 2008 Business Communication Extended Definition Memo Lilac Jones, Head of Human ResourceDepartment From: Your Name Here Date: 27 March 2008 Subject: Reminder on the Hiring Process Our business organization has based performance and skill in hiring potential candidates. Nepotism is highly discouraged as it promotes bias and does not give equal opportunity to potential employees. Worse, it often connotes to giving the job to a less qualified candidate. Per our company's Code of Ethics, nepotism is defined as "the showing of favoritism toward relatives, based upon that relationship, rather than on an objective evaluation of ability or suitability." As the definition implies, it...
2 Pages(500 words)Case Study

Business communication

...Business communication happens when the sender en s a message; (2) send the message through a communication channel like talking over the telephone or in writing; and (3) the receiver decodes the message he/she received from the sender. (ONeil and Perry) Since the receiver of the message is expected to decode the messages he/she received from the sender, receiver of the message is likely to analyze every single gesture and words he/she received from the sender. As a result, receiver of the message develops a first impression with regards to the type of personality, attitudes, and values of the speaker. Considering that communication takes place either verbally or...
1 Pages(250 words)Coursework

Business communication

...and dine out very often. On the other hand, them portraying women in such a way that they cannot handle ‘Burger King’s REAL Big Burgers’ can make a negative impact on their existing target market and exclude many women from it. What is being communicated through this Ad: Burger King’s point of differentiation from its competitors (McDonalds, KFC etc) is that it has ‘REAL Big Burgers’ at the same affordable price which makes it a unique and special place to dine out. In this print ad as well their point of differentiation is depicted through their message intended in this picture. What they intend to say through this message is that our burgers are so big that the mouth of an ordinary person (can also be women) will...
3 Pages(750 words)Research Paper

Business Communication

...Exercise 5.7 GAP’s Employment Benefits Health and Medical Benefits: 24/7 “Nurse Line” Support “Peace-of-mind” Retirement Scheme and Stock Option Career Guidance Programme Financial Assistance and Loans Exercise 5.15 a) Visual communication is really importance in the success of both large and small organizations. These include logos, PowerPoint presentations and brochure. Another important way to show creativity in visual communication is by using Web designers in order to improve the design and formatting of a business website. b) Our department would need extra funds in order to hire repair staff that can work on Sundays. Since, most of our customers are working during...
2 Pages(500 words)Essay

Business Communication

...Adverse Effects of Social Media Adverse Effects of Social Media The current generation enjoys the benefits of the advancement in technology, which has resulted in various social media sites that facilitate interaction and socialization of individuals. These sites are also essential in the communication of information among people in different locations. The various social media sites that currently exist are Facebook, Twitter, and Instagram among others. Although these sites are vital for communication, their use has adverse effects on individuals, community members, and careers. The use of social media leads to reduced level of creativity and innovativeness among professionals. In...
2 Pages(500 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Business communication for FREE!

Contact Us