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The Importance of Motivation - Book Report/Review Example

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The objective of the essay is to review an article entitled "How to set up incentive programs" and to identify the theoretical framework related to the area in organizational behavior.The discourse would show how recommendations in the article are informed, underpinned or supported by the OB theory…
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The Importance of Motivation
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Download file to see previous pages The article, written by Francis Goss, focused on the use of incentive programmes as motivational schemes in organizations. As indicated, the crucial factors that management must remember in designing incentive programmes are presence of following elements, to wit:  “relevant, measurable, open, fair and available to all” (Goss, 2010, p. 33). The failures of incentive schemes were identified to center on management’s inability to relay and communicate details of the scheme clearly and in all levels, and the setting of unrealistic standards and targets.The article, written by Francis Goss, focused on the use of incentive programmes as motivational schemes in organizations. As indicated, the crucial factors that management must remember in designing incentive programmes are presence of following elements, to wit:  “relevant, measurable, open, fair and available to all” (Goss, 2010, p. 33). The failures of incentive schemes were identified to center on management’s inability to relay and communicate details of the scheme clearly and in all levels, and the setting of unrealistic standards and targets. Goss (2010) accurately indicated a six step process as a guide to follow when setting up incentive programs with the following summary points: (1) the design of the incentive program must target all identified relevant personnel; (2) the rewards should be aspirational, meaning, they should be related to specified goals or objectives; (3) the scheme must be communicated through the organizational hierarchy in the most appropriate and effective mode and manner; (4) goals or objectives specific to the incentives must be accurate and clearly defined; (5) the standards and goals for performance must be attainable and realistic; and finally, (6) regular monitoring of progress of employees’ performance as a result of the incentive scheme must be put in place (Goss, 2010, p. 33). OB Theory The Business Dictionary (2010) defines incentive scheme as an “employee motivational program designed to encourage commitment to increasing productivity or in achieving some worthwhile objective such as reducing the number of manhours lost due to accidents” (par. 1). The definition reflected some of the critical elements identified by Goss as essential for its success: it a motivational tool designed to achieve a worthwhile objective through increasing employee commitment in enhancing productivity in the workplace. Weald (2008) examined factors that would determine incentive schemes that truly work: “a combination of reward, recognition and real-time feedback” (Weald, 2008, par. 3). Financial rewards could be augmented by other alternatives such as earning points which can be converted to prices, gift vouchers, vacation trips, and other work-related non-financial items. On the other hand, recognition programs could be designed by management through identifying outstanding performers in a define time frame, say, for the month, for the quarter, or for the whole year. Aside from recognizing the employees’ exemplary performance, they could be given meritorious increases in salary or gift packages, as deemed necessary. Weald (2008) cited the following recognition at ComXo: “One of our clients, ComXo, is running a scheme that is all about the recognition of staff. Borrowing from the Cadbury’s Heroes theme they have branded a ‘Thank You’ board. Each month anyone in the company can post on it a personal thank you to another member of staff – ...Download file to see next pagesRead More
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