Job Selection Analysis - Essay Example

Job selection Practical s Submitted by s: Job advertisement –Information systems manager Main responsibilities: Oversee the design and creation of information systems and networks Manage, implement and report on the Information technology functions on a daily basis Manage all the resources associated with the Information technology department, come up with an IT policy, procedures and practices manual Directly report to the Director Supervise the Systems Administrators as well as IT Support Technicians Duties: The duties and tasks that will come with the position include: IT Tasks Planning, installing and managing the IT systems including the resources that are used by staff and visitors. These resources include computers, access and security of the internet telephone system and other electronic functions that will be specified or as instructed by the Director (Tipton and Krause, 2003, p. 900) Daily running of all the Information Technology infrastructure that includes servers, the intranet, networks, desktop computers, telephone systems as well as software and applications database Management of the staff in the IT department Strategically planning the direction of services and policies in the IT department Making technical decisions on matters of implementation (Lussier, 2012, p. 381) Liaison with appropriate partners within and outside the organization Providing support to new employees in the IT department Providing support and logistics in the organizations workshops and seminars (e.g. laptop computers) Administrative tasks Make sure there is maximum availability of computer systems throughout the organization Being responsible for the procurement of maintenance for IT hardware and software (Lubbe, 2007, p. 344) Developing and implementing new systems Working with the external partners to share the platform of the organization Working with the executive management in proposing, agreeing and delivering of IT services to various defined service level agreements Being responsible for the IT budget Developing and maintaining IT disaster recovery measures Developing and enforcing IT security policies Maintaining and developing the organizations website Assisting with the running of programmes in the organization when necessary Managing workshops when necessary and appropriate Interacting with the administrative staff in regard to the use of desktop computers, the use of databases as well as third party software Being responsible for providing IT infrastructure services such as desktop applications, security and telecommunication Requirements First Degree in computer science, engineering or related field (Shelly and Vermaat, 2008, p. 750) Three years’ experience in a similar position Appropriate IT experience that includes adequate knowledge of desktop applications and networking Experience in administering system security Broad experience in Linux applications and development setting Strong background in network and application design Exceptional communication and analytical skills and a capacity to arrive at decisions independently Remuneration The organization is an affiliate of the global network of scientific centers of excellence thus the atmosphere along with the colleagues will be multinational, highly motivating and provide exceptional opportunities for growth Salaries and other benefits will be highly competitive and proportionate to the experience and qualification of the successful applicant The organization is an equal opportunity employer and applications from women are particularly encouraged. 2. A job description and person specification for information systems manager a. Job description The information systems manager will be required to: Assist in the improvement of business efficiency and productivity though an integrated web based approaches to all the main systems in the organization Supervise the system administration staff team while guiding, motivating and developing them to make sure of optimum performance and professional development Assist in developing and monitoring the main performance indicators and associated standard data through the use of appropriately designed performance dashboard Help with the with preparing IT strategic plans and translating them to appropriate operational plans Make sure that all the critical computer systems are incorporated, backed up and benefit from up-to date upgrades and fixes (Oz, 2009, p. 27) Support the development and integration of core organizational systems Liaise with suppliers to make sure of continuity of service as well as make sure that the existing systems benefit from the latest versions of the appropriate software patches and fixes Work in close collaboration with other managers such as the support desk manager and the network development manager to come up with a coherent IT service for all the users Support the process of implementing the developed integration strategy Support the execution of suitable application of delivery and data storage strategies b. Person specification Skills and abilities: The successful candidate for the post of information systems manager should be able to: Lead, manage, develop and motivate the rest of the staff in the IT department Understand and document the processes of the organization while communicating complex information in organizational terms Document business and technical requirements and review the submissions of the suppliers against requirements Develop cost/benefit analyses and present them to the executive management Have sound investigative and problem solving expertise Effective oral and written communication skills Strong interpersonal skills Demonstrate evidence being an excellent team player (Rocheleau, 2006, p. 218) Show commitment to engaging and supporting the organizations customers Shoe evidence of delivering strict deadlines and dealing with competing priorities Capability to remain calm in situations that are challenging in nature Qualifications and training: The successful candidate for the job of information systems manager requires: A degree in IT or equal qualification Qualification in project management or IT service delivery Knowledge and experience in the management, development and support of complicated organizational information systems Skills and experience in using sound project management principles A capacity to implement impact analyses in regard to system changes and managing change requests through a structured approach A knowledge in database architecture as well as experience in operational management of database systems A capability in the development and implementation of testing and training strategies that will support end-user testing and training An experience in using reporting tools Skills in the development of small systems and development of intricate conditional queries through MS Access, Excel, SQL and other programming or reporting tool A knowledge of information security and the protection of data (Krause and Tipton, 2007, p. 162) 3. Candidate Resume I am a highly-rated computer and information systems professional with nine years of comprehensive knowledge in organization, maintenance, development and implementation of information systems along with software to assist firms to stay competitive through training staff, supervision of security operations and giving advice to management on the probable consequences of changes in technology, in addition to broad customer care experience in a fast-paced and highly technical environment. c. Main competencies I possess: Extensive knowledge and understanding of information technology operations, responsibilities, processes and procedures Outstanding knowledge of the present generation of Oracle RBDMS and development tools Thorough analytical skills Exceptional project management skills Outstanding oral and written communication skills Concrete HP Alpha systems and software engineering methodology Extensive knowledge in regard to financial management as well as cost accounting systems A proficiency in PC and network software usage and improvement Capacity to independently authenticate and certify procedures An ability to provide quality supervisory leadership Expertise in Perl, Shell and C programming A capability of working efficiently with customers, vendors and technology staff Broad experience in Linux/Unix OS d. Professional experience Sun-king Technologies, Inc., London 2007 – present Technical Support Manager Planning, implementing and maintaining service level agreements for technological support Implementing a technical support call routing system to accommodate high volume environments Providing front line technical support Providing network account administration for new, previous and leaving workers Administering and maintaining telephone switches and PBX Coordinating with the vendors in regard to repairing maintaining equipment such as computers, copiers and printers, among others Generating activity reports to assist in infrastructural plans and staff Configuring the newly procured laptop computers for outside sales Providing project management through the management of schedules, budgeting and resources Maintaining active cell phone spreadsheets and the deployment of cell phones Identifying other infrastructural needs to enhance efficacy Designing and implementing the expansion of networks Smart-solutions Inc,. Manchester 2003 – 2007 System analyst Was in charge of designing, analyzing, implementing and maintaining Clinical Physician applications Responsible for installation, troubleshooting, maintenance and modification of application software Providing input in regard to hardware and software additions and adjustments Educational and professional development Sybase, Cisco and Windows certifications 2002 Cisco Certified Network Associated 2000 University of London, Bachelor of Science Degree in Computer Science 1998 4. Essential criteria To be considered for the position of Information Systems Manager, it is important that the candidate has: An ability to support and promote the values of the organization A bachelor’s degree or higher in a field that is relevant to the position being applied for (Emko, 2004, p. 49) More than three years’ experience in an IT related project management role Experience in project management in regard to resources, costs and delivery A minimum of years’ experience in the development of well-organized and operational informational systems A minimum of three years’ experience in the development of reporting and governance systems A proven capacity to work efficiently as part of a team Solid management skills in terms of multi-level stakeholders and relationships Demonstrated track record in regard to delivering excellent quality project governance that includes the assessment of risks, status reports, project proposals and plans as well as requests for project change Considerable experience in change management Exceptional written and oral communication skills It is desirable that the ideal candidate also: Understand the information systems and software that is usually used in organizations Have experience and expertise with software such as Microsoft Sharepoint and all databases or similar software systems Have considerable experience in managing staff as well as training and development 5. Measures of assessing required skills abilities and quality Skills and abilities criteria Assessment 1. Support and promote organizational values 2. Experience in project management 3. Experience in the development of reporting and governance systems 4. Capacity to work efficiently as part of a team 5. Management skills in terms of multi-level stakeholders and relationships 6. Track record in delivery of excellent quality project governance that includes the assessment of risks, status reports, project proposals and plans as well as requests for project change 7. Considerable experience in change management 8. Strong written and oral communication skills 9. Understanding of the information systems and software that are used in organizations 10. Considerable experience in managing staff as well as training and development Essential Application Interview Qualifications and training 1. A bachelor’s degree or higher in the relevant field 2. experience and expertise with software such as Microsoft Sharepoint and all databases or similar software systems Essential Application certificates 1. Three years’ experience in IT project management role 2. Experience in developing operational informational systems Desirable Application Certificates 6. Collecting data on the candidates: Interview questions 1. Have you made any plans and executed any additional and considerable reforms to your organization’s IT infrastructure? Please provide a description of your contribution. 2. What are the procedures you have executed to enhance network security or in other areas? 3. Provide a description of the maintenance and administration routines you have used to make sure there is effective corporate IT network performance. 4. Have you improved the telephone or email system of your organization to VOIP or an integrated messaging system? Provide a description of the procedure and the attributes that influenced the choice of the new system. 5. Give a description of a situation where you got involved with one of these scenarios: troubleshooting procedure, system backups and failure recoveries. 6. What kind of IT tracking software have you employed in monitoring or maintaining remote systems? 7. Have you previously had interactions with customers or internal clients on a day-to-day basis? What degree of help desk support have you been able to provide to resolve issues linked to IT? 8. Have you created disaster recovery measures to make sure there is constant availability of computer systems in the entire organization? 9. Provide a description of the practical support and training programs you have employed in ensuring cross company implementation of computing infrastructure. 10. How do you make sure you are up-to date with technology, considering that technology in the present times is improved constantly and frequently? 11. What forms of perceptions do you consider difficult to work with? How do you deal with the individuals with this specific attitude? 12. How did you get ready for this job interview? 13. In your previous capacity, did you handle any teams? If yes, could you give an instance when carried out a successful coordination of your team with the client? 14. Our managers work for more than eight hours every day, how flexible is your working schedule? 15. What are the moments you consider most satisfying in your professional career? 16. What is your expected remuneration for this position? 7. References Emko, T. 2004, Vault guide to technology careers, Vault Inc, New York, NY. Krause, M. and Tipton, H. 2007, Information security management handbook, Auerbach Publ, Boca Raton, Fla. [u.a.]. Lubbe, S. 2007, Managing information communication technology investments in successful enterprises, Idea Group Pub, Hershey PA. Lussier, R. 2012, Management fundamentals, South-Western, Mason, Ohio. Oz, E. 2009, Management information systems, Thomson/Course Technology, Boston, Mass. Rocheleau, B. 2006, Public management information systems, Idea Group Pub, Hershey, PA. Shelly, G. and Vermaat, M. 2008, Discovering computers 2009, Thomson Course Technology, Boston, Mass. Tipton, H. and Krause, M. 2003, Information Security Management Handbook, Auerbach Publications, London. Read More