Staffing as the Phase of the Management Process - Article Example

Staffing as the Third Phase of the Management ProcessIntroduction This paper aims to explicate the events that took place in a business management situation; to exemplify the emerging issues and concerns, as well as the palpable problems noted therein; and to enumerate the possible solutions that fit into the given scenario. Additionally, the case that is dealt within the course of this study is adapted from “The Business Communication Casebook” by O’Rourke (2002).Discussion and AnalysisDescription of Important Characters1) Fred Western – the CEO of Hathaway Jones, a luxury apparel line that aims to have an expansion and opening of its flagship store in Shanghai and conquer other key cities in China.2) Martha Western – the wife of Fred, who is extremely apprehensive of the “freaking online/internet” matters. 3) John Brewster - Fred's friend, who recommended his daughter, Mimi, to become a part of Hathaway Jones' endeavors in China, through a phone conversation.4) Mimi Brewster - a promising candidate with superb and laudable credentials.5) Virginia Flanders – the Vice President for Human Resource (HR), who eventually conducted an online search pertaining to Mimi's background.

Emerging Issues and Problems The main issue that is tackled in the case study involves hiring the right person that would become a part in the expansion plans of Hathaway Jones in China. Nevertheless, upon their encounter, Fred Western got mesmerized with the noteworthy credentials of Mimi Brewster, not to mention her being knowledgeable and well-versed about the China's customs, traditions, and its business situation. However, Mr. Western's impression of Mimi is counteracted by Miss Virginia Flanders' discovery of some background information from one search engine in the web.

Indeed, the facts that have been discovered by Miss Flanders undeniably stirred the mind of Mr. Western, thereby putting him in a considerable dilemma— whether to hire Mimi and approve her candidacy to suit the position, or otherwise.Possible Solutions (Based on Literature Review) The aforesaid issues revolve around one important management elements or functions, that is, staffing. “Staffing is the third phase of the management process, where the leader or manager recruits, selects, orients, and promotes personnel development to accomplish the goals of the organization” (Marquis and Huston 229).

As such, the success of this process depends upon how efficient and efficacious is the leader or manager in fulfilling his or her roles and functions all throughout this phase (Marquis and Huston 230). In response to the scenario in the case study, Mimi's academic and previous work backgrounds are undeniably sufficient to meet her desired position. In fact, her credentials are superb: (1) she graduated with honors (cum laude) and (2) excellent recommendations from previous employers. The literature says that it is really very important to check the academic and professional credentials, as well as reference checks, of the job applicants or candidates (Marquis and Huston 246).

In this regard, there is really nothing wrong with Mimi's application except for some internet articles describing her as somewhat “activist”.Nevertheless, since those distracting articles were published more than eight years ago, they can be disregarded. This is supported by the literature as Marquis and Huston affirmed that INFORMATION OBTAINED BY ANY METHOD MAY NOT BE USED TO REJECT AN APPLICANT UNLESS A JUSTIFIABLE REASON FOR DISQUALIFICATION EXISTS (Marquis and Huston 246). Therefore, since there is no substantial circumstance for disqualification, there is no reason for Fred to disqualify Mimi, for this reason, he can go ahead and hire Mimi and watch her wave the banner Hathaway Jones in China!

Works CitedMarquis, Bessie, and Carol Huston. “Unit 4 – Roles and Functions in Staffing”. Leadership and Management Functions [in Nursing] Theory and Application. 4th ed. Philadelphia: Lippincott Williams and Wilkins, 2003.